---
title: "Emergency Logs Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Emergency Logs. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Emergency Logs is a good fit for you!"
source_url: "https://www.softwareadvice.com/ems/pharmlogs-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Emergency Logs Reviews

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[Overview](https://www.softwareadvice.com/ems/pharmlogs-profile/)

Reviews

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# Emergency Logs User Reviews

## Reviews summary

- Overall rating: 4.9/5
- Total reviews: 58

### Secondary ratings

- Ease of use: 4.9/5
- Customer support: 5.0/5
- Value for money: 5.0/5
- Functionality: 4.9/5

### Rating distribution

- 5 stars: 55 reviews (95%)
- 4 stars: 3 reviews (5%)
- 3 stars: 0 reviews (0%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Most mentioned pros

- This is nice especially when having to both manage large inventory catalogs and train new people in that same system.
- Also, the UI is relatively simple and intuitive to work your way through.
- We are particularly grateful for their outstanding customer service, characterized by attentiveness, responsiveness to new ideas, and effective communication.

### Most mentioned cons

- Like any software, there are occasional bugs.
- With so many passwords it makes it difficult to remember at times.
- I wish I did not have to change my password so often.

## Emergency Logs customer reviews

Showing reviews 1-25 of 58 (page 1).

### Not applicable

- Overall rating: 5/5
- Reviewer: Kristin T.
- Verified reviewer: Yes
- Industry: Government Administration
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

All good!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Responsiveness of tech support, adaptability, updating of system

#### Cons

NA, Pharmlogs works for us just fine. We don't use it to track morning checkout of equipment and apparatus but need to develope that with Pharmlogs.

#### Vendor response

Thank you for the review. We do make our customers the priority. Looking forward to showing you the asset checks module. I think you'll love it.

Replied March 2023

---

### Great way to track narcotics storage and usage

- Overall rating: 5/5
- Reviewer: Jake W.
- Verified reviewer: Yes
- Industry: Public Safety
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Great experience

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to use. Can use personal mobile devices which is very convenient.

#### Cons

None that I can think of. Works very well.

#### Vendor response

Thank you! We look forward to implementing more great tools that are just as easy to use. Really appreciate your review.

Replied March 2023

---

### PhaRmLogs review

- Overall rating: 5/5
- Reviewer: Matt Z.
- Verified reviewer: Yes
- Industry: Public Safety
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: July 2020
- Review source details: This review was submitted organically. No incentive was offered

Great product with a positive experience. Easy to use.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

Easy to navigate and view previous days count and who signed. Clear to view who has not signed. Gives notice if count is off before you sign. Customer service is prompt.

#### Cons

I do not have any dislikes with program. First type of program like this I have used.

#### Vendor response

Thank you for your review. We will continue to provide the highest quality product and support to our customers. Thank you.

Replied August 2020

---

### Highly Recommended!

- Overall rating: 5/5
- Reviewer: Todd N.
- Verified reviewer: Yes
- Industry: Public Safety
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Makes compliance with narcotic tracking simple. Easy to use and very intuitive, making it easy for all users— not just those that are tech savvy.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Pharmlogs is very easy to use, not overly complicated.

#### Cons

I can’t think of any cons. Pharmlogs works great.

#### Vendor response

Thank you for positive review of PhaRmLogs. We will always strive to provide the very best service and product. Please let us know if there are other tools you would like to see integrated into PhaRmLogs.

Replied May 2022

---

### Great overall

- Overall rating: 5/5
- Reviewer: Alan V.
- Verified reviewer: Yes
- Industry: Public Safety
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2023
- Review source details: This review was submitted organically. No incentive was offered

A good experience.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ease of use and customer support. [sensitive content hidden] communication is always prompt. He answers all questions and goes above and beyond in customer service.

#### Cons

There are not very many negatives, regarding Pharmlogs. The program is user friendly. I wish I did not have to change my password so often. With so many passwords it makes it difficult to remember at times.

#### Vendor response

Thank you for your review of Pharmlogs. We will continue to provide the very best customer service and a product that is easy to use and secure.

Replied March 2023

---

### Great Product!

- Overall rating: 5/5
- Reviewer: Chris V.
- Verified reviewer: Yes
- Industry: Public Safety
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

This has been a great addition to our department. Not only is it easy to use, but it also maintains a high level of accountability. I also enjoy the accessibility as I can quickly access the program from my phone or iPad.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

This app is very user friendly and extremely easy to use. Any customizations we needed for our department were quickly and efficiently implemented by the administrator. I also appreciated the daily reminders so I never forget to do my daily checkouts.

#### Cons

I have no complaints about this program.

#### Vendor response

Thank you for positive review of PhaRmLogs. We will always strive to provide the very best service and product. Please let us know if there are other tools you would like to see integrated into PhaRmLogs.

Replied May 2022

---

### Pharmlogs vs the Paper Trail

- Overall rating: 5/5
- Reviewer: Eddie S.
- Verified reviewer: Yes
- Industry: Public Safety
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: February 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Excellent experience!!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ease of use. Customization based on our needs. Developers willingness to listen and try and see what works for you and what doesn't, which is crucial in making it work for you and your staff. Best of all NO MORE PAPER!!!!

#### Cons

I usually get calls about drug administration and drug restock. It is probably just a training issue on my side so I don't yet fault the software. Like I said, [SENSITIVE CONTENT] is awesome and so willing to help with any CONS that you have so you end up with all PROs!! And an option to fax a request direct to the pharmacy would be cool!!

#### Reasons for choosing Emergency Logs

Cheaper. Being a smaller town with limited resources, paying a corporate giant a lot for a little didn't make sense. And much better customer service

#### Vendor response

Thank you for positive review of PhaRmLogs. We will always strive to provide the very best service and product. Please let us know if there are other tools you would like to see integrated into PhaRmLogs.

Replied May 2022

---

### PharmLogs Review

- Overall rating: 5/5
- Reviewer: Bradley R.
- Verified reviewer: Yes
- Industry: Warehousing
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: January 2024
- Review source details: This review was submitted organically. No incentive was offered

10/10 The customer service is unmatched and is the best part about it.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like how dynamic the system is. We can build whatever we want with the help of [sensitive content hidden]. I also love how available [sensitive content hidden] is. I can call him with no notice and he will have my problem solved ASAP.

#### Cons

I currently have no downside to TraxWorx. I have been using it for a few months for various uses and have not found a down side.

#### Vendor response

Thank you so much for the positive review. We work hard to ensure our customers feel important and that the product works to their satisfaction. We look forward to the continued partnership.

Replied January 2024

---

### Great secure way to track narcs and equipme

- Overall rating: 5/5
- Reviewer: Sean M.
- Verified reviewer: Yes
- Industry: Public Safety
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ease of use. Really simple and reminds you when meds expire.

#### Cons

I didn’t find any major pitfalls of this software

#### Vendor response

Thank you so much for the review. We will continue to deliver the best product and customer service. Really appreciate the review.

Replied June 2022

---

### Great Service !!!

- Overall rating: 5/5
- Reviewer: marcel m.
- Verified reviewer: Yes
- Industry: Public Safety
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My overall experience has been overwhelmingly, easy and more so reliable.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

This is a great product, it has provided my department and myself an easy route to maintain accountability for narcotics.

#### Cons

No complaints! I have not had any issues or complaints of this product. It has always been reliable and consistent.

#### Vendor response

Thank you for positive review of PhaRmLogs. We will always strive to provide the very best service and product. Please let us know if there are other tools you would like to see integrated into PhaRmLogs.

Replied May 2022

---

### Pharmlogs Review

- Overall rating: 5/5
- Reviewer: Jeremy K.
- Verified reviewer: Yes
- Industry: Public Safety
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

No issues at all in all my use of pharmlogs. Extremely user friendly with excellent customer service.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The ease of use as well as excellent customer service make this program highly effective and efficient.

#### Cons

I really don’t have any cons for this program. It’s used daily for our narcotic checks and the ease of use helps insure policy is being followed by all department paramedics.

#### Vendor response

Thank you for your review of PhaRmLogs. We will continue to maintain the highest quality customer service.

Replied March 2021

---

### PharmLogs is Great

- Overall rating: 5/5
- Reviewer: Cameron T.
- Verified reviewer: Yes
- Industry: Government Administration
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Great experience ! Quick and efficient !

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Very user friendly !! Quick and easily to learn and operate.

#### Cons

Nothing ! This product is great, no complaints !!

#### Vendor response

Thank you for positive review of PhaRmLogs. We will always strive to provide the very best service and product. Please let us know if there are other tools you would like to see integrated into PhaRmLogs.

Replied May 2022

---

### Pharm Logs for Fire Depts

- Overall rating: 5/5
- Reviewer: Brenden K.
- Verified reviewer: Yes
- Industry: Public Safety
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Software is easy to use and navigate through. Great for firefighters!

#### Cons

I don’t feel that any aspects are difficult to use.

#### Vendor response

Thank you for positive review of PhaRmLogs. We will always strive to provide the very best service and product. Please let us know if there are other tools you would like to see integrated into PhaRmLogs.

Replied May 2022

---

### Best Software 2021

- Overall rating: 5/5
- Reviewer: John F.
- Verified reviewer: Yes
- Industry: Public Safety
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Always dependable and has never crashed.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to use and fast to respond. Reminders are good for accountability.

#### Cons

The application has always been accurate and helpful.

#### Vendor response

Thank you so much for the excellent review of PhaRmLogs. We really do appreciate any customer feedback and are eager to make any improvements based on the feedback. Our goal is to provide more tools that can be used by the organization to help make your tasks easier.

Replied June 2022

---

### Pharmlogs is a must!

- Overall rating: 5/5
- Reviewer: Ryan H.
- Verified reviewer: Yes
- Industry: Public Safety
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Easy to use and interface with, extremely user friendly.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

This product has made tracking our narcotic usage a breeze. Pharmlogs is extremely user friendly and easy to use, has been a game changer for us!

#### Cons

So far there is no real downside I can find with the product.

#### Vendor response

Thank you for the review. The goal is to keep the product reliable, simple and easy to use.

Replied March 2021

---

### Pharmlog Review

- Overall rating: 5/5
- Reviewer: Kevin K.
- Verified reviewer: Yes
- Industry: Public Safety
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2020
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

It is easy to use for daily narcotic tracking.

#### Cons

Automatic narcotic count update linked to the daily patient reports when narcotics are given.

#### Reasons for switching to Emergency Logs

Department made the change.

#### Vendor response

Thank you for your review. We have developed an API that we are happy to integrate with ePCR vendors.

Replied August 2020

---

### EMS Manager

- Overall rating: 5/5
- Reviewer: Dave B.
- Industry: Hospital & Health Care
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2018
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The product has taken our department out of the dark ages. This product has allowed us to move away from paper in our Narcotic tracking and weekly EMS checkouts. Customer service has been excellent.

#### Cons

The software has really worked well for us.

#### Vendor response

Thank you for the feedback! More like improvements are being made and Hoping you take full advantage of them.

Replied December 2018

---

### Easy and Convenient

- Overall rating: 5/5
- Reviewer: Ryan A.
- Verified reviewer: Yes
- Industry: Public Safety
- Company size: Self-Employed
- Product usage: Used weekly for more than 2 years
- Reviewed: February 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Pharmlogs makes tracking and counting my departments narcotics so much easier. I have used other systems before, and Pharmlogs is far superior and easy to use.

#### Cons

I have no found any major issues with this program.

#### Vendor response

Thank you for your review.

Replied February 2022

---

### Pharm Logs

- Overall rating: 5/5
- Reviewer: Ryan S.
- Verified reviewer: Yes
- Industry: Public Safety
- Company size: 201-500 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: March 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Pharm Logs is incredibly easy to use. Its very convenient having a digital form for the daily narcs count and weekly EMS checkout.

#### Cons

I don’t have any negative comments about Pharm Logs.

#### Vendor response

Thank you for the review. The goal is to keep the product reliable, simple and easy to use.

Replied March 2021

---

### Simply the best inventory tracking and Management software program for Fire/EMS

- Overall rating: 5/5
- Reviewer: Kimberly H.
- Verified reviewer: Yes
- Industry: Government Administration
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

My experience with Emergency Logs has been absolutely fantastic. everything I have needed I have gotten. Our inventory tracking went from basic spreadsheets and paper Just the customer service and support is unbelievable. I honestly can say there is not another company that comes close to being able to do what Emergency Logs can do.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I have worked with a lot of software programs and there is no other program that is customizable like Emergency Logs. The program was developed by a retired Fire Captain and so he understands the needs of Fire and EMS Departments and also that each department is different. Customer Support is always available and any time I have needed a new portal, or a new element or data set within one of the portals one phone call or email to the team at Emergency Logs and they take care of it. Emergency Logs has given us the inventory management and tracking that we were never able to find in any other software program. The software is easy to learn and the customer support team is always available for training. As the coordinator for all of the supplies and medications that go through our ten stations, I needed a program that I could have work the way I needed it to work and Denny and his team at Emergency Logs has given that to me.

#### Cons

Nothing. I had support for the day we rolled out the software program and the support is ongoing. Anything I wanted changed, was changed because the program is customizable for each agency.

#### Reasons for switching to Emergency Logs

We needed a better and more user friendly program that could be customized.

#### Vendor response

Thank you for taking the time to write this. Keeping supplies and medications moving across ten stations is a big job, and I'm glad Emergency Logs is making that easier for you. You're right that no two departments work the same way, and that's why we build the system around how you work instead of making you change to fit the software. Thank you for trusting us with your inventory and tracking. We'll keep building what you need, so just call or email any time.

Replied September 2026

---

### Great software, even better support!

- Overall rating: 5/5
- Reviewer: Brendan M.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Overall Emergency Logs is a great software to use. Its UI is easy to navigate and customize, and its load times are generally fast. The support team consistently makes the experience better and easier to use.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The team at Emergency Logs is extremely responsive and helpful. When an issue comes up, they are quick to correct it. If I have a suggestion for a new feature or a piece of feedback, they are receptive and ready to implement new ideas. On top of this, the team is friendly and cordial, and has it has made managing inventory much easier and more enjoyable in my experience. Also, the UI is relatively simple and intuitive to work your way through. This is nice especially when having to both manage large inventory catalogs and train new people in that same system.

#### Cons

Like any software, there are occasional bugs. However, when I do bring up an issue, the support team responds very quickly (at least within a day, but often within the hour). They have been able to solve all the issues we've brought up to them, and they often implement new or better features in addition to solving the problem.

#### Vendor response

Thank you so much for the positive review. We believe the best features come from our customers and we are always eager to implement the features to make the software easier and more effective. We will continue to work hard and provide the highest in customer service and software solutions. Thank you

Replied September 2026

---

### Emergncy Logs Checklist Builder Module

- Overall rating: 5/5
- Reviewer: Shaylyn R.
- Verified reviewer: Yes
- Industry: Public Safety
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: October 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

We have had a good experience with Emergency logs and they have worked well with us. We now have a system that everyone can use, it tracks deficencies, and we ont have to worry about losing the records.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The program can be made to fit the needs of individual departments. Customer service was great and [sensitive content hidden] worked with us every step of the way and was very responsive when asked if wec could add this or change this to fit our needs. After building the checks in the program it runs smoothly and notifiys the correct people of any deficiceny.

#### Cons

Building all the checks was simple enough but time consuming to do. If you are making detailed checks then you have to imput each of those items and decide how you want them checked. Once they are built and saved they are easily edited.

---

### Awesome, great for EMS needs!

- Overall rating: 4/5
- Reviewer: Mercedes G.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: September 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Easy to use and teach to new employees. Simple for someone who may lack computer skills as well. It also helps keep tracks of all our supplies/inventory/checks/electronics in one place. How convenient!

#### Cons

There have been a few issues with glitches. Some we are able to resolve and one that we have not when it comes to the emails.

#### Vendor response

Thank you, Mercedes. I'm glad your team finds Emergency Logs easy to learn and teach, especially for folks who aren't as comfortable with computers. That's exactly what we aim for. Having your supplies, inventory, checks and electronics all in one place should make your day easier, not harder. I'm sorry about the email issue that hasn't been resolved yet. That's not the experience I want you to have. Please reach out to me directly at d.munson@emergencylogs.com or (714) 367-4669 so I can look at it personally and get it fixed. Thank you for the honest feedback, it helps us keep improving.

Replied September 2026

---

### Unlimited configuration and build out capabilities!!

- Overall rating: 5/5
- Reviewer: Mary R.
- Verified reviewer: Yes
- Industry: Public Safety
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Supported by a great team that is opened to expand modules to support field staff with management reporting tools. Customer service has been stellar and better than any product out there.... Works great for smaller agencies as well due to the costing... very affordable. Changes are done to my application since it is not a SAS or cloud solution. I don't have to vote and wait for desired changes to be implemented. There are done quickly..... Great company to work with and cares about pushing out a great product.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Customer support is huge!!! Configurations changes provided when needed and in a timely manner... even if it is a 24-hour turnaround due to specialty events. Team listens to our business requirements and implements the changes. Ease of use... no training downtime. Personnel appreciates its value and timesavers from using logbooks to app based tools.

#### Cons

None that I can think of regarding this product.

#### Reasons for choosing Emergency Logs

Costing and Customer Service. Reviews and ratings as well as sustainability of current customers means a lot. Some companies make false promises, but TraxWorx's has delivered 100% of the time.

#### Vendor response

Thank you very much for your review! We strive to provide the very best customer service and easy to use modules that are secure and reliable. We are happy to further provide custom programming services that may fit your organization's operational needs.

Replied March 2023

---

### Controlled Drug Accountability for First Responders

- Overall rating: 5/5
- Reviewer: Gage B.
- Verified reviewer: Yes
- Industry: Public Safety
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Necessary for ALS first responders who need to check their controlled drugs daily.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

PharmLogs has made controlled drug accountability a breeze. The ability to checkout, log administration, and restock all from iOS and Android software makes the system easy for everybody to use. The user friendly technology allows users to check several functions at the touch of their finger, with immediate feedback.

#### Cons

What I like least about PharmLogs is that this box is making my type something worth 40 characters. Done.

#### Vendor response

Thank you for your review of pharmlogs (TraxWorx). We will continue to make our drug tracking module the easiest to use. Really appreciate your review.

Replied March 2023

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Emergency Logs Reviews, Pros and Cons - 2026 Software Advice