# ConnectWise SIEM Software Reviews, Demo & Pricing - 2026 > Review of ConnectWise SIEM Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/encryption/perch-security-profile --- [Home](https://www.softwareadvice.com/) / [IT Management Software](https://www.softwareadvice.com/it-management/) / ConnectWise SIEM Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/encryption/perch-security-profile/reviews/)[Alternatives](https://www.softwareadvice.com/encryption/perch-security-profile/alternatives/) # ConnectWise SIEM 2026: Benefits, Features & Pricing Wondering if ConnectWise SIEM is right for your organization? Our IT Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview ConnectWise SIEM 4.5 [(53)](https://www.softwareadvice.com/encryption/perch-security-profile/reviews/) Pricing Pricing available upon request ### About ConnectWise SIEM ConnectWise SIEM (formerly Perch) is a threat detection and response management solution that allows organizations to design, deploy and manage custom cybersecurity programs. The platform includes a threat hunting functionality with drill-down capabilities, which assist administrators with evaluating threat alerts, logs and related information. ConnectWise SIEM allows enterprises to detect potential threats, security issues and malicious activities across the network and connected devices via a unified portal. IT professionals can gain visibility into Windows logs, active assets, HIPAA and PCI DSS compliance, networking status and other metrics via a dashboard. Additionally, users can evaluate issues, instance and other events through real-time alerts and store the information in a repository for future reference. ConnectWise SIEM supports integration with a variety of third-party applications such as G Suite, Microsoft teams, Cisco, Salesforce, Bitdefender, Freshdesk, and more. Pricing includes monthly subscriptions and support is provided via phone, email and other online measures. Wondering if ConnectWise SIEM is right for your organization? Our IT Management Software selection experts can help you in 15 minutes or less. ## ConnectWise SIEM User Interface ## Popular ConnectWise SIEM Alternatives Main Product ConnectWise SIEM 4.5 [(53)](https://www.softwareadvice.com/encryption/perch-security-profile/reviews/) Ratings Breakdown - 4.13Ease of use - 4.42Value for money - 4.71Customer support - 4.42Functionality Pricing Available upon request Get Price Alternative Product [ManageEngine Endpoint Central](https://www.softwareadvice.com/product/117339-ManageEngine-Desktop-Central/) 4.6 [(1718)](https://www.softwareadvice.com/product/117339-ManageEngine-Desktop-Central/reviews/) Ratings Breakdown - 4.49Ease of use - 4.54Value for money - 4.46Customer support - 4.60Functionality Pricing Starting at $795.00 per year Get Price Alternative Product [Iru](https://www.softwareadvice.com/product/71745-Iru/) 4.9 [(486)](https://www.softwareadvice.com/product/71745-Iru/reviews/) Ratings Breakdown - 4.86Ease of use - 4.58Value for money - 4.87Customer support - 4.63Functionality Pricing Available upon request Get Price Alternative Product [PDQ Deploy & Inventory](https://www.softwareadvice.com/it-management/pdq-deploy-and-inventory-profile/) 4.8 [(341)](https://www.softwareadvice.com/it-management/pdq-deploy-and-inventory-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.79Value for money - 4.75Customer support - 4.66Functionality Pricing Starting at $1657.50 per year Get Price Alternative Product [Action1](https://www.softwareadvice.com/it-management/action1-profile/) 4.9 [(237)](https://www.softwareadvice.com/it-management/action1-profile/reviews/) Ratings Breakdown - 4.84Ease of use - 4.92Value for money - 4.84Customer support - 4.68Functionality Pricing Available upon request Get Price Alternative Product [JumpCloud Directory Platform](https://www.softwareadvice.com/it-service/jumpcloud-directory-as-a-service-profile/) 4.6 [(267)](https://www.softwareadvice.com/it-service/jumpcloud-directory-as-a-service-profile/reviews/) Ratings Breakdown - 4.53Ease of use - 4.45Value for money - 4.46Customer support - 4.42Functionality Pricing Starting at $3.00 per month Get Price ## ConnectWise SIEM Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## ConnectWise SIEM Features - Popular features found in IT Management Access Controls/Permissions Capacity Management Compliance Management Incident Management Issue Auditing License Management Maintenance Scheduling Remote Access/Control Server Monitoring Ticket Management - More features of ConnectWise SIEM Activity Dashboard Activity Monitoring Activity Tracking Alerts/Notifications Anomaly/Malware Detection API Audit Management Audit Trail Continuous Monitoring Dashboard Data Security Data Visualization Event Analysis Event Logs Firewalls HIPAA Compliant Intrusion Detection System Issue Management IT Reporting Log Management Monitoring PCI Compliance Real-Time Data Real-Time Monitoring Reporting/Analytics Reporting & Statistics Risk Alerts Secure Data Storage Security Auditing Third-Party Integrations Threat Intelligence Threat Response Visual Analytics Vulnerability Management ## ConnectWise SIEM Integrations Microsoft Teams Integration rated undefined from -1 review Microsoft 365 Integration rated undefined from -1 review Slack Integration rated undefined from -1 review SentinelOne Integration rated undefined from -1 review ScreenConnect Integration rated undefined from -1 review OpenText Core Endpoint Protection​ Integration rated undefined from -1 review See all 19 integrations ## ConnectWise SIEM User Reviews Overall Rating 4.5 Ratings Breakdown 5 66% 4 25% 3 8% 2 2% 1 0% Secondary Ratings Ease of Use 4.1 Value for money 4.4 Customer support 4.7 Functionality 4.4 Matt C. Verified reviewer Information Technology and Services 11-50 employees Used daily for less than 2 years Review source Reviewed January 2021 CNWR Review 5 Ratings Breakdown 4 Ease of use 3 Value for money 5 Customer support 5 Functionality Pros: Customer service is top-notch and the community is probably the biggest selling point. To be quite honest they have built a tool that anyone could build but they are selling the community and their willingness to continue to improve upon their tool. Their team has been incredible to work with and has been a shining light in the community in terms of continuing to improve and thought leadership. Cons: The price is the only issue and it's really actually a competitive price. Read More CL Chris L. Verified reviewer Information Technology and Services 11-50 employees Used daily for more than 2 years Review source Reviewed January 2021 Perch Security - SOC-backed Threat Hunting and SIEM that is not complicated 5 The people at Perch from the top to the bottom are great. If you run into issues, have questions, or just need some advice, they are there for you. Also, their SOC is based in Houston on USA soil which is important to many when you have someone watching your back from a cyber perspective. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The Perch solution has a very community-esque feel. Users of Perch love it and are not afraid to support one another, share tips, tricks, customizations, etc. This collaboration and feedback is also present within Perch and the improvements that are made to the product it reflect the users' requests and needs. Cons: This is a product where the more one puts into it, the one gets out of it. It is no magic system out of the box per se. This is not really Perch's fault, but to the layperson, one could thing that. Reasons for choosing ConnectWise SIEM The Perch experience is second-to-none. You can tell they are passionate about their product and it is just not a re-packaging of existing open-source tools. Read More vp ville p. Verified reviewer Computer & Network Security 2-10 employees Used weekly for less than 6 months Review source Reviewed February 2026 ConnectWise SIEM review 3 Ratings Breakdown 3 Ease of use 3 Value for money 3 Customer support 3 Functionality Pros: The "Co-Managed" SOC Model, MSP-First Multi-Tenancy, Deep Integration with the ConnectWise Ecosystem, "Proof-Based" Threat Detection, Ease of Deployment Cons: The "Perchybana" Learning Curve, Granularity and Access Control, Platform Performance & "Lags", Ticketing & Integration "Gaps", Log Retention & Export Limits Read More MA Matt A. Verified reviewer Information Technology and Services 2-10 employees Used daily for less than 2 years Review source Reviewed January 2021 An enterprise vs MSP view. 4 I have used and sold Splunk before and Splunk is very intuitive to use from the end user perspective. Perch requires more knowledge of query languages to dig some of the information out that I want to see. On the administrative side of things Perch is far easier to implement than Splunk and does not require a dedicated engineering staff to maintain. Ratings Breakdown 3 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Easy of implementation and the setup of the appliances at each location is great. The web portal reduces our overhead and maintenance cost. Cons: Query of information via Perchbana needs to be segmented by client sites. Reasons for choosing ConnectWise SIEM Cost of the product was a major factor, but the implementation and maintenance of the product was also high on the list. Splunk on our list, but the cost to implement and maintain the solution was much greater. Read More MM Myriam M. Verified reviewer Information Technology and Services 11-50 employees Used daily for less than 12 months Review source Reviewed January 2021 Have your onboarding process ironed out and fully vetted before starting! 4 Great benefits with insight into information we would not have had otherwise. Great team and the desire to provide excellent customer service. Not thrilled with the onboarding process and the lack of linear progression through each task to ensure each tenant is fully operational before moving on to the next team. Not for lack of intent on the Perch team, mind you, they are a really terrific group of folks. Ratings Breakdown 1 Ease of use 3 Value for money 5 Customer support 3 Functionality Pros: Single pane of glass, all the integrations with most commonly used industry applications. The knowledge and experience of the team driving the solution. Cons: The complexity of use, huge learning curve to manage, learn and understand the application. Reasons for choosing ConnectWise SIEM Single pane of glass and full integration with most commonly used business applications. Team knowledge and Experience Price Point Possibilites! Reasons for switching to ConnectWise SIEM Greater functionality, single pane of glass for all critical applications, better pricing Read More RP Rob P. Verified reviewer Computer Networking 51-200 employees Used daily for less than 12 months Review source Reviewed March 2021 Perch failed us for Security and compliance 3 Perch is very good at selling its product but it doesn't deliver on its promise. It's not a true log mangaement or SIEM. Their SOC is more of a Support than anything else. They are too junior Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 1 Functionality Pros: pricing is very attractive at first but then it adds up very quickly. It doesn't scale very well. Cons: Log retention is a problem. We failed an audit because didn't provide the raw logs for the duration that we needed it. Perch is a simple basic alerting that sometimes fails to alert. Reasons for choosing ConnectWise SIEM The price was attractive but the product very inadequate Reasons for switching to ConnectWise SIEM Both carvir and eventTracker fail to provide a true log management solution. Their SIEM is very primitive and doesn't scale very well. It's good for MSPs with 2-5 employees. Read More PP Peter P. Verified reviewer Information Technology and Services 51-200 employees Used daily for less than 2 years Review source Reviewed January 2021 Best SIEM for us busy administrators 5 They have been overall amazing. The staff are all super helpful, the software works as intended, and the analysts are responsive. Lots of KB articles already written up make my life easy. The monthly calls are really nice as well since they actually listen to the users. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The ease of general use - everything is just simple to do without any extra steps, crazy setup, etc... Cons: Speed of the platform overall - some days, it drags hard. Reasons for choosing ConnectWise SIEM The managed piece was huge - we didn't want to invest in threat hunters. The next big reason is that the staff were personable and easy to work with. Read More TS Tyler S. Verified reviewer Information Technology and Services 11-50 employees Used weekly for less than 2 years Review source Reviewed January 2021 Perch Security 5 100% positive. No issues with price, no issues with their service, and the clients we deploy it on appreciate the additional insight to their security. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Honestly the entire SOC team in Houston is the best part of about working with Perch. Any questions are quickly answered, any events found are quickly visible / communicated, and the integrations with our systems were seemless. Cons: I dont know if its a really a con, but the small learning curve would be it. However Perch was helpful through all the onboarding and calls to ensure it was the best it could be. Reasons for choosing ConnectWise SIEM After being personally invited to visit and shown the product by both \[SENSITIVE CONTENT HIDDEN\] we were sold. Not only were we impressed with the software, but with the entire team at Perch. It made the decision very easy after them taking the personal time/touch in showing us their entire operation. Read More BC Bill C. Verified reviewer Information Technology and Services 11-50 employees Used daily for less than 2 years Review source Reviewed January 2021 Easy to consume SIEM 5 Perch has a very tight community and clearly built by people with great security experience. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: This SIEM was easy to use as a MSP, allows for multitenancy. Cons: The product is built on Elastic, which is very powerful, but has a learning curve for searches. Reasons for switching to ConnectWise SIEM The AlienVault design and pricing model was not built for MSP's and the sales team misrepresented the capabilities. Read More EW Eric W. Verified reviewer Information Services 11-50 employees Used weekly for less than 2 years Review source Reviewed January 2021 Review of Perch by security focused MSP 4 Seem to hire very competent people Worked very hard on ux Good branding Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: MSP focused company. Good UX. Monitor multiple sources. Per user pricing. Cons: Not clear what the best practices are... Support via Slack - it works but it is a pain. Pricing structure always seems to be changing It has gotten A LOT more expensive over the last 18 months Worried about support being owned by Connectwise :( Good sales resources (marketing info) Reasons for choosing ConnectWise SIEM Working with the people at Perch - sorry to be vague but I spent hours discussing with Perch management before I made my decision. Reasons for switching to ConnectWise SIEM monitor more sources, less expensive, more MSP friendly Read More Showing 1 - 10 of 53 Reviews [See All Reviews](https://www.softwareadvice.com/encryption/perch-security-profile/reviews/) ## ConnectWise SIEM Popular Comparisons [ManageEngine Endpoint Central vs ConnectWise SIEM](https://www.softwareadvice.com/compare/117339-ManageEngine-Desktop-Central/vs/118233-perch-security/)[NinjaOne vs ConnectWise SIEM](https://www.softwareadvice.com/remote-support/ninjarmm-profile/vs/perch-security/)[Atera vs ConnectWise SIEM](https://www.softwareadvice.com/help-desk/atera-profile/vs/perch-security/) [Compare All Alternatives](https://www.softwareadvice.com/encryption/perch-security-profile/alternatives/) ## Other Top Recommended IT Management Software [NinjaOne](https://www.softwareadvice.com/remote-support/ninjarmm-profile/) **4.7** (293) Recently recommended **10** times [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) **4.5** (733) Recently recommended **7** times [SysAid](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/) **4.5** (520) Recently recommended **4** times [ChangeGear](https://www.softwareadvice.com/it-service/changegear-profile/) **4.0** (51) Recently recommended **4** times Stuck Between Options? 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