kpi.com Software


KPI.com is a cloud-based enterprise resource planning (ERP) suite designed for businesses in professional services, construction, manufacturing and nonprofit industries. The solution features applications for financial accounting, customer relationship management, human resources, inventory management and materials requirements planning. It works with both Mac and Windows computers and features mobile compatible apps for Android and iOS smart devices.

KPI.com allows sales reps to customize their deal flow and pipeline stages as per their requirements and categorize sales leads, prospects and customers statuses. Reps can also assign tasks and events to team members and contacts, set up reminders and log in calls and meetings. The solution provides tools for online marketing with mass emailing and chats. The messages are synchronized with sales and projects apps and Google G-suite or Microsoft Office 365 accounts.

Pricing is based on monthly subscription and is determined by the number of users. Support is offered via phone, help videos, quick start guides and help articles.

Accounting
Accounting
Accounting
HRMS departments
HRMS departments
Purchase orders
Purchase orders
Recruitment
Recruitment
Settings
Settings
Workspace
Workspace

Supported Operating System(s):

Web browser (OS agnostic)



17 Reviews of kpi.com

Overall rating

4.5 / 5 stars

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Showing 1 - 17 of 17 reviews

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Simon from Advanced Plasma Solutions

Specialty:  Other

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2016

Excellent service

KPI is a well rounded tool with lot's of functionality as an overall ERP for small business.

Pros

Superb customer service and response time
All around good ERP well integrated and customizable

Cons

Minor con, would be nice to have additional integration within gmail widget and its control of records in KPI

Williard from Profile Middle East WLL

Specialty:  Oil & Gas

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2016

Williard from Profile Middle East WLL - Abu Dhabi

Over all it is a value for money for a company-wide ERP system.

Pros

- Online support is always available.
- Features
- Affordability

Cons

- If online support cannot resolve the issue, they ask you to email your concern. Which is a redundant process - they should just open a ticket and try to update us with the issue.
- Report generation can be a little bit tricky and inconsistent, but can be resolved.
- Turn around time to resolve an issue involves a very long wait.
- initial responses to an open issue - might take time as well.
- Most of the improvement can only be taken effect after their "live update". This live update happens once a month. Generally, you have to wait one month before you can see a result on an open issue.

Rob from JDriven

Specialty:  Software / Technology

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2016

Good functionality for mid-sized consultancy company

We use KPI for 3 of our companies. Mainly for time-mgt, invoicing and expenses mgt.

Pros

Ease of use
Fair price

Cons

The fact that the invoice template can be altered but only thru help of the support group

Craig from Floorworld LLC

Specialty:  Retail

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2016

Happy Customer!

Over all i am happy with the software and feel that it is adding to the growth of our business. We do not use the software for any sales process, invoicing or accounts so can not comment on that.

Pros

We use KPI.com for the use of HR including integrated finger print time attendance, payroll, holidays, recruitment tracking, appraisals and much more.
A very good function within KPI is recording minutes of meeting which allow each employee to enter and allocate tasks from a minutes of meeting and track the progress of each given task.
We also track the quantities of flooring installed by our installation team through an import of information from our ERP system. Within this we can again allocate jobs with quantities to teams and individuals and report on a daily, weekly and monthly basis as to what they have done.

Cons

There have been times where the information added by an employee has been lost due to the web browser not saving the information. This has happened many times for the minutes of meeting. This has resulted in loss of time to type the information again and a delay in the minutes being sent out to the staff.

Jonathan from Guimond Lavallée inc.

Specialty:  Professional Services

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2016

Good price for a complete ERP solution

We are using KPI because it offers all the features of a complete ERP at a reasonable price. Unfortunately, the low price seems to come with a lower reliability and ease of use (especially for reports generation). It would be great if the system would be more customized for professional services, where employees work on a lot of small projects.

Pros

Low price, features, technical service

Cons

Reliability, long loading time when using it, reports generation

Ikbol from GTECH Information Technology

Specialty:  Software / Technology

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2016

Great all in one solution

I have been using KPI for Project management and HR reasons for over a year and couldn't be happier with my choice. Support is always there to help you and their onboarding process is on another level. The data entry team at KPI.Com also helped extract data from Tally and enter into KPI seamlessly.

Pros

Performance, speed, onboarding, data integration, data entry, all-in-oneness

Alex from Smart Cloud Solutions

Ease-of-use

Value for money

Customer support

Functionality

October 2016

All in one

There are many features in this software, users enjoy with many features in one solution. Affordable prices, maturing

Ease-of-use

Value for money

Customer support

October 2015

Good ERP Solution for small and midsize companies

There a lot of features that may not be visible at first. Many features are useful and everything is integrated. I have used its calendar, customer service and marketing apps. Invoicing is just great. They can customize your templates according to your wishes.

Pros

affordable, support is great

Cons

It would be better to make it more user friendly. There are a lot of features that confuse customers.

LinkedIn icon
Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

October 2015

Great App for Our Every Day Needs

We are a tech company working on a field of Information Technology/Auditing. We use kpi.com for sales, project management and accounting. The software is really easy to use and flexible.

Pros

Good reporting capabilities, lots of features, ease of use

Cons

Pricing could be optimized better, as we don't use all features provided

May 2011

Benefits of workforcetrack

The whole ERP package of workforcetrack brought developments and provided us with competitive advantages over our competitors. The package includes different business tools that integrated every department of our company and automated our business operations. After the implementation we had high increases in net profit figures.

Pros

Project management, CRM, HRM tools assisted our managers in increasing our sales indices.

Cons

HRM tool lacks staff management functions.

Michael from Westmindeas

Ease-of-use

Customer support

March 2011

One stop shop for businesses

i highly recommend it for small and mid size businesses as well as new startups.

Pros

CHEAPEST IN THE MARKET :) Very feature rich, all in one (accounting, PM, CRM, reporting, etc.) they have a dedicated support. easily reachable. affordable customization costs (because they outsource :))

Cons

new in the market, not mature yet. https is available on request (for free) not by default.

Zebo from kpi.com - Simply Manage Your Business

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2016

Iskandar from kpi.com - Simply Manage Your Business

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2016

Артём from DataSite Technology

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

September 2016

Faxriddin from DataSite Technology

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

September 2016

Javlon from DataSite Technology

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

September 2016

Katherine from Financial IT

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

March 2016


Displaying 1 - 17 of 17 reviews