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Automox vs Kandji
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.8 / 5
4.8 / 5
Value for Money
4.6 / 5
4.7 / 5
Customer Support
4.7 / 5
4.8 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 13, 2025
September 12, 2024
Pros/Cons
Pros
- Good logging functions for troueshooting. Good dashboards to see the full picture of infrastructure healthy.
- I love the amount of time we save keeping our systems updated and secure and confident that the latest security patches have been applied.
- Easy to navigate and use. Also has the ability to provide easy to read reports to present to higher ups to show them that patching your software is important and Automox was worth the purchase.
Cons
- The scheduling is still relatively naive, it will reboot your computer during a zoom because there's no "benefit of the doubt" if you miss their pop-up notifications.
- Policies did not seem to apply correctly. Still requires WSUS( or risk using online windows updates which kill bandwidth).
- I was using an old Windows Update Server (WSUS) which in itself was a pain, but that only updates windows. Automox updates windows plus all of my other software that I have installed.
Pros
- To be completely honest, the peace of mind gained from using Kandji completely negates any cons I have and makes me infinitely & joyfully patient for the improvements in those areas.
- Compared to JAMF, this was a huge win for us. I also loved how easy it was to setup Automated Device Enrollment.
- The support has been outstanding. Both by chat and videoconference, all of our questions from the mundane to the obscure have been answered quickly and clearly.
Cons
- This is difficult for me, because the team behind Kandji really put a lot of thought into their product. There's nothing I've found to be lacking or missing.
- Pro Level MDM at a Lower Cost and Administrative Burden.
- Blueprints can help organize systems but leads to some frustration when attempting to make a one-off commands.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
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Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
