All Sage Intacct Reviews
1-25 of 430 Reviews
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Wendy
Farming, 11 - 50 employees
Used less than 6 months
OVERALL RATING:
4
Reviewed January 2022
Intacct is a good platform for all your accounting needs
Nicolas
Verified reviewer
Financial Services, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Robust and efficient financial management
Sage Intacct has been an invaluable tool that has simplified and streamlined several complex tasks, improving my efficiency and allowing me to deliver accurate results in a timely manner. I highly recommend Sage Intacct to other professionals in my field.
PROSWhat I like most about this platform is its ability to simplify and automate complex accounting and financial tasks. The multi-currency integration and automatic consolidation capabilities have been critical to my work, as I manage accounts for a wide diversity of clients. In addition, the customization and real-time reporting have significantly improved my productivity and efficiency. The dashboard feature allows me to have a clear view of the company's performance.
CONSAt times, the platform can be a bit slow and the user interface can be complicated for new users.
Lillian
Verified reviewer
Hospital & Health Care, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2023
Transforming Financial Management with Precision
My overall experience with Sage Intacct has been nothing short of exceptional. The program has significantly streamlined our financial management processes, reducing manual effort and minimizing errors.
PROSSage Intacct has become the backbone of our financial management operations. The program's robust accounting and reporting capabilities are outstanding. I appreciate the flexibility it offers in creating custom financial reports, providing a tailored view of our organization's financial health.
CONSWhile Sage Intacct excels in financial management, enhancing the mobile app's features for on-the-go access would be beneficial. Adding more comprehensive functionalities such as invoice approvals and expense tracking on the mobile platform would improve accessibility and flexibility.
Reasons for switching to Sage Intacct
The robust reporting and analytics tools have empowered our finance team with valuable insights, allowing us to make informed decisions. Sage Intacct's commitment to innovation and continuous improvement is evident, ensuring that the platform evolves to meet the growing demands of our organization. The scalability and user-friendly design make Sage Intacct a reliable and invaluable solution for any organization seeking precision and efficiency in financial management.
Micheal
Construction, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Sage Intacct is a Brilliant Finanacial Management Solution
Sage Intacct has incredible features that make financial management effective. I like the accuracy of Sage Intacct. Sage Intacct is manageable.
CONSI do not dislike Sage Intacct at all. Sage Intacct has been the best.
Anonymous
10,000+ employees
Used monthly for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
FUNCTIONALITY
4
Reviewed March 2024
Sage, a one stop tool for all accounting work
1. Support large files 2. Easily shared with PSLs 3. Cross team access with minimal effort 3. Quick integration to other APIs
CONS1. UX is sort of outdated 2. Needs updated frequently 3. Not mobile friendly site
Trey
Medical Devices, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Great Choice for Small to Medium Business
I was very pleased with the options available to integrate with other software. Being able to integrate with our CRM was very important to our day to day operations.
CONSI felt like the cost was too high per year, but it was inline with other similar products.
Reason for choosing Sage Intacct
I wanted to have the flexibility of choosing a CRM that worked best for my company. I didn't feel like NetSuite gave me that option.
Reasons for switching to Sage Intacct
Our previous system was not cloud based so we needed something more flexible.
Ki
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Great for Small Company.
Grea experience - importing data when we converted was easy. Recommendation for a Consultant for complex bridging was a good experience.
PROSAbility to upload data. Used a great deal for Journal Entries and Input from Sales Software.
CONSThe approval of Payables link doesn't take Approvers to the proper Company level.
Reason for choosing Sage Intacct
Sage's ability to import and export data.
Reasons for switching to Sage Intacct
Old software stopped being supported and the on-site program kept locking up and crashing.
Coburn Place Safe Haven
Non-Profit Organization Management, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
Still beginners but growing into Sage
It will accommodate our organization for many years to come. We are able to automate processes and we are learning how to use features in Sage at a deeper level.
CONSOur implementation was rough, but we have spoken to many who had lovely integrations and deployments! Speak up if you feel like your implementation team is just going through the motions.
Reason for choosing Sage Intacct
Future Proofing and ease of grants managment.
Kelly
Restaurants, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed January 2024
Sage Intacct
We aren't thrilled with Intacct, but it gets the job done. Too expensive.
PROSIt's fairly easy to navigate and train on
CONSThe price is too high. There are too many steps to do simple tasks. Reporting is not as easy as it could be.
Reason for choosing Sage Intacct
The GL was better. Accounts payable process was better.
Reasons for switching to Sage Intacct
Compeat was not able to meet our reporting needs (the survey wouldn't let me choose the brand we were using- it was Compeat)
Penny
Food Production, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed December 2023
Useful - but difficult to use
Very frustrating software to try to learn. Have used it previously while working for a construction company - everyone there hated it. But said it was the best for inventory control and customer allocations. So they felt they had to use it. Wasn't eager to roll it out here in my new company - and sure enough, it is a beast to try to implement and teach to others.
PROSShould be capable of providing all the documentation needed
CONSHorrible to try to integrate with any other software. Thousands of dollars of setup fees
Reasons for switching to Sage Intacct
Needed to be able to expand with growing company.
Kristen
Construction, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
My experience with Intacct
I like using Intacct way better than Quickbooks since there are better features.
PROSI like how payments get automatically applied to invoices.
CONSI don't like that payments get applied incorrectly.
Reasons for switching to Sage Intacct
For more efficiency and also more space for data in Intacct
Shayla
Verified reviewer
Internet, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
It's my favorite accounting and financial management software
When put to its intended use, Sage Intacct excels. We've been able to streamline the recording of transactions involving many departments or money, which has improved our reporting capabilities and saved us time. Sage Intacct is the accounting software we use to manage the intricacies of running our business.
PROSSage Intacct allows us to import the statement, conduct an in-depth analysis, keep tabs on past payments, and make adjustments to upcoming payments. The entire accounting process, from purchasing through the general ledger to accounts payable and receivable, is handled by Sage Intacct.
CONSUsing it is a bit of a struggle. It takes months to work efficiently, in my experience. Starting something you've never done before is always difficult. While robust, customizing the reports and dashboard features is a slog.
Reasons for switching to Sage Intacct
It's a top-tier program for managing money that streamlines and accelerates the accounting process. Sage intacct can be easily modified to meet our specific requirements. It provides a wealth of tools for organizing and streamlining processes.
Krishna
Verified reviewer
Hospital & Health Care, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed May 2022
The easiest accounting program I've ever used
With Sage Intacct's user-friendly interface, you won't have any trouble using it and getting the job done. For my accounting needs, I generally utilize Sage Intacct's reporting tools. These tools provide me a wide range of options for reporting and analysis, and the software's user-friendly design makes it easy for anybody to use.
PROSI like how well-organized the financial records are, as well as the automated payment schedules and reminders he sends to remind me of upcoming due dates. It features a better user interface than some of its rivals. Adoption was pushed by one of our staff members, and the system's users said they liked it.
CONSSage Intacct is a great system in general, and I have no complaints. My time would be better spent if there were shortcuts. People who aren't familiar with accounting systems may have a hard time with the interface.
Reasons for switching to Sage Intacct
You can easily navigate between screens in Sage Intacct since it may be tailored to your specific financial transactions. Sage intaact was utilized by me to keep track of a client's finances. In my opinion, Sage Intaact's finest feature is that it generates clear financial records that are important for audit purposes.
Sara
Verified reviewer
Hospital & Health Care, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
Intacct is powerful and flexible, with many useful features
There is now less clutter in our information thanks to this. During my last project, we migrated our paper files over here. Simple, straightforward dashboards have been developed using it. Now we can spend less time auditing and more time making better decisions. The ability to use wildcards in my bill search was fantastic, just as in Excel.
PROSIntacct is feature-rich and powerful, and it can handle a wide range of tasks. The contracts module also provides powerful management of billing cycles. Product characteristics and capabilities are the primary advantages of utilizing Sage Intacct.
CONSUnfortunately, it is often difficult to get answers from support when problems arise. Numerous bugs plagued the infrastructure.
Reasons for switching to Sage Intacct
A/R and A/P were handled in Intacct. It's easy to learn and use, and it works well with other programs. Automation. The company has benefited greatly from my use of the features that have increased automation.
Grace
Entertainment, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed October 2021
Did not like this Sage product
Extremely pricey with a lot of promises made from their sales people but not a lot more function than Wave, Quickbooks Online or Xero.
PROSWhat originally attracted us to this platform was the ability to do cloud accounting so everything was not centralized to one desktop application. We also liked how this platform could invoice AND process payments as that makes bank reconciliations a lot cleaner.
CONSThere was not a lot of instruction given around how to do certain tasks and we were not able to fully utilize this platform to the ability the salesperson pitched. This was mainly just used for financial report, AP and AR but we were told it had cash management and forecasting capabilities which we were never trained to use.
Reason for choosing Sage Intacct
Sales provided a few months free and minimal commitment.
Reasons for switching to Sage Intacct
We were scaling and needed more functionality.
Tina
Accounting, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Sage Intacct has many possibilities
Great customer service. Lots of ways to learn the system. Good learning videos.
PROSThe way you can show data in various ways. You can use different dimensions to slice and dice data.
CONSNeeding to set up all reports from the beginning. Nothing is out of the box fully set up.
Reasons for switching to Sage Intacct
Needed to make reporting and consolidating easier.
Richard
Non-Profit Organization Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2023
New User Set up
The beginning was rough as a lot of stop and start with migrating to Intacct. Primarily related with moving over historical data to Intacct took several attempts to complete.
PROSHas more functions and applications then most other accounting programs. Maybe more than I will end up using initially as a new user.
CONSI would love it to have some functions that integrate with payroll applications. A lot manual inputting by Payroll Journal entry as of now.
Reasons for switching to Sage Intacct
Last of capabilities in "project" and other reporting
John
Construction, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
It enhances our ability to follow all the details of the accounts of the project
Sage Intacct has helped us to enhance our ability to better control the financial affairs of projects, as all accounts (credit and debit) are constantly updated, and we also benefited from the organization of records, also the reports helped us to better understand the financial situation of the project, and this enhanced our ability to take the required corrective actions at the right time.
PROSIt's great that Sage Intacct has many powerful tools that allow us to perfectly control all our accounts, especially the journal, as we can track project expenses and revenues on one dashboard with great flexibility. Since it is based on the cloud, we have more control over saving financial data and archiving invoices, in addition to payment orders, and the wonderful thing is that everything that is saved is recorded in records, with filters that make it easier for us to search for them when we need them. It is also great to have the ability to follow up and control the credit and debit accounts available in Sage Intacct, as the alerts arrive in sufficient time to remind the payment due dates (credit and debit), and at the same time we can get a comprehensive view of the amounts available in the accounts, so that we can early evaluate our ability to pay On time, which helps us to take action that includes us fulfilling our obligations in a timely manner.
CONSSometimes the automation available in Sage Intacct does not work as required, especially making reconciliations between accounts, as ensuring the correctness of operations requires us to make additional efforts to check them and correct errors manually.
Brady
Financial Services, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2023
Perfect for Outsourced Accounting Solutions
As mentioned in the pros section, we have greatly enjoyed and utilized the dimensional reporting capabilities of Sage Intacct, leading us to gain valuable insights into our clients' business and their various entities and departments, showing where they lacked profitability, where they can grow, and which areas of the business to particularly direct resources and attention.
PROSOne of the things I value most about Sage Intacct is the dimensional reporting ability that Sage gives to us, which is different from the other solutions our clients have tested. Getting granular about each transaction, allowing statistical accounts to track FTEs, and being able to report BvA trends on our clients' individual locations, departments, and entities leads to better decision making and more efficient business management.
CONSIf there was one thing I would change about Sage Intacct, it would be the control over the general ledger. There were several instances where we were in the midst of training our staff, and while a minor error was made, it was not able to be undone except by reversing out the entire transaction (not simply deleted).
Nour
Construction, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Accurately compiling financial data and keeping tabs on expenditures
Sage Intacct helps us streamline financial reporting and accurately track spending. Sage Intacct's great level of transparency has saved us money.
PROSSage Intacct is great for both simple and complex accounting jobs. Accounts receivable, payment, inventory, and payroll management. I like how they are evolving and trying to make things easier for their users. Invoice automation and vendor payments thrill me. The tabs are clean and allow you to run various reports. I enjoy the data exporting options. Payments can be made directly from Sage Intacct using a variety of payment gateways. It automates my workflow by scheduling payments based on priorities and automatically computing sales taxes when tax is applied to my invoices. The best feature of this application is that it is cloud-based and used as software as a service. This tool may conduct reports between receivables and payables. It also has a cloud connection, which saves us from printing and saving unnecessary data.
CONSSage Intacct may not operate automatically to pay dues that you have planned at a given date, requiring you to re-work in traditional ways, which I find difficult at times. The numerous regions of payment summaries can be confusing, especially when you have to add extra deposit information afterward.
Joseph
Hospital & Health Care, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2018
Great and attentive customer service. Very accommodating with our customization and concerns.
I like the flexibility and ease of the software. It is overall simple to correct errors. I enjoy the import features for invoices and journal entries. Saves a lot of time and is user friendly, even for less experiences computer users.
CONSThe restrictions of some features and functions. I feel like the functionality is more designed by computer programmers than by actual day to day users. For example, if you are trying to create a custom report, vendor ID is stored one way when entering invoices, and another way when entering journal entries. Customer service suggested to me that I enter the vendor ID in 2 different fields (I believe Vendor_ID and APBillItem_VendorID) for all invoice imports so that I can use 1 f. This is redundant and frustrating. Also for example, you can set invoices to "warn" you if duplicate invoice numbers when manually entering, but if you are using the import feature, it will just crash. You have to de-select the "warn" option, upload the file, and then turn the "warn" function back on. This is not practical. There should be some type of override function for intentional duplicate invoice #s.
Vendor Response
Hello Joseph, Thank you for your review. We truly appreciate you taking the time to share your experience using Sage Intacct! I'm glad to hear that you find Sage Intacct easy to use and flexible. Please feel free to reach out to me if there is anything I can do to help! Sincerely, Andrew Sevillia Sr. Manager, Customer Marketing Sage Intacct
Replied November 2018
Caren
Financial Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
It is a unique tool for expressing the institution's financial position.
we were able to obtain an incredible organization of information and accounting records, as well as a true representation of the financial position of our institution, which enabled us to improve the quality of financial operations and bring the views closer together in order to make appropriate decisions.
PROSSage Intacct is easy to handle and performs the functions you need thanks to its easy-to-use design. I mostly use the reporting features of Sage Intacct, which offers a wide range of options for reporting and analysis, and the user-friendly interface greatly simplifies the accounting processes even for beginners. Sage Intacct can be customized to fit the nature of the financial transactions you require, which makes switching between screens very flexible. I like how the accounting records are organized, as well as scheduling payments automatically, as well as the notifications that he sends reminding the dues that have been scheduled.
CONSIn general, I have no issues about the Sage Intacct system. I wish there were shortcuts or quick links available.
Stephanie
Hospital & Health Care, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed October 2023
Best accounting software I've used
Overall it is a great software and I enjoy using it.
PROSIt's easy to learn. Once you have the basics down, you are set!
CONSTheir customer service is kind of slack. If you have a problem, it is very hard to get someone to help. I've resorted to searching my problem on You tube.
Reasons for switching to Sage Intacct
Needed something more advanced
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
I am a true fan of Intacct and love how much customization it allows.
We have been able to set up recurring transaction to automate similar monthly/quarterly transactions, allowing us to fully operate with less human capital, and less human errors. We've been able to increase our reporting internally with many many many custom reports to suite the needs of various stakeholders. We can see investor summaries across the entire enterprise with the multi-entity structure. We utilize upload templates often to allow us ease of entry - for example, we do monthly uploads of income allocations across every entity in one root level entry done by exporting a custom report, using excel to seamlessly do an index match and hlookup to complete the upload template, then upload! It's simple, fast, and accurate.
PROSI love the Custom Reporting capabilities through dimension use... looking at the GL as a database structure makes the software very versatile and easy to use. The output potential is outstanding!
CONSCost. It's a great product, but I really wish there was a light version for our company, and for other smaller companies starting up. There is a strong market for a light version. That way the company could grow into the full version.
Dustin
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed August 2020
ROI is DOA
I've been working with Intacct since 2012. At the time my firm was a close partner and I worked closely with our internal experts which gave me a great leg-up. In the last 8 years I've seen their customer service continue to spiral to non-existant, unless you want to pay double your base cost for it. Their add-ons and the basic things you need to develop a fully functioning system take your cost from 5-$50k in the blink of an eye.
PROSAnyone with multiple locations will benefit from this platform. With some experience, the reports are extremely customizable to your exact needs as well.
CONSInsanely expensive software, with extra fees and double dipping on the fees for every simple feature needed. The customer support can read a script and reset your password, after that they are woefully inempt if they ever get back to you. Multi-currency and consolidation are 2 seperate fees which are 3x the basecost of the software. There is no value prop here.
Reason for choosing Sage Intacct
I was hired by the company partially for my expertise with Intacct.