--- title: "Focus X Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Focus X. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Focus X is a good fit for you!" source_url: "https://www.softwareadvice.com/erp/focus-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Accounting Software](https://www.softwareadvice.com/accounting/) / [Focus X](https://www.softwareadvice.com/product/3600-focus/) / Focus X Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/3600-focus/) Reviews [Alternatives](https://www.softwareadvice.com/product/3600-focus/alternatives/) # Focus X User Reviews ## Reviews summary - Overall rating: 3.8/5 - Total reviews: 119 ### Secondary ratings - Ease of use: 3.9/5 - Customer support: 3.3/5 - Value for money: 3.6/5 - Functionality: 3.9/5 ### Rating distribution - 5 stars: 42 reviews (35%) - 4 stars: 36 reviews (30%) - 3 stars: 24 reviews (20%) - 2 stars: 10 reviews (8%) - 1 star: 7 reviews (6%) ### Most mentioned pros - The way the process is streamlined through ERP/ATS systems for candidate tracking, screening, and communication ensures transparency and speed in hiring. - The use of data and metrics also helps in making informed hiring decisions. While there is slight scope to improve turnaround time and communication at certain stages, the overall process is efficient, professional, and aligned with modern recruitment practices. - Instead of working with separate tools for finance, inventory, HR, and CRM, it centralizes all business operations, which makes processes more efficient and reduces manual work ### Most mentioned cons - An ERP system is supposed to streamline operations and provide reliable support, but this system fails on both fronts. - However Focus needs improvement in their response time after raising the ticket its taking long time to resolve the issue. - Support team is very slow and does not complete tasks on time, causing many delays and frustration!! ## Focus X customer reviews Showing reviews 1-25 of 119 (page 1). ### Transparent Recruitment process with Focus X ERP Software - Overall rating: 5/5 - Reviewer: Nagole s. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Focus X’s recruitment process, supported by an ERP/ATS system, has been positive and well-structured. The platform enables efficient candidate tracking, streamlined communication, and better coordination between recruiters and hiring managers. I found the workflow organized, with clear stages that improve transparency and accountability throughout the hiring cycle. The use of data and metrics also helps in making informed hiring decisions. While there is slight scope to improve turnaround time and communication at certain stages, the overall process is efficient, professional, and aligned with modern recruitment practices. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about Focus X is its structured and efficient approach to recruitment operations. The way the process is streamlined through ERP/ATS systems for candidate tracking, screening, and communication ensures transparency and speed in hiring. I also appreciate the focus on data-driven recruitment metrics, which helps improve decision-making and overall hiring quality. The collaborative environment between recruiters, hiring managers, and stakeholders stands out, making the process more effective. Overall, Focus X demonstrates a strong commitment to optimizing recruitment workflows, enhancing candidate experience, and delivering quality talent aligned with business needs. #### Cons The recruitment process can be overly process-driven, sometimes slowing decisions. Additionally, communication gaps during certain stages may affect candidate experience, and faster feedback loops could improve overall hiring efficiency. --- ### Value for Money - Overall rating: 5/5 - Reviewer: Rajkumar s. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Focus X has been very positive,simplified daily operations, and saved time in managing stock and invoices. The platform is reliable, secure, and offers good value for money. I would recommend it to businesses looking for an efficient management solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Focus X is very user-friendly and easy to navigate. It helps manage inventory efficiently, makes invoicing simple, and provides clear reports that help with business decisions. The customization options are also useful for adapting the system to different business needs. #### Cons What I liked least about Focus X was that some important security features still need improvement, such as support for 2FA with Google Authenticator. Also, the print layout reports come with blue-colored titles, which do not look very professional or visually appealing. In addition, a user portal should be implemented so users can share new ideas, feedback, and suggestions more easily. #### Reasons for choosing Focus X user-friendly interface with built in pos #### Reasons for switching to Focus X Based on your observation that Xmart lacks robust accounting functionality --- ### Focus is one of the best Accounting Software - Overall rating: 3/5 - Reviewer: Muhammad Rehan K. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Simplicity is the key feature of this software its reporting is so nice you can check complete report of your venders and customers #### Cons Customer support system is very disappointing if you face any small issue you have to wait long for it to be solved from customer servis and you have to pay extra money for any small changes you want to do in software . proper training is not providing from Software team, --- ### **Efficient and User-Friendly ERP Experience** - Overall rating: 4/5 - Reviewer: SURESH A. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It provides a smooth and efficient overall experience, helping businesses operations and improve productivity. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros he system is easy to navigate after initial setup, with a clear interface that supports daily tasks efficiently. However, new users may need some time to learn features, but overall usability improves quickly with experience. #### Cons It is generally decent but not perfect, with basic protections like user access controls and backups in place. --- ### Efficient CRM for Managing Marketing and Customer Operations - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have a positive and great experience with Focus X software. It actually made our job a little easier in many tasks, like coordinating internally, tracking communications with clients, and managing leads. This system generated us many leads by working smoothly and also by providing accurate insights. For an organization like us, which handles multiple tasks and customers from different fields, Focus X stood as a reliable support to work effectively. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros The platform provides a good structure to manage leads, customer interactions, and internal processes. As a person responsible for managing content and digital marketing operations, the CRM provides a good platform to track leads from the campaigns, manage follow-ups, and organize customer information under one umbrella. The interface is simple to use and provides good visibility on sales activities and the performance of the team. Additionally, the automation tools are helpful in saving time. #### Cons As a person who's handling digital operations using Focus X, I found little cons, like the initial setup and customization can take some time. And needed training to fully understand the advanced features of this software. Having onboarding documentation and tutorials would make it easier for new users. #### Vendor response Thank you for your feedback! We’re happy to know our solution is adding value to your operations. Replied March 2026 --- ### A good Services by Saudi Team - Overall rating: 3/5 - Reviewer: Umair Z. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Over all its good experience [sensitive content hidden] are very professional and approachable. However Focus needs improvement in their response time after raising the ticket its taking long time to resolve the issue. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros The KSA Staff is approachable. Whenever required [sensitive content hidden] are available to support promptly. #### Cons The response time of ticket. Its taking long time to resolve if any issue appears in focus. Sometimes we can't afford delays due to nature of our business. #### Reasons for switching to Focus X To have better controls for E-invoicing as per KSA law --- ### All Business, No Glam — Focus X Delivers - Overall rating: 5/5 - Reviewer: Rohan S. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Focus X is a capable ERP that handles core finance operations well. Implementation takes effort, but it pays off with better efficiency over time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Strong financial reporting, smooth approval workflows, and good access controls. Saves time on reconciliation and month-end closing. #### Cons The interface feels outdated and takes time to learn. Support response times can be slow. But I am sure it can be easily improved further. --- ### Smooth and Integrated Hiring Experience with Focus X. - Overall rating: 5/5 - Reviewer: Itharaju B. - Verified reviewer: Yes - Industry: Human Resources - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I liked most about Focus X is how it brings the entire HR and recruitment process into one platform, which makes daily work much easier to manage. From screening resumes and tracking candidates to onboarding and handling payroll, everything is well connected. It reduces the need for multiple tools, improves accuracy, and helps save a lot of time during busy hiring cycles. #### Cons One thing I liked least about Focus X is that some parts of the system feel a bit slow, especially when updating candidate statuses or switching between modules. At times, the navigation isn’t very intuitive, which can take a bit of time to get used to. Also, quicker notifications or real-time updates would help improve overall efficiency. --- ### Focus X helped me to FOCUS - Overall rating: 5/5 - Reviewer: Rohan S. - Verified reviewer: Yes - Industry: Banking - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It is very easy to use with real time data analysis. Quick response when integrating the data. Overall all good experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I am a business loan manager and Focus X was very easy to use and easy to accesses, user friendly helped me in to get the data in my customized dashboard. #### Cons Can improve user interface little bit and add animation to enhance the experience overall. Can also integrate AI for data analysis. --- ### Ease to use interface - Overall rating: 5/5 - Reviewer: Abdur R. - Verified reviewer: Yes - Industry: Wholesale - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Advanced solutions for accounting and financial services Facilitate seamless team communication Simplify complex consolidations with speed and flexibility #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease to use User friendly tools All operations are done in a less than seconds The processing time for accounting documents has been reduced #### Cons Simply best We are getting more than what we are expected Stress free account management Access securely --- ### Need improvement in manufacturing and budgeting - Overall rating: 4/5 - Reviewer: Mohamed V. - Verified reviewer: Yes - Industry: Luxury Goods & Jewelry - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good and Detailed software. comparing to other software detailed reporting is good but summarized reporting is required. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros detailed software with complete audit trial. very good sales report and outstanding Receivables and payable reports. #### Cons budgeting and Financial profit and Loss Account. and in inventory Need lot of Improvement specially in Manufacturing by adding the cost and deprecation of machinery to that particular batch. #### Reasons for choosing Focus X pricing #### Reasons for switching to Focus X Detailing and reporting --- ### Good Software - Bad Customer Support - Overall rating: 3/5 - Reviewer: Madhura M. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall a good and easy-to-learn software. Needs lots of work on customer support. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Easy to use software. I could learn the basic software on my own without any training. It is good to track open orders and is good for inventory management as well. Its easy to access from home as well. While there are many reports options, one needs to be trained to understand which report can be taken out from where. #### Cons Customer Support is the worst. They take days to respond and are not able to resolve problems remotely. Sometimes they have to visit onsite and that takes days. Basic Financial Reports are not set up and needs to be formatted every single time we import. Closing books and carrying forward balances and inventory was a task and I required help of the support team for the same. --- ### Focus 8 itself is alright but execution and customer support failed - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Customer support is worst i.e. when we highlight our issues and problems they are not able to solve and also did not follow up. Software itself is not stable, too many bugs. Those basic report such as P&L, B/S and GST report are not well set up and difficult to use. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros User friendly, flexible, allow customization, a lot of features #### Cons Implementation took way too long and not professional. What promised could be deliver in the initial presentation was not able to deliver during implementation and did not fully customize to fit into the business. Too many bugs i.e. those report and function used to be alright then suddenly it does not work. There are a lot of issues & bugs that the support team cannot solve and they did not follow up at all. --- ### AMSAF INVESTMENT LLC - Overall rating: 3/5 - Reviewer: Anoop I. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am satisfied by the overall performance #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Easy to learn and user friendly. Good support from Customer service. #### Cons We are into Leasing and Property management the main disadvantage of Focus 9 is that the real management system is not in-built,while it was available in Focus 6 which was much easier to enter the contracts and post the revenues,while in Focus 9 the Tenancies contracts are to be entered through CRM and then gets integrated to Focus so each time we have to check manually whether all the parameters are linked properly. I had faced this issue when i joined this company and it took me almost 2 years to get the revenue posting module to be properly activated. On account of my previous experience while posting contracts and posting monthly revenue still I have to check each unit wise. #### Reasons for choosing Focus X No other product considered --- ### Feedback about Focus 6RT - Overall rating: 4/5 - Reviewer: Jignesh S. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I won't say it was great. But it is not bad. Designing should be such that implementation should be quick and flawless. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Easy to use Import and export from excel was possible. #### Cons Limited to the number of company to which the service is offered. It is required that the service is offered for any number of companies and across all verticals. The architecture seems to be faulty. We noticed it during GST implementation. While others completed their implementation within a month after GST was announced, focus required almost 6 months for smooth functionality. Sometimes the native reports also show up with some bugs. Needs to be fully tested before implementing at customer place. #### Reasons for choosing Focus X Because it appeared good in interface & design. #### Reasons for switching to Focus X We were looking for better scalability and multi location entries. --- ### Focus ERP 9 Good for huge volume of data but bad in terms of service and innovation - Overall rating: 4/5 - Reviewer: Ali A. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It is good in managing different companies with different braches data at one place, but sometimes giving errors and crashing which we cannot afford because our company's operations are 24/7 and we cannot wait for some time to fix the issue because it results in waiting for the FOCUS to respond and resume work. Customer service support is very bad. we have to wait for a few days after the call log to get assistance even on a very minor issue. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Can process huge volume of data Integrated with our company's need Options to get filtered data Can request for a specific kind of module to be implemented according to need #### Cons A lot of bugs and errors Sometimes get crashed while working on something important Very slow when processing huge volume of data Graphically looks very old and cheap --- ### ERP for Automotive Spare Parts Management - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am using Focus 9 to manage my automotive spare parts business, it helped me scale my operations in the last 2 years. I am quite satisfied and highly recommend the software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use and the way the software was built around my business us case. #### Cons Reporting could have been little more dynamic by including pivot tables --- ### Review - Overall rating: 4/5 - Reviewer: Piyush A. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Support still is a major problem. Tickets are still open after many days. The constant turnover @ Focus is causing big issues in items getting resolved. Our India team is most frustrated. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Strong functionality. It does the job for us. #### Cons 1. Still relatively buggy. 2. Feels archaic. 3. Doesn't have new age functiality like.connecting to social media and giving is updates about where clients are. 4. Reporting is weak. #### Reasons for choosing Focus X Seemed like a good idea then. #### Reasons for switching to Focus X Functionality. --- ### Excellent ERP Software - Overall rating: 3/5 - Reviewer: Ali K. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Focus9 is used for all business related activities. we need many possible improvisations on already reported issues to ensure things are more smooth #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Ease of use for basic operational work. detailed customization possibilities. well designed user interface. #### Cons As such this ERP software does pretty much all things. the only cons are regular glitches in the software that only gets resolved by frequent patch updates on server and end-user work stations. #### Reasons for choosing Focus X Cost efficient, local availability and existing application vendor #### Reasons for switching to Focus X Upgrade --- ### Great Experience - Overall rating: 4/5 - Reviewer: waqas k. - Verified reviewer: Yes - Industry: Machinery - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. it was a good experience as I used the software for the first time but I never let me feel like that, as it is user friendly with good functionality #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros It's user friendly , easy to administrate #### Cons nothing I feel like that may be the customer support need to improve with low cost --- ### IMPLEMENTATION PROBLEM/UNTRAINED STAFF - Overall rating: 1/5 - Reviewer: waseem h. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I think if the good team will run this software then it's easy and good than other software but unfortunately, you don't have trained staff to fix the issues and much more. BY GOD I feel very disappointed to work with the focus team. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Good software bad team combination of nothing #### Cons BAD TEAM/UNTRAINED STAFF/no customer support #### Vendor response We would like to investigate your feedback further. Please share your concern at dm@focussoftnet.com We'll work with you to resolve any issues as quickly as possible Replied May 2021 --- ### Feedback - Overall rating: 4/5 - Reviewer: Johnson F. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are using Focus since 2003 hence overall comfortable with it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros 1.Few features that was in RT not in Focus 9 2. Fixed Assets, Depreciation not posting correctly #### Cons The online option is very difficult to operate than Desktop. Lot of feather not there in online that has in Desktop #### Reasons for choosing Focus X Bcz we are using Focus since we open the company --- ### WORST CUSTOMER SERVICE - Overall rating: 4/5 - Reviewer: Naved H. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Its easy to use with good User Interface, the reports are a major time saving. The software works smooth. #### Cons The customer service is pathetic, You have to call the customer service many times for one issue and they don't respond early. The worst service. Apart from that the software is perfectly fine. --- ### FOCUS 9 ERP - Overall rating: 3/5 - Reviewer: VIQUAR J. - Industry: Electrical/ Electronic Manufacturing - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. OVERALL GOOD, BUT YOU HAVE TO REVIEW YOURSELF THE CHANGES MADE ARE REFLECTED IN EACH AND EVERY REPORT AND OTHER LINKED DOCUMENTS ELSE YOUR REVISION OR CHANGES TO VOUCHER / DOCUMENTS WILL PUT YOU IN PROBLEM AS WRONG DATA WILL BE THE RESULT OF MINOR MISTAKES IN FORMULA . #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros ALL MODULES AVAILABLE , SALES PURCHASE, DELIVERY NOTES, MRN, INVOICING, PAYMENT #### Cons NEED TO CUSTOMIZE AND STUDY THE END USER REQUIREMENTS MINUTELY NOT READY TO USE NEEDS TO FIT AS PER COMPANY REQUIREMENTS AND THIS LEADS TO ERRORS IN FORMULA EXECUTED BY IMPLEMENTATION TEAM. --- ### Fare Review - Overall rating: 4/5 - Reviewer: Shabbir miyajiwala M. - Verified reviewer: Yes - Industry: Machinery - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros User friendly & comfortable for learner also #### Cons Inconsistent in customer support in year end while closing & opening ## More reviews [Next reviews](https://www.softwareadvice.com/product/3600-focus/reviews/?page=2) --- Focus X Reviews, Pros and Cons - 2026 Software Advice