Odoo

RATING:

4.11

(584)

About Odoo

Odoo Point of Sale (POS) is part of Odoo’s integrated suite of business applications. The module is available both on and offline and provides unified data across stores and has an integrated inventory management function. Odoo’s POS module is part of an open source collection of business modules that also include accounting, marketing, warehouse management and project management modules. Features of the POS module include wireless support, receipt/label printer, customer history, inventory tracking and automated ordering. The email marketing feature allows retailers to send customized emails to their customers, informing them about special offers and sale campaigns. Retailers can even setup rewards and loyalty programs to offer discounts and other promotional...

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

Odoo Pricing

-Odoo Community edition is available for free. -Odoo Enterprise edition costs $20/user/month (annual billing) or $25/user/month (monthly billing), and apps can be added individually to fulfill your custom needs.

Starting price: 

$20.00 per month

Free trial: 

Available

Free version: 

Available

Odoo inventory shopping cart
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Odoo Reviews

Overall Rating

4.11

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

3.5

Value for money

4

Functionality

4

Showing 1 - 5 of 552 reviews

User Profile

Alián

Verified reviewer

Company size: 11-50 employees

Industry: Information Technology and Services

Time used: Less than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

February 2020

Excellent ERP to manage your business operations

We used to use spreadsheets before switching to Odoo and the savings in time and effort, plus the accuracy of the information is the main value we receive. Particularly, the Recruitment module helps us to configure an Application Tracking System, and now, we have visibility over KPIs that before was not possible. The implementation of an extension of the CRM module allow us to customize easily the system to our needs too.

Pros

Odoo provides my company with all the modules needed to manage the business. It is easy to set up, intuitive and the modules are well integrated.

Cons

The Community edition provides a lot of built-in features, but since version 9, Odoo has been moving features from Community version to Enterprise, so I could see some of them, which I was using, unavailable in recent versions.

Reasons for choosing Odoo

Because provides more modules. The availability in our market of Python developers to extend and customize the platform was another reason.

Reasons for switching to Odoo

Because managing business operations in spreadsheets it is extremely time-consuming. It requires a lot of coordination and is prone to errors.

User Profile

Wes

Verified reviewer

Company size: 11-50 employees

Industry: Retail

Time used: Less than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

September 2020

Do Not Purchase Directly From Odoo

I wish it had worked. We struggeld with the software for 18 months - even reaching out to the [SENSITIVE CONTENT HIDDEN] via Twitter asking for help. Odoo does not care about the customer. If you work with a reseller, they are awesome. But we made the mistake of buying through Odoo, installing 3rd party apps and then having tons of programming issues that no one would help us with. Great software - horrible company.

Pros

The software is incredibly eligant. The way everything works together via API is astounding. I can't say enough about how flexible this software is.

Cons

Support. We made the mistake of purchasing through Odoo and not a reseller and everything was pretty much wrong from day 1. All help is predicated on you having no 3rd party apps. The problem is, you cannot run the software without 3rd party apps.

Reasons for choosing Odoo

Compared to Netsuite, it was affordable and the rep assured us it would do all the things Netsuite would do.

Reasons for switching to Odoo

We outgrew Zoho.

Quinten

Company size: 2-10 employees

Industry: Food & Beverages

Time used: Less than 6 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

January 2023

WATCH OUT BEFORE YOU BUY. You really should.

Odoo seems very fine and I'm sure it will work fantastic if you have the money to pay them.But do mind, If your company grows, you will pay 38 euro/user per month extra! 10 people in your business? That will be 4560 euro extra per year please. Just to provide a login to your own database.

Pros

If you go with the standard subscription and you are on your own, this software is just perfect. You can do anything you need for your business.But if you want more, custom things like connecting your external webshop with odoo, you will face a huge amount of paywalls.

Cons

PAYWALLS. Every function that is not standard available has to be paid for. BIG. I mean, we wanted to connect our WooCommerce webshop with Odoo. This is NOT possible with standard subscription. You will need Custom subscription which will make it more expensive for EVERY user. So 2 users = double the pay.But that is not all. In addition you will need their hosting service Odoo.SH if you want to install something like a connector for your webshop to your Odoo account. Odoo.sh needs some room which you need to pay extra AND also a staging environment - to be paid as well. So, at this point, your 20 euro/month subscriptions tops 2100 euro per year!But hey, if it does not work, they will pay you back, right? NOPE!Odoo and partners have a very strict NO REFUND policy. The money is gone!

Reasons for choosing Odoo

I will be looking into other software and will not start using Odoo. I hate their business model that is purely targeting your wallet with every fart whilst saying 'we are open-source'. Its just tactics.

Ranjeet

Company size: 11-50 employees

Industry: Computer Software

Time used: Less than 6 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

December 2022

It is not appropriate for agencies to use this product

Agencies that need to build multiple websites might want to look elsewhere, as this company does not offer refunds.

Pros

The pricing is fair, but we were disappointed with the support and onboarding experience as it was not as transparent as we would have liked.

Cons

I didn't find out about the different pricing for different regions until two months into development, which really threw a wrench into our business plans.

Reasons for choosing Odoo

https://www.getboost360.com/

Reasons for switching to Odoo

The pricing structure was not disclosed to me until later in the development process, which disrupted our business strategies.

Stanley

Verified reviewer

Company size: 11-50 employees

Industry: Information Technology and Services

Time used: Less than 12 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

November 2022

Best CRM for Small to large Enterprises

POS in Odoo is simply the best point of sale I have ever used.

Pros

Availability of most requested add-on modules and makes it the most ideal crm system.

Cons

Odoo enterprise model is quit expensive especially for small business.

Reasons for choosing Odoo

Widest range of module including fleet management.

Reasons for switching to Odoo

Lack of a powerful Point of Sale

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