Excellent ERP to manage your business operations

We used to use spreadsheets before switching to Odoo and the savings in time and effort, plus the accuracy of the information is the main value we receive. Particularly, the Recruitment module helps us to configure an Application Tracking System, and now, we have visibility over KPIs that before was not possible. The implementation of an extension of the CRM module allow us to customize easily the system to our needs too.

Pros

Odoo provides my company with all the modules needed to manage the business. It is easy to set up, intuitive and the modules are well integrated.

Cons

The Community edition provides a lot of built-in features, but since version 9, Odoo has been moving features from Community version to Enterprise, so I could see some of them, which I was using, unavailable in recent versions.

Do Not Purchase Directly From Odoo

I wish it had worked. We struggeld with the software for 18 months - even reaching out to the [SENSITIVE CONTENT HIDDEN] via Twitter asking for help. Odoo does not care about the customer. If you work with a reseller, they are awesome. But we made the mistake of buying through Odoo, installing 3rd party apps and then having tons of programming issues that no one would help us with. Great software - horrible company.

Pros

The software is incredibly eligant. The way everything works together via API is astounding. I can't say enough about how flexible this software is.

Cons

Support. We made the mistake of purchasing through Odoo and not a reseller and everything was pretty much wrong from day 1. All help is predicated on you having no 3rd party apps. The problem is, you cannot run the software without 3rd party apps.

WATCH OUT BEFORE YOU BUY. You really should.

Odoo seems very fine and I'm sure it will work fantastic if you have the money to pay them.But do mind, If your company grows, you will pay 38 euro/user per month extra! 10 people in your business? That will be 4560 euro extra per year please. Just to provide a login to your own database.

Pros

If you go with the standard subscription and you are on your own, this software is just perfect. You can do anything you need for your business.But if you want more, custom things like connecting your external webshop with odoo, you will face a huge amount of paywalls.

Cons

PAYWALLS. Every function that is not standard available has to be paid for. BIG. I mean, we wanted to connect our WooCommerce webshop with Odoo. This is NOT possible with standard subscription. You will need Custom subscription which will make it more expensive for EVERY user. So 2 users = double the pay.But that is not all. In addition you will need their hosting service Odoo.SH if you want to install something like a connector for your webshop to your Odoo account. Odoo.sh needs some room which you need to pay extra AND also a staging environment - to be paid as well. So, at this point, your 20 euro/month subscriptions tops 2100 euro per year!But hey, if it does not work, they will pay you back, right? NOPE!Odoo and partners have a very strict NO REFUND policy. The money is gone!

It is not appropriate for agencies to use this product

Agencies that need to build multiple websites might want to look elsewhere, as this company does not offer refunds.

Pros

The pricing is fair, but we were disappointed with the support and onboarding experience as it was not as transparent as we would have liked.

Cons

I didn't find out about the different pricing for different regions until two months into development, which really threw a wrench into our business plans.

Best CRM for Small to large Enterprises

POS in Odoo is simply the best point of sale I have ever used.

Pros

Availability of most requested add-on modules and makes it the most ideal crm system.

Cons

Odoo enterprise model is quit expensive especially for small business.