Microsoft Dynamics AX Software


Microsoft Dynamics AX 2012 is an ERP system suitable for midsize to large enterprises. The solution has particular strengths in manufacturing and distribution but is also capable of serving buyers across multiple industry verticals. The solution can be installed on-premises or be hosted in the cloud for remote accessibility over the web.

In addition to core accounting, Microsoft Dynamics AX offers functionalities for inventory control, warehouse management, transportation management, demand and supply chain planning, material requirements planning, production management, quality assurance, product lifecycle management, asset management, and business intelligence. Multi-language and multi-currency are the additional features which make MS Dynamics AX a suitable option for companies operating globally.

The solution supports repetitive, make-to-order, make-to-stock, light assembly and engineer-to-order manufacturing process, among others. The industry-specific functionality meets the needs of discrete manufacturers in the high-tech, electronics, metals, industrial machinery, aerospace, consumer products, and medical devices industries.



64 Reviews of Microsoft Dynamics AX

Overall rating

4.0 / 5 stars

Showing 1 - 20 of 64 reviews

December 2018

Phil from On-Board Services

Company Size: 501-1,000 employees

Review Source


Ease-of-use

3 of 5

Functionality

4 of 5

December 2018

The mostly good and some bad

Pros

- Very flexible in meeting office and corporate requirements
- Strong update and maintenance support
- Easy on network connection speed requirements

Cons

- Not all OS Support you might want is available
- Printing formats and the flexibility of printing devices is lacking

November 2018

JC from PurpleBug

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

An ERP software suite for achieving maximal business growth

One great tool.

Pros

Its powerful tools maximize the team's time and effort on planning and handling large scale campaigns. That's just conserves time and energy!

Cons

Since the app is fully loaded with tons of functions, it does not always work on mobile. The web version is definitely the best.

November 2018

Mohamad from BSICONS

Company Size: 2-10 employees

Review Source


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

5 of 5

November 2018

Dynamics AX has rich functionality when it is related to banking modules

Pros

Multiple dimension which enable companies to track their business performance using different dimension

Cons

It need proper planning and require lot of efforts failing to take care of details may result in failure implementation

October 2018

Siobhan from Hearts On Fire

Company Size: 51-200 employees

Review Source


Ease-of-use

3 of 5

Functionality

3 of 5

October 2018

Difficult to navigate

Pros

It's a great tool for in-house usage of products and customers and has many reporting capabilities and helps keep track of inventory which is great.

Cons

Can easily make changes to things if you dont know what you're doing
Requires training to understand the different capabilities

October 2018

Ginger from San Antonio Shoe Inc

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

October 2018

Microsoft AX Revuew

This software can do so very much, but there isn't a lot of info out there to show you how to make things happen. Chances are good that the software can do whatever reports, etc. you might need, but there is often no instructions available on how to accomplish your goals.

Pros

There is a great deal of functionality with this product. This is a very powerful software, however it is not easily learned.

Cons

Not very user friendly. It is difficult to find instructions on how to do certain things that AX surely is capable of doing.

September 2018

Gideon from I.T. Solutions

Company Size: 2-10 employees

Review Source


Ease-of-use

4 of 5

Functionality

4 of 5

September 2018

Great And Easy To Use Software

Pros

New users find it easy and less stress to use the software. Its user-friendliness is quite impressive and big ups to Microsoft.

Cons

I had a little challenge when setting up but realised it was not a big issue after sorting it out. It was easy to go after that.

August 2018

Mukul from Thoucentric

Company Size: 51-200 employees

Review Source


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

3 of 5

August 2018

Good Product for Warehouse Operation

Pros

- Easy report download
- Basic workflows for warehouse operations as it happens on the floor
- Easy to find products and orders

Cons

- Little complex than other software in this range
- Too many layers for obtaining information
- Not mobile friendly

May 2018

Kristin from True Value Corp

Company Size: 10,000+ employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

May 2018

Dynamic Software

Pros

A wonderful on-premises enterprise resource planning (ERP) solution for our enterprise. It has everything we needed and therefore implemented it into our company! Just went live with a few BETA clients.

Cons

The only issue was it took a long time to implement this product due to the complexity of it and our company dynamics.

April 2018

Cesar from Distrito Capital

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

The tool that you need for improve your business or company

Pros

This is an awesome tool that comes with all the elements that you need to improve your business, because Dynamics allows you to cover a big range of opportunities, working through five services: Sales, Service, Finance and Operations, Talent and Marketing. You can cover all the needs of your business through only one app, the support customer is awesome and the software works perfectly.

Cons

I have nothing bad to say about Dynamics, it comes with the features that you need for your business and has an easy integration with another Microsoft software like MS Office for example.

April 2018

Timothy from Olympic Steel - Atlanta

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Functionality

4 of 5

April 2018

Microsoft AX

Great training was given on-site and within the software.

Pros

This is a professionally written ERP that fits into all areas of our core processes. The reliability and data mining features are great.

Cons

Much had to be spent to configure it for our company. The time also seemed excessive to implement fully.

March 2018

Nina from Princeton

Company Size: 501-1,000 employees

Review Source


Ease-of-use

2 of 5

Value for money

2 of 5

Customer support

2 of 5

Functionality

2 of 5

March 2018

Manager

This is a good system except that it is very difficult to fix anomolies

Pros

quickness from screen to screen. it is very easy to navigate from one screen to the other. It is usually lightning speed.

Cons

difficult to understand. It is hard to decipher what is needed when a problem exists. Resolving an issue takes research

February 2018

Muhammad from USEA CLUB

Company Size: 201-500 employees

Review Source


Ease-of-use

2 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

3 of 5

February 2018

AX Go Live Process and Maintenance Process

Pros

Although Software is no doubt is an excellent software but our our vendor who implemented is not properly trained on it.
Software has all the things combine in it that older Microsoft GP has in different applications. Like Financial, Inventory and Procurement and sourcing.

Cons

Microsoft should stop giving rights to these software companies that not properly trained. Software as compare to SAP have is little bit difficult manager.
SQL DB sizes grow too much.

January 2018

Tanner from Ensorcell Investments

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Functionality

5 of 5

January 2018

Easy to learn, quality software

Pros

Relatively easy to learn, and processes made sense almost right away. I liked the fact that an accounting background isn’t required to be able to operate effectively.

Cons

Like any other software there are limitations. I would probably have liked a more diverse, customizable interface.

January 2018

Alexandra from Spectrum Electric Inc

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

Absolutely the best way to plan resourcefully in any company!

Pros

I've always liked a good platform to plan ahead and keep everything organized. And that is what Microsoft Dynamics did!

Cons

The product is a very round and sound way to go, you will not go wrong with Microsoft the only bad thing I would say would be the wait time on the customer Service line. Everytime it's +10 minute wait.

December 2017

Sugianto from Mayapada Healthcare Group

Company Size: 501-1,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2017

Great Product

overall this product is good for ERP in the company

Pros

- This product is proven
- Almost no bug in operational using this software
- The feature is complete
- Good design for working with this apps

Cons

- Difficult to upgrade to newest version if at before we don't have maintenance agreement
- the price of license is expensive
-

December 2017

gino from tfpg

Company Size: 11-50 employees

Review Source


Ease-of-use

1 of 5

Value for money

1 of 5

Customer support

3 of 5

Functionality

1 of 5

December 2017

dynamics ax

Navigation is poor, does not support work process, cryptic best summarizes solution, there is nothing that is appealing for this solution

Pros

Hosted solution with easy access, other than that there is nothing that is appealing for this solution

Cons

Everything from look and feel, support of business flow, there is nothing that is appealing for this solution, great enhancements are needed to make if move viable,

November 2017

Danish from BUPA

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2017

Excellent Product...All Modules in one Package including CRM.

Pros

Both On-Prem and Cloud Versions Available
User Friendly
Value for Money
Seamless Integration
Supports Module-wise implementation

Cons

Have to learn X++ for customization.

September 2017

Predrag from Michelin

Company Size: 10,000+ employees

Review Source


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

3 of 5

Functionality

4 of 5

September 2017

I use AX on daily basis in a big company

Pros

Fast communication between a lot of users no metre how far or busy they're only bad internet can cose abadering job

Cons

Visual locking and arrange of options because sometimes I westin time in searching some of the options

September 2017

Josh from Steelworks of the Carolinas, Inc.

Company Size: 51-200 employees

Review Source


Ease-of-use

2 of 5

Functionality

4 of 5

September 2017

Microsoft Dynamics Great Plains

I like the software, overall.

Pros

The software does what is is designed to do. It is accurate and very dependable. I rely on it for a multi-million dollar business.

Cons

It is a very difficult system to train an individual(s) on. Errors are difficult to trace down, if done in a prior month's posting period.

July 2017

Dana from QPS Employment Group

Company Size: 201-500 employees


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

July 2017

Sturdy software

Pros

it does the basic functions of what we need. no unnecessary information or documentation needed.

Cons

would like to see more statistical data put out to analyze. Could be useful to optimize our profitability.