All Odoo Reviews

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Alián

Verified reviewer

Information Technology and Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2020

Excellent ERP to manage your business operations

We used to use spreadsheets before switching to Odoo and the savings in time and effort, plus the accuracy of the information is the main value we receive. Particularly, the Recruitment module helps us to configure an Application Tracking System, and now, we have visibility over KPIs that before was not possible. The implementation of an extension of the CRM module allow us to customize easily the system to our needs too.

PROS

Odoo provides my company with all the modules needed to manage the business. It is easy to set up, intuitive and the modules are well integrated.

CONS

The Community edition provides a lot of built-in features, but since version 9, Odoo has been moving features from Community version to Enterprise, so I could see some of them, which I was using, unavailable in recent versions.

Reason for choosing Odoo

Because provides more modules. The availability in our market of Python developers to extend and customize the platform was another reason.

Reasons for switching to Odoo

Because managing business operations in spreadsheets it is extremely time-consuming. It requires a lot of coordination and is prone to errors.

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Mudssar

Verified reviewer

Consumer Electronics, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed May 2020

Pro vs Cons of Business with Odoo

Overall its good for SM businesses, very effective where you have your own devolpment team. Mostly every business/erp aspect is available.

PROS

Easy to install, every module functionalities available, wide support on google, its good for SMEs, sufficient feature to track and control finance,inventroy,sale and purchase. stratigic,tactic and operation roles are aded in features, you can formulate your busiess needs accordingly.

CONS

Customization is not easy, even less active on github, its not so speedy, modules are integerated mixed with local and internet, it should be either local or inenet, price is higher,customization is also costly due to limited support/devolpment documentation.

Reason for choosing Odoo

easy access,installation,much famous, more funtionalities.

Reasons for switching to Odoo

Business volume increased, we have exanded our units,branches, we faced much dificulties with odoo at this level.

Mohamed

Verified reviewer

Internet, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

I am very satisfied about Odoo because it has helped me to grow my online business.

I am overall very satisfied about ODOO's services and system ! Thank you !

PROS

Odoo is my favorite business partner for customer relationship management (CRM). Easy to use and fast implementation !

CONS

I like all the services from ODOO so far so, keep going well !

Reason for choosing Odoo

A friend recommendation

Reasons for switching to Odoo

A friend recommendation.

Youness

Computer Software, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed August 2019

An Odoo Defender Review

beside all the pros and cons. Odoo is just awesome, the overall experience i had with Odoo during the last 9 years is very positive.

PROS

The most interesting and brilliant thing about Odoo, is its framework and how easy we can develop using it. Also some apps are just easy to learn and well documented.

CONS

- Luck of technical and functional documentations ( functional is getting better faster than technical ). - Luck of automated migrations tools ( a pain for customers too ). - Odoo still doing big changes to its core apps, which makes all our modules obsolete very quickly. - Partnership model is very hard to keep the same label (eg. silver or gold) after a year or so, if you can't get more users.

Reason for choosing Odoo

It was at that time (9years ago) for two major reasons: - Great framework and Great ready to use modules. - Great community. - Open Source ( Also we loved the move to the new licences )

Reasons for switching to Odoo

It was at that time (9years ago) for two major reasons: - Great framework and Great ready to use modules. - Great community. - Open Source ( Also we loved the move to the new licences )

Jayvee

Health, Wellness and Fitness, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2023

Odoo: A Flexible, Scalable Business Management Platform

I appreciate the software's modularity and adaptability, which permit me to tailor the platform to my organization's specific requirements. I have access to a comprehensive set of tools for managing various aspects of our business operations thanks to the software's numerous modules and features.Although the user interface and technical complexity of some of the modules have presented some challenges, I have found that the available resources, such as documentation and support, have been helpful in overcoming these obstacles. Additionally, I value the global user and developer community's ongoing contributions to software enhancement.Overall, I believe that Odoo is a powerful and scalable software platform that can assist businesses of all sizes and industries in better managing their operations.

PROS

There are a number of things about Odoo that I like as an employee who uses it. First and foremost, I appreciate that it is an open-source platform, making it extremely customizable and flexible. Because of this, I am able to customize the software to meet the particular requirements of my organization and to modify it as our requirements change over time.I also like the software's modular design, which lets me choose and use only the modules that are relevant to my job and duties. Because of this, the software is easier to use and more streamlined, and I don't have to deal with too many features and functions.Additionally, I like that Odoo offers both cloud and on-premise deployment options, allowing me to select the method of deployment that best suits the requirements and preferences of my organization.Overall, I believe that Odoo is a highly adaptable and scalable software platform that can assist businesses of all sizes and sectors in better managing their operations.

CONS

As an employee who uses Odoo, I believe that a few things could be improved. Something that I like least about the product is that the UI can be to some degree confusing and overpowering at times, especially for new clients who are curious about the product. Although the software's modular design is generally advantageous, it can make it challenging to navigate the various modules and features, which can be frustrating.Another problem I've encountered is that configuring and using some of the software's modules might necessitate more technical knowledge. Even though there are resources to help users with implementation and support, it can still be hard to use all of the features if you don't know a lot about the technology behind them.I have found that the expense of a portion of the undertaking releases can be a bit high, especially for little and moderate sized organizations with restricted financial plans. Even though the community edition is free, it might not have all the features and functions that some businesses need, making it hard to justify the enterprise edition's price.

Anonymous

11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

2

FUNCTIONALITY

1

Reviewed October 2022

Odoo is not easy to setup

We still using odoo for our business. It's hard to use and understand, but everything it's connected. You can create an invoice and make a project automatically, create and issue and add followers+client. But it's really expensive if you need customize the tool.

PROS

All proccess of your business inside one place.

CONS

Odoo has a lot of features like another ERPs but it's really hard to get it working without get a lot of effort on coding features. There are a lot of features without enought development. If you need to add some easy feature like "don't show to client some stuff" you need to develop this and it cost money. Lot of pieces to join but those don't be so good yet.

Reasons for switching to Odoo

We move to Odoo because whe was using a lot of tools and was really hard to get interconection between them.

Summer

Transportation/Trucking/Railroad, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed August 2022

Odoo - a good idea but tricky to use

I was mainly using the software for a small business with emphasis on customizable, editable invoices and simple accounting. The software DOES this, but it is such a complicated process that it honestly began to get on my nerves to the point that I stopped using it.

PROS

The free version allows you to customize the invoices and get a good grip on it before you decide to get the full version if required.

CONS

I found it difficult to use. It was not logically laid out and also it was difficult to find already produced invoices and to edit them. I found it such a pain in the neck to use that I went back to my old software

Reason for choosing Odoo

Price

Reasons for switching to Odoo

Because I was concerned WAVE would no longer support small businesses outside of North America

Daniel

Packaging and Containers, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Odoo (6 months in)

Odoo is our new system for all things sales, accounting, CRM, and inventory. Overall experience has been great. Some challenges when it comes to implementing or changing workflow and knowing how to do it. overall has greatly improved operations and profits.

PROS

With Odoo it is your all-in-one software for everything you need. It is awesome due to its ability to link everything together. You can track down order from start to finish. Great system if you are looking for all in one CRM, accounting, and inventory system. Website building off of Odoo is super easy and has great features to implement for your customer. This software has greatly improved our sales team and overall customer satisfaction because of the all-in-one solution and visibility of your operations.

CONS

Odoo is easy to use but it does have some challenges when implementing software or improving. This is due to the database has many ways it can be changed. If you have workflow you want to implement there could various ways to achieve it. I recommend ensuring you get as many support pack hours as possible this way when launching you can ask Odoo person as many questions as needed. You will for sure need someone great with software and can understand as it is sometimes challenging.

Anonymous

51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Benefits of using Odoo

For me Odoo is very useful especially with the nature of my Job because I do have a lot of Business Trips and Meetings. It helped me a lot in easily setting me schedule. Also, my bosses will already be informed and can monitor what I am doing without me telling them because they can already see it in my calendar.

PROS

What I like the most in using Odoo is that it's very easy and convenient to set your schedule, just like for example when you have a scheduled courtesy visit with your clients, business trip and other business meetings. Also, you'll have a schedule alignment with your workmates because they will be able to know if your busy or not by just by looking at your Odoo Calendar.

CONS

I did not see anything wrong with using Odoo.

Eduardo

Verified reviewer

Marketing and Advertising, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

The complete solution for business management

This platform has been useful to manage my company. the customizability and adaptability of the software, and the intuitive user interface is super cool. this is a complete and efficient solution for business management

PROS

I really liked it because it offers a wide range of integrated modules to manage different aspects of my company. It allows to customize and adapt the software according to the specific needs of my business

CONS

at the beginning The learning curve was a bit steep, especially since I was not familiar with this type of software and also The initial configuration can take time and require technical knowledge to customize the software according to the needs of my business

Anonymous

2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed March 2022

Extremely disappointed by the Odoo solution and teams

So far: 3.5 years of development, 3 different consultants, over 60k€ "invested", countless hours spent on our side (client-side) to be as solution-driven as we possibly can - and still NO idea when our Odoo application will be in production. Our frustration is running wild.

PROS

The flexibility of the software, which in theory allows you to customize the software according to the needs of your business. The price of the standard software - but beware, as soon as you start customizing it, the costs become unmanageable.

CONS

The project management for the software implementation is catastrophic and completely dependent on the consultant you are assigned to. There are no company-wide project management standards. We had 3 successive consultants: the first one was excellent - but the 2 that followed had no methodology, and the handover was not done. As a result, 3.5 years later, our project is not live. We have been forced to add "success packs" regularly - today we have reached 400h of development - and more than 60k€ of investment - with still NO view on the product launch and big doubts about the quality of the development that has been done over 3,5 years by different developers. We can't count the number of bugs in our database, and the complexity of the proposed solution makes it rather inflexible and ill-suited to our business - while flexibility was why we chose Odoo in the first place. On the customer side, we have deployed countless hours to facilitate the process and remain as flexible as possible. Today the frustration is immense, and we are considering stopping everything to favor more user-friendly and efficient "low-code" solutions.

Reason for choosing Odoo

For having a single app and single database. So far, we have nothing.

Keriwala

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Use this product to increase your business productivity

I am working for 4.7 years with Odoo Odoo is very good, practical and easy to use ERP software Easy customization that fulfils every clients' organizational needs

PROS

Analysis reports and graphs provide easy understandability User attractive interface Easy customization Fast working

CONS

According to Indian Accounting standards, I think that Odoo has to do more deep analysis and provides the functionality to their end-users for ease of use Also Odoo have to increase types of graphs provides graphical data

Reason for choosing Odoo

Because it is very easy to use and customizable ERP software

Vendor Response

Thanks for the great review! We look forward to continuing to collaborate with your organization! :)

Replied July 2019

User Profile

Awais

Verified reviewer

Apparel & Fashion, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed June 2020

ERP:Finance and Manufacturing on Odoo

Good for SME, trade or ecommerce business, efective ERP not any bug found. Finance, planning,porecurement,inventory and manufacturing are integrated each ither aswell seprately installed.

PROS

Every module is available, wide range of available features, modules. Grsphics and web interface is awesome, installation is easier, customization can be made. Secure and remotely access, available in SAas and local server, even can be installed on your domain.

CONS

Customization is not easier, less controll on transaction data. Less controll on authorizations,roles. Management role is missing, can be slower or face bugs for large industry, some issues found in finance like credit limit cant be set.

Reasons for switching to Odoo

transaction volume increased, many bugs were foubd and some features was missing

User Profile

Marco

Verified reviewer

Retail, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

The all-in-one solution.

For entrepreneurs who are starting the software is the right one, the modules that are needed are pre-installed and where the economic factor is an important factor, it fulfills its purpose.

PROS

Odoo is an open source ERP system, so it is easy to customize according to your needs, provides many pre-installed modules that are very useful and easy to handle and can be used in all types of companies from small to large corporations.

CONS

To customize or develop it requires a lot of effort and time and also the cost of Enterprise versions is quite expensive, the interface should be more eye-catching development requires good programming skills.

Reason for choosing Odoo

For the ease of installation or the purchase of space in the cloud that had the system pre-installed.

Chris

Computer Networking, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY