





Device Support






Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8About Acumatica Cloud ERP
Acumatica provides best-in-class business and industry functionality for small and mid-market growth businesses to run their entire business under a single pane of glass. Technology Leadership built on an adaptable, future-proof, cloud platform with open APIs for easy integrations. All business processes share the same data, information is available anytime, anywhere, along with flexible deployment options, and full data transparency. Acumatica’s licensing model, data policies, and support mechanisms are designed to meet the needs of customers, not shareholders.
Device Support
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8Average User Ratings
Overall
Ease-of-use
4.5
Value for money
4.5
Customer support
4.0
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
February 2019
Adam from Self Employed Independent Consultant
Company Size: 51-200 employees
Industry: Information Technology and Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
February 2019
Deployment is simple and support is great!
Pros
I love that the team from Acumatica is readily available to assist with deployments, updates, and errors when they occur.
Cons
We've worked to change over our system to Acumatica and have yet to run into any major problems. The small issues that we've encountered have been quickly resolved with their team.
Response from Acumatica
Replied May 2019
Hello Adam - Thanks for sharing your feedback on Acumatica with a review on Gartner Digital Markets! We really appreciate you taking the time to complete the review as we value your business on. Thanks!-Kim
March 2020
Kelly from Knowledge Systems & Research, Inc
Company Size: 51-200 employees
Industry: Market Research
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Functionality
5.0
March 2020
Acumatica Review - (includes Project Accounting module)
Being able to analyze all project costs (including labor) has been a huge eye opener for management.
Pros
Project accounting module - labor & costs can be applied to each project and compared to initial budget to see what went right and what went wrong
Cons
Dashboarding functionality - I am not a programmer - I don't understand the generic queries required to program the dashboards and have to pay our consultants to create them etc. I don't have the problem with spending the time doing it but my mind does not work that way. Very inefficient when I need to play around to get what I want then explain to some one else how I want it.
Reasons for Choosing Acumatica Cloud ERP
Acumatica Cloud did everything we needed it to do. It was much more user friendly and more cost effective.
Reasons for Switching to Acumatica Cloud ERP
MAS 500 was becoming obsolete and limiting.
Response from Acumatica
Replied April 2020
Hello - A big thank you for sharing your feedback on Acumatica with a review on Capterra! The feedback is very valuable as we work to enhance the solution. Thanks!-Kim
September 2020
Omer from Stone-Mart
Company Size: 51-200 employees
Industry: Construction
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
2.0
Value for money
1.0
Customer support
2.0
Functionality
2.0
September 2020
Most expensive cheap ERP
Pay a little more get way better results..we spent a fortune on customizations for basic features of other programs.
Pros
After we spent almost same money as we paid for this program, we realize we could have purchased something better. Money we spent for customizations for things we assumed should be standard is crazy high and still not functioning..we have 50+ users and inventory is a mess, purchasing is a mess,..
Cons
What you purchase out of box is not a functioning basic program..dont fall into price on the box..at the end you will spend same money as other expensive programs and result will be better and you will be less irritated.
Reasons for Choosing Acumatica Cloud ERP
not paying per user was the only reason..
Response from Acumatica
Replied November 2020
Thank you so much for sharing your honest feedback on Acumatica with the review on Capterra. We really appreciate you taking the time to let us know about areas that we can improve on. Would it be alright to have someone from our product/customer success team get in touch with you to go over the concerns? We really strive to provide the best support that we can so your input would really help to that effect. Thanks for considering, Kim Plank - kim.plank@acumatica.com
December 2020
Christine from Mayer Fabrics
Company Size: 51-200 employees
Industry: Textiles
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Functionality
3.0
December 2020
Convenient Cloud access
This has been a great experience. Our previous software was limited to the reporting we could do and the user interface was not very friendly. The menus in Acumatica are intuitive and the search feature is robust and allows for quick access to move between screens.
Pros
That we are able to access it via cloud anywhere. This allows for use remotely without additional software downloads for our external users.
Cons
We have had to customize several aspects to achieve our daily processes. Our company is unique in how we receive and ship out inventory but do not manufacture items in our facility. Creative solutions were needed to take the standard out of the box reports and make them work for us.
Reasons for Switching to Acumatica Cloud ERP
For a cloud program with additional reporting and customization features.
December 2015
Ed from Elliman
Industry: Construction
Time Used: Less than 2 years
Ease-of-use
5.0
Customer support
4.5
Functionality
4.5
December 2015
Great Cloud ERP System with an open source
Pros
Access data anytime from any device anywhere around the world via an internet connection with a consistent real-time visibility. All users can access and input data into a centralized data store which puts consistent updated information at everyone’s fingertips instantly. the flexibility: Easily scale resources up or down as needed without making a major investment decision. Cloud ERP software will remain current with automatic updates as part of your Cloud ERP service contract making it easier to take advantage of new capabilities. More Responsive Service and Support: Cloud vendors provide more detailed information to Cloud ERP users at every service level and are more motivated to provide the best customer support. Faster Time-to-Solution Value: When using public cloud models, businesses don’t have to buy and deploy infrastructure which allows them to be up and running with their Cloud ERP system much more quickly. Minimized Financial Risks: Reduce upfront capital spending on technology infrastructure and the option of subscription software licensing thus further minimizing financial output and risk. Economies of Skill: Vendors deploy, manage and run Cloud ERP solutions so businesses don’t have to, therefore allowing them to focus more on employee success, optimal business growth and bottom line profit initiatives. Easy adoption and the user frendly, the seamless integration between the erp and microsoft office 365 and the workflows. easy to customize without needed to have deep technical knolwledge to do the customization, the cost effectiveness of the ERP allowing us to increase the profitability, in addition the fact that maintennance of the database is easier, and the inclusion of CRM with the ERP accessing a unique database. Integration with PowerBi, and Financial reporting. The software price is not based on the number of users. and the posibility to grow with the software. easy consolidation between companies with differents multi-currencies and multi-languages. Worldwide access.
Cons
there is just not much i can say about dislike, due to any issues that i have with the system, the system was able to complete all the process without customization.