User Reviews Overview

Feature Ratings

Ease-of-use

3.5 / 5

Value for Money

2.5 / 5

Customer Support

2.5 / 5

Functionality

3.5 / 5

Ratings Breakdown

5 stars

(2)

2

4 stars

(3)

3

3 stars

(2)

2

2 stars

(3)

3

1 stars

(1)

1

  • Pros

  • "Easy to Use Cost center option is very good Taking Reports is very easy Safety & Protection is good"

  • "Simplicity is the key feature of this software its reporting is so nice you can check complete report of your venders and customers "

  • "easy to handle.can be accessible from anywhere.Having lot of options to get reports if fully trained."

  • Cons

  • "As you have a local network, you will always depend of a local server, if you loose that you loose you data."

  • "Very bad behavior from technical support team, no solution they can provide All technical support members are rude charecters nobody no how to treat a customer who pays us "

  • "poor customer support and knowledge of technical staff to rectify issues. keeps drags the issue for monthsw"

Browse FOCUS 9 Reviews

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Showing -49 - -39 of 11 results

February 2018

Muhammad Rehan from Jawhar Al Aluminium Metal works

Company Size: 51-200 employees

Industry: Accounting

Time Used: Less than 2 years

Review Source


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

February 2018

Focus ERP is great software for trading and construction industry.

Pros

I like most inventry control , financial reporting payroll record and job costing feature of Focus ERP.

Cons

Price is little bit highy and traning are not provided properly at the time of installation which ia little bit draw back of the focus

May 2018

Leandro from Rodizio Grill

Company Size: 201-500 employees

Industry: Food & Beverages

Time Used: More than 2 years

Review Source


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

May 2018

FOCUS IS A RELIABLE POS SYSTEM

WE ARE USING FOCUS IN ONE OF OUR LOCATIONS, WE TESTED 4 DIFF. POS SYSTEM IN THE LAST YEAR. What i can tell is that Focus is safer and reliable than most of its competitor.

Pros

Reliable, you can operate even when you are offline (local network setup). For the restaurant operation point of view this is a very good system with many tools to improve control.

Cons

As you have a local network, you will always depend of a local server, if you loose that you loose you data.

December 2019

Suzane from Coalesce Research Group

Company Size: 51-200 employees

Industry: Education Management

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

December 2019

User Review:Focus 9

Pros

Integration Automation Data Analysis Reporting Tracking and Visibility

Cons

User Interface Software Upgrades Maintenance Cost

November 2018

Muhammad Rehan from Jawhar Al Aluminium Metal works

Company Size: 51-200 employees

Industry: Construction

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Value for money

3.0

Customer support

2.0

Functionality

3.0

November 2018

Focus is one of the best Accounting Software

Pros

Simplicity is the key feature of this software its reporting is so nice you can check complete report of your venders and customers

Cons

Customer support system is very disappointing if you face any small issue you have to wait long for it to be solved from customer servis and you have to pay extra money for any small changes you want to do in software . proper training is not providing from Software team,

April 2018

SHIJAD from Country Vacations International LLC

Company Size: 11-50 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Customer support

2.0

Functionality

4.0

April 2018

Easy to Use

Cant find Purchasing option any where , when try to purchase online in UAE I checked in so many stores like sharaf DG But cant find the product anywhere

Pros

Easy to Use Cost center option is very good Taking Reports is very easy Safety & Protection is good

May 2018

selva from WASSER CHEMICALS & SYSTEMS PVT LTD

Company Size: 51-200 employees

Industry: Chemicals

Time Used: More than 2 years

Review Source


Ease-of-use

3.0

Value for money

2.0

Customer support

1.0

Functionality

4.0

May 2018

customer support is horrible

when a product is supplied definitely there should be after sales service team and the principal developer should review the performance whether the customer is fully satisfied

Pros

easy to handle.can be accessible from anywhere.Having lot of options to get reports if fully trained.

Cons

lack of technically equipped franchisees and careless direct sales people.Not attentive immediately when some problem happens.

January 2018

Sabu from Interior Selections

Company Size: 51-200 employees

Industry: Electrical/Electronic Manufacturing

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Value for money

2.0

Customer support

1.0

Functionality

3.0

January 2018

VERY POOR IMPLEMENTATION AND CUSTOMER SUPPORT. No information gets passed

can get good market share . require more experiensed and polite customer support staff

Pros

user friendly and simple/ easyness to use. easyness to design & make alterations. there might be many more features which we are not aware or no one to detail

Cons

poor customer support and knowledge of technical staff to rectify issues. keeps drags the issue for monthsw

November 2017

Titto from CMS Co LLC

Company Size: 11-50 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source


Ease-of-use

2.0

Value for money

3.0

Customer support

1.0

Functionality

3.0

November 2017

Bad Customer Support

Technical Support is worst

Pros

Simple software easy customization administration easy datbase linking is easy backup is easy client systems connection is easy

Cons

Very bad behavior from technical support team, no solution they can provide All technical support members are rude charecters nobody no how to treat a customer who pays us

September 2019

Tony from CDA

Company Size: 51-200 employees

Industry: Wholesale

Time Used: Less than 2 years

Review Source


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

September 2019

Absolutely don't use it

Couldn't run our business, lucky we have patient and understanding staff.

Pros

Nothing, it is unstable and could have ruined our business

Cons

Instability, lack of ability to deliver a product to spec. Support is overseas and despite ridiculous amounts of patience and understanding had to revert back to our 20 year old out date but stable software.

May 2019

Mohammed from France Gallery Co.

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 6 months

Review Source


Ease-of-use

2.0

Value for money

1.0

Customer support

1.0

Functionality

4.0

May 2019

Horrible Techincal Team for a Decent Software

Horrible. It was one of the worst decision taken by us.

Pros

The software has lot of options and can be altered to be used by any business.

Cons

the technical department from Hyderabad. They don't answer calls, and dont even know how to make profit report. the Sales guy makes false promises and then later tells you to purchase an upgraded version to get basic funcionalities.

April 2018

FALAK from HANSFORD SENSORS

Company Size: 51-200 employees

Industry: Construction

Time Used: Less than 2 years

Review Source


Ease-of-use

5.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

April 2018

CUSTOMER RELATIONSHIP MANAGEMENT

Wonderful ERP package!

Pros

A good Customer database and relationship management software for Small and medium sized enterprise, sales and distribution office where there is a need for team to integrate their data in single platform. Easy to learn and implement. I think a 2 hour introduction of the program to the employees would be self sufficient for them to do various tasks on their own.

Cons

Not many cons of this wonderful ERP solution. Can get employees reliable to this system too much, that a small delay in updating data or system crashing down would have all the staff out of data to work on.