About Acronis Cyber Protect Cloud

Acronis Cyber Protect Cloud is a next-generation, AI-powered all-in-one cybersecurity solution that combines unparalleled antivirus, anti-malware, endpoint protection capabilities into one solution designed to provide comprehensive protection, backup, and recovery against cybersecurity threats. The Intelligent behavioral detection engine enables businesses to successfully run operating processes without failure by automatically detecting and eliminating ransomware, malware, and. zero-day attacks designed to attack and stagnate day-to-day workloads. Complete backup and recovery capabilities such as an integrated data protection map, scheduled backup reports, disaster recovery orchestration, production failover, etc.. allow users to secure the progress of any data or w...


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207 Reviews of Acronis Cyber Protect Cloud

Average User Ratings

Overall

4.37 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(111)

111

4 stars

(70)

70

3 stars

(16)

16

2 stars

(4)

4

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 207 results

October 2018

User Profile Picture

Derek from Outsourced CIO, LLC

Verified Reviewer

Company Size: 1 employee

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

October 2018

3-2-1 Backup is not optional for self-employed

I have Acronis installed on 5 devices: 2 smartphones, 1 desktop, and 2 laptops. which is perfect for me, my business, and personal backups. great product for self-employed!

Pros

Acronis has always been an industry standard with imaging and ease of use. I have been using a version of the product since 2005! Software has a small footprint, easy to install, easy to use, and it just works.

Cons

Pricing over the years has varied, and when the Acronis Cloud product first came out, it was unlimited storage, and the following year, it was discontinued and storage costs drove the pricing. I get it about storage, but also dislike the fact that I have to maintain the software, storage, files ect versus the set-it-and-forget-it capability I had gotten used to.

December 2019

Jeff from IPConnectX Corp

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

December 2019

Acronis for MSPs

Pros

The ease of use to add clients and install agents

Cons

If you use it from distribution and not directly, reaching support is a bit challenging

Reasons for Choosing Acronis Cyber Protect Cloud

More options for backup type, more flexibility in terms of target, no requirement for onsite backup device.

Reasons for Switching to Acronis Cyber Protect Cloud

There are a lot more options to backup and backup targets when using Acronis compares to Nakivo

December 2017

Patrick from Loher IT Service GmbH

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

December 2017

The system is more or less easy to use, but pray not to run into any problems.

Pros

The user interface has improved the most. Easy to handle and clean designed, you will find what you are looking for.

Cons

Together with the Hyper-V agent you always need some further "local" agents for Exchange or SQL. With this agents instlled the VM shows up twice (one from the local agent and one from Hyper-V agent). This confuses the user and it get worse when it comes to agent updates - there the one machine can show the actual version wehre the other remains on the pervious build. Mac agent still causes more problems than the Windows versions. When comes the XenServer integration as we have them for Hyper-V and Vmware??? I miss a link between the Alerts with the error logs and the support article in the Acronis knowledge base.

June 2021

Eli from Wolf Consulting, LLC

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

June 2021

Peace of Mind Without a Lot of Management

Overall, Acronis Cyber Backup Cloud keeps systems protected without a lot of management. It has been a good experience using the product.

Pros

Acronis Cyber Backup Cloud allows us to keep all critical systems backed up and protected. The cloud backup feature allows backups to complete anywhere without the need to worry about physical drive connections.

Cons

Depending on Internet connection speed, backups can take a long time or not complete at all. Be sure all users have sufficient Internet connections.

September 2018

User Profile Picture

Jeff from SalesPad

Verified Reviewer

Company Size: 51-200 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

September 2018

Set it, Forget it, and Know That Your Important Data is Backup Up

I've been using Acronis backup products for nearly a decade, and their Cloud backup solution for about two years. I use it on a few computers, and it works very well on all of them! I typically use it to create a full image backup to a USB drive when I first get (and configure) a new computer, and then do automatic, file-level backups to the cloud on a daily basis.

Pros

Acronis Backup Cloud is straight-forward to install and setup on your computer, then runs quietly in the background, and includes robust ransomware detection. It also has a cloud-based management console which allows you to manage and restore from your web browser. There are some great plans for those of us who want to use it on multiple computers. I also called their support to handle a minor issue, and they got it resolved very quickly for me.

Cons

The only thing that I wish was better, is using the web-based management console to mange backups that from multiple computers. It seems like it groups all of the files together in a mass, single directly, and I'd like to see this be able to be separated by computer name, etc.