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Bitwarden vs Keeper Security
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.6 / 5
4.6 / 5
Value for Money
4.9 / 5
4.5 / 5
Customer Support
4.6 / 5
4.5 / 5
Functionality
4.6 / 5
4.6 / 5
Last Review Written
March 7, 2025
February 25, 2025
Pros/Cons
Pros
- I love that Bitwarden is free and very secure for my passwords. It is a competitive alternative to other password managers.
- I am very happy that I chose this product, and that it is free. It has been a very reliable option for my business.
- I would definitely recommend using password manager to everyone as using different password for each service improves your security a lot. And Bitwarden is one of the best on the market.
Cons
- I have had times when trying to create a new entry using the browser plugin, that I accidentally clicked off, closing the popup and losing the info I had not saved yet.
- I wouldn't say its a downfall of the software so much as trying to kick the bad habits most people have.
- There's nothing about the software that I dislike.
Pros
- After trying a lot of password managers, definitely Keeper is the best option. Good synchro in all kind of devices, a lot of options and really good customer service.
- Browser plugin is very easy, app on Windows is also very easy to use. Good quality, good price, Azure integration, MFA based on SSO with Office 365, secure data storage.
- Both the mobile version and the PC version are such timesavers. Makes being secure on all sites so easy, and the best part is it's free.
Cons
- Even though we pay for the "business" level of this software, their support is terrible.
- One of the Keeper upgrades broke access to a number of vaults, and correcting this was a wasted day of my life.
- I have not experienced anything that I would consider a disadvantage.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Advisor Recommendations & User Awards
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
