kpi.com Accounts
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Most Helpful Reviews for kpi.com Accounts
1 - 9 of 9 Reviews
Ikbol
Computer Software, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2016
Great all in one solution
I have been using KPI for Project management and HR reasons for over a year and couldn't be happier with my choice. Support is always there to help you and their onboarding process is on another level. The data entry team at KPI.Com also helped extract data from Tally and enter into KPI seamlessly.
PROSPerformance, speed, onboarding, data integration, data entry, all-in-oneness
Craig
Retail, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed October 2016
Happy Customer!
Over all i am happy with the software and feel that it is adding to the growth of our business. We do not use the software for any sales process, invoicing or accounts so can not comment on that.
PROSWe use KPI.com for the use of HR including integrated finger print time attendance, payroll, holidays, recruitment tracking, appraisals and much more. A very good function within KPI is recording minutes of meeting which allow each employee to enter and allocate tasks from a minutes of meeting and track the progress of each given task. We also track the quantities of flooring installed by our installation team through an import of information from our ERP system. Within this we can again allocate jobs with quantities to teams and individuals and report on a daily, weekly and monthly basis as to what they have done.
CONSThere have been times where the information added by an employee has been lost due to the web browser not saving the information. This has happened many times for the minutes of meeting. This has resulted in loss of time to type the information again and a delay in the minutes being sent out to the staff.
Williard
Oil & Energy, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed November 2016
Williard from Profile Middle East WLL - Abu Dhabi
Over all it is a value for money for a company-wide ERP system.
PROS- Online support is always available. - Features - Affordability
CONS- If online support cannot resolve the issue, they ask you to email your concern. Which is a redundant process - they should just open a ticket and try to update us with the issue. - Report generation can be a little bit tricky and inconsistent, but can be resolved. - Turn around time to resolve an issue involves a very long wait. - initial responses to an open issue - might take time as well. - Most of the improvement can only be taken effect after their "live update". This live update happens once a month. Generally, you have to wait one month before you can see a result on an open issue.
Stacey
Design, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
4
Reviewed August 2020
Great for recording your time
Overall I had a positive experience with KPI. I would continue to use it for timesheets.
PROSI really liked the easy and organization of filling out your timesheet with KPI.
CONSI found the navigation very confusing. I always struggled to figure out where I could find my vacation days in the system.
Simon
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2016
Excellent service
KPI is a well rounded tool with lot's of functionality as an overall ERP for small business.
PROSSuperb customer service and response time All around good ERP well integrated and customizable
CONSMinor con, would be nice to have additional integration within gmail widget and its control of records in KPI
Jonathan
Management Consulting, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed October 2016
Good price for a complete ERP solution
We are using KPI because it offers all the features of a complete ERP at a reasonable price. Unfortunately, the low price seems to come with a lower reliability and ease of use (especially for reports generation). It would be great if the system would be more customized for professional services, where employees work on a lot of small projects.
PROSLow price, features, technical service
CONSReliability, long loading time when using it, reports generation
Michael
Used free trial
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
Reviewed March 2011
One stop shop for businesses
i highly recommend it for small and mid size businesses as well as new startups.
PROSCHEAPEST IN THE MARKET :) Very feature rich, all in one (accounting, PM, CRM, reporting, etc.) they have a dedicated support. easily reachable. affordable customization costs (because they outsource :))
CONSnew in the market, not mature yet. https is available on request (for free) not by default.
Alex
Used free trial
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2016
All in one
There are many features in this software, users enjoy with many features in one solution. Affordable prices, maturing
Rob
Computer Software, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2016
Good functionality for mid-sized consultancy company
We use KPI for 3 of our companies. Mainly for time-mgt, invoicing and expenses mgt.
PROSEase of use Fair price
CONSThe fact that the invoice template can be altered but only thru help of the support group