Created for manufacturers in mixed mode environments, Made2Manage ERP is designed for small and medium-sized companies involved in industrial equipment, electronics, and fabrication. The system can be deployed and leveraged by businesses working simultaneously with make-to-order, make-to-stock, and engineer-to-order methods.
Scheduling and planning, actual costing, shop floor management and tracking functionality, and integration with SolidWorks are all components of the system. Made2Manage integrates with SolidWorks and Microsoft Outlook.
The system offers business intelligence reports with the option to drill down to specific situational data, as well as support for customer relationship management (CRM) and customer correspondence. Other features include whiteboards for scheduling, bill of material building abilities, and item master maintenance processes. Standard workflow processes are also included, such as job orders, general ledger, quality management and shipping/receiving.
Jerry from American Polywater Corp
Employees number: 11-50 employees
Good product overall, been a long journey to get off VFP, but they are getting there.
Support is great and gets you the answers needed.
Maintenance is costly. Not a cheap program. Interface is dated. could use a face lift to more modern look.
Sherri from Blue DIamond
Employees number: 51-200 employees
Make sure you factor in not only the cost of the software, but also the support
It's fairly easy to use, basic reports are awful, but the ability to create your own makes it much better (you will need someone with good technical skills)
Expensive, the support costs alone go up 6% every single year. They want you to buy the support for multiple years to limit your increase to 3%, but there is a NO REFUND policy. Support only covers a few things, if there is a programming problem - they will not fix it if they have corrected it in a later version. The solution is almost always for you to upgrade. The problem is, they want to charge you for that too and their compatibility with other programs like Microsoft Office or Adobe is frequently lagging. New versions of software are very buggy.
Job Order Costs do not provide enough flexibility (not GAAP).
Pam from Alecom Metal Works, inc.
Employees number: 11-50 employees
As an admin and on site support for this software, I could not recommend a better solution to a med to large campany that is wanting to see the indepth view of their financials, operations, etc... It is more than most small businesses would need as there are much more approapriate solutions for the samll business out there that an ROI can be achieved in as little as a few months to 1 year.. M2M has constantly stayed current with providing updates and new releases releases that are driven by the recommendations and suggustions of their customers. I certainly rate M2M for a med to large business as one of the top options to review.
Where to start with M2M - The team of people are fabo, well knowledged and really know how to help you figure out how the best way to use the software to reap yourself the fastest ROI and provide you with all the data you could ever want.
Expensive, they say you get what you pay for, well this software is on the higher side but .... and I do mean but...... the skill level of the help you can get is well worth some of those extra expenses.
Tim from Orchard Machinery Corporation
Specialty: Other Industry
I like the Inventory set up of the program. Easily able to purchase/manage material for multiple locations within one system. navigating between each location and knowing their Inventory levels and sales history is fairly simple. Creating Blanket P.O.s is also a function I like, creating them is easy and they are very easy for my vendors to read and understand.
I do not like the fact you can manually change Average cost, that should be driven by purchases/sales and should not be able to be changed by anyone using the system. I do not like the receiving function. If you make an error in the lines you want to receive, you can't add them during the process, you have to go back and start over.
Train hard on the software. I'm not a huge fan of it, but that could be due to lack of training. maybe if I was more aware of all functions before I really began working with the system, I would have started with a better feeling of the product. although this program seems to require more training than any similar programs I have used in the past.
Ron from Orchard Machinery Corporation
ability to run reports into Excel. this is really help in sorting through all the data
some of the processes could use some streamlining.
I would recommend getting advice from forums when setting up.
Alex from Orchard Machinery
Specialty: Industrial Machinery
M2M has most of the functionality and reports needed to run a manufacturing operation, including Shop Floor Manager that helps to monitor activity on the production floor.
At the 7.0 level there are problems with MRP weekly buckets and reports are difficult to modify (still in MS VFP). The quality of the tutorials varies from subject to subject. Managing parts at multiple locations is very cumbersome as you are required to create a new part # for each part at each off-site location. Customer support can be spotty and the cost for custom reports is quite expensive.
Look into Infor Visual before making a decision on operating systems. It's a very well thought-out program that allows you to see BOM's, Routings and status/constraints at the same time in the same window. Very intuitive and user-friendly.
Michelle from KLN Mfg.
Specialty: Metal Fabrication
I love the user-friendly modules.
The inability to import long journal entries into the system.
You don't have to be a superuser to get around in M2M. M2M is efficient and practical.
John from Centryco Inc.
Specialty: Other Industry
I like Aptean's new website for support.
Not all products and functions are documented clearly. The course offerings for 7.01 are not complete.
Investigate your own needs first, and then look for a software that addresses those needs.
Leah from KLN Manufacturing, LLC
Specialty: Metal Fabrication
It can do it all.
It is not as customizable as others. Upgrading required a lot of resources that we did not want to put out.
This is a great tool for an organization with production. The Shop Floor Manager tool is excellent and very powerful. It can be your scheduling tool.
Justin from ALMACO
We have been using M2M ERP for over a decade. Our implementation process was difficult for us, but it was our doing. Since then, M2M has been a cornerstone of our business and allowed us to grow year after year. This ERP works well for an engineer to order business that needs a flexible ERP structure.
While it has been useful for us, it is not a perfect system. We have had to pay for additional modules and customizations to increase the functionality of the ERP these are expensive endeavors and have not been overly successful.
Overall, we are satisfied with our ERP.
Jaime from Eaton OPC
I've been using M2M since Sept. of 2012. The software is very powerful and extremely easy to learn and use. In two to three weeks of use I was very comfortable using it. I'm not sure what rev level my plant is actually on, and/or what improvements might be available that we are not taking advantage of, but what I've seen and experienced of it, I can say that I recommend it without hesitation.
The plant is a medium voltage metal-clad custom manufacturing facility. The package is used for employee time sheets, bidding jobs, scheduling and tracking of labor/materials, purchasing materials and equipment, creating shipping bills of lading, and even the invoicing of our customers after the order is delivered. It's a solid, dependable and powerful manufacturing software package. Anyone considering an ERP system should definitely evaluate this package.
Jill from Thermik Corporation
As a small manufacturing company our Business Software is critical to our doing business the best we possibly can. We've been using M2M since 1999 and have gone through a couple of upgrades since then. Our current Version is 6.01. Our hope during the upgrades was that we would have a stable product with more usable features - and I'm afraid we've encountered significant issues after each upgrade.
We have found the product to be less stable after upgrading, and the changes to functionality make it more difficult to use, not less! On the plus side it is an affordable package and we are able to do the basic functions we need to enter orders, schedule jobs and invoice. But there are so many opportunities for the software to be better designed and supported to meet actual customer needs.
Janet from Mathews Company
We are a discrete job shop manufacturer who makes capital equipment. We run the SQL version 6.01 of Made2Manage.
There are things I love about Made2Manage include the ease of navigation and ability to go directly to any screen using the mnemonic name of the screen; the ability to have read-only access to the data tables using Microsoft Access so that I can create my own reporting; the linkage between screens enabling quick lookup of other screens relating to the same data; the ability to drill-down utilizing the Explorer function; and the Shop Floor Manager is really slick.
There are things that really need improvement though. There are many problems with reports the system generates, particularly Accounting reports that we have had to create "work-around" processes in order to handle. The Cash Flow report does not calculate properly, the income statement does not calculate % of sales correctly, the income statement does not correctly report "Net Profit Before Tax", and many more.
As a management accountant at the Controller level, I have used many different ERP systems in my career. I would not recommend Made2Manage.
Rob from Black Bros. Co.
I am new to my role (one-man IT shop) and also my company. Made2Manage has been the backbone of our business for 15 years, thus the administration and maintenance of the product is probably my primary responsibility out of all the responsibilities I have here. We are currently using v5.6 because we are very reliant on the older, less involved Configurator. We do not have a person with the capabilities in both technology and our production, that is required to run and maintain the new Configurator. Of course, this is causing problems as more and more of our old 32-bit, Windows XP workstations are being replaced by 64-bit, Windows 7 workstations.
Much of my M2M responsibility is assisting our users with the workarounds required so that v5.6 and Win7 can exist. It would be ideal, of course, if we could hire or devote an employee to the care and feeding of the new Configurator, so we could upgrade our M2M installation to a version that supports Windows 7. But with our resources, that is simply not possible at this time. Our M2M support has been mixed since our old IT Director left the company. He had built many relationships with members of the Aptean staff which I unfortunately did not really acquire.
Daniel from Norscan Instruments Ltd.
Norscan Instruments Ltd. is an Electronics Engineering and Manufacturing company with about 30 employees. We have a relatively large number of products, most of which are small volume. We had to support our existing products for at least 10 years (or more), and many of the products were customized for each customer. Most of our products have circuit boards, which can have hundreds to thousands of individual components, along with multiple sub-assemblies - which make Bills Of Materials (BOMs) very complex.
Back in 1997, we were looking for an ERP system that could tie our accounting, purchasing, product bills of materials, and labor reporting all together. At the time, all of these existed in their own software, or databases and spreadsheets. It was imperative that the system be able to handle multiple levels of BOMs and Routings.
After looking at a few systems, it became apparent that there was a significant effort required just to evaluate these systems to measure performance against a set of requirements. At the time, we did not have any resources available to do this, and there was a local VAR that sold, integrated, and supported Made2Manage (M2M) locally (which was M2M's model then). The pricing fit our budget and we went ahead and purchased the system in 1997 with a target of going live in the start of 1998. The version at that time was based of Visual Foxpro.
The implementation was a bit bumpy at first. Our system was the first for the VAR, and actually we were one of the first companies in Canada to use M2M, and there were a number of things that were not Canadian-ized. M2M was very quick to make these changes in the software. Our VAR designed many custom reports for us (wrote full code) that we later found out wasn't really necessary, as the "canned" reports in M2M can be easily tweaked to suit most companies needs. This is an important factor for future upgrades as custom reports may not function if there are database changes with the upgrades.
The entire staff was trained, and like any new system, there was some hesitation, duplication of work, and many errors. This is why we ran M2M parallel with our existing systems for a few months before going live. Something that I don't think would be acceptable in a larger organization. We persisted, and were completely ready when it was time to go live.
In general, M2M is fairly easy to use. The GUI is straight forward, and has had major improvements over the 15+ years we have been using it. The majority (if not all) improvements have come straight from the users themselves, and as more and more customers purchased M2M, the feedback just became better. When there are issues, M2M support team is there to help. Unfortunately, the help usually takes longer than the user wants, as usually something will go wrong and you need it fixed immediately. Most problems usually are resolved within 24 hours. As a user since 1998, we have build up a lot of in-house expertise, so to be fair to M2M, when we call for support, it's usually due to a very complex issue - usually requiring a second level or higher support person.
We have purchased additional add-on modules (advanced reporter, production scheduler & shop floor manager). For accounting/finance, I don't think you can do without the Advanced Reporter. It makes writing custom financial reports a breeze. Our MFG personnel really like the addition of the Shop Floor Manager. It allows for each individual or work center know what they need to work on that day, what the status of materials are for the job, and an easy way to enter in their labor.
Over the years, we have continually changed processes in order to obtain better quality and margins, and M2M has been an important tool in order to gain the type of visibility needed for both Quality and continuous improvement. Today, we still don't use all the features in M2M, but we are always looking at those features each year to determine whether it makes sense to implement into our business or not.
Over the years, there have been quite a number of people who have gained expert knowledge about M2M (outside of the M2M staff), and as such there is usually a pretty good knowledge base in the forums.
I would certainly recommend M2M to anyone in our line of business.
Jason from Jewell Attachments, LLC.
We build everything to customize logging, demolition, recycling, and scrap machines. We usually take a standard excavator base machine, modify the hydraulics and electrical components, then build the boom, guarding, grapples and etc. to fit the customers specific needs for the type of industry they work in.
Roughly 11 years ago we started using M2M. Prior to that I think they were just using Excel and other small spreadsheets/business systems to do most of their manufacturing, engineering, and sales data entry. M2M is a very user friendly system with a lot of useful areas that we are still digging in to and learning more about on a daily basis. The customer support has always been very good and we look forward to using M2M in the years to come.
Todd from QCC. LLC
The company that I work for is a multifaceted company that deals with machining, assembly and testing of hydraulic valves, pumps, and motors of all variations. We already had M2M but a really outdated version. Once we made the upgrade, we were able to add two more complete segments of business while downsizing the planning dept. Our inventory turns, as well as on-time delivery, has gone up to the best they have ever been.
We have been extremely satisfied with the software and just look forward exploring the fields that we haven't been using.
Tyler from NuWeld Inc.
We're on Version 6.0.1 SP3.
Our company has a strong focus on labor, rather than machining parts. This was a unique opportunity for us to learn how we could utilize an ERP system to track job costing.
Our situation has been unique, but our M2M Consultant took time to learn what we needed to get the job done and helped us tailor M2M to our specific needs. We didn't have an ERP system before hand, so we bought M2M and were up and running with it in a matter of months. Our employees learned the system rather quickly and I believe we are getting some good information from the system.
Overall I think M2M does a great job tracking demand and cost. It works the way it is meant to work.
Without being at the level where I can quantify the benefits, I think I can say we have seen a great number of perks, and as we learn more about the software our benefits will only grow.
Mary from Centryco Inc.
As a job shop providing - primarily - custom products to customer design specifications, we have small production runs and little finished inventory. But we have lots of costs! Our previous software was great for accounting but did little to address collection, assimilation or analysis of production data. We examined ERP software and decided M2M would answer those questions and, as a result, we'd be better able to move our business forward.
We recently (Feb/Mar 2013) upgraded to M2M 7.01 (from version 5.6). Thankfully there are two versions - classic, which looks and acts like our older version; and .NET, with a sleeker appearance and more direct functionality. Most of our employees are very comfortable with the Classic version. The more adventurous of the staff use the .NET as often as possible, reverting to the Classic only when we get "lost" - or, on rare occasion, when there's a hole in .NET (and, yes, there are still a few).
Management is enduring extensive training on 7.0 modules. Our philosophy is that now is the time to make corrections and adjustments to the way we do things. This version is quite powerful and more user-friendly, but it takes some getting used to. And we want to do it "right", or as "right" as possible. The online recorded courses have been instrumental in launching discussion and decisions. As a result, we are comfortable moving our employees into the more modern system presented by this version and out of their comfort zone(s).
M2M personnel have been helpful, for the most part. We did not use a reseller (our first - and last - experience with a M2M reseller was less than pleasant or productive) but used M2M staff for the upgrade and install. Getting to the upgrade/install point was often challenging (like pulling teeth to get anyone to return calls) but it's been good ever since. We still have additional training that needs to be done, but before we'll bring that in, we want to be fully - as much as possible - conversant with the software so we can ask intelligent and meaningful questions and get the most of those limited training hours.
Some improvements we like in .NET would be ease of changing data/data tables, better windows and customizable screens, having "favorites" very accessible, access to reports for minor customizations, planning and scheduling/CRM modules (although we don't really know how to use them yet), and quick and easy exports to Excel (some of us are spreadsheet geeks). There's undoubtedly some more that escapes me right now.
Would we purchase M2M again? Well, we've invested quite a lot in this software, as we've been using it since 2001. We've learned that no system is perfect and it doesn't hurt that my staff has threatened me with bodily harm if I change at this point! We're excited with the improvements the 7.0 offers. There's more that we'd like to see upgraded but it's getting there, and we've learned (and will continue to learn) how to manipulate M2M to be the best it can be!
Eric from Nevco, Inc
We have been using Made2Manage for 15 years in a make-to-order, discreet, manufacturing environment. We have seen the product go through two acquisitions and mergers in that time. Currently, we are on version 6.01 which uses Visual Fox Pro 9 to connect to a Microsoft SQL Server 2008 R2 database.
Made2Manage is surprisingly feature-rich and has more functionality than most other ERP systems in their class. Certainly more than those I have worked with in the SMB market. However, the software's reliance upon Visual Fox Pro does leave it vulnerable to occasional database or report corruption which causes problems ranging from minor data loss to erratic changes in functionality and inconsistent reporting. Unfortunately, the quality of the product will never be where we need it to be until they can completely divorce themselves from Visual Fox Pro and do a full rewrite. Aptean touts their new version 7 as being a .NET based program, but one of their consultants told us that only the interface is written in .NET and that reporting and database operations are still handled by Visual Fox Pro, which according to Microsoft, goes completely out of support in 2015.
Made2Manage support has been very difficult for us. They are hands-down the most lacking support organization I have worked with in my entire career. Most of the issues with the product are caused by database errors which can be found and repaired with a few simple SQL queries that search for duplicate or missing primary keys. Although, in our experience it can be extremely difficult to convince their technicians of the existence of erratic behavior, they have, on occasion, admitted to having bugs. At last count, our company had upwards of 17 open change requests dating back to as early as 2005 to address these issues.
Most frustrating is the exclusion of custom reports from their scope of support. By and large, the vast majority of our issues relate to problems with spontaneous corruption in reports which can cause the same report to print and/or display in different formats or with different data at different times. This corruption is an inherent problem with Visual Fox Pro and is most evident to loyal, long-time customers like us who have been through several upgrades. However, Made2Manage support will not look at these issues without an additional customization fee which was quoted to us as $225/hr with a one-hour minimum. We found an independent consultant that only charges $100/hr and now regularly use him. He typically has the problem fixed in less time than it would take to open a case with Aptean.