All Sage Intacct Reviews
1-25 of 352 Reviews
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Wendy
11 - 50 employees
Used less than 6 months
OVERALL RATING:
4
Reviewed January 2022
Intacct is a good platform for all your accounting needs
Helene
Verified reviewer
Public Relations and Communications, 501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2022
Sage Intacct has allowed us to automate the entire scholarship process
The grant application process is much faster and more efficient thanks to Sage Intacct. There are many activities that we can now perform automatically that we previously had to do on paper, saving us not only time but also resources.
PROSI love it because I can access the system not only from the computer, but also because it has a very complete mobile version. The pre-qualified applicants function saves us a lot of time, because the system automatically eliminates applications that do not meet the scholarship requirements. It has the option to export PDF and Excel files to share with administrators and collaborators. All schools, companies and entities that grant scholarships, I recommend this software, because it helps a lot to improve the whole system, taking it to the automatic and online form, incorporating all the information from a single system, improving the search of data from the participants and the whole system itself.
CONSIts learning curve is a bit high, however, everything learned so far has been very useful. The software is not very intuitive, which further complicates the ability to fully automate grants quickly. Sometimes the system is cumbersome and you have to wait a period of time for it to restart.
Carly
Education Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Great for multiple entities
This was a huge time saver.
PROSThis was great for managing the books of 18 separate entities. The ability to easily switch between companies and also create inter-company transactions (owed to/from, for example) was a HUGE time saver.
CONSThe way our company used/paid and allocated credit card charges we were not able to use the credit card part of the software.
Reason for choosing Sage Intacct
Sage Intacct checked off all the boxes of needs and wants that we created
Reasons for switching to Sage Intacct
QuickBooks was not able to efficiently handle our growing companies any longer
Ousmanou
Financial Services, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2023
My experience with Sage Intacct: Simplified business accounting
Overall, our experience with Sage Intacct has been positive and we have seen significant improvements in the management of our finances and business operations. Reporting features have been particularly useful for improving financial transparency and making more informed decisions.
PROSI was very satisfied with all the features offered by Sage Intacct, in particular the ease with which I was able to integrate my existing business processes. The customizable financial reports and the automatic bank reconciliation feature were also very useful for me. In terms of use, the product was easy to understand and use from the start, thanks to an intuitive user interface and practical customization options. Overall, I highly recommend Sage Intacct to any company looking for complete and easy-to-use accounting software.
CONSAlthough I generally appreciate Sage Intacct, there are some features that could be improved. First of all, I found that the user interface was not as intuitive as I would have liked, which took some time to learn how to navigate the system. In addition, some features such as project management could be more complete.As for integration with my existing business processes, it was a little difficult at first. However, with the help of Sage Intacct technical support, we were able to solve the integration problems.In the end, despite these negative points, I am satisfied with the use of Sage Intacct to manage my finances and business operations.
Emilee
Accounting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
FUNCTIONALITY
4
Reviewed May 2021
Sage Intacct
I think that Sage Intacct is a decent accounting software to use for daily accounting activity. However, there is more affordable accounting software available.
PROSWhile working in the cannabis industry, this was one of the only accounting software companies who were willing to work with us to set up an accurate and efficient accounting system.
CONSWe had issues correcting errors after the initial setup. For example, a coworker misspelled the class code "cannabis" and the implementation team told us it would take several thousand dollars to fix.
Reason for choosing Sage Intacct
We didn't have any other accounting software companies who were willing to work with us due to our involvement in the cannabis industry.
Reasons for switching to Sage Intacct
We needed an accounting software with a more robust inventory tracking system.
Sami
Media Production, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2023
Sage Intacct for Non-Profit
Overall we love the software. It's helped us advance our accounting operations in many different areas and move away from a majority of our paper processing. The product help and customer service has been good. However, we had a difficult renewal negotiation, and after we did sign the renewal, we did not hear from our account rep for almost a year until I reached out multiple times to be reassigned. The difficult renewal and lack of account rep support has soured me on the relationship some, but I like the product itself.
PROSI like having multiple dimensions to tag transactions with. This has helped us budget and forecast at a very detailed level, which has helped us understand what our variances are and get rid of extraneous expenses. We also love that it is a cloud system, which helps us be mobile and flexible with when we use it.
CONSWe were not impressed with the prepaid module as it did not work well with our processes. We decided to discontinue using it and go back to tracking in Excel.The reporting is definitely a step up from Excel, but it can be inflexible sometimes and not the best for complex reporting.
Reason for choosing Sage Intacct
We liked Intacct's look the best. The reporting looked like it would suite us best.
Reasons for switching to Sage Intacct
The software we had been using was very outdated and we needed a modern solution for our business.
Grace
Entertainment, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed October 2021
Did not like this Sage product
Extremely pricey with a lot of promises made from their sales people but not a lot more function than Wave, Quickbooks Online or Xero.
PROSWhat originally attracted us to this platform was the ability to do cloud accounting so everything was not centralized to one desktop application. We also liked how this platform could invoice AND process payments as that makes bank reconciliations a lot cleaner.
CONSThere was not a lot of instruction given around how to do certain tasks and we were not able to fully utilize this platform to the ability the salesperson pitched. This was mainly just used for financial report, AP and AR but we were told it had cash management and forecasting capabilities which we were never trained to use.
Reason for choosing Sage Intacct
Sales provided a few months free and minimal commitment.
Reasons for switching to Sage Intacct
We were scaling and needed more functionality.
Laura
Market Research, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed March 2020
Not flexible
Has a big learning curve, and some of the reporting we think is pretty standard in accounting software is not available.
PROSAllowed us to implement approval rules for vendor expenses and has provided more transparency to our CEO about expenses.
CONSSeems to be very inflexible when it comes to reporting, even things that we think are pretty standard from an accounting perspective, such as cash flow projections.
Reasons for switching to Sage Intacct
Wanted a more robust software and wanted to implement a vendor PO system.
Eric
Verified reviewer
Insurance, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2018
Sage Intacct Personal obervation
On our case, we focus on developing core business side then integrate with Intacct via web-service, and this have been successfully, because all side of reporting, financials, UPR, etc, is managed by Sage Intacct.
PROS1. Sage Intacct allows access anytime and anywhere (home, office, coffee shop) 2. Sage Intacct has login are very secured with different levels. 3. Sage Intacct provide financial information on detailed level by using dimensions which allows decision makers to relay on realistic information. 4. Sage Intacct is easy to use, it doesn't requires advances financial training.
CONS1. Extracting volume data in most of time is an issue, especially Journals.
Vendor Response
Hello Eric, Thank you for your review. We truly appreciate you taking the time to share your experience using Sage Intacct! I'm glad to hear that you are having a positive experience using Sage Intacct. Please feel free to reach out to me if there is anything I can do to help! Sincerely, Andrew Sevillia Sr. Manager, Customer Marketing Sage Intacct
Replied November 2018
Steven
Verified reviewer
Construction, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Sage Intacct its a Powerful Budgeting and Invoicing Solution.
Powerful financial management and cost estimation creation product, and the ability to analyze financial data through Sage Intacct is productive.
PROSAccuracy on its calculations is incredible and the Accounting capability is perfect and also tracing various projects transactions is easy.Through Sage Intacct tools Automation of services and the Account receivable capability and easy financial reports creation, this system is amazing.
CONSNo anything that myself i can recall experiencing from Sage Intacct to reports, the starting was easy and reliable technical team.
edward
Banking, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
Full Accounting System
Sage Intacct provides the necessary features and application to be the Accounting system for our company. We enjoy the ability for a new user to quickly pick up the layout and how the system works without too much complexity.
CONSSome of the onboarding/setup guidance we received initially from our rep was rushed, which required us to rewind and tweak our setup. However, this varies by the individual rep and if they are up to date and knowledgeable.
Chaim
Accounting, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Sage Experience
The ease of use and integration with multiple outside products are amazing.
CONSSome of the products are still using the old interface which is more difficult to use.
Misty
Religious Institutions, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed May 2022
Poor Support from Armanino
Haven't interacted much with Sage Intacct, just Armanino and the experience with them has not been too supportive. Especially now it is more like our company is a bother. This software and implementation is their speciality - they should be availabe, respond, resolve and assist much better than they have done at this point. It's almost as though we are begging for assistance to successfully finalize this implementation.
PROSHaven't used it long enough to determine the best features of this software.
CONSThe training and support received from Armanino implementation team.
Reason for choosing Sage Intacct
The lead of the project chose this product for whatever reason. Unfortunately, he is unavailable to comment on why he chose this product.
Reasons for switching to Sage Intacct
To ensure compatiblity with other softwares that are being integrated in our accounting software
Kat
Non-Profit Organization Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Overall great software for accounting professionals
One major problem with some accounting softwares is that the reports needed to perform analysis, checks, etc. are unavailable. Intacct's wide report customization is a great solution to this that has resulted in an overall positive experience with the software.
PROSFor those businesses and organizations looking to step up their accounting software from Quickbooks (or something similar), Sage Intacct is a great solution. While not as intuitive and user friendly as the systems designed for non-accounting professionals, Sage Intacct offers a myriad of features and functionality that is an accounting professional’s dream. One of the best features of Intacct is its reporting system. Users can run any report they could ever dream of that includes GL, AP, AR, Time & Expenses, Order Entry, Purchasing, etc. Reports are not only customizable, but savable too. Another great feature of Intacct is that the company is constantly releasing updates, which means the system is always evolving and getting better. Overall, Sage Inacct offers massive capability and is great for organizations who have outgrown smaller systems or who need greater customization.
CONSFor those accustomed to the hand holding of a software like Quickbooks, Sage Intacct can make you feel a bit alone in the woods. It, for the most part, assumes that whoever is using it is an accounting professional, capable of understanding the inner workings of AP, AR, etc. For this reason, I would not recommend the system to those who are unfamiliar with accounting procedures and systems.
Vendor Response
Thank you for your review, Kat! I'm glad to hear that you're benefiting from the robust reporting within Sage Intacct. If you have any questions or if we can help with anything, please don't hesitate to reach out to Sameera at reviews@intacct.com
Replied May 2019
Joseph
Hospital & Health Care, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2018
Great and attentive customer service. Very accommodating with our customization and concerns.
I like the flexibility and ease of the software. It is overall simple to correct errors. I enjoy the import features for invoices and journal entries. Saves a lot of time and is user friendly, even for less experiences computer users.
CONSThe restrictions of some features and functions. I feel like the functionality is more designed by computer programmers than by actual day to day users. For example, if you are trying to create a custom report, vendor ID is stored one way when entering invoices, and another way when entering journal entries. Customer service suggested to me that I enter the vendor ID in 2 different fields (I believe Vendor_ID and APBillItem_VendorID) for all invoice imports so that I can use 1 f. This is redundant and frustrating. Also for example, you can set invoices to "warn" you if duplicate invoice numbers when manually entering, but if you are using the import feature, it will just crash. You have to de-select the "warn" option, upload the file, and then turn the "warn" function back on. This is not practical. There should be some type of override function for intentional duplicate invoice #s.
Vendor Response
Hello Joseph, Thank you for your review. We truly appreciate you taking the time to share your experience using Sage Intacct! I'm glad to hear that you find Sage Intacct easy to use and flexible. Please feel free to reach out to me if there is anything I can do to help! Sincerely, Andrew Sevillia Sr. Manager, Customer Marketing Sage Intacct
Replied November 2018
Caren
Financial Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT