1Password

RATING:

4.7

(2048)

About 1Password

1Password protects and stores all company secrets beyond SSO such as passwords, security tokens, 2FA codes, documents, and passkeys (coming soon) to centralize and simplify the sign-in experience. Employees get quick, secure access to any app or service – even those Security or IT may not be aware of – and can safely manage and share everything they need to work together productively. Developers also have access to a collection of features to help secure secrets and speed up workflows throughout the software development life cycle. 1Password also provides admins with more control and visibility as a result of aggregating identity and centralizing credential management. It is easy to deploy and integrates with Azure AD, Okta, OneLogin, Google Workspace and more, so adm...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

1Password Pricing

Individual accounts: $2.99/month Family accounts for up to 5 people: $4.99/month Teams accounts: $3.99/person/month Business accounts: $7.99/person/month 1Password for Open Source projects: Free (see https://github.com/1Password/1password-teams-open-source) All accounts include free 14-day trial. Contact our business team (business@1password.com) for more information about business accounts.

Starting price: 

$7.99 per month

Free trial: 

Available

Free version: 

Not Available

Home Dashboard

1Password Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for 1Password

1 - 5 of 1,975 Reviews

Tim

1 employee

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed February 2021

Must Have for password management

User Profile

Doran

Verified reviewer

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed April 2022

Excellent password manager with other security features as well.

Overall we are very happy with 1Password and will continue to subscribe and recommend it. It's has been updated with new features that I know some of our team has started to utilize like the MFA authenticator and it sounds like it works well. I am very thankful for the personal license they provide for any business licensed user and the ability to share that with my spouse, so we have access to shared passwords. The ability to use the mobile app, browser plug-ins and Windows Desktop app and have them always synced is the best. Our previous solution required a file to be used and sent around to App or other systems. This is a much better product.

PROS

Secure. Easy to implement. Easy to manage users and access. Business subscriptions allows a license for a personal account per user, which you can also share with family. Excellent benefit.

CONS

I'm not a fan of the new look in 1Password for Windows 8.6.1, much prefer the look and function of version 7.9.828. Searching 8.6.x does not work as well as in 7.9.x. When you search in 8.6 it doesn't produce a list of items containing the search term anymore, it goes to the first item that has the search term. There is an "option" at the bottom of the search that says "show all matching items", but I want that to be the default and see no way to make it the default action.

Reason for choosing 1Password

Seemed to be a better product with the features and options we were looking for.

Reasons for switching to 1Password

Needed to be able to control access to passwords, add and remove users, "centrally" located and manage passwords.

Russell

Non-Profit Organization Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed November 2023

Secure access to all of the passwords and IT guy needs.

PROS

Secure, encrypted password management that makes life a lot easier. Being in IT I cannot describe the number of passwords I have to keep track of or how often I have to change them so 1Password keeps me working without losing my mind!

CONS

The newer version of the mobile app will remain open longer without requiring the user to sign back in so I am sticking to the older version of the mobile app.

Reason for choosing 1Password

Ease of use and cost plus the business features are better.

Reasons for switching to 1Password

Dashlane could lock a user out if the main password was forgotten, which happened to one of our executives - he was not happy.

User Profile

Jeremy Brand

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2018

Does what it's supposed to, but transition between licensing formats is a headache for individuals

Upgraded security and privacy

PROS

1Password is a solid password manager that's available pretty much everywhere. It's been my manager of choice for quite a while after my last job covered licenses for the whole company. In addition to passwords, it also manages identities and payment methods, which makes filling forms out a breeze. Since leaving that job, I went ahead and sprung for the individual license. Things have been fine up until recently, with their push to 1Password 7. They are clearly trying to move lifetime licensees to a monthly subscription, and it's breaking the software for me in critical ways.

CONS

Despite having a license, the Chrome extension still only runs in "read-only mode" i.e. completed nerfed password tool. Recent updates has made this significantly worse than other password managers on the market. I would have given up long ago had I not already paid for it. Here's an example: Want to create a 1Password account on desktop to sync and save passwords? First sign in on web! Oh, you'll need an account to sign in. Don't have an account? View this FAQ. The FAQ says, enter your secret key. Oh, the Mac version doesn't have a secret key? Looks like you have the wrong version! You need the membership, which costs a monthly fee. And, surprise, now your extension is in read only mode, hope you don't mind we took that away. I don't know if it's their weird decision to fork the Mac app store version from 1Password 6/7 (a move done to extract more money from monthly subscriptions, I'm sure), how they are handling the vault syncing with external services or WHAT, but this once solid tool is growing stale, fast.

Vendor Response

Hi Jeremy Brand, Thank you for reviewing 1Password! I am sorry about the trouble with the Chrome extension. Please try to remove it and then install it using this link: https://1password.com/browsers Let me know if that fixes the problem with the extension for you. Thanks! Best regards, Roustem Founder of 1Password Toronto, Canada

Replied June 2018

Paul

Electrical/Electronic Manufacturing, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed January 2024

Multi-platform password and identity management.

Overall it's a great tool, it works well and I used it daily. When I first starting using it there wasn't much competition in the way of password managers but now there are a plethora of them, and several other software suites I have provide their own (ESET smart security, Avast and NordVPN) but I have been lazy and paid the annual subscription cost in preference over moving over 1,000 credentials to a new password manager.

PROS

I've been a very long-time user of 1password. My initial use case was to allow maintaining unique passwords for every website and service I use, while keeping my user details synchronized across multiple browsers and operating systems. For instance, on my laptop I use Windows Edge & Chrome, on my iPhone and iPad I use Safari and Firefox and I have previously used MacOS and ChromeOS which have also used 1password. The best features are the automatic "recognition" of when you visit a website that you have an account with, your are prompted to automatically complete your username and password. It also recognizes when you visit a new website and create a new account, automatically creating a record for that site. It's data is synchronized across all platforms, so if you register an account on your Windows PC, it will automatically be available when you visit the same website on your mobile phone or tablet. Passwords can be used between personal users (family) or work users (teams) to securely store and retrieve authentication details.

CONS

Originally, 1password required a 3rd party to synchronize password data across platforms, but they introduced their cloud SaaS offering to address this. They also took this opportunity to move from a perpetual license to an annual subscription model. In the last few years, 1password has steadily added features but in my opinion have been slow to address some gaps, such as automation of credentials over SSH (a feature that is only now experimental).