# Emergency Reporting Software Reviews, Demo & Pricing - 2026 > Review of Emergency Reporting Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/ems/emergency-reporting-profile/reviews --- [Home](https://www.softwareadvice.com/) / [EMS Software](https://www.softwareadvice.com/ems/) / Emergency Reporting Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Emergency Reporting 2026: Benefits, Features & Pricing Wondering if Emergency Reporting is right for your organization? Our EMS Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Emergency Reporting 4.4 [(43)](https://www.softwareadvice.com/ems/emergency-reporting-profile/#reviews) Pricing Starting at $850.00 per month ### About Emergency Reporting Emergency Reporting is a cloud-based fire department and emergency medical service (EMS) solution that helps businesses manage records, budgets, audit trails and fire incident reports in compliance with national fire incident reporting system (NFIRS) regulations. It enables organizations to issue permits, log pre-incident planning data and upload occupancy-related files on a unified platform. The application offers a notifications platform, Rover, which allows responders to quickly send availability statuses and receive turn-by-turn navigation details. The vision risk assessment module lets departments analyze risks and generate vulnerability assessment profile scores for all occupancies for specific response areas. Additionally, Emergency Reporting helps stakeholders directly extract data from local dispatch systems. Emergency Reporting comes with an application programming interface (API), which facilitates integration with several third-party platforms, such as Aladtec, Active 911, Netduty, Fire Recovery USA, First Due and more. Pricing is available on request and support is extended via phone and email. Wondering if Emergency Reporting is right for your organization? Our EMS Software selection experts can help you in 15 minutes or less. ## Emergency Reporting User Interface ## Popular Emergency Reporting Alternatives Main Product Emergency Reporting 4.4 [(43)](https://www.softwareadvice.com/ems/emergency-reporting-profile/#reviews) Ratings Breakdown - 4.49Ease of use - 4.45Value for money - 4.61Customer support - 4.14Functionality Pricing Starting at $850.00 per month Get Price Alternative Product [First Due](https://www.softwareadvice.com/fleet-management/first-due-profile/) 4.6 [(58)](https://www.softwareadvice.com/fleet-management/first-due-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.36Value for money - 4.57Customer support - 4.53Functionality Pricing Available upon request Get Price Alternative Product [Code3 Strategist](https://www.softwareadvice.com/fleet-management/code3-firewatch-profile/) 4.7 [(6)](https://www.softwareadvice.com/fleet-management/code3-firewatch-profile/#reviews) Ratings Breakdown - 4.17Ease of use - 5.0Value for money - 5.0Customer support - 4.67Functionality Pricing Starting at $8000.00 one time Get Price Alternative Product [eSchedule](https://www.softwareadvice.com/product/171508-eschedule/) 4.8 [(77)](https://www.softwareadvice.com/product/171508-eschedule/reviews/) Ratings Breakdown - 4.65Ease of use - 4.85Value for money - 4.83Customer support - 4.62Functionality Pricing Starting at $1200.00 per year Get Price Alternative Product [Samsara](https://www.softwareadvice.com/fleet-management/samsara-profile/) 4.5 [(1007)](https://www.softwareadvice.com/fleet-management/samsara-profile/reviews/) Ratings Breakdown - 4.52Ease of use - 4.27Value for money - 4.25Customer support - 4.42Functionality Pricing Available upon request Get Price Alternative Product [AUTOsist](https://www.softwareadvice.com/cmms/autosist-profile/) 4.7 [(163)](https://www.softwareadvice.com/cmms/autosist-profile/reviews/) Ratings Breakdown - 4.69Ease of use - 4.68Value for money - 4.90Customer support - 4.50Functionality Pricing Starting at $6.00 per month Get Price ## Emergency Reporting Pricing and Plans Starting price: $850.00 per month Free Trial Free Version Basic $850.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Emergency Reporting Features - Popular features found in EMS Emergency Dispatch For First Responders Patient Records Management Scheduling - More features of Emergency Reporting Access Controls/Permissions Activity Tracking Alerts/Escalation Alerts/Notifications API Attendance Management Compliance Management Data Import/Export Document Management Document Storage Electronic Signature Email Management Equipment Tracking Event Calendar Facility Management Fleet Management Fuel Management Geographic Maps Incident Management Incident Response Checklists Inspection Management Instructor Management NEMSIS Compliance Records Management Reporting & Statistics Search/Filter Shift Management Status Tracking Timesheet Management Training Management ## Emergency Reporting Integrations Google Maps Integration rated undefined from -1 review ## Emergency Reporting User Reviews Overall Rating 4.4 Ratings Breakdown 5 56% 4 33% 3 12% 2 0% 1 0% Secondary Ratings Ease of Use 4.5 Value for money 4.5 Customer support 4.6 Functionality 4.1 Have you used Emergency Reporting and would like to share your experience with others? TR Todd R. Public Safety 11-50 employees Used daily for less than 2 years Review source Reviewed November 2018 Fire Dept 4 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: 1\. Support - I like that when I need help, ER staff gets back to me usually within 24 hours. They are available via chat, email, and phone. Support for the fire reporting system we used before would take 48-72 hours to get back with us and usually couldn't give the needed assistance. 2. Learning the system - there are many ways to learn the ER system. Using the support system, there are links to webinars and other training materials. ER staff is willing to take time to make sure that users learn how to maneuver in the system. Awesome! 3. Upgrades - the system is constantly being upgraded based on recommendations by the users to make it better. Entry and tracking of apparatus, staff, and equipment is made easier using the ER system. 4. Easy to use on a tablet allowing for reports to be entered while on emergency scenes and can access the system wherever we go. Cons: pro/con - so many reports that finding the right one may take some time. need to learn how to make my own report(s) and have them specialized. Read More RR Rick R. Verified reviewer Public Safety 51-200 employees Used daily for more than 2 years Review source Reviewed November 2022 Aldine Fire and Rescue 4 Are problems are quickly resolved. Ratings Breakdown 4 Ease of use 3 Value for money 3 Customer support 3 Functionality Pros: It has all our information in it hard to change. Cons: We really don't have any cons. We had worked all the bugs out and now we have to switch to ESO Reasons for switching to Emergency Reporting Had to no support company was bought out. Read More CH Christopher H. Public Safety 11-50 employees Used daily for more than 2 years Review source Reviewed November 2018 Good not great 3 Overall, ok. I will start looking soon for anything else on the market that could be better. Ratings Breakdown 3 Ease of use 3 Value for money 2 Customer support 2 Functionality Pros: Ease of use for most things, this program lacks so much though! Where is the ability to create reports? where is the ability to track inventory in the inventory slot, why doe most of that have to be done in maintenance? Cons: No training, seems like an unfinished product. Why do different part look and interact differently? Because some parts are updated and work and others don't? Read More BH Bo H. Public Safety 201-500 employees Used daily for less than 2 years Review source Reviewed November 2018 Great Product with a Great Support Team 4 Emergency Reporting has allowed the department to consolidate many different applications in to one easy to use system. There were a few struggles early on due to Emergency Reporting having some compatibility issues with a larger fire department, but the company's great support team immediately began correcting the issues. The reporting features of Emergency Reporting have allowed the department to track performance faster, more efficiently, and more easily. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Emergency Reporting is a robust system recording everything from incident, occupancy, inventory, and maintenance in a very easy to use application. The support staff for Emergency Reporting is incredible, and treats their customers like family. Cons: Initially, the security settings for Emergency Reporting were not granular enough to be able to tailor different experiences for different user levels. This was very challenging for a larger, metropolitan department. However, the team at Emergency Reporting immediately began working to correct issues that our department was having. Read More GF Greg F. Verified reviewer Public Safety 201-500 employees Used daily for more than 2 years Review source Reviewed November 2019 Reporting Made Easy! 5 Our overall experience with emergency reporting has been nothing but good. This software is so much better than other reporting software we have tried in the past. Ratings Breakdown 5 Ease of use 5 Functionality Pros: This software integrates with our other software and systems and has decreased our time required for completing reports by half or less. I cannot say enough about how much this software has helped with our reporting. Cons: I honestly cannot think of any cons at all but I am required to say something so I guess it would be that fact that the software is not free. Reasons for switching to Emergency Reporting Because the other software turned out to be very costly and very very user unfriendly Read More JW Jim W. Government Administration 11-50 employees Used daily for less than 2 years Review source Reviewed November 2018 User Friendly and Outstanding Customer Support 5 I regularly utilize ERS Support, especially when we were setting up our system. They were always responsive with chat, email, and phone support. I have attended 2 conferences (highly recommended for the new user) and can tell that each and every employee of ERS is very invested in seeing the end users succeed. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Several items stand out about ERS and their software. When we first started our subscription, the setup was very straight forward on the administrative end. There are many helpful articles and videos that ease the transition from whatever software package you may have used in the past. The software is intuitive for the casual user, with many modules featured that you would find elsewhere. Cons: On the administrative end, I miss the ability to create my own reports and queries without converting data to excel (I had this feature previously). I also miss the Autotask feature (reports would run themselves daily/weekly/monthly, etc) that I had with my previous vendor. Read More WH William H. Public Safety 11-50 employees Used daily for more than 2 years Review source Reviewed December 2018 Fire Package review 5 Overall my department has enjoyed being able to pull statistics any time they are needed from any location. The reports that are included make reporting to the district's board of directors easy and gives them an excellent picture of how we deliver services. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: I like not having to host the program locally. While still adhering to industry standards for security and tracking the program can be accessed from anywhere you have an internet connection. This feature makes it especially powerful. Cons: As with any software designed to be used by a multitude of agencies the ability to make minor changes to look and feel must go through the normal process of review and validation among all users. It would also be nice to put together some custom reports without going through the formal process. Read More TW Timothy W. Medical Practice 11-50 employees Used daily for more than 2 years Review source Reviewed November 2018 Rural EMS 5 ERS generates statistics and reports that are complete and easy to follow, when the Hospital Board askes for information, I print out the relevent report and submit it, it's just that easy. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Emergency Reporting is the one program that does it all for us. We are a small rural hospital based EMS agency, our dispatch center is 60 miles away. We cover close to 1000 square miles of ocean front, back country, logging sites, rivers and communities. Emergency Reporting has us on our way, tracks our vehicle usage, and the EMS packet tracks calls, procedures, meds, mileage you name it, not to mention a comprehensice EPCR. Cons: The date format is different on different pages, some you must put in the /, others its automatic. Read More JC Jerry C. Public Safety 11-50 employees Used daily for more than 2 years Review source Reviewed November 2018 This is a great product and the customer service is amazing! 5 The customer service provided by Emergency Reporting and their entire team is AMAZING, and probably the best that I have ever experienced from a company. No matter how I contact them (call, email, or the live chat feature on the Support page) their qualified staff is always friendly, patient, and eager to help. Additionally, their responses and updates to my questions have always been prompt and consistent. Thank you ER Support Team. You are Awesome! Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: Emergency Reporting offers our fire department a user-friendly, functional, and flexible platform. Also, the customer service is outstanding. Cons: I don't have any dislikes about the software. Read More SI Samuel I. Verified reviewer Public Safety 51-200 employees Used daily for less than 2 years Review source Reviewed December 2019 Best Records Management System 5 I have been using software for about 8 years among several departments. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The ease of use makes this software the best that I have used. I have been in the fire service for 16 years. Cons: A couple of the modules need to be worked on but, they are always attempting to make the software work better for all the users. Read More Showing 1 - 10 of 43 Reviews Load More Reviews ## Emergency Reporting Popular Comparisons [First Due vs Emergency Reporting](https://www.softwareadvice.com/ems/emergency-reporting-profile/vs/first-due/) ## Other Top Recommended EMS Software [NovusMED NEMT Software](https://www.softwareadvice.com/fleet-management/novusmed-nemt-software-profile/) **5.0** (1) Recently recommended **12** times [PowerDMS](https://www.softwareadvice.com/policy-management/powerdms-profile/) **4.7** (517) Recently recommended **0** times [MidexPRO](https://www.softwareadvice.com/medical/midexpro-profile/) **4.9** (111) Recently recommended **0** times [InTime](https://www.softwareadvice.com/hr/intime-profile/) **4.8** (111) Recently recommended **0** times Stuck Between Options? 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