--- title: "Fishbowl Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Fishbowl. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Fishbowl is a good fit for you!" source_url: "https://www.softwareadvice.com/erp/fishbowl-inventory-distribution-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Inventory Management Software](https://www.softwareadvice.com/inventory-management/) / [Fishbowl](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/) / Fishbowl Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/) Reviews [Alternatives](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/alternatives/) # Fishbowl User Reviews ## Reviews summary - Overall rating: 4.2/5 - Total reviews: 1,131 ### Secondary ratings - Ease of use: 4.1/5 - Customer support: 4.3/5 - Value for money: 4.1/5 - Functionality: 4.1/5 ### Rating distribution - 5 stars: 586 reviews (52%) - 4 stars: 364 reviews (32%) - 3 stars: 88 reviews (8%) - 2 stars: 35 reviews (3%) - 1 star: 58 reviews (5%) ### Most mentioned pros - I like that it conveniently integrates with our Quickbooks Pro alongside it's ability to allow us to continue tracking our inventory, BOM, and overall Manufacturing needs as we are scaling quite a bit. - I like how we can do everything out of fishbowl -> order management, inventory tracking, reporting, shipping labels, etc. - Fishbowls ability to have great inventory management, order management, and invoicing while being the best value for money is why we like Fishbowl. ### Most mentioned cons - The biggest issue we have had is that we did not initially conform all of our part numbers and descriptions which made it difficult to search for certain parts. - Additionally, it seems to kick users out too fast if the system isn't being used for a little while. If there is any way to adjust these timeout settings or streamline the login process, that would be very helpful. - What I liked least about Fishbowl is that the system can feel a bit outdated and not as intuitive as newer inventory platforms. ## Fishbowl customer reviews Showing reviews 1-25 of 1,131 (page 1). ### Fishbowl is a great source for company information - Overall rating: 4/5 - Reviewer: Sukesha W. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Fishbowl is a great tool when you are looking for a job change and want to know more about prospective hires. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Over the years in my career, Fishbowl has helped me check company reviews and the responses are almost instant and genuine. #### Cons The interface has improved over the years, i have not found any other cons with fishbowl. it has been a good experience. --- ### Fishbowl is a great inventory tool - Overall rating: 4/5 - Reviewer: Jayda C. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Fishbowl has had a lot of ups and down for our team. It has been a great tool to track inventory but not the greatest tool to develop quotes in a fast quoting environment. Some features are fairly easy to use but it is a lot to learn about and takes time becoming an expert in the system. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like that Fishbowl is a great inventory system and shows a lot of material data and revenue per item being sold. I do enjoy the ease of placing orders inside fishbowl and developing transfer orders to process our additional locations. I also enjoy the ease to fulfilled a order in fishbowl as well. #### Cons I do not like how unforgiving Fishbowl is when a mistake has been made after an order has been fulfilled, adjusting any errors seems pretty difficult to do in fishbowl on processed orders after they have been fulfilled. It is also very hard to develop reports inside of fishbowl as well unfortunately fishbowl spits out a lot of reports per item and not by per order or quote. I also am not a fan of the constant restarting the server when it comes to setting up new location groups. It requires all of our team to log out and restart the server in order for fishbowl to update and process the new location. #### Reasons for switching to Fishbowl Netsuite was very expensive and they did not have very good support and it was a very difficult tool to make any adjustments in --- ### Moderation needs work and it's changed for the worse. - Overall rating: 3/5 - Reviewer: Catherine P. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: Self-Employed - Product usage: Used monthly for free trial - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I used to use the free version religiously but it's gone downhill quickly. The moderation is getting wildly out of hand. There has been a boom in posts that don’t violate any guidelines being flagged and removed. Then when you reach out to Fishbowl support inquiring about details on how your post “violated guidelines”, Fishbowl responds saying that it was a mistake. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros Nothing honestly it costs so much to use the paid version now. Fishbowl is going downhill in my opinion. #### Cons The moderation is getting wildly ineffective. It makes it difficult to use and the costs have become too high. --- ### Fishbowl: Bringing Inventory Control into One System - Overall rating: 5/5 - Reviewer: Scott M. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We are still in the early stages of implementing Fishbowl, so providing a complete assessment of the system would not be entirely fair at this point. However, based on our experience so far, Fishbowl has been easy to learn, intuitive to navigate, and has already provided improved visibility into our inventory and assets. As we continue to expand its use, we expect to gain even greater efficiencies and benefits from the system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Fishbowl delivers a centralized inventory management solution that provides real-time visibility into tool locations and consumable inventory levels across all sites. It streamlines inter-site transfers, eliminates manual tracking and guesswork, and empowers our team to manage inventory efficiently with a few simple clicks. By improving inventory accuracy and asset utilization, Fishbowl helps reduce operational costs by preventing duplicate purchases, minimizing tool loss, and optimizing stock levels across the organization. #### Cons So far, the only downside I can see with Fishbowl is that it took our company far too long to begin implementing it. Had we adopted it sooner, we could have realized the benefits of improved inventory visibility, asset tracking, and cost savings much earlier. #### Reasons for choosing Fishbowl Fishbowl was selected over other inventory management systems because it provided the features we needed without the high costs, complexity, and lengthy implementation timelines associated with larger enterprise platforms. It offers real-time inventory tracking, barcode scanning, location management, reporting, and inventory transfers between sites in a user-friendly system that requires minimal training. Fishbowl was also identified as the most cost-effective and scalable solution to support our current operations while preparing for future growth. #### Reasons for switching to Fishbowl We switched to Fishbowl to gain better control and visibility over our inventory, tooling, and consumables across all sites. The system replaces manual spreadsheets with real-time tracking, barcode scanning, automated reporting, and easier inventory transfers between locations. Fishbowl also offers a cost-effective and scalable solution that helps reduce inventory errors, prevent unnecessary purchases, and support our continued growth. --- ### Smooth Transition and Powerful Inventory Management Solution - Overall rating: 5/5 - Reviewer: Mary D. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We are currently transitioning from QuickBooks to Fishbowl, and so far we are very excited about the additional features and capabilities the system offers. Fishbowl provides much greater flexibility and customization, allowing us to adapt the software to our company's specific operational needs. The inventory management tools are robust, and the platform offers a level of control and visibility that goes beyond what we previously had. The transition process has been smooth, and we are looking forward to taking full advantage of the system's versatility as we continue to grow. Based on our experience so far, Fishbowl appears to be a powerful solution for businesses looking to improve inventory management and streamline their operations. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its flexibility and the wide range of inventory management features it offers. The system can be adapted to fit our specific business processes rather than forcing us to change the way we work. #### Cons The initial learning curve was challenging due to the system's extensive features, but the Fishbowl team has been very helpful and has made the transition much easier. #### Reasons for switching to Fishbowl Because we needed more advanced inventory management capabilities and greater flexibility to support our business operations. Fishbowl offers features and customization options that better fit our current needs and provide a stronger foundation for future growth. --- ### Excellent inventory partner that aligns with Intuit Enterprise Suite - Overall rating: 5/5 - Reviewer: Diana D. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Fishbowl has been a great inventory management tool for us. The reporting we can get out of the system is very insightful. We are also very happy at how seamlessly it integrates into Intuit Enterprise Suite. The implementation team and customer support team have been very helpful as well. We also like that their team can build custom reports at a nominal fee. #### Cons It would be nice to see a customer sales order history from their profile without running a separate report. #### Reasons for choosing Fishbowl Connectivity with Intuit Enterprise Suite. #### Reasons for switching to Fishbowl We needed a solution that would partner with our new bookkeeping platform Intuit Enterprise Suite. We also needed better reporting. --- ### Fishbowl review - Overall rating: 5/5 - Reviewer: Oscar H. - Verified reviewer: Yes - Industry: Mining & Metals - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Fishbowl is reliable and efficient. It makes inventory and order management much easier and more organized. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Easy to use and great for tracking inventory, managing orders, and integrating with QuickBooks for day-to-day. #### Cons Some features have a learning curve, and reporting and customization options could be more flexible. --- ### happy customer - Overall rating: 5/5 - Reviewer: Dani J. - Verified reviewer: Yes - Industry: Wholesale - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. after talking to a couple of people it was a great experience. couldnt ask for better customer service! keep up the great work. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros the help i got, i called in got my password reset & then i emailed in and within a couple of hours i got what i needed and it worked. #### Cons theres nothing, everything works great. couldnt ask for a better system to work in. never any issues. --- ### Great inventory management for manufacturing - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Fishbowl handles complex inventory and manufacturing really well. The QuickBooks integration is seamless and saves tons of time on data entry. It offers great inventory accuracy, manages multiple locations, and supports manufacturing workflows like bills of materials and work orders. It's affordable for smaller teams but has the feature set for bigger customers too. #### Cons Honestly not much to complain about if you're in manufacturing. Some users mention support can be hit or miss, and it takes time to fully master the system. The mobile interface isn't the greatest and reporting has some limitations. Also, app integrations beyond QuickBooks can be tricky. --- ### Customer support call - Overall rating: 5/5 - Reviewer: James B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 10000+ employees - Product usage: Used monthly for less than 6 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Easy to use and access. Support is top-notch, with very knowledgeable and friendly technicians that will patiently ensure your system is running smoothly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer support is very helpful and timely. This was the first time I had scheduled a call with a support technician and it was a very pleasant experience. #### Cons Nothing, everything has been great. The security used to access the system is good, and it is an efficient inventory management tool. --- ### Fishbowl review - Overall rating: 5/5 - Reviewer: Tony H. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall Fishbowl is a good WM system for small to middle sides companies. As more capabilities are needed for 3PL, store connections, API etc. a more robust platform maybe needed. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros We are able to do a good amount of config that is capable of being done without the need of a Fishbowl technician. #### Cons The lack of reporting options and user friendliness of it. Being able to generate and format data from Fishbowl. Also the integration with QuickBooks is not that stable. #### Reasons for choosing Fishbowl We function as a light manufacturing and 3PL. This platform was a good solution for us at the time. --- ### Makes Business Easier - Overall rating: 4/5 - Reviewer: Meridith P. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Fishbowl makes order entry easy and streamlined. The reports make it easy to keep up with what we have order and on hand and what we need to produce. #### Cons Support can sometimes be difficult to get a hold and depending on the issue it can take a few days to get something resolved. #### Reasons for choosing Fishbowl Fishbowl has better pricing for small businesses. --- ### Best ERP I've Used So Far - Overall rating: 5/5 - Reviewer: Willem T. - Verified reviewer: Yes - Industry: Wholesale - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Been using it for about 3 years now. Really like the customer service team. They are knowledgeable and helpful. Much better than an AI chatbot or outsourced customer service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like how we can do everything out of fishbowl -> order management, inventory tracking, reporting, shipping labels, etc. #### Cons Never have been able to get the quickbooks online integration to work for us. Causes doubled up payments and a lot of reconciling on the accounting side. --- ### I LOVE FISHBOWL - Overall rating: 5/5 - Reviewer: Brent S. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am the Inventory Specialist in our Manufacturing Plant. Before Fishbowl I spent countless hours looking for and counting every part in our plant, and also products. Once we signed onto Fishbowl I entered every product into the system. I added SKU's and Bar Codes to all of our parts and products and then our shipping team can scan out all orders live as they ship. Our manufacturing manager can scan completed products straight into inventory so I could have confidence when lining up the shipment, that the products were available. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love Fishbowl for its ability to warn me of upcoming shortages in our manufacturing process. I love how it links our financial team to my orders and supplies to streamline the accounting process when invoicing and making payments. I love the ability to adjust Inventories as I walk around the plant, keeps me from wasted paper and time. I also love the fact that the customer support is live and an actual person. It has cut the cost of our operations by allowing me to be free to do other tasks. Mostly importantly, the security of knowing there is restricted access and there must be a log in for every action. #### Cons There is very little that I dislike for the fact of time saved and accountability of my suppliers. I used to spend so many hours walking around and inventorying every part 2 - 3 times a week. --- ### Thank you for your help! - Overall rating: 5/5 - Reviewer: Aimee L. - Verified reviewer: Yes - Industry: Machinery - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Everyone that I have spoken with at Fishbowl has always been very polite and helpful. I need to remember to call instead of sending an email because it takes longer to get a response when emailing. My issues have always been taken care of efficiently and effectively once I called. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I work on the customer service side of the business, and I have to say that Fishbowl is one of the most user-friendly apps I have ever used. It is super easy to enter orders using both the customer's product number and ours. I find it very easy to invoice the orders out as well. I am very pleased with most of what it can do. #### Cons I feel like there are some things that fall on shoulders of the CSR's that should be handled by the production team/warehouse (ie: picking and shipping) but that might not be a FB issue, that could be the way my company has decided to do things. Because of that, I can't take away a star since that might not be a system issue. --- ### Powerful Inventory Management with Strong Integration - Overall rating: 4/5 - Reviewer: Alissa P. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Fishbowl has been positive. It’s a powerful system for managing inventory and orders, though it takes some time to learn and get fully comfortable with. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the detailed inventory tracking and how it integrates with accounting systems. It helps keep operations organized and gives better visibility into stock and orders. #### Cons There is a learning curve, and some parts of the interface can feel outdated or less intuitive than newer systems. --- ### Strong Inventory Control with Room for Improvement in Usability - Overall rating: 5/5 - Reviewer: Jaisson M. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Fishbowl has been positive. It’s a robust inventory management system that has helped bring structure and visibility to our warehouse operations. We’ve been able to better track inventory, manage orders, and maintain more accurate stock levels, which has improved efficiency across the team. While there is a learning curve and some areas that could be more user-friendly, once the system is set up and processes are in place, it performs reliably. With continued improvements to usability and reporting, it has the potential to be an even stronger solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about Fishbowl is how well it bridges the gap between inventory management and day-to-day warehouse operations. It provides strong visibility into stock levels, order status, and movement of goods, which helps keep everything organized and reduces errors. The ability to track inventory in real time and integrate with accounting systems is especially valuable. I also appreciate how customizable it is for different workflows, allowing it to adapt to our specific operational needs. Overall, it has helped streamline processes, improve accuracy, and make it easier for the team to stay aligned and efficient. #### Cons What I liked least about Fishbowl is that the system can feel a bit outdated and not as intuitive as newer inventory platforms. There is a learning curve for new users, especially on the warehouse side, and certain workflows require more steps than expected. Reporting can also be somewhat limited or difficult to customize without additional effort. At times, syncing and performance can lag, particularly when handling large data sets or multiple users. Overall, while it is a powerful system, improving usability, speed, and reporting flexibility would make it significantly better. --- ### Simple to use - Overall rating: 5/5 - Reviewer: Melvin B. - Verified reviewer: Yes - Industry: Warehousing - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The software is very simple and to the point. A good program for data entry and inventory trends and the control of each one. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The overall ease of use. Does what it says it will do. Excellent for managing our warehouse and manufacturing operation. Good price for the content of the program. #### Cons Not real sure on the security aspects of the program.That is just my opinion. Although we have not had any issues to date. --- ### Fishbowl Review - Overall rating: 4/5 - Reviewer: Amber S. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I have not had a problem with Fishbowl and it helped me to compare financial managing skills with other companies. However, I believe it can be overwhelming with the negative talk and gossip at times. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros One aspect I appreciate about Fishbowl is that everyone has the power to speak freely and honestly. It is a great way to network and also compare salary, tools, managing skills, etc. #### Cons I do not like the amount of spam notifications that come with Fishbowl. I do not believe the security is up to standards with the amount of notifications I now receive since using. I also believe it to be higher in price compared to other systems. --- ### Office Manager - Overall rating: 4/5 - Reviewer: M M. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, the Fishbowl experience has been good. I would recommend the product to another company. We had an issue recently that made Fishbowl feel like a nightmare. The customer support was helpful and diligent on getting the program back up and running. It is still not completely the way it was before the issue, but it is usable. Fishbowl still cannot explain what or why it happened with a good explanation or reason. We use Fishbowl a little different than the normal customer would which makes it a little more complex. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Inventory management is good. Wish there were more options in customizing reports. Customer support is responsive and helpful. #### Cons I think it is a little pricey. When something breaks in the system, it is not the easiest to reset to prior settings/mapping, etc. --- ### Great customer service - Overall rating: 3/5 - Reviewer: Jami C. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall experience has been great! We’ve had it for a long time and finally using it to its fullest. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros The customer service is what I liked. [sensitive content hidden] really helped with my needs. He even emailed back to make sure I was good! #### Cons The inventory management. It is also not always an easy flow process integrated with quickbooks. I often have times that I have to go and find a way to look up why it’s not doing what I want it to do. --- ### Great customer service - Overall rating: 5/5 - Reviewer: Lince V. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Customer support and order management. It connects well to quickbooks and I can understand the steps. #### Cons I am still learning how to fix the invoice issue. The Fishbowl Academy can be brought up to date. I feel like it is missing information. --- ### Overall good for the company - Overall rating: 5/5 - Reviewer: Cynde B. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall the program is good. the AI reporting helps some. Still getting used to it, but it helps in some ways and hinders me in others. Customer service helps alot and they are always very helpful and kind. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very easy to navigate. I like that it is first in first out and the POs are easy to make for out needs #### Cons can't modify reports easily- would like to be able to build our own reports that reflect what we do here at our company for inventory purposes. --- ### Better Taxes and Reporting - Overall rating: 3/5 - Reviewer: Shannon A. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. reporting could be much better and tax importation could be much better reporting could be much better and tax importation could be much better #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros the sales orders the sales orders the sales orders the sales orders the sales orders the sales orders the sales orders #### Cons the reporting is "locked" and cannot be customized without back end coding the reporting is "locked" and cannot be customized without back end coding --- ### Fishbowl Support - Overall rating: 5/5 - Reviewer: Edgar S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall good, as IT Director, the product seems solid and its nice to have reliable support to leverage if i ever have any issues i cant resolve. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Anytime I have an issue i always feel confident i can call Fishbowl support and get the help to fix my issue on the call. They immediately remote in and we work through the fix, while also being educational so i can support it myself later if i come across the same issue. If the tech on the phone cant solve the issue, they get assistance from an engineer. But i always end up with a fix, and left with no concern if it will get fixed or not. #### Cons Backups filling up storage causing backups to fail until i manually login to the server and delete old backups. Maybe happens every other month, but i was told latest version has a fix to auto delete old backups so i no longer have to manually. Server seems to have minimal resources, so sometimes when i get in there to try and provide any support, it seems slow to navigate around in. ## More reviews [Next reviews](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/reviews/?page=2) --- Fishbowl Reviews, Pros and Cons - 2026 Software Advice