BUSINESS by Miles is a cloud-based enterprise resource planning (ERP) solution suitable for various industries. It offers human resources capabilities, customer relationship management (CRM) tools, project management functions and more.
BUSINESS offers separate portals for customers and vendors along with financial reporting, which helps users to monitor cash flow. The solution's CRM module allows users to manage interactions and engagement with new and existing customers. It also includes processes and routines that help human resources departments to manage recruitment and onboarding activities for employees.
Additionally, BUSINESS features inventory management, project management, field service management, surveying tools and business analytics. The solution supports integration with Google, Microsoft, CallFire and Authorize.Net
Services are offered on a per user per month basis that includes support via phone, email and through an online helpdesk.