--- title: "Odoo Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Odoo . Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Odoo is a good fit for you!" source_url: "https://www.softwareadvice.com/erp/odoo-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [CRM Software](https://www.softwareadvice.com/crm/) / [Odoo](https://www.softwareadvice.com/crm/odoo-profile/) / Odoo Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/crm/odoo-profile/) Reviews [Alternatives](https://www.softwareadvice.com/crm/odoo-profile/alternatives/) # Odoo User Reviews ## Reviews summary - Overall rating: 4.2/5 - Total reviews: 1,335 ### Secondary ratings - Ease of use: 4.0/5 - Customer support: 3.9/5 - Value for money: 4.1/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 703 reviews (53%) - 4 stars: 403 reviews (30%) - 3 stars: 103 reviews (8%) - 2 stars: 38 reviews (3%) - 1 star: 88 reviews (7%) ### Most mentioned pros - The invoicing, contact management, and sales tracking capabilities are all housed in a single roof without the need to pay three different tools and this is something that I really liked after it was all set up and operational. - The platform provides a comprehensive and centralized solution for managing different business operations, such as CRM, sales, inventory, accounting, HR, and project management, in one system - Odoo has solved our diverse business needs including supply chain management, social media management and all procurement related processes. ### Most mentioned cons - We contracted with Odoo to develop a custom ERP solution for our small business over a year ago, and the project remains unfinished to this day. - There was no willingness to accommodate a reasonable request, and the communication quickly became focused on legal obligations instead of finding a customer-friendly solution. - Dishonesty, lack of professionalism, false promises on deadlines, refused to give a hard target date on software development. ## Odoo customer reviews Showing reviews 1-25 of 1,335 (page 1). ### Very capable all-in-one platform, but takes time to learn - Overall rating: 4/5 - Reviewer: Furkan A. - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Odoo was positive. I used the free trial mainly to understand how the platform handles business processes, and I can see why companies choose it as an all-in-one system. Having sales, customer information, invoicing and other operations connected in the same platform is a major advantage. It also seems flexible enough to grow with a business instead of forcing you to replace the system later. At the same time, I think new users need to invest some time before the experience becomes comfortable. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros What impressed me most during the free trial was how much Odoo brings together in one system. Sales management, contacts, invoicing and transaction-related workflows can all connect to each other instead of feeling like separate tools. I especially liked the idea of being able to start with the modules I need and expand later. Once I understood the basic structure, the workflow started to make much more sense and the overall feature set felt very capable. #### Cons The main issue for me was the learning curve. Odoo has so many modules, menus and configuration options that the first experience can feel more complicated than expected. Some simple tasks took me longer because I had to understand how Odoo structures the workflow first. I only used the free trial, so I did not get far enough to judge every advanced feature or the long-term customer support experience. --- ### Innovative platform with plenty of scope based on good standard processes. - Overall rating: 5/5 - Reviewer: Gianna D. - Verified reviewer: Yes - Industry: Restaurants - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Odoo offers optimal digital support for all areas of business processes, anytime, anywhere. The ability to access important information and processes from anywhere offers significant benefits. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The system allows the company to manage both its finances and inventory in a single system. This makes Odoo comprehensive business software and ideally suited for project controlling. It is inherently easy to use and saves considerable time, making work more efficient. Best of all, no software installation is required, can be cloud based. Furthermore, its extensive functionality and up-to-dateness are impressive, thanks for to its many features and regular updates. #### Cons That's hard to say, as the range of functions is very extensive and the software is highly scalable. However, the development environment for customization projects could be improved or made easier. --- ### Odoo Enthusiast - Overall rating: 5/5 - Reviewer: Micah S. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is an amazing product to interface with. We are building integrations with dozens of other platforms. #### Cons I can be a daunting ecosystem for new developers. The level of complexity for seamingly simple operations can be overwhelming. #### Reasons for switching to Odoo Needed more flexibility. Odoo gave us what we needed. --- ### Just don't waste your time - Overall rating: 1/5 - Reviewer: Gene C. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered It's as bad as Albonomics in Australia, only worse. Fancy being charged a premium, to populate yoru subscription to use what you paid for Our fee went from $567/yr to over $5000 per year So then we had to delete all the work we paid for Was an experience that cost thousands in dollars and 6 months in time, for no outcome. The onlytime they return contact is to hit you with the mother of all invoices. Just avoid. It is not worth it #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros It looks good, sounds good, until you sign up. The experience is so bad, we sacked the firm that signed us up #### Cons It took months, to get any support. Then we had to engage a specialist to upload, populate and be able to use it only to find they wanted to charge an extra 5k pa for the work we paid for to do its job --- ### Good software, disappointing consulting experience - Overall rating: 1/5 - Reviewer: Cecile Anne R. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience is mixed. The software itself is very good and has strong potential, but the consulting experience was disappointing. I expected the consultant to bring expertise, understand our business processes, and help us translate our needs into a practical Odoo setup. Instead, I often spent more time and energy trying to obtain clear answers than I saved by using the consulting service. After 25 hours, I did not feel that we had reached a sufficiently concrete or useful configuration for our company. For companies considering purchasing an Odoo consulting package, I would strongly recommend also evaluating experienced external Odoo consultants. The software is valuable, but in my case the official consulting service did not provide enough added value. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Odoo is a powerful and flexible software with many useful features. The platform itself has a lot of potential, and even the built-in AI is often very effective for standard questions and basic guidance. I also appreciate the fact that many business processes can be managed within one ecosystem. #### Cons My main disappointment was the consulting service. I purchased a 25-hour consulting package for about €1,450 after a 15% discount. Unfortunately, I felt that a significant part of those hours was not used for real consulting. In several cases, even for relatively standard Odoo questions, the assigned consultant had to ask internal colleagues for help, and all of that time was deducted from my package. I fully understand paying for the time needed to answer my questions, but I do not think I should also be paying for the consultant's own training time. I also found the approach too standardized. There was very little effort to understand our specific business model and propose tailored solutions. The answers often remained within the most basic standard configuration, without really exploring tools such as Odoo Studio or more suitable alternatives. Even the first hours of the package were partly spent on standard presentations that were not specifically adapted to our company. #### Reasons for switching to Odoo not satisfied with mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm --- ### One system to rule them all, unless you hate modules - Overall rating: 5/5 - Reviewer: Corey K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is the one location where all of the business exists as opposed to where there were once 6 locations. Before Odoo, we utilized one application to generate quotes, a spreadsheet to manage inventory levels, a third application to send invoices, and often the same part number would be represented differently (three ways), therefore every month someone would reconcile the differences and every month there would be slight discrepancies. If your organization relies heavily upon spreadsheets to operate, Odoo replaces those spreadsheets and delivers on much of that promise. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The parts of Odoo that actually help me get things done are the single-database idea (so I don’t have to worry about three separate systems being inconsistent) and Studio. I use Studio to create custom fields or move items around on forms – I created two custom fields within hours to track things that were unique to our company. None of my coworkers are technical; however, they learned the basic ideas of Odoo in a week. It runs in a web browser as well so I can see orders on my phone while I’m away from the office. There’s this awful synth music going on right now and the man sitting behind me has no headphones on during his video conference so I hope my sentence doesn’t fall apart! #### Cons We’re charged per user each month and for certain Apps. Every time I think “that sounds great,” I find out we need another App. I know of people who made a field in Studio only to have to reverse-engineer it 6 months later. Searching large databases is also slow. They load the entire page first, before allowing me to filter anything, so I just sit there waiting for the spinner rather than performing my duties. Pet Peeve: Each application looks somewhat different. The buttons move around, and even after using the software for 2 years, I still occasionally press the wrong corner. --- ### A consolidated ERP software that unifies operations across business Units - Overall rating: 4/5 - Reviewer: Kiran R. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 5001-10000 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. So far, the experience has been good with minor hiccups here and there. The plug-and-play model allows us to add the must have modules first, then based on the usage, other modules can be added later. This flexibility along with competitive pricing makes Odoo a good product in the market. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Odoo ERP has really helped me to manage the diverse business functions into a single amalgamated window. Right from picking up the sales lead from CRM and tracking the prospects to invoicing and inventory management, Odoo helps in everything. #### Cons We faced a technical issue during the integration of one of the modules. The data wasn't flowing in. We tried to reach customer support, but the response was unexpectedly very slow. As new modules are on-boarded, more assistance would be required. Odoo needs to work on this aspect to make it better. --- ### be aware of intransparant cross-country pricing - Overall rating: 2/5 - Reviewer: Niels d. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Not too positive after this sudden price hike, that really damaged our trust in the company severely. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros A versatile, ERP-like system that you can expand upon fairly easily. The UI is not intuitive, but with some effort you can learn to work with it. #### Cons their invoicing is very unclear: they suddenly more than doubled our monthly costs because a tiny part of our operation was in a more expensive country. Very unexpected and completely inflexible, we feel very misled in this case. This only surfaced months into our collaboration, when it's hard to pull back out. --- ### A Powerful and Flexible All-in-One Business Management Platform - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Odoo has been positive. It is a powerful and flexible business management platform that can bring many different processes together in one place. The integration between modules is particularly useful and can significantly reduce manual work and improve visibility across the business. While the initial setup and learning curve can take some time, once properly configured, Odoo can become a very effective solution for managing day-to-day business operations. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros What I like most about Odoo is that it brings multiple business functions into one integrated platform. CRM, sales, invoicing, accounting, inventory, purchasing and other modules can all work together, which reduces the need for multiple separate systems and manual data entry. I also appreciate the flexibility and customization options, allowing the system to be adapted to different business processes as the company grows. #### Cons The main drawback is that Odoo can take some time to configure and learn, especially when using multiple modules or advanced features. Some workflows are not immediately intuitive, and customization can require technical knowledge. There can also be occasional performance issues or bugs, particularly with larger databases or more complex configurations. Customer support and pricing flexibility could also be improved. --- ### Makes our team more efficient, saves time, is easy to set up and use. - Overall rating: 5/5 - Reviewer: Cristian S. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Makes our team more efficient, saves time, is easy to set up and use, and is priced reasonably compared with other similar products. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Many of Odoo's modules are very useful out of the box, without needing customization. The setup is also straightforward. #### Cons Straightforward setup, ready to use out of the box (no need, or limited need for customization or integrations) --- ### It really does handle the warehouse data pretty well - Overall rating: 5/5 - Reviewer: Kenneth C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. In the past tracking returns from other countries meant searching through many different disconnected systems to find what I needed. The finance department no longer complained to me about discrepancies between Purchase Orders due to the fact that the software automatically keeps track of everything centrally. Honestly I'm just glad that I can click approve things from my couch instead of having to drive into the warehouse on Saturdays. The customer support is also good. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Odoo dashboard puts all of the financial module and the warehouse module information on one screen which is alright I suppose. When we moved to the cloud I had anticipated that the cloud-based database would crash a lot however it seems that it will run for most days without crashing. Going back and forth from a customer's profile to the real-time inventory (live) stock levels isn't a long time either. They do have a somewhat ok-looking screen. So good value for money. #### Cons Odoo essentially blocks you from changing the core coding so if your company has a unique or "weird" way of completing processes then you will need to completely change how your company completes those processes. The on-boarding experience was horrible. On Black Friday, when we were doing our first major use of the system during peak season, the cloud synchronization between the e-commerce frontend and the warehouse logistics literally ran a continuous spinning circle on its loading wheel for 10 minutes straight, and made us appear like complete idiots to the people who were calling in. Doing each of their required updates over and over again is exhausting. --- ### Odoo really does work most of the time - Overall rating: 5/5 - Reviewer: Eugene S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has stopped the rest of the team from having to utilize hundreds of spreadsheets that I hate. The bank feed allows me to know what is going to happen by the end of the month instead of being caught off guard. I can access this system with my cell phone while sitting at the dentist office waiting. As we continue to expand into various countries and subsequently multiple currency accounts, odoo can manage them all. Since we transitioned away from quickbooks, the audit trail is much cleaner and the auditors can simply go through their process. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The reports give you current, live numbers, IF (AND WHEN) you ever get around to putting in the actual data. We were forced to hire someone to repair the api, however once done it will transfer transactions from another platform which is acceptable. The csv imports for 1099s and customer additions are faster than I thought they would be. #### Cons When viewing things at the top level, I dislike seeing where an invoice belongs to within an entity since you cannot tell while running a report. Also, the tools used for creating your own custom reports are completely frustrating. --- ### Flexible and powerful, but needs some polish - Overall rating: 4/5 - Reviewer: Elon E. - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros What I liked most about Odoo is that everything is in one place, like CRM, accounting, ops… so you don’t switch tools all the time. It’s pretty easy to use, scales well, and you can customize it a lot, for a fair price too. #### Cons What I liked least about Odoo is that some features can feel a bit rough or not fully polished, and you sometimes need technical skills to customize things properly. Also, performance can slow down with many modules, and support isn’t always super responsive. --- ### The business tool that attempts to do it all a small school needs to operate. - Overall rating: 5/5 - Reviewer: Blerta K. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I required something that could provide student contacts, course billing and some minimal sales management without the sophistication of the enterprise package. Odoo includes all that and the price-value ratio is reasonable when it comes to a small business. The learning curve is a reality, but it is only after the curve that the use day-to-day becomes natural enough. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros The invoicing, contact management, and sales tracking capabilities are all housed in a single roof without the need to pay three different tools and this is something that I really liked after it was all set up and operational. #### Cons I have had mixed responses to customer support. I asked some technical questions on transaction management a couple of times and the responses I received were so vague that they were not helpful. --- ### Managing Sales With Odoo Software - Overall rating: 5/5 - Reviewer: Simeon O. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered It is alway a pleasure working with Odoo cause they have every single tool and features that i need to get tasks done. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Odoo is easy to use for creating and designing Websites because it doesn't require coding skills. It is amazing for sales management and Transaction management. If you want to secure you transactions Odoo is definitely the platform you should be using because it allows you to see each and every transaction and this helps you so that no one can steal from you. #### Cons I don't have any dislikes from my end cause this platform doesn't have issues for starters and for it works fine. --- ### Odoo's Excellence In Website Creation & Designing With Zero Coding Skills - Overall rating: 5/5 - Reviewer: karanja K. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Odoo doesn't require the user to have coding skills to build a well functioning Website for they do all that for your without coding skills. Odoo has modernised how things used to work from the analogue fashion of having to have skills to create Websites to Digitalisation of Web-creation through one touch of a button. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Odoo is a nice Website builder platform that i find to be really easy to use and one with a user-friendly interface. #### Cons Odoo lacks nothing at all. I tend to find this software rather easy to use for Web creation and designing. I don’t have problems with the platform. --- ### my with business Odoo - Overall rating: 4/5 - Reviewer: Heather H. - Verified reviewer: Yes - Industry: Investment Management - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Complete elimination of information silos. All teams work on the same interface, guaranteeing perfect consistency of operational data and optimizing overall business management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Odoo's core strength lies in its fully integrated "Swiss Army knife" approach. Being able to start with a single module and activate others as the business grows is a true luxury. Information flows are automated to the extreme: a customer order instantly triggers an inventory update and prepares the corresponding invoice without any duplicate data entry. #### Cons Major version updates regularly bring frustrating technical bugs to customized modules. Furthermore, subscription costs accelerate quickly as you stack applications and users. --- ### Don't waste your time with Odoo... - Overall rating: 1/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Don't waste your time with Odoo... most people who recommend it are being paid a referral fee... the support is extremely slow and almost non-existent in my experience and the services are slow and difficult to learn... I have wasted hundreds on dollars on Odoo and hope you don't make the same mistake. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing... difficult to use and terrible support!!!! I have been building websites since 1998 and trying to work out how Odoo works is so difficult... in my opinion they make it so difficult so you have to hire someone to use it. #### Cons The software is difficult to work out and use, documentation is poor... it is expensive once you start adding things on and support is terrible. --- ### Odoo - Flexible and easy way to manage any Business. - Overall rating: 5/5 - Reviewer: Yatra P. - Verified reviewer: Yes - Industry: Retail - Company size: 10000+ employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Odoo is a really great app. It is very easy to learn and use. Many features like customization, tasks tracking, multiple integration and automation are available which saves a lot of time. It's been around 4 months i have been using Odoo and i love it. From sales and invoicing to task management everything is at one place. Pricing goes up as we app more features and apps however it is worth to use it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best thing about Odoo is that it is all in one integration. It manages sales, CRM, inventory, HR, accounting and projects. Odoo also automates many stuffs such as invoicing, workflow approvals and follow ups which saves a lot of time. It is also very easy to use and has features for customization. It is a good value for the money. #### Cons Customer support feels bit slow with lower price subscriptions. With Higher plans subscription the customer service is feaster somehow. --- ### Flexible All-in-One Business Management Platform - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall a powerful all-in-one ERP. Helps manage sales, contacts, and finances together. Slight learning curve, but very capable once set up. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very flexible business platform. Many modules in one place—CRM, invoicing, sales. Easy to scale as business grows. Good customization. #### Cons Setup can take time. Some modules feel complex for new users. Occasional performance issues with larger data or many apps enabled. --- ### A simple all in one system for daily business work - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. After the first weeks, Odoo helps save time every day and reduces manual work. It is a solid tool to manage most parts of a growing business. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that Odoo puts sales, invoices, CRM, stock, and accounting in one place. It is easy to see all important data and follow each customer from first contact to payment. #### Cons Setup can be long and hard without help. Some advanced options are not very clear and sometimes the system feels a bit slow. --- ### Three years of experience with Odoo software. - Overall rating: 5/5 - Reviewer: Esami Allan J. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Honestly Odoo is a brilliant tool it has a very friendly user interface. Pricing is affordable even by small businesses. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The product has reliable customer support services. Practicality of the tool in terms of pricing and userbility. Effectiveness in transaction management #### Cons The product has really helped us task workflow management and sales management. I have nothing against the software. --- ### Worst ERP Experience Ever — Avoid Odoo Dubai - Overall rating: 1/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Package/ Freight Delivery - Company size: 201-500 employees - Product usage: Used daily for free trial - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Extremely disappointing. After over 6 months of back-and-forth with their Dubai team, not a single functional module was delivered. Every time they claimed something was ready, we’d test and find bugs immediately. This was only for the HR module — we never got to implement more advanced features. A complete waste of time and money. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Honestly, nothing. The experience was full of delays, poor communication, and technical errors. Even the standard HR module was full of bugs. #### Cons Lack of expertise, zero accountability, and no customer support. Every promised deadline was missed, and they completely ignored our complaints. The Dubai branch in particular was extremely unprofessional — they refused to refund us or even respond properly. --- ### Very easy to learn, easy to use enterprise ERP - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used monthly for less than 6 months - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's good tool for ERM, keeping finance, sales, CRM, HR, etc - all your data in one place. Community edition is free and open-source, so great to get a hands-on and explore. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Odoo helps us streamline functions, centralize data and run business smoothly at a cheap price. It's customizable, apt for small businesses and has easy to use UI. #### Cons It's quite flexible but it's not easy to customize. You may need to work with certified partners for successful use. --- ### Odoo ERP: Modular, Integrated and Efficient - Overall rating: 4/5 - Reviewer: Nishant T. - Verified reviewer: Yes - Industry: Financial Services - Company size: 10000+ employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Odoo offers flexible, modular ERP solution with strong integration and scalability. Best for small to mid size companies. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros - Opensource ERP software offers wide range of applications under one umbrella, such as HR, CRM, sales etc - Users can get flexibility to choose from wide range of application according to their organisational needs - Offers one free application from range of application for starters - Good for SME and start-ups companies and also valuable to those who dont want to build their own IT ERP landscape with high IT capex - Highly customised platform with clean UI offering easy navigation #### Cons - Can go expensive with multiple applications or modules and users - Inconsistent depth of application from module to module - Technical expertise is needed for deeper customisation and upgrades ## More reviews [Next reviews](https://www.softwareadvice.com/crm/odoo-profile/reviews/?page=2) --- Odoo Reviews, Pros and Cons - 2026 Software Advice