CatapultEMS vs InTime

RATING:

4.7

(28)

CatapultEMS has 28 reviews and a rating of 4.71 / 5 stars vs InTime which has 74 reviews and a rating of 4.73 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (28)
4.7 (74)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
May 9, 2023
October 11, 2023
Pros/Cons
  • Pros

  • Easy Use and Customer Support is great. They do whatever we ask and suggest things we never even think of.
  • This is an extremely useful tool and I sincerely hope to never have to use outside of a drill. If the unlikely event ever happens, I am extremely thankful we have this.
  • Cons

  • Some staff had a hard time understanding how to log into it daily.
  • The cell phone apps did not work right. We couldn't communicate with eachother during drills or actual incidents because password were difficult.
Read all user reviews
  • Pros

  • I liked the ease of access for myself and employees.
  • My predecessor was doing this in a word document and using InTime is so much better, cleaner, more professional, and easy. The customer service is amazing.
  • Cons

  • There are just a few issues that we find frustrating. Locations and Activities in the mobile app are not collapsible by group.
  • I think anything I would say negative about the software is mostly related to how our agency is or is not using the software.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos