All Bitdefender GravityZone Reviews
1-25 of 208 Reviews
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Emily
2 - 10 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed September 2021
Great Product for the Price
David
Verified reviewer
Telecommunications, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
A reliable antivirus
Experience was good overall great piece of software, the only super frustrating part was the installation after after having had installed a trial version of Bitdefender antivirus.
PROS- It does not dramatically slow your system when performing updates. - it comes with VPN. - It has the anti ransomware. - The interface is really easy to use. - It detects viruses and gives you options on what to do with it. - The password wallet is awesome you have all sorts of options in it to access your accounts with ease and security. - You get 3 computers coverage with one payment or you can also use it on your phone. - The safe pay feature is great for transactions and does not interfere with other SSL sites.
CONS- The initial set up is confusing, especially if you used a trial version and you signed up with an email address. - So you have to complete uninstall the trial version and install the paid version.
Reasons for switching to Bitdefender GravityZone
It was slowing my computer
Mantas
Financial Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2019
Best in the market
If there might be any issues those will come out in the beginning. Once installed works like a charm and never had a problem with it.
PROSBusiness version is reasonably easy to setup and deploy. Users do not see hundreds of notifications (which are annoying) and overall is really easy to monitor. Total Security package is hands down easy to use and software does it all for you. Even on the phone it is securing you against all threats in the web.
CONSNot always deployment tool works so have to use other methods (there are few) and so have to keep an eye if all devices have it installed (task have not failed).
Reason for choosing Bitdefender GravityZone
BitDefender was and still is "the best of the breed".
Reasons for switching to Bitdefender GravityZone
At a time ESET been missing couple tools and have been behind with building security patches against new malware.
aseal
Construction, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed April 2023
One of the greatest antivirus
Actually, it was a great experience working with Bitdefender and I were always sure that my PC will be safe, but we didn't use Bitdefender for a long time because we could find better offers from local vendors of other antivirus applications
PROSWe have used Bitdefender in our company as endpoint security and network protection. I like the antivirus and malware protection on the PC it works very effectively, and it is one of the oldest antivirus applications in the world.
CONSThis software is a little bit expansive compared to same antivirus applications.
Vendor Response
Dear Aseal, Thank you for taking the time to write the review! We're thrilled to hear that our product provided great endpoint security and malware protection for your company, and that you found it to be one of the greatest antivirus applications. Your comments are important to us, and we will take them into consideration as we continue to improve our offerings. We also appreciate your mention of local vendors and are glad that you were able to find a suitable alternative for your company. However, if there is anything we can do to win back your business in the future, please do not hesitate to reach out to us @ b2bletstalk@bitdefender.com. It would be great if we could expand on the topics you mentioned. We take all customer feedback seriously, and we investigate each thoroughly to ensure that we can provide the best possible product and customer experience. We hope to have the opportunity to serve you in the future again! Best regards, The Bitdefender Team
Replied April 2023
Eli
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed July 2019
Best Antivirus Program I Have Used and Managed
Overall, I am very happy with the product. It continues to perform better than other Antivirus programs that I have used in the past. I have greatly reduced the amount of time spent on virus remediation.
PROSSince switching to BitDefender, the number of infections reported by my clients has drastically decreased. I am very impressed with how effective the product is. Additionally, I rarely see a performance impact on the systems that are being protected.
CONSThere are some limitations to exclusions that can be a bit frustrating. Some exclusions must be added with the full path, so if a program is in the profile of many different users across multiple computers, if can be hard to manage.
Reason for choosing Bitdefender GravityZone
BitDefender had the best reviews. Peers that used the product liked it. Published test results reported the BitDefender stopped the most infections.
Reasons for switching to Bitdefender GravityZone
We were dealing with too frequent crypto-infections on client computers with VIPRE. After switching to BitDefender the amount of infections that we dealt with was greatly reduced.
Jason
Wholesale, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2019
Excellent AV Software
Our experience is that since switching to their software, we've had minimal infections while reducing crypto virus/ransomware to zero.
PROSIt's detection rate with minimal false positives. The sandbox analyzer is a lifesaver too. Deployment was pretty straightforward as well.
CONSIt's a little resource intensive. We've had numerous complaints about it affecting PC performance from users.
Reason for choosing Bitdefender GravityZone
Just a better overall product and pricing was pretty aggressive too.
Reasons for switching to Bitdefender GravityZone
Just a better product. We had numerous issues with viruses and ransomware with Vipre.
Kenny
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Excellent Product
Overall it has been a great solution. I continually look for new features And modules I can add on from Bitdefender to create a better overall protection solution.
PROSI use Bitdefender Gravityzone For my computers as well as all of my clients computers. The platform is great, the protection is amazing And being cloud hosted is very helpful.
CONSIt was a little difficult to get started as I had to be redirected to reseller but once that process was complete they have been a huge help. So it wasn’t really a negative
Reason for choosing Bitdefender GravityZone
Pricing, capabilities and overall platform.
Reasons for switching to Bitdefender GravityZone
Best reviews and proven ability of Bitdefender.
Walter
International Trade and Development, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed December 2020
One of the best antivirus, antimalware, products in the market
One of the few software products that actually work, and work well in the background without constant interruptions, or requiring constant attention. The scanning of a complete system can be done very quickly and unobtrusively. Warnings appear only when there is an actual potential problem, otherwise the software works very well and very effectively. We just wish that all software programs worked in a similar fashion.
PROSVery easy to install and use. Non intrusive unless there is an issue. The price is very reasonable and support is always available.
CONSCompared to other anti-virus and anti-software programs, this one does not appear to have any problems or flaws that would detract from its use.
Reasons for switching to Bitdefender GravityZone
Expensive and very demanding of time and effort to use.
Amitkumar
Computer & Network Security, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Bitdefender The perfect Endpoint security solution
It's a good product and user-friendly. We have been using it for a long time. It has a good detection ratio and features that are needed to prevent cyber attacks.
PROSIn many cases, Bitdefender has a very good detection ratio. In many cases, we prevented the ransomware attacks. User friendly . Good Support.
CONSPatch management need to improve. It should provide the ability to deploy third-party software.
Reason for choosing Bitdefender GravityZone
It's a good product and user-friendly. We have been using it for a long time. It has a good detection ratio and features that are needed to prevent cyber attacks.
Don
Non-Profit Organization Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed December 2020
Best antivirus protection
The problem that Bitdefender solves is that I don't worry about intrusions and infections. I still need to keep on my colleagues about email phishing (no package can prevent social engineered attacks) but as far as website and file downloads, I feel secure and protected. Peace of mind is worth the price and more.
PROSBest rated antivirus and is light on computer resources. Too many of the best known antivirus packages are resource hogs that slow down your system. Bit defender is light weight and still able to provide top-rated protection. It also has a suite of add-ons like VPN, ransomware protection and payment protection. Highly recommended!
CONSThe license covers 3 computers. The process to install it on multiple systems is a bit clunky but not impossible to use.
Reasons for switching to Bitdefender GravityZone
I check annually to be sure that the protection level is still acceptably high. I felt that Bitdefender was a better product.
Walt
Verified reviewer
Higher Education, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2022
Best Antimalware Platform I've Used in the last 20 years
Bitdefender has been incredible to work with as a vendor. Bitdefender actually listens to their customers. After submitting a number of detailed bug reports and feature requests, I was actually approached by Product Management for my input and to better understand some of the suggestions I had made. When we decided to make the migration to their cloud solution, there was no integration with our LogRhythm SIEM. I worked with both vendors to make this happen and it was Bitdefender that finally provided a solution. they actually went through the process of becoming a LogRhythm partner to get access to resources to make this happen. Migration was held up for a significant time waiting on this. Bitdefender did not activate our subscription license until I have them the go ahead after integration was established. I was able to set up the cloud infrastructure before we started paying for it.
PROSBitdefender Gravityzone Business is an extremely cost effective and high performance solution that puts the 5 other enterprise endpoint protection products I've managed over the last 20 years to shame. It is simple to deploy and manage. It requires minimal attention. custom exclusions are rare and those I've had to create have been due to vendor stupidity, like sharing updates in an AWS container. I n addition to the typical features of most endpoint protection products, it includes features that are found in specialized products that cost more than Bitdefender alone. I've told many an endpoint security vendor, "Sorry, Bitdefender already does that for me. It might not do it as well, but it does the job your software does and more for less than half of what you want to charge me for your one trick pony." Bitdefender keeps adding security features to the base product without raising the price or drop in performance. It provides amazing network protection without implementing the Firewall. It is the only comprehensive solution I know of that provides true Ransomware Protection, which is behavior based. I have actually seen this in action when migrating data to a niche document management application. Bitdefender saw it encrypting files willy nilly while ingesting them and determined the behavior matched that of a ransomware application and stopped it dead. The application had previously encrypted files that were uploaded to it and it had never triggered before.
CONSThe only time I've run into significant difficulty was migrating from on premise to the cloud. The methods for doing that were not ass clean or simple to implement as I would have liked. The migration patch is not "finished" software and I've determined that systems that were "migrated" have leftover information from the On-Premise configuration that causes random communication issues that are invariably cleared by uninstalling and reinstalling.
Reason for choosing Bitdefender GravityZone
They cost more. They were harder to use. They cost more. They did not do as well as Bitdefender in independent testing if they had submitted for independent testing at all. Prior experience with alternative products in both their consumer and business forms.
Reasons for switching to Bitdefender GravityZone
Unmanageable, expensive and ineffective. Creating an endpoint deployment package in Sophos was a painful 12 step process. In Bitdefender, it's totally painless and creates a setup downloader as well as a fat installer to download. The setup downloader pulls the current version from the Bitdefender servers or relays. It's also a simple matter to email the installation links to end users. This is particularly useful for remote users and those using their personal computer for work.
lynn
Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2019
No worries with Bitdefender
We tried a few other programs and when we switches to bitdefender noticed an improvement in the performance of the PC along and they dont constantly bombard you with offers to upgrade or add on services, which is a plus!
PROSBid defender is a great anti-virus program that doesn't overly bog down your PC, like many other programs do. It auto updates and scans in the background for problems but doesn't slow down my system like some of the other programs I have used did.
CONSThere really aren't any cons to this program, it does what it says and seems to keep the computer working efficiently with out annoying pop ups.
Phil
Restaurants, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
A great antivirus and security package
Great overall security suite.
PROSThis suite has helped me for years to protect my PCs and mobile devices. It doesn't slow down the computer and detects and protects the computer very well. Frequent updates are provided and there are many additional features to protect and optimize your computer.
CONSSometimes the profile popups are a little annoying but it is also good to know that it is protecting you.
Anonymous
1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
I find Bitdefender very good
I don't have to worry about computer and network security.
PROSI began using this software when my Anti-Virus software provider of many years was forced to change from a previously top-notch product to Bitdefender - I have not been disappointed. I'm no expert in digital security but need good protection and Bitdefender seems to have an excellent record. It is quite easy to use and manage and I've not had any infections or compromised computers - I guess that says something. Support is very quick and professional.
CONSNothing I can think of that I don't like.
Reason for choosing Bitdefender GravityZone
I have had many good years of service from my anti-virus software provider and went with their recommendation.
Reasons for switching to Bitdefender GravityZone
As I understand it, Norman went through changes and my provider had to change products.
Çağrı
Verified reviewer
Automotive, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Great Virus Protection Software With Low Price
My overall experience with this program is pretty good.We started to use Bitdefender 2 years ago.I had some suspicous regarding implementation adn protection of crical files.But all is göne.Program offering good performance in protection of your computer from virused and malwares without loosing any performance lost
PROSI like most regarding Bitdefender is user interace.It is really easy. the software providing detailed report after virüs scan. You are recognizing your system is being protected after you review detail report. The secong thing the softawere is avaialble for MaC OS software. .Customer survice is also great.Once I had problem I drop an -email to them and I got quick reply and problem is soved.
CONSAfter first set up the program,scanning may take too much time.This is the only thing disturbs me
Gihan
Verified reviewer
Banking, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2021
Bitdefender - Best Security
Overall this is good solution for personal / home use. if you are planning to install inside a corporate environment, you will face some difficulties while configuring the application because you have to do big application whitelisting process, because the Bitdefender application monitoring process is very advanced.
PROSAs a home user I mostly like the detection engine of the virous guard, it detects all threats before they active and also this is not a very heavy virous guard. as a personal user all the features are in Bitdefender is very helpful to me for protect my computer from various kind of attacks. the firewall, email threat protection and application monitoring is very advanced.
CONSAs a home user The installation process is bit difficult, first have to install it as a trial version and then you have to login to the app using registered account, and you have to add license to the web portal, It's bit difficult.
Dan
Verified reviewer
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2018
Runs without Issue - Could Provide Better Controls
BitDefender does a great job at its core purpose: keeping my network safe from viruses and malware. It runs in the background and doesn't hog my CPU or memory like McAfee and Kaspersky has done in the past. I've been pleased with the GravityZone web interface and deployment options as well; and I really like the quickview dashboard giving me a birds-eye view of my current network status.
CONSThe individual use experience even for power users is a bit limited. While the product runs on my machine, I don't feel like I can do much more with is other than update the definitions or run a full scan. It is difficult to mark items as safe or to track what traffic is blocked in real-time.
Andrew
Retail, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed December 2018
Worked until it didn't
Based on the advice of my point of sale software company I installed Bitdefender onto my server to take care of viruses that got past my other antivirus software that I was using. It worked great until suddenly it became incompatible with the POS software. We had a very frustrating couple of months of having the POS computers freeze up. We ultimately figured out that it was the anti-virus software not working with the POS software. We removed Bitdefender and installed other anti-virus software and our problems stopped. I ultimately blame our POS software for not being capable of working with a major anti-virus software and not the other way around.
PROSI took viruses off of my computer that another anti virus software missed. It did what it said it was going to do.
CONSIt stopped working or wasn't compatible with the POS software that I had on my computers. I believe that it was more of an issue with my POS software company's compatibility than an issue with Bitdefender.
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Best business antivirus/firewall option
The web interface is very nice, you can set policies and apply to the rest of the clients or create a specific policy for a server or machines. If you need restart a machine you can do it remotly. They give you tools in order to create your reports and see them on the website or you can schedule (weekly, montly, dayly) in order to received them as an email. They have a very good customer support.
CONSSometimes is not than easy try to figure out which rules you need to apply in order to not block a application or port, but I guess is part of be the administrative on the network.
Natalie
Verified reviewer
Non-Profit Organization Management, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed February 2019
Total Security.
Just great to have peace of mind when it comes to online security.
PROSThis software is like having a personal guard on your laptop, it does everything to keep your laptop safe and secure in the background without you having to even worry about it or give it a second thought. Once you do the initial set up it seems to work in its own way I guess it just read what you're using and monitors the sites you visit. Very secure have had no issues with viruses or any breaches of security on my laptop.
CONSI did find for a few weeks after I set up the software I had a lot of pop-ups from the software checking if certain sites were ok and when I was using documents or forms asking if I wanted them stored elsewhere or giving additional security but this passes I assume the software learns about your practices and is able to judge what to do with certain things, so I see the pop-ups rarely now.
Giorgio
Computer & Network Security, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
Not for a SOC but very good coverage of Microsoft Windows endpoint threats
Good malware and advanced threat detections (non signature-based techniques, fileless protection, sandbox analyzer, network attack defense with the eXtended EDR, etc.). Multi-tenancy options, APIs advanced integration with several SIEM platforms (we tested the integration with Sumo Logic). The attractive price point (if compared to other EDR vendors).
CONSThe Linux coverage is less than optimal. Some tests failed and the attacks were not detected by the BEST agents or reported to the GravityZone web console. The problem is due to the strong kernel dependency of the agent. Limited interaction with the remote endpoint with the remote shell (a very small number of commands and functions are supported, if compared to other solutions more SOC oriented). Limited custom blocking rules (e.g., YARA support), and guided investigation.
Ian
Computer Hardware, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2019
Confident in its abilities
Our company has installed bitdefender for some of our customers, its is very east to manage and the billing process is very straightforward particularly as you just bill for computers with it installed rather than worrying about what contract you're on
PROSBitdefender has a good reputation for discovering viruses that other AV software misses Often use it to help clean up an infected machine alongside other AV software Easy to manage and easy to bill
CONSCaused problems on a Windows 2003 Server making it blue screen when trying to copy files to it over the network
Anonymous
1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2019
The best, least intrusive protection
Bitdefender has very effective and comprehensive protection with a lot of appropriate automation, so that's the basic need, but what I like most about this software is that it is not intrusive, never slows me down or makes itself known except when there's a problem. Very well designed.
CONSCompared with other software, I can't think of what I like least. It does its job well, secures the machines and any associated devices, and keeps itself well updated. No complaints, sorry!
Maria
Health, Wellness and Fitness, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed February 2020
Bitdefender makes me feel confident
It's been nothing but sunshine and lollipops with Bitdefender. Truly, it is comforting to know that my devices are protected from hacks, malware and ransom. It's a great product.
PROSBitdefender is easy to use, it automatically updates its virus library, has pop up notices when a suspicious event has been deterred.
CONSThere isn't anything I can think of that I dislike about it. Perhaps if it were free?? Just kidding. Of course there is always room for improvement with any product, but Bitdefender is nailing this.
Reunaldo
Verified reviewer
Marketing and Advertising, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed February 2023
My REview for Bitdefender GaravityZone
I appreciate that Bitdefender GravityZone provides strong defense against viruses, ransomware, and other dangers. Additionally, it offers strong security analytics that let customers immediately spot unusual activity on their networks. Bitdefender GravityZone is a fantastic option for organizations of all sizes because it is simple to adopt and operate.
CONSThe occasionally sluggish scanning performance of Bitdefender GravityZone is one of its least preferred features. Also, folks who are not tech-savvy may find the interface's intricacy to be intimidating. Another drawback for consumers who desire more control over their security settings is the lack of customizability.