eM Client

RATING:

4.2

(179)

About eM Client

eM Client is a fully-featured desktop email client for Windows and macOS. Beyond email management, the system also offers features for management of calendars, tasks, events, contacts and notes, and integrates chat. The software supports all major email services including Gmail, Exchange, iCloud and Outlook365 while deployment is quickly implemented thanks to automatic setup and data import from all major email apps (including Microsoft Outlook, Outlook Express, Windows Mail, Thunderbird, Incredimail and more). eM Client provides a multifunctional sidebar containing daily agenda, communication and attachment history with a selected contact, tasks or chat. Additionally, the system has a snooze email feature that can literally postpone selected emails and return them ba...

eM Client Pricing

eM Client if free for non-commercial/personal use with up to 2 email accounts. Several features are only available with a Pro license. A 30-day trial with unlimited functionality is available. A single license of (the current version of) eM Client Pro is for a one-time payment of $49.95, with a significant drop in price per device in case of multi-licenses for companies (for example, a package of 10 licenses in bulk has the unit price reduced to $18.90). Upgrades to new product versions are available for a reduced fee. It's also possible to purchase Lifetime Upgrades and get all future upgrades of eM Client +1 year of VIP support for $70. 30-day money-back guarantee.

Starting price: 

€34.95 one time

Free trial: 

Available

Free version: 

Available

eM Client - Contacts
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eM Client Reviews

Overall Rating

4.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

3.5

Value for money

4

Functionality

4

Most Helpful Reviews for eM Client

1 - 5 of 175 Reviews

Leigh

Luxury Goods & Jewelry, 2 - 10 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed November 2023

Quality platform and good value!

User Profile

James

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2018

Great email, calendar, contacts, and task manager.

It has completely replaced MS Outlook. I use it multiple times a day for all my email, calendar, contacts, and task management functions.

PROS

Synchronizes well with Google email and calendar. Easy to use layout with all of the features I want in a combination email, calendar, contacts manager. Pulls up email correspondence chain in separate view. I can customize views, categories, themes, etc.

CONS

Does not have a corresponding Android version. The contacts sync has sometimes resulted in duplicate entries. There is a duplicates tool to remove duplicates but it would be nice to have an easier to use merge contacts function added.

Ricardo Sandy

Translation and Localization, 1 employee

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

The A Team of E-mail Client

I used to spend too much time logging into different e-mail providers just to check e-mail messages and communicate with colleagues and clients. Now I only need to open my eM Client software and see all e-mail accounts in one integrated dashboard. There is no more hassle and productivity has increased manyfold during my use of this software.

PROS

I like its superb functionality and flexibility. You can add accounts for the majority of e-mail providers, create contacts and tasks, subscribe to internet calendars, use Google Hangouts directly from within the software without having to logging into your Gmail account, assign labels to e-mail threads with different colors. The greatest advantage is that you can purchase a lifetime license at a bargain and receive all future updates for free.

CONS

It lacks official themes and seldom releases feature updates.

Reason for choosing eM Client

I chose eM Client over this alternative product because I liked the pricing scheme and all features and benefits that it might offer to users.

Reasons for switching to eM Client

I made the switch because I was looking for a more flexible and secure software at a great price.

Jacob

Marketing and Advertising, 11-50 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed March 2023

Email message size

I love the platform, but the inability to display emails with large attachments is a huge problem to our business. Customer support were rude and closed the support ticket to a paying customer without our consent and without resolving the issue, or doing everything they could to help. They washed their hands of it.

PROS

I love eM Client for how it displays messages, the UI and the ability it has to use multiple accounts on the Pro version.

CONS

There has been a LONG term issue of it not displaying emails with attachments in excess of 25MB. This means customers will send us emails with large attachments and we won't see them because eM Client won't display them, when other email platforms will. We checked our email server settings and the option "Do not limit message size" is selected at a Server level. Yet, Customer Support still persistently blamed our email servers and refused to offer any solutions. As has been mentioned by other users, email syncing can also be slow.

Reason for choosing eM Client

Preferred the UI.

Reasons for switching to eM Client

Online reviews of the product.

Vendor Response

Hi Jacob, thank you for your review, we're sorry to hear our support has not been able to resolve or explain the issues more clearly (if it indeed could not be changed from our side) - can you please send us your ticket ID to info@emclient.com so we can check the support you received from our technicians and see if we can escalate it or provide some more tips on how to resolve it?

Replied April 2023

Desiree

Internet, 1 employee

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2020

Great Product, Just One Major Kink

I had to uninstall eM Client and go back to Thunderbird which has a lot more functionality than eM, but I don't need all of that. I liked that eM was a kind of "middle of the road" (just the right amount) of functionality/features AND they have a nicer GUI than Thunderbird (more modern). But, the syncing errors and issues just drove me crazy. So, I'm back with Thunderbird for now. I may try them again in the near future to see if the kinks were worked out or if it just all of a sudden will sync right with my accounts, because they are worth a second look. If you are someone that needs a little more than just very basic functions, but don't want over kill and aren't a highly advanced email client user, then I will definitely consider eM Client. You may not encounter the issues I did....they are worth a look!

PROS

I loved the UI of the email client and that they allowed a few emails accounts in their free version. I loved the price on the full/pro version as well and was going to purchase if it weren't for one large kink....But, I will say this: even though the issues wasn't resolved in my case, the customer support and moderators on their forum were all very helpful and responded pretty quickly. I just wish the issue had been able to be fixed because I really did like the software, functionality/features it offered, and the price point to be able to add all my email accounts.

CONS

I kept having sync error problems with my MS emails and my Gmail. I didn't have 2FA initialized so an app password was not needed. Using my email and login (standard setup) should have worked just fine, but i think that there were syncing or connection issues at the time I used it.

Reason for choosing eM Client

Didn't have the possible spyware (Facebook plugin) that MailBird has and Mailbird was fairly pricey due to all their features. Mailspring was fine, but then started glitching and never responded to support emails asking questions on how to fix, so I just completely uninstalled that one.

Reasons for switching to eM Client

I wanted something with a more modern UI, and slim-lined, a little less features so I didn't get lost in functionality overkill.