All FaceUp Whistleblowing System Reviews

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User Profile

ellen

Verified reviewer

Writing and Editing, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

The Best

PROS

FaceUp makes you look good even without makeup. I wish I didn't need online dating but I do.

CONS

When you use FaceUp you need to long out each time. If you don't want FaceUp running.

Tomas

Machinery, 501-1,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Whistleblowing system in a midsize multinational

Very positive

PROS

The system is very user- and administrator-friendly, allows easy case management. The system is available in all languages necessary. Allows for integration of reports filled through different channels (such as in person or on paper). Supporting documents provided - awareness material, QR code... Very favourable pricing.

CONS

Nothing, we are happy with all features and would not suggest any changes.

Reason for choosing FaceUp Whistleblowing System

Easier to use, better features, significantly more attractive pricing

Megan

Education Management, 51-200 employees

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

3

Reviewed September 2021

Face up in the primary school

Our children have not used it extensively. they are preferring to talk face to face, but in certain cases it has worked really well.

PROS

It is user friendly and sometimes the children feel better knowing that someone has heard them, even just writing it down often provides some calmness.

CONS

It must not be used for children to threaten each other.

Vincent

Building Materials, 1,001-5,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

The perfect platform to maintain a safe work environment

The platform is intuitive for both users and administrators and the FaceUp team’s overall attitude and willingness to customize the features according to our needs is definitely worth mentioning as well.

PROS

FaceUp helps us to ensure and maintain friendly corporate culture through allowing our employees to express any possible concerns. Employees can also stay anonymous during the reporting process, so no one ever has to be afraid to speak up.

CONS

The app and website both work perfectly, although it could be beneficial to have an offline version for when employees don’t have internet access.

Reason for choosing FaceUp Whistleblowing System

Same key features for much less money

David

Hospital & Health Care, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Easy & well-structured communication platform

The biggest benefit is the simplicity of having everything in one place, while well organized. FaceUp has a lot of features that make everything even easier for us, such as dashboards which show us the bigger picture about the current atmosphere within the company.

PROS

It’s really easy to send a report through FaceUp, and it’s easy to navigate the administration, especially since we can have the reports sorted by different topics. The process is completely smooth.

CONS

Despite our concerns, our employees have reacted well to FaceUp so far. We’re mostly receiving positive feedback.

Rohia

Real Estate, 501-1,000 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Satisfied well with the system

I am very happy with the system.

PROS

I like the most user-friendly environment, its simplicity, number of languages it provides and the friendly price. I also appreciate we are supporting a good case.

CONS

There is nothing I don´t like. The staff is friendly, I also appreciate the notification on news or useful information on whistleblowing.

Reason for choosing FaceUp Whistleblowing System

Because I liked the story behind. And because of the price. Also because it has the certification, compliance, experience and acknowledment. I also like the [sensitive content hidden] and their public contributions (e.g. at the conferences).

Šárka

Information Technology and Services, 51-200 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Easy and efficient whistleblowing tool

PROS

FaceUp is an excellent whistleblowing tool for companies. It is efficient, easy to use, and supports multiple languages. Additionally, the system's ability to maintain anonymity ensures that employees feel safe reporting any issues they encounter. The fast and easy implementation, combined with the great price, makes this system an excellent investment for any company looking to ensure compliance and integrity.

CONS

We are satisfied with everything, the system meets all the requirements we must comply with under the Whistleblowing directive.

Andrea

Education Management, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Satisfied

It has been very productive.

PROS

I like the anonymity. I really like the platform. The students feel safe to communicate with me on the platform.

CONS

I have no complaints. I feel that this has been beneficial for the school.

Reason for choosing FaceUp Whistleblowing System

To be frank, the Corporate Company I work for selected and implemented it.

Theresa

Consumer Goods, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Easy to use and trustworthy platform

The best benefit is that we don't have to worry about not hearing about employee problems. They all know about the possibility of using FaceUp. Reactions to the introduction of FaceUp were positive.

PROS

I was surprised how easy it was to implement FaceUp to our company. It is also very easy for employees to send reports. The administration is clear and user friendly.

CONS

For now I haven't found any cons using FaceUp.

Edna

Education Management, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Great APP

PROS

The software is easy to use and very user friendly. I receive notices promptly and students can be assisted in real time.

CONS

NA The app is sufficient for the needs we as a school have in the High school

Anna

Law Practice, 11-50 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Solves all legal requirements

We work with a variety of different companies with unique requirements, but luckily FaceUp meets them all thanks to its customizability. Many of its features are also unique in this market and other solutions lack them.

PROS

It is compliant with GDPR, protection of whistleblowers and the highest security standards. Moreover, thanks to its possibility to serve as both an internal and external channel, it is also compliant with the new proposed EU Whistleblower Directive. For these reasons we can recommend this platform as a legal solution for any company.

CONS

Sending a report can only be done with an internet connection.

Filip

Marketing and Advertising, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2021

FaceUp covers everything we need

FaceUp can help you make sure that everything is working perfectly. It helps you prevent reputation damage and employee dissatisfaction.

PROS

Ensures inflow of all crucial information right to our management without delays. It enables us to take action when it’s needed, just in time.

CONS

No existing offline solution for employees that are less experienced with such online platforms.

Martin

Sports, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Discrete and efficient app

FaceUp allows you to solve any ongoing problems much faster and more efficiently, while also ensuring your employees feel comfortable, thanks to the discrete nature of the platform.

PROS

Possibility of a discrete solution, maintaining anonymity, the existence of both website and mobile app

CONS

Nothing important. There was only on bug, but they have fixed it.

Matin

Information Technology and Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

An efficient system of whistleblowing with a professional team

PROS

Ease of access through QR code, a dedicated app, and its security are salient factors of using Face Up.

CONS

The quality of the Persian language is not promising, and sometimes it is confusing, even though the Face-Up team provides us with multiple options to enhance the quality.

Veronika

Retail, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2021

The most effective notification channel

All the information is stored within our database and cannot be accessed by any third party, which was essential for us. We enjoy that there are smart features such as predefined report categories available. The platform offers a whole lot, but thanks to its well-done structure it is easy to use nevertheless.

PROS

Easy to use platform, great functionality, and smart, customizable features. The customer support is flawless and overall the value for money is met. Helps us with resolving incoming reports most effectively, compared to platforms and other methods we have used before.

CONS

We have only been using FaceUp shortly.

Lubomir

Information Technology and Services, 51-200 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Helpful, customizable and confidentiality preserving app

We use FaceUp to maintain a healthy workplace culture and to ensure well being of both current and future employees. The features of the platform are customizable, which helps us adjust everything specifically according to the needs of our employees.

PROS

It gives everyone a chance to speak up about what bothers them with the possibility of staying anonymous, which helps uncover problems that otherwise could have serious consequences. FaceUp offers both a website platform and mobile app, which is also great. Most importantly, everything is fully GDPR compliant.

CONS

So far we are satisfied with everything.

Madeleine

Education Management, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2021

High School

PROS

Our students use this platform to communicate with us in reporting bulling and other issues that they are concerned about.

CONS

Our students have used this and we could follow up on the issues.

Dennis

Education Management, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2021

Eaglesvale Senior School

PROS

Easy to use and very likely to have an impact in terms of monitoring and controlling any incidents of bullying.

CONS

Nothing so far. We have only been using it for less than a month.

Jon-Clive

Education Management, 201-500 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed September 2021

A kid safe space

it has been a pleasant and very helpful experience.

PROS

That children can speak their minds without judgement.

CONS

I didn't find any issues with this software.

Reason for choosing FaceUp Whistleblowing System

Due to its anonymous function.

David

Legal Services, 11-50 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Very efficient platform

PROS

FaceUp is a great platform for identifying underlying problems, which otherwise would not be discovered or would cost more money and time. I appreciate it is secure and complies with GDPR and EU Whistleblowing Directive.

CONS

My experience using FaceUp has not resulted in my identification of aspects I dislike.

Abdoulaye

Environmental Services, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

logiciel tres pratique

permet d'écrire des documents

PROS

fiabilité des donnés et rapidité dans la recherche

CONS

le logiciel a toutes les capacités recherchées

Maria

Education Management, 51-200 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

My Face Up experience

I am happy with ace Up although students do not use this App frequently since they prefer face to face with teachers.

PROS

Confidentiality: Learners can log in without being known who they are. Notification: Since we are in a very busy environment, getting notifications do help a lot. I do not have to go and check in the App if there are any reports logged in.

CONS

It frustrates when you get a notification and you find no incident in the App.

Reason for choosing FaceUp Whistleblowing System

Because we were told to use it.

Elysium

Education Management, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2021

Review

The app has helped create a space that students can use to report bullying and abuse anonymously. Immediate feedback and help can be given to the student.

PROS

I like the fact that all students at all levels can use it anonymously. It is a safe space for individuals to air their views and report any form of bullying or abuse.

CONS

Nothing at the moment. I guess I will be able to give more information when we have used it for some time.

Martina

Education Management, 11-50 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Affordable and reliable whistleblowing solution

Our experience is excellent, from easy implementation through to working with reports. FaceUp is customizable and has a lot of features for value.

PROS

It is easy to use and an effective two way communication tool. The software is constantly developed according to the customer's needs.

CONS

There is nothing that is not useful so far.

Filip

Construction, 11-50 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Very easy to implement and use, great support.

The interface is pretty intuitive, administrators can communicate with whistleblowers very easily.

PROS

Set up can be completed in minutes. It is anonymous and secure.

CONS

I think the UX is very good but there are some things to be improved.

Showing 1 - 25 of 29 Reviews