About NPDESPro

NPDESPro is a customizable, cloud-based system designed for inspectors and water-quality professionals to keep records up-to-date and streamline their entire stormwater program. NPDESPro works with your MS4's existing internal processes for custom management of all six MS4 control measures. The result is easy on-boarding, reduced training time, and an efficient stormwater program. NPDESPro Version 3.0 is the most feature-rich and intuitive stormwater management application on the market. Schedule a demo to see a summary of the features and learn why MS4s are turning to NPDESPro to manage their stormwater compliance program!


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4 Reviews of NPDESPro

Overall rating

4.33 / 5 stars

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May 2017

Brian from City of Bellevue

Company Size: 201-500 employees

Industry: Government Administration

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2017

NPDESPro is a software that has helped to organized and report information! great software

The organization of the private drainage program and the ease of use to do the reporting requirements as well.

Pros

The ease of use and being able to using the mapping feature to organize inspection and the reporting.

Cons

The letter writing feature, I would like to batch out letters to multiple properties or property managers.

Response from NPDESPro

Replied May 2017

Thanks, Brian. Good news - we will be incorporating batch letter writing in our next release. Stay tuned!

April 2021

Zachary from City of Edmonds

Company Size: 51-200 employees

Industry: Utilities

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

April 2021

Very User Friendly

Great! Good customer service! The team is never more than a click away and is always quick to respond!

Pros

Customization is amazing. The program can be set up to fit our system rather than designing a system to work with the software flow. The ability to change almost anything in the program, including terms and titles of sections, is an amazing tool for aligning the program to our team so the software makes sense to our guys right away and is fill with the terms they were already using in their daily work. And the simplified letter template maker is an amazing way for each jurisdiction to customize resident communications without needing programing or sequel knlowedge.

Cons

Still new & still finding its stride a bit; but with a great customer service team, this really doesn't' seem to be a major impact in our workflow.

Reasons for Choosing NPDESPro

I had not even consider a program for NPDES management until I saw NPDESPro. The way it fits the Western Washington NPDES requirement is unparalleled and it became instantly obvious how beneficial the program could be to our compliance tasks and workload.

Response from NPDESPro

Replied April 2021

Thanks for the great review, Zack! We were really excited when Edmonds signed up with us! As you point out, we have made huge strides so far and intend to continue to do so. We're particularly proud of our customer service and our ability to support our clients - not just to support the software, but to provide support for their MS4 programs, to help create a manageable workload, and to help improve water quality! We're very glad that Edmonds is part of the family and we look forward to a long relationship. Thanks!

May 2018

Jonathan from City of Port Angeles

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

May 2018

A must have to organize. Easy to learn software, some bugs, but developer is quick to resolve.

Organize permit inspection requirements, love having field connectivity!

Pros

Centralized location to store inspection reports and accessible in the field via the cloud. Saves time tracking inspection schedules. Very helpful annual report.

Cons

When facilities are not in compliance its hard to show the owner where these deficiencies are located on the site via the inspection letter. Additional customization would be appreciative.

Response from NPDESPro

Replied May 2018

Hi Jonathan- Thanks for the review and for your great input. We are continuing to work on NPDESPro to make it even more helpful and user-friendly. Your input definitely helps us focus our efforts. I think you will be excited about some planned upcoming features that will help you show owners where the deficiencies are on the site. We have a vision of NPDESPro being a tool to help municipalities and site owners work together toward stormwater compliance. Thanks again, Jonathan - we're glad you are part of the NPDESPro user-group!

August 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

August 2018

Great reporting and NPDES monitoring software.

Pros

Automatically populate NPDES permit documents for submission to local regulatory agencies.

Cons

Be careful with copy, cut, and paste options as form fields in reports can be tricky.