Ease of use for all of our agents, even the not so tech friendly. Brokermint has not only given us a web based solution, they have allowed us to go completely paperless. This is huge for a fast growing real estate brokerage. We have a serious injury and wrongful death law firm and a fast growing real estate company. Partnering with Brokermint early on has allowed us to grow our real estate business without sluggish bottlenecks. If swift, accurate and compliant transactions are one of your goals, with the ability to track your agents progress while having timely reporting, then Brokermint is a must have.

My overall experience has been great. When I reach out for help, someone is always there to assist me with whatever I'm working on. They are very responsive which is hard to find.

I like the ability of being able to send a document to a client within the software without having to open up another program to send the document for signatures. I also like that on the dashboard you can see how much your have sold for a given year. It keep me motivated to hitting my goal.

It was a little confusing at first but every time I go into Brokermint I learn something new.

Overall, I give this system 2 stars. Again, I would never use this platform for a high volume coordination. It has the potential to be great however. I have worked out of various platforms, and this is as low as dot loop and paperless pipline.

I love how easy it is to set up a file. And how quickly it splits and assigns documents.

I don't like that it doesn't split over 300 pages. Doesn't show the transaction "id/email" to forward documents into the file on header when in the file (you have to go to docs, then select unsorted). I do not like how poorly made the it is to set up a checklist. Very insidious process. Be great if the following items were in the header : Year built, purchase price, transaction id/email, commission amount). I also don't like how you have go back and forth from checklist to unsorted docs, to add new document name and make it applicable/required in order to file the doc. very time consuming. As a TC, I could never use this platform for a high volume.

An easy to use and very efficient software for accounting and business with a perfect customer service always present to help in case of need

The disadvantage is the level of customization which is a bit very limited. And also the problem of saving the stock to use it afterwards which is also complex

Overall I would say that Brokermint is definitely worth the cost. There is a lot of value and it's relativity easy for even a new user to understand and use. There is some room for improvement and their customer service is very responsive.

I like the ease in setting up Brokermint. Adding fields and drop-down menus on transactions makes it very easy to customize the layout.

The reporting feature is not as user friendly or robust. You are limited on the number of columns to display and the layout of the reports make them difficult to look at. You can export them to CSV files which is helpful though.

If we could print the BrokerMint forms we would be WAY happier. Overall we are happy.

Customer Service is VERY easy to reach out to. Software is mostly easy to use.

No one in the office using a Mac can print any form that was filled out using BrokerMint.

The program is in essence a central hub that allows everyone to have access and be on the same page.

When calculating the agents commissions sometimes there are deductions or additions that need to be made after their bottom line net that can be very confusing initially.

Overall I have liked the product and it really helps us in keeping track of each or our transactions and our overall numbers as a company.

This program and very user friendly. There customer service is amazing. Anytime I needed help of had a question I could set up a one on one meeting for more detailed help or just click the help button for a quick and easy response.

I don't like that there is not a way to create a contact sheet for all parties involved per transaction.

I’ve had a great experience from the start of starting service. Tons of support!

Brokermint platform has lots of versatility for my company needs.

There is a bit of a learning curve with the service. Almost too many options at first.

My experience with Brokermint has been very good. Support has been responsive and helpful. There has been upgrades and enhances some of which I have not even taken advantage of yet. Online videos are also very good for many questions. On top of that Brokermint is very cost competitive with many competitors and much less expensive with a lot.

BrokerMint offers a very comprehensive software to manage your real estate operations. It is very simple to navigate and flexible in many areas to your specific systems. It does offer good tracking of sales associates' production, commissions and allows for multiple commission schedule options. Ability for agents and staff to access transactions from mobile devices is good. Pipeline report of closed and pending transactions is great and the ability to create your own reports is a plus.

While the available reports and the option to create your own reports is good the layout or printed option of these reports is less than desirable. Even if you modify column widths or eliminate some data getting the printed layout you want so you can share the data is only fair. Also I wish there was an app for mobile devices to allow ease of access to the site.

My experience with Brokermint software is generally positive.

User-friendly interface: Brokermint's platform is designed to be easy to navigate, making it simple for users to find the information they need quickly.Automated workflows: Brokermint automates many of the tedious tasks associated with managing real estate transactions, such as document management and commission tracking.Customizable reporting: Users can create custom reports based on their specific needs, allowing them to better track and analyze their business.Secure data storage: Brokermint uses secure servers to store all user data, providing an additional layer of security for sensitive information.Mobile accessibility: Brokermint can be accessed from any device with internet access, including smartphones and tablets, making it easy for users to stay on top of their transactions while on the go.Integration with other tools: Brokermint integrates with other real estate tools, such as MLS and CRM systems, to streamline workflow and automate tasks.Great customer support: The company provides great customer support service, they provide quick and efficient solution to any problem that their client encounter.

Limited customization options: While Brokermint does offer some level of customization, it may not have all the options that some users need to fully tailor the platform to their specific business needs.Limited integrations: While Brokermint integrates with some real estate tools, it may not integrate with every tool that users need to fully automate their workflow.High cost: Brokermint is not a free software, it is a paid service and some users may find the cost to be too high for their budget.Limited international compatibility: Brokermint is mainly designed for US real estate market, it may not be suitable for international users and may not support all international real estate standards.Dependence on the internet: Brokermint is a cloud-based software, it requires a stable and reliable internet connection to function properly, this could be a problem for users in areas with poor internet connection.Limited scalability: Brokermint may not be able to handle the needs of large enterprise, it is mainly designed for small to medium-sized businesses.

I think this is a good program and with just a couple of adjustments, it could be a great program.

I like the e signature component. I also like the approval process but I would like to be able to fine an agent for insufficient or missing paperwork on the fly. I also like the checklist system because it keeps agents from naming files crazy things.

Does not track emails to agents regarding their docs. I cannot assess fines or adjust commissions on the fly when approving docs. There is no search engine on the approval screen. Also, incomplete transactions should be red on the approval screen like they are on the transaction screen. I cannot see the date a document was uploaded. Timing out is a huge issue. There should be an additional step in the closing process whereby an agent alerts the staff that a closing has happened but we can get a final check before the integration with Quickbooks. The admin training is insufficient as far as the work flow is concerned. The setup training is great.

Brokermint has a nice and simple look to it. I use the commission plans alot and I like that. Customer Service is top notch.

I wish it were just a little more intuitive and had more graphics. Agents like graphics and need it to be super intuitive or they don't use it and from a broker standpoint it becomes a chore to always be forcing them to use it. It is one of the better ones out there. I want to integrate QBooks but have heard that the integration isn't great. I wish they integrated with Docusign..

The website itself is fairly easy to troubleshoot and also an easy sell with the agents. It is an integral part of our daily operations and in the beginning (first 2-3 years) felt very familial and we were helped instantly by the owner and the original crew. As time went on, we were assigned account specialists more times than I can count and now all we are is a number. Luckily, they have a great product - that we need.

It is unlike any other Transaction management program in this field. It is web based, so an agent can use it from anywhere at anytime. They keep adding little changes/improvements that are often helpful and make the site easier and easier to use.

Customer Service and turn-around time on tech tickets or answered questions is unfortunately extremely poor. Their growth rate has been massive (great) but their ability to keep up is lacking (not great). The live chat feature often outsources their CS & they have no idea how to answer or what we're talking about - very frustrating. Suggestions/requests get swept under the rug for months/years even though we know other clients are asking for the same updates/changes, etc.

We've had a great experience with Brokermint for the past year and a half as customers. The webinars and education that they are willing to extend to their clients is above and beyond. And has inspired us to spend more time in Q&A webinars for our office, and small tutorial videos for our clients!

I like the intuitive layout and the transparency the pipeline and transaction management calendar give to our agents. The easy color coded guide and timeline on specific properties helps our back of office staff stay on task and up to date with whats going on daily/weekly with our Agents.

Sometime especially when splitting documents, the website will freeze. Or crash. And leave the documents in the unsorted folder. As we have watched this program grow, our cons have grown smaller and smaller. You can watch the progress they are making behind the scenes! Communication is great, and they will always submit an idea to the tech team. That makes it feel like a more collaborative database. Syncing with our local MLS and mapping all the documents we would have to use in a transaction would be the most helpful moving forward though. Overall, great program!