FOCUS Software


Focus is a cloud-based enterprise resource planning solution. It caters to multiple industries including retail, real estate, financial services, hospitality, healthcare, manufacturing, education, automotive and public sector. Primary features include financial management, sales management, supply chain management, production management, fixed asset management, human capital management and business intelligence.

Other features include report writer, document forms, invoice printing, audit trails and view management. The finance management feature manages general ledger, cash flow, accounts and financial planning. Supply chain management feature provides purchase and inventory management capability.

Other applications are offered within a suite including customer relationship management, human resources, inventory management, manufacturing (MRP/MES) and supply chain management.

It is compatible with Windows, Mac and Linux operating systems. Mobile support is also offered. Customer support is offered via email and over the phone. Other help options include training and online case submission.



9 Reviews of FOCUS

Overall rating

3.0 / 5 stars

Showing 1 - 9 of 9 reviews

December 2018

Ebenezer from Industrial Equipment & Services Co.

Company Size: 201-500 employees

Review Source


Ease-of-use

1 of 5

Value for money

2 of 5

Customer support

2 of 5

Functionality

2 of 5

December 2018

Worst in the market

Pros

Nothing much. Pretty easy for any beginner to learn. There aren't many other benefits of this ERP system.

Cons

-Looks like it was designed for Windows 98
-Even simple stuff such as a dropdown doesn't work properly
-Bad Customer service
-Frequent freezing of panels
-Filtering is a mess
-Technical support technicians can't understand a basic request

November 2018

Muhammad Rehan from Jawhar Al Aluminium Metal works

Company Size: 51-200 employees

Review Source


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

2 of 5

Functionality

3 of 5

November 2018

Focus is one of the best Accounting Software

Pros

Simplicity is the key feature of this software its reporting is so nice you can check complete report of your venders and customers

Cons

Customer support system is very disappointing if you face any small issue you have to wait long for it to be solved from customer servis and you have to pay extra money for any small changes you want to do in software . proper training is not providing from Software team,

May 2018

selva from WASSER CHEMICALS & SYSTEMS PVT LTD

Company Size: 51-200 employees

Review Source


Ease-of-use

3 of 5

Value for money

2 of 5

Customer support

1 of 5

Functionality

4 of 5

May 2018

customer support is horrible

when a product is supplied definitely there should be after sales service team and the principal developer should review the performance whether the customer is fully satisfied

Pros

easy to handle.can be accessible from anywhere.Having lot of options to get reports if fully trained.

Cons

lack of technically equipped franchisees and careless direct sales people.Not attentive immediately when some problem happens.

May 2018

Leandro from Rodizio Grill

Company Size: 201-500 employees

Review Source


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

4 of 5

May 2018

FOCUS IS A RELIABLE POS SYSTEM

WE ARE USING FOCUS IN ONE OF OUR LOCATIONS, WE TESTED 4 DIFF. POS SYSTEM IN THE LAST YEAR. What i can tell is that Focus is safer and reliable than most of its competitor.

Pros

Reliable, you can operate even when you are offline (local network setup).
For the restaurant operation point of view this is a very good system with many tools to improve control.

Cons

As you have a local network, you will always depend of a local server, if you loose that you loose you data.

April 2018

SHIJAD from Country Vacations International LLC

Company Size: 11-50 employees

Review Source


Ease-of-use

4 of 5

Customer support

2 of 5

Functionality

4 of 5

April 2018

Easy to Use

Cant find Purchasing option any where , when try to purchase online in UAE I checked in so many stores like sharaf DG But cant find the product anywhere

Pros

Easy to Use
Cost center option is very good
Taking Reports is very easy
Safety & Protection is good

April 2018

FALAK from HANSFORD SENSORS

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

4 of 5

April 2018

CUSTOMER RELATIONSHIP MANAGEMENT

Wonderful ERP package!

Pros

A good Customer database and relationship management software for Small and medium sized enterprise, sales and distribution office where there is a need for team to integrate their data in single platform. Easy to learn and implement. I think a 2 hour introduction of the program to the employees would be self sufficient for them to do various tasks on their own.

Cons

Not many cons of this wonderful ERP solution. Can get employees reliable to this system too much, that a small delay in updating data or system crashing down would have all the staff out of data to work on.

February 2018

Muhammad Rehan from Jawhar Al Aluminium Metal works

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

Focus ERP is great software for trading and construction industry.

Pros

I like most inventry control , financial reporting payroll record and job costing feature of Focus ERP.

Cons

Price is little bit highy and traning are not provided properly at the time of installation which ia little bit draw back of the focus

January 2018

Sabu from Interior Selections

Company Size: 51-200 employees

Review Source


Ease-of-use

4 of 5

Value for money

2 of 5

Customer support

1 of 5

Functionality

3 of 5

January 2018

VERY POOR IMPLEMENTATION AND CUSTOMER SUPPORT. No information gets passed

can get good market share . require more experiensed and polite customer support staff

Pros

user friendly and simple/ easyness to use. easyness to design & make alterations. there might be many more features which we are not aware or no one to detail

Cons

poor customer support and knowledge of technical staff to rectify issues. keeps drags the issue for monthsw

November 2017

Titto from CMS Co LLC

Company Size: 11-50 employees

Review Source


Ease-of-use

2 of 5

Value for money

3 of 5

Customer support

1 of 5

Functionality

3 of 5

November 2017

Bad Customer Support

Technical Support is worst

Pros

Simple software
easy customization
administration easy
datbase linking is easy
backup is easy
client systems connection is easy

Cons

Very bad behavior from technical support team, no solution they can provide
All technical support members are rude charecters
nobody no how to treat a customer who pays us