5
4
3
2
1
Ease-of-use
4.6
Customer Support
5
Value for money
4.8
Functionality
4.4
"The immediate acknowledgment from their support staff was superb, and they were able to help me with specific search tuning with little explanation needed from my end."
"SearchUnify's engineering and implementation team was very responsive and resolved the initial implementation issues very quickly. I must say that I was impressed by their speed of response."
"I was brought in mid-game to the SearchUnify Implementation with our company Knowledgebase, and the SU team was amazing at getting me up to speed on the integration."
"Sometimes the solution can be a little buggy, but the SLA to fix makes it much less painful."
"The gauranteed price increase every year is difficult. Indexing has to be done in a very specific way and if it is not done that way, the index can be left unusable."
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