kpi.com Accounts

RATING:

4.0

(9)
Overview

About kpi.com Accounts

KPI.com is a cloud-based enterprise resource planning (ERP) suite designed for businesses in professional services, construction, manufacturing and nonprofit industries. The solution features applications for financial accounting, customer relationship management, human resources, inventory management and materials requirements planning. It works with both Mac and Windows computers and features mobile compatible apps for Android and iOS smart devices. KPI.com allows sales reps to customize their deal flow and pipeline stages as per their requirements and categorize sales leads, prospects and customers statuses. Reps can also assign tasks and events to team members and contacts, set up reminders and log in calls and meetings. The solution provides tools ...

Awards and Recognition

FrontRunner 2017
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

kpi.com Accounts Pricing

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Starting price: 

$10.00 per month

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kpi.com Accounts Reviews

Overall Rating

4.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

4

Value for money

4.5

Functionality

4

Most Helpful Reviews for kpi.com Accounts

9 Reviews

Ikbol

Computer Software, 51-200 employees

Used daily for less than 6 months

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2016

Great all in one solution

I have been using KPI for Project management and HR reasons for over a year and couldn't be happier with my choice. Support is always there to help you and their onboarding process is on another level. The data entry team at KPI.Com also helped extract data from Tally and enter into KPI seamlessly.

PROS

Performance, speed, onboarding, data integration, data entry, all-in-oneness

Craig

Retail, 51-200 employees

Used daily for less than 6 months

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed October 2016

Happy Customer!

Over all i am happy with the software and feel that it is adding to the growth of our business. We do not use the software for any sales process, invoicing or accounts so can not comment on that.

PROS

We use KPI.com for the use of HR including integrated finger print time attendance, payroll, holidays, recruitment tracking, appraisals and much more. A very good function within KPI is recording minutes of meeting which allow each employee to enter and allocate tasks from a minutes of meeting and track the progress of each given task. We also track the quantities of flooring installed by our installation team through an import of information from our ERP system. Within this we can again allocate jobs with quantities to teams and individuals and report on a daily, weekly and monthly basis as to what they have done.

CONS

There have been times where the information added by an employee has been lost due to the web browser not saving the information. This has happened many times for the minutes of meeting. This has resulted in loss of time to type the information again and a delay in the minutes being sent out to the staff.

Williard

Oil & Energy, 51-200 employees

Used daily for less than 6 months

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed November 2016

Williard from Profile Middle East WLL - Abu Dhabi

Over all it is a value for money for a company-wide ERP system.

PROS

- Online support is always available. - Features - Affordability

CONS

- If online support cannot resolve the issue, they ask you to email your concern. Which is a redundant process - they should just open a ticket and try to update us with the issue. - Report generation can be a little bit tricky and inconsistent, but can be resolved. - Turn around time to resolve an issue involves a very long wait. - initial responses to an open issue - might take time as well. - Most of the improvement can only be taken effect after their "live update". This live update happens once a month. Generally, you have to wait one month before you can see a result on an open issue.

Stacey

Design, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

4

Reviewed August 2020

Great for recording your time

Overall I had a positive experience with KPI. I would continue to use it for timesheets.

PROS

I really liked the easy and organization of filling out your timesheet with KPI.

CONS

I found the navigation very confusing. I always struggled to figure out where I could find my vacation days in the system.

Simon

11-50 employees

Used daily for less than 6 months

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2016

Excellent service

KPI is a well rounded tool with lot's of functionality as an overall ERP for small business.

PROS

Superb customer service and response time All around good ERP well integrated and customizable

CONS

Minor con, would be nice to have additional integration within gmail widget and its control of records in KPI

Jonathan

Management Consulting, 11-50 employees

Used daily for less than 6 months

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed October 2016

Good price for a complete ERP solution

We are using KPI because it offers all the features of a complete ERP at a reasonable price. Unfortunately, the low price seems to come with a lower reliability and ease of use (especially for reports generation). It would be great if the system would be more customized for professional services, where employees work on a lot of small projects.

PROS

Low price, features, technical service

CONS

Reliability, long loading time when using it, reports generation

Michael

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

Reviewed March 2011

One stop shop for businesses

i highly recommend it for small and mid size businesses as well as new startups.

PROS

CHEAPEST IN THE MARKET :) Very feature rich, all in one (accounting, PM, CRM, reporting, etc.) they have a dedicated support. easily reachable. affordable customization costs (because they outsource :))

CONS

new in the market, not mature yet. https is available on request (for free) not by default.

Alex

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2016

All in one

There are many features in this software, users enjoy with many features in one solution. Affordable prices, maturing

Rob

Computer Software, 11-50 employees

Used weekly for less than 6 months

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2016

Good functionality for mid-sized consultancy company

We use KPI for 3 of our companies. Mainly for time-mgt, invoicing and expenses mgt.

PROS

Ease of use Fair price

CONS

The fact that the invoice template can be altered but only thru help of the support group

9 Reviews