InTime
About InTime
Most Helpful Reviews for InTime
1 - 5 of 73 Reviews
John
Verified reviewer
Public Safety, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
InTime Solutions
As I said previously, this software does so much more than we were looking for that each feature was like a bonus to us. We can keep track of sick time and identify sick time abuse or patterns more easily. It allows us to track how many overtime hours have been dedicated to a particular case. The software also has some features that we would hope to be able to use in the future, where officers can bid on a specific job posting.
PROSWhen we purchased this software it was intended to be used for the fair distribution of overtime. What we found out, was it did so much more. It is the only software we need to keep track of all schedules, leave requests, overtime, time banks, and even certifications. The software is very adaptable.
CONSOriginally it did not have all the unique features that we needed for our overtime distribution agreement with the unions. InTime was able to work with us over time and incorporated these features into the program.
Nancy
Law Enforcement, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Best scheduling solution for Law Enforcement!!
We have had numerous problems with our old scheduling system (Executime) which ended up causing unknown shortages on shifts, resulting in overtime. We used Speedshift many years ago which is what led us back to InTime. I have not heard one negative thing about the scheduling program from our sworn nor civilian staff, which is almost a miracle in and of itself. The support staff has been extremely helpful and responds to requests very quickly.
PROSThe ease of use and layout. You can see all of your personnel on one schedule which is essential for shift coverage and maintaining adequate manpower.
CONSThat a successful integration with HTE has not been completed yet. This is making it difficult to convince the finance department to transition to InTime for our payroll solution.
Reason for choosing InTime
Ease of use, functionality and have used Speedshift before.
Reasons for switching to InTime
The functionality of the scheduling software did not meet the needs of our complex scheduling for Law Enforcement. It was hard to read the schedule in its entirety and it was not able to filter the schedule view in a way that worked well for us.
Teresa
Government Administration, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2023
Good
Good
PROSI have figured out a few things by trail and error.
CONSI can't edit the request time. I input inform and go back to update fields on the request format but have to remove the form and then create another new request. I would like to edit the field and update so I am only changing a couple of fields instead of sharing with other users.
Jean
Law Enforcement, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Great product with super customer support
Great product run by a superb staff. Their customer support is phenomenal!
PROSThe integration of all aspects of scheduling has made the timekeeping and reporting much more complete. Having all the information in one place allows for increased transparency and accountability throughout the agency.It can take a while for the developers to address customer requests for new features, but it’s not unreasonable considering the broad range of users.
CONSSince the system is so integrated, it is hard to use some features if your data lies outside of the more commonplace situations.
Reasons for switching to InTime
inTime is so far superior in its comprehensiveness, accuracy, and ease of use that there was no question which was the superior product.
Aaron
Law Enforcement, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Intime for Law Enforcement
Overall the software has allowed us to move from a hybrid paper/digital system that was very time-consuming. The training, sales and support staff at Intime was very helpful in deploying the system. We continue to find new opportunities to take advantage of the features.
PROSThis software is purpose-built for Law Enforcement and public safety. It covers shift periods that extend over 24 hour periods.
CONSSupervisor functionality is not yet available on the mobile app.
Reason for choosing InTime
Price, functionality, messaging, export to payroll, web portal, and mobile apps
Reasons for switching to InTime
End of life of our Telestaff product