Filevine vs Wrike
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
4.1 / 5
Value for Money
4.3 / 5
4.1 / 5
Customer Support
4.4 / 5
4.3 / 5
Functionality
4.5 / 5
4.3 / 5
Last Review Written
August 12, 2024
September 11, 2024
Pros/Cons
Pros
- Overall I am very happy with Filevine, it is very easy to use and everything is pretty self-explanatory it does not require much additional training once it is built to your liking.
- File Vine is a very top notch friendly group of professionals who go above and beyond and very happy to help their clients succeed. Very hands on with training, onboarding and 24/7 support.
- Simply things like being able to text from the software is a huge help and lastly the interface is amazing.
Cons
- We had a terrible experience with Filevine. The representatives are outright dishonest and lying to the customer just to make the sale.
- You have to pay a third-party vendor to get it to integrate. Perhaps worst of all, they get you to spend a lot of money on a "training" that they claim sets them apart from all other companies.
- The worst part is the total lack of customer service. It might as well not exist.
Pros
- Wrike was an awesome tool and allowed me to interact with other departments in such a smart way. The features offered made communication seamless and ensured that nothing fell through the cracks.
- It is a very good tool to do collaborative work, we like it because it focuses on improving communication and keeping everyone attentive and integrated into the projects.
- The software is good, and we like the desktop user interface. The business has improved project management overall, and it was generally easy to implement.
Cons
- There is no warning system that reminds you of your pending tasks, and you only see them if you go into the app.
- I've been very sad and puzzled at the disconnect from what project planning and project management is, and the lack of desire to connect or find a solution for prospective customers.
- The free option is very limited. No time tracking, no option for subtasks, and very limited storage included in.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2023
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
208 Recommendations
10 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
