good

Accuracy of database, expansion of database.

The investigation function needs huge improvements. We can't filter or sort. we should have a dedicated portal for each username, or at least we can sort.And also, sometimes the investigation is done, but it takes several days to update the profile, which makes it even more confusing. We don't need to know the investigation is done, we need to know when the profile is updated.It would be great also if you can have a communication panel for each investigation, becoz sometimes the investigation is not comprehensive enough and we need to provide more evidence or information. Other than provide that information in previous investigation, we have to re-initiate a new one, that is very difficult for the overall tracking.

Ability to provide customer credit determination in same day turn around thanks to trade payment data and risk analysis.

Ease of use and robust data allowing us to feel safe about customer onboarding and ability to quickly decide if customer is terms worthy. This has replaced manual process of calling trade references when data was not available using prior CreditSafe tool. Enjoy mutual benefit of also being a trade partner to allow for greater data tools and logo displaying that we report to D&B to encourage prompt payment.

There are no cons to speak of. Data is easily useable and provides what we need. The more companies that are using this great tool, the greater benefit to us all.

The database is good, getting support is not.

The database is extensive. The reporting is organized.

Customer service was lacking. Simple requests can be misinterpreted and conflicting information is given.

It is extremely easy to use and very informative

no complaints at all i would recommend to anyone

I use it daily in my risk management and credit limit decision making.

The detailed reports provided and the ease in finding businesses.

D&B alerts received in my email about companies not in my profile.