# PSTrax Software Reviews, Demo & Pricing - 2026 > Review of PSTrax Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/ems/pstrax-profile --- [Home](https://www.softwareadvice.com/) / [Fire Department Software](https://www.softwareadvice.com/fleet-management/fire-department-comparison/) / PSTrax Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # PSTrax 2026: Benefits, Features & Pricing Wondering if PSTrax is right for your organization? Our Fire Department Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview PSTrax 5.0 [(20)](https://www.softwareadvice.com/ems/pstrax-profile/#reviews) Pricing Pricing available upon request ### About PSTrax PSTrax maximizes first responders' readiness with tailored software for efficiently managing vehicles, stations, equipment, supplies, and controlled substance checks, resulting in significant cost savings, and mitigating risk. Our user-friendly platform allows emergency teams to concentrate on the crucial tasks that communities depend on them for. Wondering if PSTrax is right for your organization? Our Fire Department Software selection experts can help you in 15 minutes or less. ## PSTrax User Interface ## Popular PSTrax Alternatives Main Product PSTrax 5.0 [(20)](https://www.softwareadvice.com/ems/pstrax-profile/#reviews) Ratings Breakdown - 4.95Ease of use - 4.95Value for money - 5.0Customer support - 5.0Functionality Pricing Available upon request Get Price Alternative Product [First Due](https://www.softwareadvice.com/fleet-management/first-due-profile/) 4.6 [(58)](https://www.softwareadvice.com/fleet-management/first-due-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.36Value for money - 4.57Customer support - 4.53Functionality Pricing Available upon request Get Price Alternative Product [eSchedule](https://www.softwareadvice.com/product/171508-eschedule/) 4.8 [(77)](https://www.softwareadvice.com/product/171508-eschedule/reviews/) Ratings Breakdown - 4.65Ease of use - 4.85Value for money - 4.83Customer support - 4.62Functionality Pricing Starting at $1200.00 per year Get Price Alternative Product [EMS](https://www.softwareadvice.com/meeting-room/ems-profile/) 4.4 [(65)](https://www.softwareadvice.com/meeting-room/ems-profile/reviews/) Ratings Breakdown - 4.03Ease of use - 3.98Value for money - 3.69Customer support - 4.28Functionality Pricing Starting at $9000.00 per year Get Price Alternative Product [InTime](https://www.softwareadvice.com/hr/intime-profile/) 4.8 [(111)](https://www.softwareadvice.com/hr/intime-profile/reviews/) Ratings Breakdown - 4.41Ease of use - 4.64Value for money - 4.87Customer support - 4.57Functionality Pricing Starting at $2000.00 per year Get Price Alternative Product [Emergency Reporting](https://www.softwareadvice.com/ems/emergency-reporting-profile/) 4.4 [(43)](https://www.softwareadvice.com/ems/emergency-reporting-profile/#reviews) Ratings Breakdown - 4.49Ease of use - 4.45Value for money - 4.61Customer support - 4.14Functionality Pricing Starting at $850.00 per month Get Price ## PSTrax Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## PSTrax Features - Popular features found in Fire Department Alerts/Notifications Equipment Tracking Facility Management For First Responders Incident Response Checklists In-Vehicle Navigation Records Management Scheduling - More features of PSTrax Access Controls/Permissions Barcode Recognition Communication Management Compliance Management Controlled Substance Tracking Customizable Forms Data Import/Export Document Management Document Storage Electronic Signature Event Calendar Fleet Management Fuel Management Inspection Management Inventory Management Maintenance Scheduling Multi-Location Real-Time Notifications Reporting/Analytics Reporting & Statistics Search/Filter Status Tracking Training Management User Management Vehicle Maintenance ## PSTrax User Reviews Overall Rating 5.0 Ratings Breakdown 5 100% 4 0% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 5.0 Value for money 4.9 Customer support 5.0 Functionality 5.0 Have you used PSTrax and would like to share your experience with others? Anthony P. Verified reviewer Hospital & Health Care 201-500 employees Used daily for less than 12 months Review source Reviewed September 2021 System = Safety 5 In an aviation based healthcare organisation, safety is critical for our staff (pilots and flight nurses) as well as our patients. PSTrax has enabled us to embed our necessary checks into an easy to use platform that meets the objectives of our National Safety and Quality Healthcare Standards. The support received from PSTrax has been extraordinary....they have been responsive to our requests and ensured they customised as much as possible for our industry and location. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The software is easy to use on the frontline and as an administrator. Cons: Limited downsides to the product, however integration into other software systems would be a great advantage Read More RC Ruth C. Verified reviewer Public Safety 11-50 employees Used daily for less than 2 years Review source Reviewed November 2020 Checks for everything 5 In this day and age there is something to be said for a company with good customer service. PsTrax get a 5 star and a knock out of the park on this! I love dealing with the PsTrax team. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: 1\. Multiple people can be on the program from any smart phone or tablet 2. Does away from paper so I can get on right away and see alert that are set, and ask questions right away instead of tracking down a paper that got forgotten somewhere and trying to decipher what people wrote on it. 3. It is so customizable and has so many features to meet the needs of your department. Cons: it is hard to think of the cons with this program. Reasons for choosing PSTrax There where over 5 different work order software that I looked into but this one was so user friendly, cheaper for the about of benefits you get and a much better team to get you started and help you out. Read More MM Marc M. Verified reviewer Public Safety 51-200 employees Used daily for more than 2 years Review source Reviewed September 2020 PStrax exceeded our expectations... 5 Our organization, like most nowadays, places a high priority on environmental awareness. We got buy-in from staff becuase this allowed us to go fully "paperless". We now have an extremely powerful tool that is not only utilized by fire department staff, but by our Public Works Fleet Division. For example, if we have equipment issues or alerts, these can be posted in real time and emails will automatically be sent to whomever we choose, even depending on what the issue is. For example, a flat tire will generate an urgent email to Fleet, whereas an SCBA failure will generate an email to our SCBA responsible within the department. This feature alone created new efficiencies as the proper point person(s) is notified immediately and is automatically documented. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: What we liked most about this software was how intuitive it is. Very user friendly, and very straight forward to get all of our personnel logged in, trained, and up and running. The customer service exceeded our expectations as we had many requests in the early days of implementing the program. PStrax met every request and curtailed the program to meet specific and unique schedules for our department. What is also very, very helpful, is the access to videos and documents for each specific function. If you forget how to add an apparatus to the fleet, you can get almost immediate help from any of their staff, or take a look at the tab with all the videos and you'll find exactly what you need. A simple concept that helps tremendously. Cons: It is hard to find cons with this software as it exceeded our expectations. We were still using paper when we transitioned to PStrax. It has been overwhelmingly successful and well received by all members in the department. Reasons for choosing PSTrax Customer service from PStrax is second to none. These people work constantly to improve the product based upon the feedback they solicit from their customers. Other vendors were unwilling to change their program to meet our needs and challenges. It has been over four years now and we have never looked back. We continue to expand into other areas such as PPE, and very soon the controlled substances module. I'm not one to sit down and write reviews, but this product has worked so well for our department it is absolutely worth my time to share my positive experience. Read More RK Russ K. Verified reviewer Public Safety 11-50 employees Used daily for more than 2 years Review source Reviewed July 2022 Rural Combination Application 5 Great system, great support. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Consistency, organizational measurement, training attachments to checklist items and real time SA of equipment status. Cons: The start up is probably the hardest part but the staff at PS Trax can convert your existing checklists for a good base to work from and are exceptionally responsive. Reasons for choosing PSTrax Ease of use, local support . Read More SM Sara M. Verified reviewer Public Safety 1001-5000 employees Used daily for less than 12 months Review source Reviewed August 2021 HAVE YOU EVER WORKED WITH THE BEST COMPANY EVER? With PS Trax, YOU WILL! 5 We looked into PS Trax to improve our medication tracking system in a very large fire department. What we did not expect to get was an easy to navigate and utilize product that not only meets our every need but a company that has listened to our requests in molding the product into our needs and considers all suggestions we make; and even sending detailed videos on how to make the updated system work for us! I promise, you will never find this kind of customer service ANYHWERE ELSE! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The product is easy to use and sign into, pretty much self-explanatory! The developers made the sign on so easily accessible and super easy to remember in this day of multiple passwords! Cons: Our guys complained of a noticeable system slow down with multiple users online all at once, but the developers quickly jumped on the issue to assist with resolution! Reasons for choosing PSTrax Ease of use, flow of product, promise of what else the product has to offer in the future if we need it. Ultimately, we are very pleased with the product. Even the "old guys" in our department have commented saying PS Trax "Is so cool" and "It is so easy to use". We have been so impressed by the customer service offered by the PS Trax team that we are forever ruined for any other vendor. The bar has been set so high by PS Trax, I honestly do not think another company will come even close to matching how they treat their customers. Five stars all the way! Reasons for switching to PSTrax Time to come into the new millennium, we needed greater accuracy and a "quick at-a-glance" view of medication levels, expiration dates, lot numbers and usage from one place. PS Trax has met and exceeded our every expectation! Read More SS Simon S. Verified reviewer Public Safety 11-50 employees Used daily for more than 2 years Review source Reviewed January 2022 Seaford Country Fire Service (Australia) 5 Thai has been a game changer for our Briagde. It has removed all paperwork. The record keeping is at the touch of a finger and nothing gets lost. A great way of mainting everything to a great standard as everyone is made accountable. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: The ease of use for the average person. Don't need to be overly tech savvy. The customer support in implementing ideas form the users is fantastic Cons: Early on there where some time zone differences as we were the first in Australia to use. These have all been rectified Read More BR Bob R. Verified reviewer Public Safety 11-50 employees Used daily for less than 2 years Review source Reviewed September 2020 PSTrax. Great company and great product! 5 PSTrax from our first phone call inquiring about the product to our implementation could not have been easier to work with. Communication with the team has always been excellent and they truly care about the customer experience. Being a smaller company they are able to effect changes quickly without the red tape of a larger organization. I would definitely recommend any agency looking for a simple to use software package for daily vehicle and station checks to look at PSTrax. Because of the this we also have added the PPE module and have plans for additional modules in the future. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The implementation and setup of the software was very easy. The team at PSTrax took any form of information that we had from our current check and inventory sheets and did the heavy work of inputting the data for us. During every step of the process there was excellent communication and they were more than willing to do anything we needed to make sure the go live was as painless as possible. I passed the maintenance and config changes to two of our members who were not the most tech savvy and they have taken to it without any issue. The software package has definitely made deficiency reporting more efficient and easier to manage without having paper all over the place. Cons: There is nothing about the software that we have an issue with at this time. Read More SW Scott W. Verified reviewer Public Safety 11-50 employees Used daily for more than 2 years Review source Reviewed September 2020 Ponderosa Fire Department 5 We have been with PSTrax from their beginning and new this was going to be an essential tool for departments across the country. We have been very pleased to see their growth and their ability to meet all of the customer needs not just the new ones. Our overall experience has been great! If departments are not using this system they are missing out! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Going from paper checks to electronic checks puts all of our equipment in our members hands. It has improved our reporting for equipment and maintenance needs. All we had to do was provide our paper checks/forms and PSTrax did all the work. Our overall communication for any equipment and maintenance needs has improved. Once PSTrax did all of the hard work building our checks we have taken over and modifications or building our own checks is became very simple. We just recently started using the assets module and again all the information was provided and they did all the work with very little effort on our part. Cons: We have been very pleased with our product and have not really run into any problems utilizing PSTrax Read More LW Lanny W. Verified reviewer Public Safety 11-50 employees Used daily for more than 2 years Review source Reviewed September 2020 The Best Value for Your Money 5 PSTrax has allowed our Fire department to be more in uniform with our truck and equipment checks, which in the long term is keeping our members and the community we serve safer. We have already found several equipment problems, and or failures that would not have been caught without PSTrax. This product is very tuned to anyone's specific needs and can be changed as needed without disrupting the normal flow of service. Our Department has been and continues to be very pleased with PSTrax, we recommend it to everyone we come in contact with. We use PSTrax on a daily basis, all our members who use it are very well pleased with it. We look forward to continuing our relationship with PSTrax and hope they continue to grow their business! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The ease of use, and how we can manage it to our department's needs, along with training our members Cons: Nothing really, If we needed something changed they worked with us to fulfill our needs Read More CS Cameron S. Verified reviewer Aviation & Aerospace 51-200 employees Used daily for more than 2 years Review source Reviewed September 2021 Pstrax 5 PSTRAX was used to consolidate all of our aeromedical and remote area clinical processes involving: aircraft, ambulances, equipment, consumables and facilities. The experience has been fantastic. The Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The user interface is extremely easy for the spectrum of IT user levels. The simplicity of the administrative functions. The ability to easily build and edit checklists. Cons: The system requires web connection which makes some checking difficult in remote settings. These impacts are negligible though, and the positives far outweigh this issue. Reasons for choosing PSTrax Simplicity of front line user interface/console Read More Showing 1 - 10 of 20 Reviews Load More Reviews ## Other Top Recommended Fire Department Software [First Due](https://www.softwareadvice.com/fleet-management/first-due-profile/) **4.6** (58) Recently recommended **0** times [Emergency Reporting](https://www.softwareadvice.com/ems/emergency-reporting-profile/) **4.4** (43) Recently recommended **0** times [AssetPool](https://www.softwareadvice.com/fleet-management/assetpool-profile/) **4.8** (38) Recently recommended **0** times [AMCS Fleet Maintenance](https://www.softwareadvice.com/fleet-management/dossier-fleet-maintenance-profile/) **4.7** (26) Recently recommended **0** times Stuck Between Options? 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