All Moon Invoice Reviews
1-25 of 57 Reviews
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Molly
Verified reviewer
Photography, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Highly Recommended for Invoicing & Expense
Easy and efficient invoicing. Love the template features for both email templates + invoice, estimates, PDF templates. I love that I can run this from a mac app and do not have to log into a website to use it (and also from my phone).
PROSI love that this software is EAY to use, EASY to look at (great UX) straight forward invoicing, expense, estimate, reporting tool(s). ALL the tools I need for my photography and graphics business, without distractions and bloated costs. It's been the perfect solution! The software is kept up-to-date, no bloated costs attached to updates and the software just gets better and better (also excellent and prompt support!).
CONSNothing, it's been a perfect solution. Any tiny bugs (if any) are squashed immediately through support.
Reason for choosing Moon Invoice
I can't recall all of the other apps I looked at back then, but most either ONLY did invoicing and not expense tracking etc, some were built badly/ugly/outdated, I really felt that Moon Invoice hit the spot. Not complicated and did what I needed. Since then, the updates have really made it more beautiful than when I first started using it. :)
Reasons for switching to Moon Invoice
I was VERY TIRED of paying a TON of annual/monthly fee's. My main priorities: Get away from large annual payments (reoccurring), get away from web apps, find an app that was focused on improving the app UX. #1) I wanted to run my invoicing/expenses from a stand-alone app (most of the other services I was using were run theirs from web-apps). It's super annoying to have to rely on a web app even with shortcuts. #2) The trend of subscription payments was getting out of control for bloated services (online). Paying too much for too little. #3) ALL the services I was trying to use would start out with a lot of promises, only to see them not working on their current features and UX (to make them a better user experience, fix issues, etc) -- rather they would start releasing new idea's and introduce new extra cost for those features... all while never working on the core of the system that was needed (like basic invoicing structures).
Vendor Response
We are super grateful for your support. Please feel free to contact us if you have any queries or suggestions about the application.
Replied February 2020
Jim
Information Technology and Services, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Great invoicing solution for small business
Moon Invoice was by far the easiest to setup and deploy on MacOS. We were up and running in about a day including setting up backups.
CONSWe haven't really come across anything missing from Moon.
Reason for choosing Moon Invoice
Subscriptions are much friendlier and ease of use.
Reasons for switching to Moon Invoice
Quickbooks no longer offers the options we need at an affordable price.
Vendor Response
We appreciate your valuable review for Moon Invoice. Keeping the customers satisfied is something we always thrive for and we shall continue to deliver the utmost quality-driven services to you. If you have any queries, feel free to drop us a line at support@mooninvoice.com, we'd love to assist you.
Replied October 2020
Sarah
Gambling & Casinos, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed June 2019
Subpar support for invoicing system
My company has used Moon Invoice for 3+ years. When it works it is a good enough system for our uses.
CONSHowever, there have been several occasions where an “update” caused major glitching in the system, removing tabs, forcing autofill entries and making the program miserable to try to use. When I reached out for support of these issues their inevitable response was that the next update will fix it. Then you wait with bated breath to see if the next update miraculously makes it the subpar invoicing system we sadly depend on. Often times the issue is not fixed for several updates and you waste time trying to use the product you unfortunately paid for.
Vendor Response
We are sorry to know that you had a negative experience. We have checked the details regarding the issue reported by you in past and found that the issue has already been resolved by us with a new update. Please let us know if you are facing any issues with the application.
Replied July 2019
Anonymous
1 employee
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed October 2020
Very useful program but not very customize
None.
PROSUser friendly interface, cloud solution and how design are ok
CONSThe cloud is not perfect. I will like to be able to input my asset and liabilities to create a balance sheet and not only a income statement.
Reason for choosing Moon Invoice
Price mixed with user friendly. The option of a cloud and connectable with other divice.
Vendor Response
We appreciate your valuable review for Moon Invoice. Keeping the customers satisfied is something we always thrive for and we shall continue to deliver the utmost quality-driven services to you. If you have any queries, feel free to drop us a line at support@mooninvoice.com, we'd love to assist you.
Replied October 2020
Timothy
Information Technology and Services, 1 employee
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed April 2021
Excellent and easy to use freelance system
Well thought out and constantly updating
PROSOver all all the features are easy to use. They do require some review of how to setup but excellent documentation helps with the understand and I initial setup
CONSNothing against this product. I don’t like having to start from scratch as I was using another freelance application.
Reasons for switching to Moon Invoice
No longer supported and original developer canceled the product
Jonathan
Media Production, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed September 2020
Good value, waiting for one specific feature.
I am pleased with Moon Invoice and have no reason to move away
PROSIt worked across all my devices seamlessly, something Totals did not do. Setting up my business details was also pretty easy. I am a freelancer and, due to post-ObamaCare IRS rules, on the payroll of almost all clients I work for so it is used more as an event-by-event, client-by-client time/rate/expense tracker.
CONSIt does not allow for cost-basis on products, expenses, or tasks. The gross total of each of my invoices is not indicative of what I will clear. It would be nice to have a way to track what I can count as hours billed against what was actually invoiced. Also, the interface that sets up default invoice layouts is very, very clunky and unintuitive. There is no obvious, easy way to preview changes made to a layout. The user kind of has to know what the item is and where it should be in order to confirm its existence or deletion.
Reason for choosing Moon Invoice
I am tied very much into the Apple Sandbox. Moon Invoice worked across all my MacOS and iOS devices seamlessly and continues to do so. It is also good to see it is now cross-platform, should the need arise to move to Windows, which I did for a time over the summer before finding a deal-breaker and having to return to the Mac platform.
Reasons for switching to Moon Invoice
I bought Totals through the Mac App Store back when Apple was attempting to push developers to that software distribution method. My purchase through that storefront was a mistake. Eventually my invoice database became corrupted and there was no support offered for anyone who had purchased the product through the Mac App Store.
Vendor Response
We appreciate your valuable review for Moon Invoice. Keeping the customers satisfied is something we always thrive for and we shall continue to deliver the utmost quality-driven services to you. If you have any queries, feel free to drop us a line at support@mooninvoice.com, we'd love to assist you.
Replied October 2020
Kim
Retail, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed October 2020
Easy and efficient
This app creates for easy invoicing in a retail setting. It is user friendly and you have the option to sync multiple devices. Easy set up from the start and while not perfect, provides great functionality for a small retail business while being quite cost effective.
PROSThe software is easy to set up and use (I have a Silver plan). The invoicing component is straight forward and allows for different tax options and discounts (both cash dollar and percentage). Purchase orders are easy to enter whether it be for existing stock lines or new ones. I was able to create my invoice template including logo with ease. It was straight forward and quick and the layout (there are a variety of layout options) is aesthetically pleasing. It is easy to manage your subscription and billing is automatic (via PayPal per month)
CONSIn the invoicing section I would like to see a part for customer phone number and email address. I have not found a way to print off stock reports. As a retail business this would be extremely beneficial for stock maintenance / stock take, etc. when I enter a purchase order I need to show GST however then in the actual product it shows the ‘cost’ as a pre GST amount and therefore isn’t a true reflection. I would like to see something in the back end that shows me what my actual profit is (sale price less cost price = profit). There is a ‘profit’ section in the app but these figures NEVER add up
Vendor Response
We appreciate your valuable review for Moon Invoice. Keeping the customers satisfied is something we always thrive for and we shall continue to deliver the utmost quality-driven services to you. If you have any queries, feel free to drop us a line at support@mooninvoice.com, we'd love to assist you.
Replied October 2020
Mlanjeni
Entertainment, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Magic at our Fingertips!
Fantastic. We are very pleased.
PROSWhat we like most about the software is the catalog listing of the products, stock and prices. It's easy to plug the correct price in when a client orders. We also like the maintaining of client lists and the ability to edit the information as our clients remain the same, but the contact person often changes. Our clients love the colorful invoices .
CONSThe only complaint is that the cover letter when emailing the invoice can not be custom made for our company so that we don't have to type a new one with every order. Their standard letter has all the information on it, but lacks our personal touch.
Reason for choosing Moon Invoice
We didn't like the look nor the process of invoicing with them.
Reasons for switching to Moon Invoice
We liked what we saw in Moon Invoice, and it was a one time fee as opposed to monthly as our other invoicing system.
Vendor Response
We appreciate your valuable review for Moon Invoice. Keeping the customers satisfied is something we always thrive for and we shall continue to deliver the utmost quality-driven services to you. If you have any queries, feel free to drop us a line at support@mooninvoice.com, we'd love to assist you.
Replied October 2020
Larry
Marketing and Advertising, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Easiest to use
I have used other pages such as Honeybrook in QuickBooks, but the ease-of-use the best across platforms makes this able to be mobile and quick on the spot invoicing and quotes.
CONSOne of the last update made this not able to be used on my MacBook Pro, but I'm iPad Pro and my iPhone it works extremely well.
Vendor Response
We appreciate your valuable review for Moon Invoice. Keeping the customers satisfied is something we always thrive for and we shall continue to deliver the utmost quality-driven services to you. If you have any queries, feel free to drop us a line at support@mooninvoice.com, we'd love to assist you.
Replied October 2020
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Wouldn't choose anything else now
Web portal for in the office Mobile app for on the go Quick, Easy & Simple
CONSHaven't found anything wrong with it for how I use it
Vendor Response
We appreciate your valuable review for Moon Invoice. Keeping the customers satisfied is something we always thrive for and we shall continue to deliver the utmost quality-driven services to you. If you have any queries, feel free to drop us a line at support@mooninvoice.com, we'd love to assist you.
Replied October 2020
Todd
Consumer Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2020
like the software, but just not for us.
It had a straightforward and easy implementation. It has good features and value for money it is well positioned.
CONSThe invoice templates were not customizable enough for us. In the end we picked s package that was a better fit for out operations and that provided client portsls.
Vendor Response
We appreciate your valuable review for Moon Invoice. Keeping the customers satisfied is something we always thrive for and we shall continue to deliver the utmost quality-driven services to you. If you have any queries, feel free to drop us a line at support@mooninvoice.com, we'd love to assist you.
Replied October 2020
Joel
Broadcast Media, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed July 2019
Dont BUY IT! Piece of GARBAGE!!
It is a very poorly dumb programmed piece of shit! My biggest regret is not trying to find another option soon enough! This Piece of shit really stinks!!
PROSNothing! Is precariously full of bugs, locks functionality, and is just a piece of garbage!! My biggest regret is to used for a while knowing that is a very poorly programmed full of bugs app! I hate it!
CONSBugs! Crashes! Poorly Logic when you make statements, and it just crashes all the time! It does't follow a logic order of the reconciliation between payment invoices of customers! Is a pure piece of shit!
Vendor Response
We are sorry to know that you had a negative experience. We would really wish to resolve the issue you are facing. Please make sure that you are using the latest version of the application. Also, please email us at support@mooninvoice.com so we can resolve any issues as soon as possible. We look forward to your response.
Replied July 2019
Gustavo
Architecture & Planning, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
1
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed May 2017
For every action that I select has a delay of 22 seconds on my mac
I like some things but the sync with my phone and statement that they produce are not accurate. Sometimes if you insert payment through the cell phone it doesn't sync well with the computer version. On the statement shows that payment wasn't received but on the payment area it shows that was received. It has several bugs to be fixed
PROSThis is easy to use, I did work very well in the beginning when I had few invoices. Right now I have around 700 invoices made and the delay for the functions are getting higher. Today at this morning I count 22 seconds delay for every action. For example, if you type a name of a client or a invoice number, 22 seconds later it shows up. They want to upgrate my version although you can not have more than 1 company there. My wife company it has 30 invoices so far and the searching is way faster but mine that has 700 plus the searching is killing me. I contact the company 4 times and they tried to sell me the new version, although it can not have 2 companies, just one. I'm very disappointed with a lack of support from them to fix this bug.
CONSWaiting time is awful, works well if u are not planing to make more than 50 invoices an year. Customer support doesn't help at all
Vendor Response
We have made many new improvements and fixes for the application. We are always striving to improve user experience and would really wish an opportunity to better assist you. Please report your issue from the "Share feedback" option within the app so we can quickly resolve.
Replied December 2018
Matthew
Consumer Services, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2020
Moon Invoice a Solid Choice
After losing access to my prior invoicing program due to an OS upgrade which left it non-functional, I began investigating alternatives. I came across Moon Invoice and experimented with it a few hours, but then set it aside to look into other options. Over the next few months, after experimenting with a variety of choices, I was eventually I was led back to Moon Invoice. Giving it more time to grow on me, and understanding that I would have to get used to how it did things, I was glad I had found it again.
PROSThe PayPal integration and ease of getting paid quickly and electronically, along with the customizable invoices, ended up being the best of the choices I had considered.
CONSThe lack of parity between the iOS and macOS settings and invoicing layout means I cannot easily switch between them. The desktop version provides the best looking invoices, everything in the iOS version is somehow positioned differently enough that I don't bother using it.
Reasons for switching to Moon Invoice
The company decided to let the product become obsolete when macOS Mojave and Catalina would have required too many changes to keep supporting it.
Vendor Response
We appreciate your valuable review for Moon Invoice. Keeping the customers satisfied is something we always thrive for and we shall continue to deliver the utmost quality-driven services to you. If you have any queries, feel free to drop us a line at support@mooninvoice.com, we'd love to assist you.
Replied October 2020
Robert
Construction, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed February 2020
Worst software I have ever used
I hate it!
PROSNone! There is nothing good about this product. I can not think of a single good thing this program does.
CONSThis program will lose your invoices. It will reset on its own to a prior date and erase dozens of invoices. It randomly shuts down while you are updating invoices. You mark paid and then a month later it won't show paid. This program has cost me thousands of dollars and dozens of hours trying to re-update it. Run!!!! from this program.
Reason for choosing Moon Invoice
It looked like it would be a simple way to invoice, but it is the worst product on the market. I can see this company getting a class action lawsuit.
Vendor Response
We are sorry to know that you had a negative experience. Please reach out to us at support@mooninvoice.com so we can get all the details and better assist you.
Replied February 2020
Ian
Construction, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Over the moon with this software & app.
Brilliant. Easy & efficent. I wouldn’t consider going back to or using other invoicing apps.
PROSHa ha ha. You see what I did there? Anyway. The app is much better than my comedy & I know that’s not hard but it really is a great App.
CONSGoing between apps to gather data for an invoice it has been known to reset the invoice to blank if your off Moon invoice for too long. But easily solved. Just save it before leaving the app.
Reasons for switching to Moon Invoice
A recommendation from a workmate.
mathieu
Entertainment, 1 employee
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Easy invoicing
So far so great ! It's been 3 or 4 years I think, that I'm using this software and I saw how much improvement they did with it. I'm really happy with it !
PROSThe cloud ! The possibility to synch with multiple devices. Some times, I'm able to create a new invoice with the Moon invoice software on my desktop, but when I'm in a rush, it's really appreciated to create one with my phone and/or check everything on this device. I like the professional look of the invoices with the existing template too !
CONSSome features (or customizable features) aren't easy to deal with. (Not very clear where to look for to modify something in particular) but with a little research or with the help of the Moon Invoice team, every issues has been covered !
Vendor Response
We appreciate your valuable review for Moon Invoice. Keeping the customers satisfied is something we always thrive for and we shall continue to deliver the utmost quality-driven services to you. If you have any queries, feel free to drop us a line at support@mooninvoice.com, we'd love to assist you.
Replied October 2020
Rakesh
Information Technology and Services, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Wonderful Invoicing & Financial Management Application
We are very pleased to use MOON INVOICE and pleased to continue using it for our current needs.
PROSAbsolutely easy to use, sync with your handheld devices and send ready mailers and PO to your clients and vendors. Very easy to track the outflow and inflow.
CONSI did not see any Cons in using this product.
Reason for choosing Moon Invoice
Ease of use and compatibility.
Vendor Response
We appreciate your valuable review for Moon Invoice. Keeping the customers satisfied is something we always thrive for and we shall continue to deliver the utmost quality-driven services to you. If you have any queries, feel free to drop us a line at support@mooninvoice.com, we'd love to assist you.
Replied October 2020
Matthew
Electrical/Electronic Manufacturing, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2020
Moon Invoice
Very impressed, can be used on the go. Customer can pay before I leave
PROSEase of use, all the information is there at your finger tips, I also link to my iPad and MacBook
CONSDid experience a loss of data once but luckily because on another device managed to retrieve
Vendor Response
We appreciate your valuable review for Moon Invoice. Keeping the customers satisfied is something we always thrive for and we shall continue to deliver the utmost quality-driven services to you. If you have any queries, feel free to drop us a line at support@mooninvoice.com, we'd love to assist you.
Replied October 2020
Karim
Building Materials, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
One of the Best Invoicing software on The Market
It's a nice software that will help through your small or medium business organization.
PROSEase of use, and you can access and edit from anywhere on any device.
CONSMore theme for for the invoice is needed.
Vendor Response
We appreciate your valuable review for Moon Invoice. Keeping the customers satisfied is something we always thrive for and we shall continue to deliver the utmost quality-driven services to you. If you have any queries, feel free to drop us a line at support@mooninvoice.com, we'd love to assist you.
Replied October 2020
Sandy
Construction, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Easy to use
Taxes this year will be a breeze save to disk and take to the accountant
PROSWhat I l like best is I can use it on my phone and it syncs with my computer! Makes things easy
CONSRemembering to Sync the computer I lost some of my info when I didnt
Erin
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Great tool for business!
The ease of use, and the versatility of this product make it stand out in a crowd.
CONSReally can't think of anything I don't like!
Vendor Response
We appreciate your valuable review for Moon Invoice. Keeping the customers satisfied is something we always thrive for and we shall continue to deliver the utmost quality-driven services to you. If you have any queries, feel free to drop us a line at support@mooninvoice.com, we'd love to assist you.
Replied October 2020
Jasvir
Automotive, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed September 2020
Review for moon invoice
Overall I like moon invoice because it is simple and easy to use
PROSThe thing I liked most about this software is the simplicity to creating invoices.
CONSThe customer service is not very good. The don’t have a customer service phone number.
Vendor Response
We appreciate your valuable review for Moon Invoice. Keeping the customers satisfied is something we always thrive for and we shall continue to deliver the utmost quality-driven services to you. If you have any queries, feel free to drop us a line at support@mooninvoice.com, we'd love to assist you.
Replied October 2020
Irfan
Health, Wellness and Fitness, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2020
One of the best billing app
The best experience. All work is done efficiently and app works flawless.
PROSOne of the best app I have used. All features are working very efficiently as expected.
CONSTime logging is tough and not easy for someone who records sessions and bills at the end of week.
Reasons for switching to Moon Invoice
Better app
Vendor Response
We appreciate your valuable review for Moon Invoice. Keeping the customers satisfied is something we always thrive for and we shall continue to deliver the utmost quality-driven services to you. If you have any queries, feel free to drop us a line at support@mooninvoice.com, we'd love to assist you.
Replied October 2020
Joseph
Retail, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Love This Program
Easy To Use.
PROSAs a Service Shop, I how easy it is to separate labor from parts and how easy it is to download parts data in the service.
CONSSometimes the program is a little slow from all the parts data we have in it.
Vendor Response
We appreciate your valuable review for Moon Invoice. Keeping the customers satisfied is something we always thrive for and we shall continue to deliver the utmost quality-driven services to you. If you have any queries, feel free to drop us a line at support@mooninvoice.com, we'd love to assist you.
Replied October 2020