--- title: "NetSuite Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of NetSuite. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if NetSuite is a good fit for you!" source_url: "https://www.softwareadvice.com/erp/netsuite-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [CPA Accounting Software](https://www.softwareadvice.com/accounting/cpa-software-comparison/) / [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) / NetSuite Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) Reviews [Alternatives](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/alternatives/) # NetSuite User Reviews ## Reviews summary - Overall rating: 4.2/5 - Total reviews: 2,080 ### Secondary ratings - Ease of use: 4.0/5 - Customer support: 3.8/5 - Value for money: 3.9/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 980 reviews (47%) - 4 stars: 790 reviews (38%) - 3 stars: 216 reviews (10%) - 2 stars: 39 reviews (2%) - 1 star: 55 reviews (3%) ### Most mentioned pros - Finally, its deep customization allows businesses to build complex, automated workflows (SuiteFlow) that fit their specific operational DNA rather than forcing a "one-size-fits-all" approach. - NetSuite has been really great for linking different areas of the company together. Because financial, procurement, reporting and project-related activity can all be managed in one application, time is saved because there’s no need to navigate through multiple systems to collect all the relevant details. - You can customize workflows, dashboards, and reports to match your specific needs, and as your business evolves, the platform scales right along with it. ### Most mentioned cons - They followed a cookie-cutter playbook with no effort to tailor the system to our complex processes. When we tried to explain workflows that didn't fit their standard template, they looked at us like we were speaking a foreign language. - What I liked least was the challenge of getting other users up to speed and fully embracing the platform. Because of its complexity, people often get frustrated and gravitate toward outside tools for tasks that NetSuite can actually handle natively - which undermines the value of having one centralized system. - For example, consignment functionality does not work well when assembly items are enabled, which creates limitations in more complex inventory setups. ## NetSuite customer reviews Showing reviews 1-25 of 2,080 (page 1). ### A Deeply Customizable ERP Powerhouse - Overall rating: 5/5 - Reviewer: Ekpono A. - Verified reviewer: Yes - Industry: Translation and Localization - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have the best experience using Netsuite, I use it everyday at work. It is an extraordinary and robust backbone of the company's core business operation #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to customize the entire platform using Suitelet, Restlet, User Event, Map/Reduce, workflow. Every single aspect of Netsuite can be customize to meet up your use case. The reporting, investory, e-commerce section is so good and easy to work with a developer #### Cons The User Interface is very old, the cost is very high, the customization needs a steep learning curve, setting up custom scripts, advanced saved searches need a developer to make these changes --- ### Strong Data Management and Scalability - Overall rating: 5/5 - Reviewer: Andrew S. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, NetSuite has been a strong, scalable financial platform. Its biggest strength is organizing and reporting complex financial data, although ease of use improves significantly with experience. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Strong data management and reporting flexibility. NetSuite makes it easy to manage multiple entities, locations, and departments in one centralized system. #### Cons There is a learning curve. Some reporting and workflows can be complex or unintuitive for new users. #### Reasons for switching to NetSuite We switched to NetSuite to support a growing, multi-entity business with stronger financial controls, better reporting, and a more scalable platform for acquisitions and future growth. --- ### Support improved and it's been running without any issue. - Overall rating: 5/5 - Reviewer: Haimal K. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, NetSuite provides a great service and does what it's supposed to and I also had a very pleasant experience using it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I still like that I can customize the dashboards as I like and without much limitation. Overall I had a great time using it. #### Cons The white space issue was updated and now there is much less white space. Also their support have improved a lot over the last few months. --- ### The single source of truth our business needed to scale - Overall rating: 5/5 - Reviewer: Charlotte K. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I'd recommend NetSuite to any business doing at least $10M a year in revenue. Below that, the complexity and cost probably outweigh the benefit. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros One system for finance, inventory, purchasing, and sales — no more reconciling data across five different tools. It's also highly customizable, so it flexes to fit almost any workflow you throw at it. #### Cons That same flexibility is a double-edged sword. It's easy to over-customize and end up with configurations that cause bugs down the line, so it helps to have someone on your team (or a partner) who really understands the platform. #### Reasons for choosing NetSuite Netsuite was more modern and user friendly. #### Reasons for switching to NetSuite Quickbooks Online was no longer able to meet the scale of our inventory management needs. --- ### NetSuite for High Transaction Volume Businesses - Overall rating: 5/5 - Reviewer: Owen M. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, we've been really pleased with NetSuite as an ERP solution so far. Reporting, transaction processing, and the overall user experience have been very easy for our whole team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros NetSuite has been our solution to business growth when our previous ERP could not keep up. So far, we've been really happy with NetSuite's speed and capabilities for a high-growth, high-volume business. #### Cons Our business model is a little more complex, and we have needed more implementation help and customization than we originally planned for when we first signed on. #### Reasons for switching to NetSuite Sage could not keep up with our volume of transactions. We could essentially no longer load reports or download data. --- ### Powerful ERP - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Construction - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered NetSuite gives solid visibility across finance and operations once it's set up right, which makes it useful for tracking job costs and reconciling data across departments. The setup and customization overhead is real, and you'll want dedicated admin support to get full value out of it. Worth it for a growing company that's outgrown smaller accounting tools, but budget time and money for implementation. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Solid all-in-one ERP for pulling financials, job costing, and project data into one place instead of juggling separate systems. Real-time visibility across accounting, inventory, and operations makes it easier to validate numbers before they go into estimates or reports. Dashboards and saved searches are flexible once you know how to build them, and the platform scales well as a company adds locations or business units. #### Cons Steep learning curve, especially for saved searches and custom reports a lot of the useful stuff isn't obvious out of the box and often needs a consultant or admin to configure properly. Performance can lag on larger data pulls. Support tickets sometimes take longer than expected to resolve, and customizations can get expensive to maintain over time. --- ### Powerful ERP for Accounting and financial management - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Accounting - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Netsuite is one of the best ERP system I’ve worked with. It supports complex accounting processes with flexibility #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It’s flexible reporting, saved searches, and dashboard helps streamline day to day accounting tasks. #### Cons Some advanced reports customisation require technical expertise or administrator support, sometimes it takes a lot of time. --- ### Cloud ERP with Strong Business Integration - Overall rating: 5/5 - Reviewer: Anish C. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with NetSuite has been positive. It provides a reliable platform for centralizing business and financial processes while improving automation and reporting. Once configured properly, it can significantly streamline operations, although implementation and advanced customization require careful planning. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros NetSuite provides a comprehensive cloud-based ERP platform that brings financials, accounting, inventory, order management, and reporting into one system. The centralized data and automation capabilities help reduce manual work and improve visibility across business operations. Its reporting and customization options are also useful for supporting different business requirements. #### Cons NetSuite has a learning curve, particularly when working with advanced configurations, workflows, and reporting. Some customizations can require technical expertise, and navigating certain features may feel complex for new users. --- ### Oracle is great for large companies to stay organized - Overall rating: 4/5 - Reviewer: Jessica H. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It works very well as part of a much larger system for big companies who process payments on the regular #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros This software is great for companies that handle customers and supplying inventory. The ease of pulling sale reports was benefical #### Cons It definitely not in the budget for most smaller businesses but bigger companies that access multiple levels of supply and sales it is great. --- ### A Strong and Reliable Feature rich ERP - Overall rating: 5/5 - Reviewer: Ansuman R. - Verified reviewer: Yes - Industry: Retail - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with NetSuite has been positive. It is a feature-rich ERP platform that works well for businesses looking to manage finance, inventory, procurement, and operations in one place. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I found the centralized data management and real-time visibility especially useful for managing business operations efficiently. The reporting capabilities are powerful, dashboards are customizable, and the platform scales well as a business grows. Integration with other business applications is also a major advantage. #### Cons The user interface feels dated compared to newer cloud applications, and there is a noticeable learning curve for first-time users. --- ### Extremely happy with NetSuite - Overall rating: 5/5 - Reviewer: Kirstie P. - Verified reviewer: Yes - Industry: Building Materials - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It’s been brilliant for our company. We’ve gone from using a system which could not give us simple answers about product coatings and was very complicated to use, to NetSuite which shows complete transparency in all aspects of our business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Data Management Support from ACS team Ease of use Ease and complexity of data received Ease of report generation #### Cons Desk support, I find it very convoluted to receive assistance, I can never get the answers I need from the Suite Answers. #### Reasons for choosing NetSuite We were impressed with the external programs that could be embedded within NetSuite. We also liked that NetSuite is on a cloud server system. We liked the regular updates. We liked the fact that NetSuite was large enough to accommodate our growing business. #### Reasons for switching to NetSuite Using Greentree, we were unable to track costs on manufactured items. Greentree also didn't have any capability for inventory quantity management. It was very difficult to receive accurate data and reports. --- ### NetSuite - 2 years post implementation - Overall rating: 5/5 - Reviewer: William M. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Really happy with NetSuite, from the time we started implementing it in the business we could see that we made the right choice #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Like like they way that you can mould and customise NetSuite to align to your business. It is not a static system, you can continuously develop and improve it #### Cons Out of the box we found the system needs a lot of work to help find the benefits. You need to work with a good partner to get it to a starting point for your business. But once you start jnlocking some benefits they start it come at you quickly #### Reasons for choosing NetSuite For its ability to be customised and integrated with other systems #### Reasons for switching to NetSuite We are a fast going business that is forever changing and we needed a system that could grow and change with us --- ### Happy customer - Overall rating: 5/5 - Reviewer: Erin P. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall I am happy with our experience with NetSuite. We’ve been using it for 7 years now and the support has been good, it’s overall great system. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros NetSuite gives our business the ability to report on anything as it’s an all in one system. It’s allowed us to speed up and automate a lot of our processes. #### Cons I don’t love all the different record types, I do feel it makes it a bit clunky. I think it could be cleaned up to make it easier to undo certain tasks. It allows for a lot of reporting but it does mean there is a lot of paperwork to do some tasks and especially when you are trying to reverse something. #### Reasons for choosing NetSuite I don’t remember which version of SAP I was looking at but we were going to use SAP but at the time it ended up not working well at all for ecommerce --- ### Accountant - Overall rating: 4/5 - Reviewer: Keson Y. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. found it to be a powerful and reliable system that integrates key business functions in one platform, making processes more efficient and reporting more transparent. While some features can be complex at first, especially for new users, its real-time visibility, strong financial controls, and scalability make it a valuable tool overall. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I liked most about NetSuite was how it brings multiple business functions into one integrated platform. Instead of managing separate systems for finance, inventory, procurement, and reporting, NetSuite provides a single source of truth, which improves accuracy and efficiency. I especially value its real-time reporting and dashboard capabilities, as they support faster decision-making and better visibility across the business. Its cloud-based accessibility is also a major advantage, allowing teams to work flexibly while maintaining control and transparency. Overall, NetSuite stands out for its ability to streamline processes, strengthen financial oversight, and support scalable growth in a practical, user-friendly way. #### Cons What I liked least about NetSuite was that some processes can feel complex and less intuitive, especially for new users. Certain customisations and reports may also require extra time or technical support. #### Reasons for switching to NetSuite Business growth needs and more comprehensive info needs --- ### Review of Netsuite - Overall rating: 4/5 - Reviewer: Timothy W. - Verified reviewer: Yes - Industry: Machinery - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Positive. It took some time to really get across the software but now I am comfortable with it and looking forward to reallynusing the next gen AI capabilities #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The flexibility and ability to customise the poduct to our specific business requirements. Also the inventory management #### Cons The software can be quite slow. Would love of they added more asia pac servers to speed it up. It can also be complicated and takes a bit to teach now people how to use it #### Reasons for choosing NetSuite Best flexibility and customisation to our business needs #### Reasons for switching to NetSuite Needed a modern software system. Was using old Micronet for 20+years --- ### Netsuite Feedback - Overall rating: 4/5 - Reviewer: Sachin P. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with NetSuite was moderate. While it offers strong functionality and a comprehensive, integrated platform, performance issues and occasional usability challenges impacted the overall experience. It’s a powerful system, but there is room for improvement in speed and user experience. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros One in All solution. I really liked how NetSuite brings everything into one system—finance, CRM, and operations—making processes more efficient and data more reliable. Its real-time reporting and scalability were especially valuable for supporting business growth and decision-making. If you want, tell me your role (e.g., finance, ops, sales), and I can tailor it to sound more personal and specific. #### Cons One of the main challenges I experienced with NetSuite was performance—particularly slower load times and lag when working with large datasets or complex transactions. This occasionally impacted productivity and user experience. #### Reasons for choosing NetSuite Cost is very high and we are getting similar functions in less cost --- ### Awesome Developments with AI - Overall rating: 5/5 - Reviewer: Allister F. - Verified reviewer: Yes - Industry: Chemicals - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Over the years NetSuite has been a great engine but quite clunky, but now it's being supercharged to a different level. Awesome. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The forward thinking mindset to streamline time-consuming and mundane tasks and free up time for building and strategizing. Also, enabling decision making so much easier with great insights at the click of a button #### Cons Can't think of anything . We've used NetSuite for 8 yes and we love it except that it hasn't been an attractive platform from the user interface standpoint. #### Reasons for switching to NetSuite Inadequate for growth journey that we were embarking on --- ### My customer experience - Overall rating: 4/5 - Reviewer: Kevin Clark T. - Verified reviewer: Yes - Industry: Wholesale - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good but needs to be more optimized. More functions need to be used so that ROI can be increased through time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to implement Easy to access Fast Comprehensive financials that offer more depth and breadth Multiple companies are supported in one instance #### Cons A lot of advanced functions are locked behind modules where some functionality but not all are needed. #### Reasons for choosing NetSuite Ore compelling product with lower cost and cloud native solution. #### Reasons for switching to NetSuite We wanted to move to a cloud based erp. Did not want to maintain IT hardware systems and maintenance. --- ### NetSuite - Fantastic System! - Overall rating: 5/5 - Reviewer: Rachel A. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It is a fantastic system that has the capability to grow with us. Great for businesses of all sizes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How flexible it is. Had good capabilities for customisation and growth and can suit the requirements of every business. AI capabilities are also making the system more useful as they are providing quicker and more useful insights. #### Cons Can be quite expensive for a small companies like us. We know our growth plan and what we would like to get out of NetSuite but the price of certain modules can hold us back. #### Reasons for choosing NetSuite It was a system that would grow as we scale up. --- ### Exciting roadmap - Overall rating: 5/5 - Reviewer: Bryan T. - Verified reviewer: Yes - Industry: Research - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great overall and exciting to see constant developments. Good support and excellent vision for the future. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Live data, secure, fast, reporting capabilities. Constant improvements and looking to be a market leader. #### Cons Wait time and uncertainty on popular user recommended improvements. Requirement of an external implementation partner. #### Reasons for choosing NetSuite Oracle has good security and market leader. #### Reasons for switching to NetSuite Old system and needed to transform the business. --- ### Efficient Ordering and Invoicing Tool with Helpful Auto-Population Features - Overall rating: 5/5 - Reviewer: Gwen O. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 5001-10000 employees - Product usage: Used monthly for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with NetSuite was positive. We used it for ordering and invoicing, and it made bulk ordering much faster and more organized. The auto-populating item codes and frequently ordered item suggestions were very helpful for saving time. I do think the system could improve by making order changes more transparent, especially when multiple people are working in the same account, but overall it was a useful and efficient tool. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I liked how convenient NetSuite was for ordering and invoicing. Being able to type in the percentage sign and item code to auto-populate products made entering bulk orders much faster and more efficient. I also liked that orders could be printed quickly, which made it easier to keep track of what was entered. Over time, NetSuite also seemed to learn frequently ordered items and would auto-populate items we commonly used, which helped speed up the ordering process. #### Cons My biggest frustration was that if someone else made changes to an order, it was not always clear what was changed or why. For example, if a quantity was adjusted, there was not an obvious explanation or note showing the reason for the change. Because of that, I often had to print the order immediately after entering it so I could keep track of any changes made later. --- ### Streamlined Business Processes with Netsuite - Overall rating: 5/5 - Reviewer: Kamini V. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. NetSuite has helped increase the stability and regularity of our business and has made some manual work obsolete. It’s good at managing complicated business processes, and I really value having useful and accurate data at my fingertips when I want it. While it’s a learning curve, it’s proved to be a very solid system in the long run. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros NetSuite has been really great for linking different areas of the company together. Because financial, procurement, reporting and project-related activity can all be managed in one application, time is saved because there’s no need to navigate through multiple systems to collect all the relevant details. The Dashboards give visibility, the reporting is flexible, and cloud access enables users to check activity remotely. #### Cons The one feature I would change if I could would be the UI. Some areas could definitely use an update, and there were many things that took far too many clicks to access. It's a lengthy first-time setup and a tiny adjustment will take much longer than it should. --- ### A Useful System with a Learning Curve - Overall rating: 5/5 - Reviewer: Ogi S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with NetSuite has been positive. It supports the full finance process from purchasing through to reporting, which makes it easier to manage transactions in a structured way. I’ve mainly used it for accounts payable, reconciliations, and reviewing financial data, and it has handled these tasks reliably. Over time, I’ve become more comfortable with features like saved searches and reporting, which help me work more efficiently and keep track of outstanding items or exceptions. There are still areas that take time to get used to, especially when dealing with errors or less common transactions, but once understood, the system works well. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I like most about NetSuite is that it keeps financial and operational data in one place, which makes it easier to follow transactions from start to finish. I can see how a bill links to a purchase order and flows through to the general ledger without jumping between systems. Saved searches are also very helpful. I use them to track items like open bills, payment status, and exceptions. Once set up, they reduce the need to manually check multiple screens. I also find the structure across AP, purchasing, and GL practical for day-to-day work. It provides a consistent way to record transactions and makes month-end tasks more manageable. Overall, it helps keep processes organised and easier to review. #### Cons One of the main challenges I’ve found with NetSuite is that some processes are not very intuitive, especially for new users. It can take time to understand where to find certain functions or how different records link together. The user interface can also feel a bit outdated, and navigating between screens sometimes requires more clicks than expected. This can slow down day-to-day tasks, particularly when handling high volumes. I’ve also noticed that certain actions, like correcting transactions or managing errors, are not always straightforward and may require workarounds or deeper system knowledge. --- ### A Powerful ERP with a Learning Curve but Strong Business Impact - Overall rating: 5/5 - Reviewer: Praveen J. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with NetSuite has been very positive. It’s a powerful system that brings multiple business functions together, which has helped streamline operations and improve efficiency. Over time, I’ve become more comfortable navigating its complexities, especially around saved searches, workflows, and integrations. Working with tools like Celigo has made it even more effective, allowing seamless data flow between platforms. While there are challenges, particularly with usability and performance at times, the benefits outweigh them. It has given me strong exposure to ERP systems and helped me develop both technical and problem-solving skills in a real business environment #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about NetSuite is how everything is connected in one place. You can manage financials, inventory, orders, and customers without jumping between different systems, which makes processes much smoother and more reliable. I also like how flexible it is — you can customise fields, workflows, and reports to match real business needs. The real-time data is a big plus, especially when making decisions or troubleshooting issues. From an integration perspective, working with tools like Celigo makes it even more powerful. Overall, it saves time, reduces manual work, and gives better visibility across the entire business. #### Cons What I like least about NetSuite is that it can feel quite complex and not very user-friendly, especially for new users. Simple tasks sometimes require multiple steps, and the UI can feel outdated compared to modern platforms. Customisation, while powerful, often needs technical knowledge or developer support, which can slow things down. Reporting can also be tricky, as saved searches don’t always give exactly what you need without a lot of tweaking. Performance can be inconsistent at times, especially during large data loads. Overall, while it’s powerful, it does come with a learning curve and occasional frustration. --- ### An Essential Foundation for Scaling Business Operations - Overall rating: 5/5 - Reviewer: Djuliana V. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience with NetSuite has been largely positive, particularly regarding its reliability and "all-in-one" approach to ERP. It provides excellent value for money for growing businesses that need to consolidate payment processing, data management, and financial reporting. While it requires an investment in training, the time-saving benefits and the reduction in manual errors make it a powerful asset for any data-driven team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros NetSuite offers an impressively comprehensive suite of tools that seamlessly integrates various business processes into a single source of truth. The depth of data management and the ability to customize dashboards for real-time visibility are significant advantages. It truly excels at automating complex workflows, which facilitates smoother operations as an organization scales. #### Cons The initial learning curve can be quite steep for new users due to the platform's extensive functionality. Additionally, while the system is highly customizable, implementing specific advanced configurations can sometimes be time-consuming and may require specialized technical expertise. ## More reviews [Next reviews](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/reviews/?page=2) --- NetSuite Reviews, Pros and Cons - 2026 Software Advice