All ClearCalcs Reviews
1-25 of 35 Reviews
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Andrew
Verified reviewer
Civil Engineering, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2018
Simple and easy calculations for simple framing, extremely useful when engineering quickly.
Quick and simple engineering that is accessible and backed up.
PROSAll calculations are backed up in real time, and accessible anywhere. It is simple and easy to understand and there are explanations of what each of the available fields are used for.
CONSThis software is still in development and many of the features are not quite finished yet, but whenever I contact their support team I receive feedback quickly and they have even added features in after I have requested them.
Vendor Response
Thanks Andrew! Looking forward to continuing to improve with your feedback and ideas!
Replied April 2018
Ryan
Civil Engineering, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
A Review of ClearCalcs.
Simplification is the end game here. ClearCalcs is able to easily channel somewhat difficult engineering mathematics while maintaining reliability and yielding few to no error. This allows the user to spend more time and energy focusing on decision making, and not equations. Overall the items are displayed as to how each sum was totaled and calculated and it also gives in-depth reasoning as to "why" the ratio is provided and what it represents in each case.
PROSOne of the biggest pros for us with ClearCalcs is that our engineers have access to the most current work templates. This is mainly due to the fact that ClearCalcs is could based as opposed to a downloadable program. We don't specifically need to employ IT specialists because the software updates on it's own. Team members have access to quick and efficient means to cooperate and finish tasks in short time. Organizational sharing on multiple formatted devices is another extended benefit.
CONSClearCalcs, on the whole, is great. I will say that there are a few small glitches that could be worked out. Once in a while we have to do a remote reset of the webpage. A positive to offset this would be that one can request certain things to be added on to the software package, and ClearCalcs attempts to assist in any way possible, sometimes even adding on your request.
Vendor Response
Thanks Ryan! Looking forward to adding more helpful features to improve your day!
Replied September 2018
Jack
Architecture & Planning, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed July 2023
New Customer
A nightmare!! [sensitive content hidden] was a complete failure !! and a waste of my time. I had to spend my weekend figuring out your software so I can get my report.
PROSNothing!! your cloud base software is bogus.
CONSYour software support and your lack of it.
Reasons for switching to ClearCalcs
Lack of support when I requested, I just started and need just a few questions answered from [sensitive content hidden]!! He told me I was going to get 30 min. of training and I got ten min. he said he had to go. I sent him an email asking for a phone for five min. he said he was to busy and I would have to booked something for next week!! REALLY!! Seriously!! So I finish just doing my report I got though it all. I paid for the month so I could get my report into the city and as well as so my time was not wasted. But I'm cancelling at the end of the month. AND WILL NEVER BE BACK AGAIN. I'm not done with you by far. I will write reviews of my experience, IT WILL NOT BE GOOD I guess his personal time is more important then mind time. FYI He finely sent me an email mid afternoon on Monday!!. IF YOUR PERSONAL TIME IS MORE IMPORTANT GAINING A NEW CLIENT THEN I'M WITH THE WRONG COMPANY!.
Vendor Response
We're very sorry to hear you didn't have a great experience with our Customer Support. Customer Support is one of our top values, so when we have a user that didn't have exceptional service, we take it seriously. From the email chain between you and ClearCalcs, it looks like he let you know on Friday morning that he was unavailable to connect that day due to previously scheduled ClearCalcs meetings, and offered his calendar to connect for a 1:1 session the following week. In the future, if you are unable to connect with an individual employee, we encourage you to take advantage of help@clearcalcs.com as we have our structural engineers standing by for questions 6-days/week. We've been unable to get ahold of you since that Friday, but we'd love to be able to offer a full refund of the price of your monthly license this past month. Give us a call at +1 303 309-9444 or email help@clearcalcs.com to confirm. Sorry again, Jack. Glad to hear you've gotten what you needed for your project!
Replied July 2023
Murray
Civil Engineering, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
The software is easy to use, & has specs for the big brands so timber design is easy
Faster design, more accurate design, easier to modify calculations, just all around better than a spreadsheet and hand calcs and significantly cheaper and more reliable than any other calculations software I have used.
PROSRep and the team have been amazingly helpful, any issues are resolved almost instantly, faster than any other commercial calculation software I have used and they actually care. The support team are here in Australia and Rep has taken the time to personally contact me to see what my needs were and how ClearCalcs could assist my engineering design. The regular updates and Beta versions for upcoming are amazing. I have been able to provide feedback on some of the features I thought would benefit my experience and Rep and the team have worked their magic to include them. Its been a very rewarding experience and I should have found ClearCalcs sooner!
CONSThe only real negative is that when switching between calcs it does take a couple of seconds to re-run the numbers and provide the results. I'm not sure if thats just my internet connection, the servers or what. But considering I can really only nit-pick a 2-3 second delay when switching between calcs, the software is pretty flawless.
Peter
Verified reviewer
Civil Engineering, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2018
Very easy to use, makes my work quicker
This software is very easy to use and makes doing many computations at once a breeze. The customer support is especially good as it seems any issues I have that arise are solved within only a couple of weeks. Seems to be a far superior product to other similars I've used in the market and appears to be improving much more rapidly than the others too. The front end is also especially nice looking and easy to read and the cloud server makes it really easy to use from anywhere which is a major benefit over competitors.
CONSThe software is still missing a couple of features which would be nice additions but I imagine these will get added soon (for example I requested the option for T-Lintels to be allowed point loads and this got added in)
Stephen
Civil Engineering, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Great Design and Analysis package for Structural Projects
Had an engineering firm for 32 years with 14 employees in different disciplines and expensive software (AutoCAD, Revit, StruCalc, etc.) for special areas. ClearCalcs provides a great tool for foundation, framing, retaining walls, etc. of residential and light commercial buildings. It is a great tool to allow a small engineering firm to do projects that a large firm can't do cost effectively. With some more basic CAD capabilities it would be even better. I see ClearCalcs as a niche product for smaller (1 - 50 ) engineering firms; not really meant for high rise major commercial building projects. Please keep going the direction that I have experienced with you.
PROSEase of use is very good and learning curve is short. Support has been great, and webinars are also a great way to learn more and obtain Continuing Education credits.
CONSSometimes a little difficult to find the right input for a design - the info buttons are helpful.
Reasons for switching to ClearCalcs
Startin new business on smaller scale in retirement.
Vendor Response
Hi Steve, thank you so much - we appreciate your feedback! We'll continue to use feedback from users like you to improve ClearCalcs, and we're glad to hear you've gotten value from us. We'd love to hear more from you about your need with respect to CAD capabilities. Our customer team success will be in touch with you to discuss this. Thank you!
Replied August 2023
Wietse
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
A blessing for the person who works with it.
Very suitable for a contractor and engineering firm.
PROSEasy to learn and understand software. You don't need to know everything about the basics. The software has all the data you need.
CONSThe speed at which you made a calculation.
Vendor Response
Thanks for the lovely words Wietse! It's been a pleasure supporting you these past few years!
Replied December 2022
Kerry
Construction, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Great work Clearcalcs
The software saves me at least 5x the amount of time as spreadsheets used to take
PROSLinking loads. Variety of design options
CONSNothing really I don’t like. More design modules will be great though
Reasons for switching to ClearCalcs
The speed of clearcalcs
Vendor Response
Thanks Kerry! Really appreciate your feedback and suggestions as well making it easier to work out where to focus next!
Replied November 2021
khoa
Design, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Product review
positive
PROSThe beam computations and ease to check member capacities
CONSthere is not much to dislike about clear calcs.
Anonymous
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
3
Reviewed May 2022
Simplicity at it's best
Quick and easy to learn and use for engineers.
PROSThe great aspec of ClearCalcs is how simple and easy it is to use it in order to compute structural analysis calculations. It's an awesome tool to have preliminary output, specially that it's a cloud based software and no installation is required.
CONSIt's simplicity comes at a small price: certain factors and inputs cannot be changed in order to give a product as simple as it is. More complex calculations should be done on more advanced softwares.
Mattthew
Civil Engineering, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
1
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed July 2022
When I contact you guys for help, I want help not a restatement of company policies.
The learning curb is steep and intimidating to someone who needs answers without taking a semester to figure things out. In trying to be all things to everybody, you may have missed the boat for the kind of work that most people do.
PROSThe software has a complexity that other software does not, allowing me to use it for quite a number of different analyses.
CONSTech support is not the best. I asked about a project that I was working on. The response that I got was that CC does not do project reviews. I can understand that. But, I could have gotten a review of how I was using modules in the job to verify that I was using them correctly. The CC guys are the only ones whom I can ask. No one else in my firm knows how to use the software. Some of the terminology in the app is oriented toward full civil engineers, not other engineers who are doing civil engineering. Yes, CC has a range of how-to videos, but they do not cover all of my questions. Having people learn by videos also makes the learning curve just a little less steep than reading a manual. So, it comes down to this: if I can't get answers for my questions and get answers in a timely manner, I am not going to use the software. I find StruCalc much easier to use and more intuitive. Those guys also use terminology that I better understand along with simple illustrations that tend to be more understandable than the ones used by CC. The new version for StruCalc is also dropping today. I can't wait. You guys could try a little harder with your help. Keep in mind that most of the people using your software likely are solo or solo plus one. Your tech support is it for us. That's why I don't want to hear about company policies. I need people who know how to ask questions to help me get where I need to go.
Reasons for switching to ClearCalcs
Vitruvius
Paul
Civil Engineering, 1 employee
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2018
The ease of use of ClearCalcs is what I really appreciate about this software.
increased profitability
PROSSpeed and no cumbersome model setup leads to increased design options and profitability. The maths is all set out, so it's easy to follow when I get an usual result - usually due to an input error on my part.
CONSI would like more calcs developed so I can get rid of my other software. Concrete columns, suspended slabs, beams and cantilevered block retaining walls would be wonderful to have. I know the team is working hard and the calcs are progressing well.
Gary
Civil Engineering, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Feedback from Gary Gutierrez
ClearCalcs definitely has the best customer service in the industry, by far! Not only do they feature live webinars on a variety of software features, but any questions or concerns are addressed within hours. Furthermore, ClearCalcs uses customer feedback to prioritize their future software developments, which means they actually listen to and respect their customers!
PROSThe software is that it is very robust and I can confidently design just about anything I need for my business.
CONSBeing that I was trained on another software that I used for years, it has taken me time to acclimate to the ClearCals software philosophy...so the learning curve was steeper than I thought it would be.
Reasons for switching to ClearCalcs
Because StruCalcs didn't offer retaining wall design. I wish I had learned of ClearCalcs years ago.
Ron
Civil Engineering, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2022
Solid Calculations
I'm getting more acquainted with software and therefore finding ease of use and power of the software increasing every time.
PROSEase of use, great output and options. Great tech support and response.
CONSSome features I'd like to add, but they are looking into suggested features always!
Reasons for switching to ClearCalcs
They were bought out and changed to Vitrivious which was inferior at that time of first changeover. Their tech support was terrible.
Vendor Response
Thanks Ron! Really glad to hear you're finding value and always appreciate hearing your feedback and suggestions!
Replied April 2022
John
Civil Engineering, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Best structural engineering software out there
Fantastic, easy to use and most importantly accurate
CONSNothing so far. I am very satisfied with their product
Reasons for switching to ClearCalcs
Risa was not user friendly
Richard
Architecture & Planning, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Excellent, easy to use structural design software.
I'm still coming up to speed with some of ClearCalcs features, but they provide tremendous support along with great learning tools, so learning this software is not a problem.
PROSThe software is great, but the customer service and technical support is absolutely excellent. I've never encountered such responsive support from a software company before.
CONSNo complaints. Support is very responsive and the software is easy to use.
Reason for choosing ClearCalcs
Great support, better software.
Vendor Response
Thanks Richard! You make it easy to provide support when you send such good questions! Look forward to getting you fully across the software and would love your thoughts on any areas you think we can be running additional training.
Replied November 2021
Barry
Architecture & Planning, 1 employee
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Best Structural Software for Architects
The web based nature and auto save feature are very convenient. Customer service is the better I have experienced with EVERY other program I have used. The feature set is exactly what I need as an architect to design my projects and get them approved by the building department.
PROSThe capabilities: truss design and cold formed metal framing were two modules I never thought I could find in a package at this cost. The output options allow me to control how much information I choose to print and it all formats properly. Load paths are more intuitive than what I previously used.
CONSI had to figure out the input configuration since I had used Strucalc for over a decade. Material and section/size selection is a little cumbersome, but having the adequacy shown immediately makes up for having to scroll through the many options.
Reasons for switching to ClearCalcs
Customer service, price, additional features, ability to format output, load path input, web based format, project management procedure.
Nazar
Civil Engineering, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Excellent tool
You can complete routine job in minutes, linked loads with model, linked member design with model
CONSUser friendly software with many capabilities to easy life of structural enginert
Alford
Construction, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed April 2023
Clearcalcs
Great customer care
PROSIt is relatively easy to use. There are layers to the program that allow you to transfer over for footings from ridge beams headers, pretty helpful.
CONSThe design engineering was real conservative
Vendor Response
Thanks for the feedback Alford - we're always evaluating our calculators against industry and academic examples to ensure their quality, as well as balancing feature improvements to allow for more customised and less conservative design which we can hopefully achieve for you here.
Replied May 2023
Reuben
Construction, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Great system
So far it has been amazing
PROSThe assistance provided by Clear cals is like no other
CONSWe have only been using Clear calcs for a short time
Reason for choosing ClearCalcs
Diagrammatical
Vendor Response
Thanks Reuben! Keep the requests and questions coming!
Replied June 2023
Michael
Architecture & Planning, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Using with AutoCAD Architectural for beam size
I just started so I'm still learning.
PROSGlulam sizing. Help button. The printout, export, was good.
CONSI wish there were a tutorial that would show: "This is how the size of an 8' Glulam is determined that has 15' - 2x6 ceiling joists @ 16" on center on the left side and 13' - 2x10 ceiling joists on the right side.
Reasons for switching to ClearCalcs
Your contact person [SENSITIVE CONTENT] was very informative and friendly
Lukas
Design, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2021
New User ClearCals Review
This software is affordable with great technical support. I like how all the files are organized and saved to the browser interface. I am able to most everything I need to do for my small engineering firm.
CONSOccasionally I run into an error mainly with the truss and portal frame wizards. But that is probably because I am trying to do something crazy that is not standard.
Anonymous
2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Ease of use and good presentation of detail calculation
ease to input the data. the presentation of calculation and output is good.
CONSthe envelope does not show the critical load case
Vendor Response
Thanks for the feedback and glad you liked the easy entry and output! Great note regarding envelopes in diagrams - the calculator will always check the worst case, but we're actively making updates to our diagrams (based on your feedback) so watch this space!
Replied May 2023
Christian
Architecture & Planning, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed January 2023
Project load setup
Eas of use and readability, explanations and quick cust service response
CONSIt would be nice to be able to adjust location snow loads and wind loads so that we don’t have to reenter the data for each member
Vendor Response
Thanks for the feedback Christian! Would love to understand your requirements here around load adjustment further so I'll be in touch.
Replied May 2023
Al
Civil Engineering, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
ClearCalcs - The new affordable option for structural calculations!
If ClearCalcs has a calculation for it, I use it exclusively. I have yet to find another software out there with UI, output, and calculations that are even close to ClearCalcs. I am extremely happy to have found ClearCalcs for my structural calculations.
PROSThe features, user interface, and cost easily make ClearCalcs the best and most value for money option out there for structural engineering calcs.
CONSSome of the inputs are a little slow and there could be a few more options for calculations including retaining walls, but they are constantly working through improving the available calculations and improving the UI.
Vendor Response
Thanks for your lovely words Al! Thanks also for the feedback on what else you'd like to see new and improved - makes our job easier!
Replied March 2021