FOCUS Software

when a product is supplied definitely there should be after sales service team and the principal developer should review the performance whether the customer is fully satisfied

Pros

easy to handle.can be accessible from anywhere.Having lot of options to get reports if fully trained.

Cons

lack of technically equipped franchisees and careless direct sales people.Not attentive immediately when some problem happens.

WE ARE USING FOCUS IN ONE OF OUR LOCATIONS, WE TESTED 4 DIFF. POS SYSTEM IN THE LAST YEAR.

What i can tell is that Focus is safer and reliable than most of its competitor.

Pros

Reliable, you can operate even when you are offline (local network setup).
For the restaurant operation point of view this is a very good system with many tools to improve control.

Cons

As you have a local network, you will always depend of a local server, if you loose that you loose you data.

Cant find Purchasing option any where , when try to purchase online in UAE
I checked in so many stores like sharaf DG
But cant find the product anywhere

Pros

Easy to Use
Cost center option is very good
Taking Reports is very easy
Safety & Protection is good

Wonderful ERP package!

Pros

A good Customer database and relationship management software for Small and medium sized enterprise, sales and distribution office where there is a need for team to integrate their data in single platform. Easy to learn and implement. I think a 2 hour introduction of the program to the employees would be self sufficient for them to do various tasks on their own.

Cons

Not many cons of this wonderful ERP solution. Can get employees reliable to this system too much, that a small delay in updating data or system crashing down would have all the staff out of data to work on.

can get good market share . require more experiensed and polite customer support staff

Pros

user friendly and simple/ easyness to use. easyness to design & make alterations. there might be many more features which we are not aware or no one to detail

Cons

poor customer support and knowledge of technical staff to rectify issues. keeps drags the issue for monthsw

Technical Support is worst

Pros

Simple software
easy customization
administration easy
datbase linking is easy
backup is easy
client systems connection is easy

Cons

Very bad behavior from technical support team, no solution they can provide
All technical support members are rude charecters
nobody no how to treat a customer who pays us

This product is secure for data management its have a security of data you can set for diffrent users you can desin your invoice your self.

Pros

I like most the simplicity of design ease of use and its functions are very simple you can easily use it with a basic simple traning.