--- title: "Emergency Logs Software Reviews, Demo & Pricing - 2026" description: "Review of Emergency Logs Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/ems/pharmlogs-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [EMS Software](https://www.softwareadvice.com/ems/) / Emergency Logs Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/ems/pharmlogs-profile/alternatives/) # Emergency Logs Review From $1,200-$13,000/year 4 plans Wondering if Emergency Logs is right for your organization? Our EMS Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Emergency Logs 4.9 [(57)](https://www.softwareadvice.com/ems/pharmlogs-profile/#reviews) Pricing Starting at $1,200.00 per year ### About Emergency Logs Emergency Logs is a web-based operations and asset tracking platform built by First Responders for First Responders. It gives Fire and EMS agencies one place to check, document, and track everything in the organization, from narcotics vial counts and supplies to apparatus checks (READINESS MODULE), inventory, PPE, SCBA, and GPS tracking. Founded in 2016 as PhaRmLogs, Emergency Logs is a Veteran-owned company and a three-time Gartner award-winning program. The platform is designed, built, and maintained by a team of firefighters and paramedics with more than 50 years of combined Fire and EMS experience, so every feature comes from real station life, not a sales roadmap. What it replaces. Paper checklists, spreadsheets, binders, and disconnected apps. Crews complete checks on a phone, tablet, or station computer. Anything that fails is flagged right away and can automatically create a trouble ticket or work order, so problems get fixed instead of forgotten. What it tracks. Emergency Logs is modular, so you start with what hurts the most and add as you grow. Every module shares the same users, apparatus, and locations, so nothing is entered twice. Controlled Substances Tracking: F... ull chain of custody for narcotics with dual verification, vial counts, waste documentation, and audit-ready reports built for DEA and state requirements. Checks: Daily, weekly, and monthly apparatus, equipment, and station checks with failed-item alerts and complete history. Trouble Tickets and Work Orders: Report, assign, and close out repairs on vehicles, equipment, and facilities with cost and downtime tracking. Inventory and Supplies: Track medical supplies, station stock, and equipment across every location. Set reorder points, build and approve orders, and see exactly what was used, where, and by whom. PPE and SCBA: Inspection, cleaning, repair, and service life records that follow NFPA guidelines, tied to the member and the piece of gear. Fleet and Facilities: Maintenance schedules, service history, fuel, mileage, and inspections for every apparatus and building. Education, Task Management, and Events Scheduling: Assign training and tasks, track completion, and keep station calendars and events in one place. Blood Tracking, AED programs, staffing, and more, with new modules added based on requests from working departments. Why departments choose it. Crews get a tool that takes less time than the paper it replaced. Officers and administrators get accurate records, real-time visibility, and the documentation they need when an auditor, a chief, or an attorney asks for it. Dashboards and exportable reports show response performance, equipment history, supply usage, and costs, so decisions are based on real numbers instead of memory. Support is direct and setup is fast. You talk to the people who built the software and have done the job. Ready to plug the leaks in your operational readiness and improve accountability? Schedule a demo with your new web-based software vendor. Do you work for Emergency Logs? [Manage this product listing](https://www.g2.com/products/emergency-logs/claim_requests/new?auto=true) Wondering if Emergency Logs is right for your organization? Our EMS Software selection experts can help you in 15 minutes or less. ## Emergency Logs User Interface ## Popular Emergency Logs Alternatives Main Product Emergency Logs 4.9 [(57)](https://www.softwareadvice.com/ems/pharmlogs-profile/#reviews) Ratings Breakdown - 4.95Ease of use - 4.96Value for money - 4.96Customer support - 4.95Functionality Pricing Starting at $1200.00 per year Get Price Alternative Product [First Due](https://www.softwareadvice.com/fleet-management/first-due-profile/) 4.6 [(58)](https://www.softwareadvice.com/fleet-management/first-due-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.36Value for money - 4.57Customer support - 4.53Functionality Pricing Available upon request Get Price Alternative Product [eSchedule](https://www.softwareadvice.com/product/171508-eschedule/) 4.8 [(77)](https://www.softwareadvice.com/product/171508-eschedule/reviews/) Ratings Breakdown - 4.65Ease of use - 4.85Value for money - 4.83Customer support - 4.62Functionality Pricing Starting at $1200.00 per year Get Price Alternative Product [EMS](https://www.softwareadvice.com/meeting-room/ems-profile/) 4.3 [(76)](https://www.softwareadvice.com/meeting-room/ems-profile/reviews/) Ratings Breakdown - 3.99Ease of use - 3.95Value for money - 3.70Customer support - 4.23Functionality Pricing Starting at $9000.00 per year Get Price Alternative Product [InTime](https://www.softwareadvice.com/hr/intime-profile/) 4.8 [(110)](https://www.softwareadvice.com/hr/intime-profile/reviews/) Ratings Breakdown - 4.41Ease of use - 4.64Value for money - 4.87Customer support - 4.56Functionality Pricing Starting at $2000.00 per year Get Price Alternative Product [Emergency Reporting](https://www.softwareadvice.com/ems/emergency-reporting-profile/) 4.4 [(43)](https://www.softwareadvice.com/ems/emergency-reporting-profile/#reviews) Ratings Breakdown - 4.49Ease of use - 4.45Value for money - 4.61Customer support - 4.14Functionality Pricing Starting at $850.00 per month Get Price ## Emergency Logs Pricing and Plans Starting price: $1,200.00 per year Free Trial Free Version Station Essentials $1,200.00 per year No plan information available Narcotics Compliance $1,200.00 per year No plan information available Full Suite (Most Departments) $2,400.00 per year No plan information available Metro / Enterprise $13,000.00 per year No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Emergency Logs Features - Popular features found in EMS Emergency Dispatch For First Responders Patient Records Management Scheduling - More features of Emergency Logs Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Escalation Alerts/Notifications API Attendance Management Availability Indicator Availability Management Barcode Recognition Communication Management Complaint Monitoring Compliance Management Controlled Substance Tracking Customizable Forms Data Import/Export Document Management Document Storage Electronic Signature Employee Certification Equipment Tracking Event Calendar Facility Management Fleet Management Fuel Management Geographic Maps GPS Inspection Management Inventory Management Maintenance Scheduling Mobile Access Multi-Location Performance Reporting Real-Time Notifications Records Management Reporting/Analytics Reporting & Statistics Search/Filter Sensor Data Shift-End Alerts Shift Management Status Tracking Training Management User Management Vehicle Maintenance ## Emergency Logs Integrations Twilio Integration rated undefined from -1 review Fleet.NET Integration rated undefined from -1 review First Arriving Dashboards Integration rated undefined from -1 review Noggin Integration rated undefined from -1 review ## Emergency Logs User Reviews ## Emergency Logs customer ratings - Overall rating: 4.9/5 - Total reviews: 57 ### Rating distribution - 5 stars: 54 reviews (95%) - 4 stars: 3 reviews (5%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.9/5 - Value for money: 5.0/5 - Customer support: 5.0/5 - Functionality: 4.9/5 --- Have you used Emergency Logs and would like to share your experience with others? ### Great way to track narcotics storage and usage - Overall rating: 5/5 - Reviewer: Jake W. - Verified reviewer: Yes - Industry: Public Safety - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great experience #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use. Can use personal mobile devices which is very convenient. #### Cons None that I can think of. Works very well. #### Vendor response Thank you! We look forward to implementing more great tools that are just as easy to use. Really appreciate your review. Replied March 2023 --- ### Highly Recommended! - Overall rating: 5/5 - Reviewer: Todd N. - Verified reviewer: Yes - Industry: Public Safety - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Makes compliance with narcotic tracking simple. Easy to use and very intuitive, making it easy for all users— not just those that are tech savvy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Pharmlogs is very easy to use, not overly complicated. #### Cons I can’t think of any cons. Pharmlogs works great. #### Vendor response Thank you for positive review of PhaRmLogs. We will always strive to provide the very best service and product. Please let us know if there are other tools you would like to see integrated into PhaRmLogs. Replied May 2022 --- ### PhaRmLogs review - Overall rating: 5/5 - Reviewer: Matt Z. - Verified reviewer: Yes - Industry: Public Safety - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2020 - Review source details: This review was submitted organically. No incentive was offered Great product with a positive experience. Easy to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Easy to navigate and view previous days count and who signed. Clear to view who has not signed. Gives notice if count is off before you sign. Customer service is prompt. #### Cons I do not have any dislikes with program. First type of program like this I have used. #### Vendor response Thank you for your review. We will continue to provide the highest quality product and support to our customers. Thank you. Replied August 2020 --- ### Great overall - Overall rating: 5/5 - Reviewer: Alan V. - Verified reviewer: Yes - Industry: Public Safety - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered A good experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use and customer support. [sensitive content hidden] communication is always prompt. He answers all questions and goes above and beyond in customer service. #### Cons There are not very many negatives, regarding Pharmlogs. The program is user friendly. I wish I did not have to change my password so often. With so many passwords it makes it difficult to remember at times. #### Vendor response Thank you for your review of Pharmlogs. We will continue to provide the very best customer service and a product that is easy to use and secure. Replied March 2023 --- ### Great Product! - Overall rating: 5/5 - Reviewer: Chris V. - Verified reviewer: Yes - Industry: Public Safety - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. This has been a great addition to our department. Not only is it easy to use, but it also maintains a high level of accountability. I also enjoy the accessibility as I can quickly access the program from my phone or iPad. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This app is very user friendly and extremely easy to use. Any customizations we needed for our department were quickly and efficiently implemented by the administrator. I also appreciated the daily reminders so I never forget to do my daily checkouts. #### Cons I have no complaints about this program. #### Vendor response Thank you for positive review of PhaRmLogs. We will always strive to provide the very best service and product. Please let us know if there are other tools you would like to see integrated into PhaRmLogs. Replied May 2022 --- ### Pharmlogs vs the Paper Trail - Overall rating: 5/5 - Reviewer: Eddie S. - Verified reviewer: Yes - Industry: Public Safety - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Excellent experience!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. Customization based on our needs. Developers willingness to listen and try and see what works for you and what doesn't, which is crucial in making it work for you and your staff. Best of all NO MORE PAPER!!!! #### Cons I usually get calls about drug administration and drug restock. It is probably just a training issue on my side so I don't yet fault the software. Like I said, [SENSITIVE CONTENT] is awesome and so willing to help with any CONS that you have so you end up with all PROs!! And an option to fax a request direct to the pharmacy would be cool!! #### Reasons for choosing Emergency Logs Cheaper. Being a smaller town with limited resources, paying a corporate giant a lot for a little didn't make sense. And much better customer service #### Vendor response Thank you for positive review of PhaRmLogs. We will always strive to provide the very best service and product. Please let us know if there are other tools you would like to see integrated into PhaRmLogs. Replied May 2022 --- ### PharmLogs Review - Overall rating: 5/5 - Reviewer: Bradley R. - Verified reviewer: Yes - Industry: Warehousing - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered 10/10 The customer service is unmatched and is the best part about it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how dynamic the system is. We can build whatever we want with the help of [sensitive content hidden]. I also love how available [sensitive content hidden] is. I can call him with no notice and he will have my problem solved ASAP. #### Cons I currently have no downside to TraxWorx. I have been using it for a few months for various uses and have not found a down side. #### Vendor response Thank you so much for the positive review. We work hard to ensure our customers feel important and that the product works to their satisfaction. We look forward to the continued partnership. Replied January 2024 --- ### Great secure way to track narcs and equipme - Overall rating: 5/5 - Reviewer: Sean M. - Verified reviewer: Yes - Industry: Public Safety - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. Really simple and reminds you when meds expire. #### Cons I didn’t find any major pitfalls of this software #### Vendor response Thank you so much for the review. We will continue to deliver the best product and customer service. Really appreciate the review. Replied June 2022 --- ### Great Service !!! - Overall rating: 5/5 - Reviewer: marcel m. - Verified reviewer: Yes - Industry: Public Safety - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience has been overwhelmingly, easy and more so reliable. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is a great product, it has provided my department and myself an easy route to maintain accountability for narcotics. #### Cons No complaints! I have not had any issues or complaints of this product. It has always been reliable and consistent. #### Vendor response Thank you for positive review of PhaRmLogs. We will always strive to provide the very best service and product. Please let us know if there are other tools you would like to see integrated into PhaRmLogs. Replied May 2022 --- ### Pharmlogs recommendations - Overall rating: 5/5 - Reviewer: Ryan D. - Verified reviewer: Yes - Industry: Public Safety - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. This has streamline out narcotic tracking by a mile. Way better system and allows all to see what has been done and what still needs to get done. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User friendly for people that have a hard time with computers. It very easy to access and understand. It requires very little training to become an expert. #### Cons None applicable it does what it's supposed to do. #### Vendor response Thank you for positive review of PhaRmLogs. We will always strive to provide the very best service and product. Please let us know if there are other tools you would like to see integrated into PhaRmLogs. Replied May 2022 --- Showing 1 - 10 of 57 Reviews Load More Reviews ## Emergency Logs Popular Comparisons [First Due vs Emergency Logs](https://www.softwareadvice.com/fleet-management/first-due-profile/vs/pharmlogs/)[eSchedule vs Emergency Logs](https://www.softwareadvice.com/compare/171508-eschedule/vs/192184-pharmlogs/)[EMS vs Emergency Logs](https://www.softwareadvice.com/meeting-room/ems-profile/vs/pharmlogs/) [Compare All Alternatives](https://www.softwareadvice.com/ems/pharmlogs-profile/alternatives/) ## Other Top Recommended EMS Software [PowerDMS](https://www.softwareadvice.com/policy-management/powerdms-profile/) **4.7** (516) Recently recommended **0** times [MidexPRO](https://www.softwareadvice.com/medical/midexpro-profile/) **4.9** (112) Recently recommended **0** times [InTime](https://www.softwareadvice.com/hr/intime-profile/) **4.8** (110) Recently recommended **0** times [eSchedule](https://www.softwareadvice.com/product/171508-eschedule/) **4.8** (77) Recently recommended **0** times Stuck Between Options? 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