kpi.com software


KPI.com is a cloud-based enterprise resource planning (ERP) suite designed for businesses in professional services, construction, manufacturing and nonprofit industries. The solution features applications for financial accounting, customer relationship management, human resources, inventory management and materials requirements planning. It works with both Mac and Windows computers and features mobile compatible apps for Android and iOS smart devices.

KPI.com allows sales reps to customize their deal flow and pipeline stages as per their requirements and categorize sales leads, prospects and customers statuses. Reps can also assign tasks and events to team members and contacts, set up reminders and log in calls and meetings. The solution provides tools for online marketing with mass emailing and chats. The messages are synchronized with sales and projects apps and Google G-suite or Microsoft Office 365 accounts.

Pricing is based on monthly subscription and is determined by the number of users. Support is offered via phone, help videos, quick start guides and help articles.

Supported Operating System(s):
Web browser (OS agnostic)

17 Reviews of kpi.com

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  • Simon from Advanced Plasma Solutions

    Specialty: Other

    Number of employees: 11-50 employees

    November 2016

    Excellent service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    KPI is a well rounded tool with lot's of functionality as an overall ERP for small business.

    Pros

    Superb customer service and response time
    All around good ERP well integrated and customizable

    Cons

    Minor con, would be nice to have additional integration within gmail widget and its control of records in KPI

  • Williard from Profile Middle East WLL

    Specialty: Oil & Gas

    Number of employees: 51-200 employees

    November 2016

    Williard from Profile Middle East WLL - Abu Dhabi

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Over all it is a value for money for a company-wide ERP system.

    Pros

    - Online support is always available.
    - Features
    - Affordability

    Cons

    - If online support cannot resolve the issue, they ask you to email your concern. Which is a redundant process - they should just open a ticket and try to update us with the issue.
    - Report generation can be a little bit tricky and inconsistent, but can be resolved.
    - Turn around time to resolve an issue involves a very long wait.
    - initial responses to an open issue - might take time as well.
    - Most of the improvement can only be taken effect after their "live update". This live update happens once a month. Generally, you have to wait one month before you can see a result on an open issue.

  • Rob from JDriven

    Specialty: Software / Technology

    Number of employees: 11-50 employees

    November 2016

    Good functionality for mid-sized consultancy company

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We use KPI for 3 of our companies. Mainly for time-mgt, invoicing and expenses mgt.

    Pros

    Ease of use
    Fair price

    Cons

    The fact that the invoice template can be altered but only thru help of the support group

  • Craig from Floorworld LLC

    Specialty: Retail

    Number of employees: 51-200 employees

    October 2016

    Happy Customer!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Over all i am happy with the software and feel that it is adding to the growth of our business. We do not use the software for any sales process, invoicing or accounts so can not comment on that.

    Pros

    We use KPI.com for the use of HR including integrated finger print time attendance, payroll, holidays, recruitment tracking, appraisals and much more.
    A very good function within KPI is recording minutes of meeting which allow each employee to enter and allocate tasks from a minutes of meeting and track the progress of each given task.
    We also track the quantities of flooring installed by our installation team through an import of information from our ERP system. Within this we can again allocate jobs with quantities to teams and individuals and report on a daily, weekly and monthly basis as to what they have done.

    Cons

    There have been times where the information added by an employee has been lost due to the web browser not saving the information. This has happened many times for the minutes of meeting. This has resulted in loss of time to type the information again and a delay in the minutes being sent out to the staff.

  • Jonathan from Guimond Lavallée inc.

    Specialty: Professional Services

    Number of employees: 11-50 employees

    October 2016

    Good price for a complete ERP solution

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We are using KPI because it offers all the features of a complete ERP at a reasonable price. Unfortunately, the low price seems to come with a lower reliability and ease of use (especially for reports generation). It would be great if the system would be more customized for professional services, where employees work on a lot of small projects.

    Pros

    Low price, features, technical service

    Cons

    Reliability, long loading time when using it, reports generation

  • Ikbol from GTECH Information Technology

    Specialty: Software / Technology

    Number of employees: 51-200 employees

    October 2016

    Great all in one solution

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have been using KPI for Project management and HR reasons for over a year and couldn't be happier with my choice. Support is always there to help you and their onboarding process is on another level. The data entry team at KPI.Com also helped extract data from Tally and enter into KPI seamlessly.

    Pros

    Performance, speed, onboarding, data integration, data entry, all-in-oneness

  • Alex from Smart Cloud Solutions

    October 2016

    All in one

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    There are many features in this software, users enjoy with many features in one solution. Affordable prices, maturing

    Review Source: Capterra
  • October 2015

    Good ERP Solution for small and midsize companies

    Ease-of-use
    Quality
    Support
    Value for Money

    There a lot of features that may not be visible at first. Many features are useful and everything is integrated. I have used its calendar, customer service and marketing apps. Invoicing is just great. They can customize your templates according to your wishes.

    Pros

    affordable, support is great

    Cons

    It would be better to make it more user friendly. There are a lot of features that confuse customers.

    Review Source: GetApp
  • Verified Reviewer

    Number of employees: 51-200 employees

    October 2015

    Great App for Our Every Day Needs

    Ease-of-use
    Quality
    Support
    Value for Money

    We are a tech company working on a field of Information Technology/Auditing. We use kpi.com for sales, project management and accounting. The software is really easy to use and flexible.

    Pros

    Good reporting capabilities, lots of features, ease of use

    Cons

    Pricing could be optimized better, as we don't use all features provided

    Review Source: GetApp
  • May 2011

    Benefits of workforcetrack

    Quality
    Support
    N/A

    The whole ERP package of workforcetrack brought developments and provided us with competitive advantages over our competitors. The package includes different business tools that integrated every department of our company and automated our business operations. After the implementation we had high increases in net profit figures.

    Pros

    Project management, CRM, HRM tools assisted our managers in increasing our sales indices.

    Cons

    HRM tool lacks staff management functions.

    Review Source: GetApp
  • Michael from Westmindeas

    March 2011

    One stop shop for businesses

    Ease-of-use
    Quality
    Support

    i highly recommend it for small and mid size businesses as well as new startups.

    Pros

    CHEAPEST IN THE MARKET :) Very feature rich, all in one (accounting, PM, CRM, reporting, etc.) they have a dedicated support. easily reachable. affordable customization costs (because they outsource :))

    Cons

    new in the market, not mature yet. https is available on request (for free) not by default.

    Review Source: Capterra
  • Zebo from kpi.com - Simply Manage Your Business

    Number of employees: 51-200 employees

    September 2016

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Review Source: GetApp
  • Iskandar from kpi.com - Simply Manage Your Business

    Number of employees: 51-200 employees

    September 2016

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Review Source: GetApp
  • Артём from DataSite Technology

    Number of employees: 1 employee

    September 2016

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Review Source: GetApp
  • Faxriddin from DataSite Technology

    Number of employees: 1 employee

    September 2016

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Review Source: GetApp
  • Javlon from DataSite Technology

    Number of employees: 1 employee

    September 2016

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Review Source: GetApp
  • Katherine from Financial IT

    Number of employees: 2-10 employees

    March 2016

    Ease-of-use
    Quality
    Support
    Value for Money
    Review Source: GetApp
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