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FOCUS software

7 reviews(3.0/5)
7 reviews(3.0/5)

Focus is a cloud-based enterprise resource planning solution. It caters to multiple industries including retail, real estate, financial services, hospitality, healthcare, manufacturing, education, automotive and public sector. Primary features include financial management, sales management, supply chain management, production management, fixed asset management, human capital management and business intelligence.

Other features include report writer, document forms, invoice printing, audit trails and view management. The finance management feature manages general ledger, cash flow, accounts and financial planning. Supply chain management feature provides purchase and inventory management capability.

Other applications are offered within a suite including customer relationship management, human resources, inventory management, manufacturing (MRP/MES) and supply chain management.

It is compatible with Windows, Mac and Linux operating systems. Mobile support is also offered. Customer support is offered via email and over the phone. Other help options include training and online case submission.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 8

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7 Reviews of FOCUS

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  • selva from WASSER CHEMICALS & SYSTEMS PVT LTD

    Specialty: Chemicals

    Number of employees: 51-200 employees

    May 2018

    customer support is horrible

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    when a product is supplied definitely there should be after sales service team and the principal developer should review the performance whether the customer is fully satisfied

    Pros

    easy to handle.can be accessible from anywhere.Having lot of options to get reports if fully trained.

    Cons

    lack of technically equipped franchisees and careless direct sales people.Not attentive immediately when some problem happens.

    This review was submitted organically. No incentive was offered
    Review Source

  • Leandro from Rodizio Grill

    Specialty: Food / Beverage

    Number of employees: 201-500 employees

    May 2018

    FOCUS IS A RELIABLE POS SYSTEM

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    WE ARE USING FOCUS IN ONE OF OUR LOCATIONS, WE TESTED 4 DIFF. POS SYSTEM IN THE LAST YEAR. What i can tell is that Focus is safer and reliable than most of its competitor.

    Pros

    Reliable, you can operate even when you are offline (local network setup).
    For the restaurant operation point of view this is a very good system with many tools to improve control.

    Cons

    As you have a local network, you will always depend of a local server, if you loose that you loose you data.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • SHIJAD from Country Vacations International LLC

    Specialty: Hospitality / Travel

    Number of employees: 11-50 employees

    April 2018

    Easy to Use

    Ease-of-use
    Functionality
    Quality
    Support

    Cant find Purchasing option any where , when try to purchase online in UAE I checked in so many stores like sharaf DG But cant find the product anywhere

    Pros

    Easy to Use
    Cost center option is very good
    Taking Reports is very easy
    Safety & Protection is good

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • FALAK from HANSFORD SENSORS

    Specialty: Construction & Engineering

    Number of employees: 51-200 employees

    April 2018

    CUSTOMER RELATIONSHIP MANAGEMENT

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Wonderful ERP package!

    Pros

    A good Customer database and relationship management software for Small and medium sized enterprise, sales and distribution office where there is a need for team to integrate their data in single platform. Easy to learn and implement. I think a 2 hour introduction of the program to the employees would be self sufficient for them to do various tasks on their own.

    Cons

    Not many cons of this wonderful ERP solution. Can get employees reliable to this system too much, that a small delay in updating data or system crashing down would have all the staff out of data to work on.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Sabu from Interior Selections

    Specialty: Manufacturing

    Number of employees: 51-200 employees

    January 2018

    VERY POOR IMPLEMENTATION AND CUSTOMER SUPPORT. No information gets passed

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    can get good market share . require more experiensed and polite customer support staff

    Pros

    user friendly and simple/ easyness to use. easyness to design & make alterations. there might be many more features which we are not aware or no one to detail

    Cons

    poor customer support and knowledge of technical staff to rectify issues. keeps drags the issue for monthsw

    This review was submitted organically. No incentive was offered
    Review Source

  • Titto from CMS Co LLC

    Specialty: Hospitality / Travel

    Number of employees: 11-50 employees

    November 2017

    Bad Customer Support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Technical Support is worst

    Pros

    Simple software
    easy customization
    administration easy
    datbase linking is easy
    backup is easy
    client systems connection is easy

    Cons

    Very bad behavior from technical support team, no solution they can provide
    All technical support members are rude charecters
    nobody no how to treat a customer who pays us

    This review was submitted organically. No incentive was offered
    Review Source

  • Muhammad Rehan from Jawhar Al Aluminium Metal works

    Specialty: Construction & Engineering

    Number of employees: 51-200 employees

    October 2017

    Focus ERP is one of best ERP software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This product is secure for data management its have a security of data you can set for diffrent users you can desin your invoice your self.

    Pros

    I like most the simplicity of design ease of use and its functions are very simple you can easily use it with a basic simple traning.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
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