--- title: "QuickBooks Online Software Overview 2026 - Features & Pricing" description: "Review of QuickBooks Online Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/erp/quickbooks-online-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Accounting Software](https://www.softwareadvice.com/accounting/) / QuickBooks Online Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/product/393202-QuickBooks-Online/reviews/)[Alternatives](https://www.softwareadvice.com/product/393202-QuickBooks-Online/alternatives/) # QuickBooks Online Review From $38-$275/month Free trial 4 plans Updated October 7, 2026 Written by [Eduardo Garcia](https://www.softwareadvice.com/resources/author/eduardo-garcia/) Content Analyst Edited by [Mehar Luthra](https://www.softwareadvice.com/resources/author/mehar-luthra/) Team Lead, Content Wondering if QuickBooks Online is right for your organization? Our Accounting Software selection experts can help you in 15 minutes or less. On this page - Our Summary - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - Key Sentiments - User Reviews - Frequently Asked Questions - Popular Comparisons ## Our Summary QuickBooks Online 4.3 [(8544)](https://www.softwareadvice.com/product/393202-QuickBooks-Online/reviews/) FrontRunner 2026 Pros: - User-friendly interface - Customizable invoicing Cons: - Feature limitations - Customer support Pricing Starting at $38.00 flat rate per month ### What is QuickBooks Online: QuickBooks Online is a cloud-based software platform that streamlines business accounting. The online version makes the tool accessible from anywhere, on any device. Specifically, QuickBooks Online offers billing and invoicing, expense tracking, and financial reporting features. ### Why we like QuickBooks Online: QuickBooks Online has been featured as our [FrontRunners report for Accounting Software in 2025](https://www.softwareadvice.com/accounting/). It allows for increased connectivity across device platforms and real-time collaboration. The platform automates accounting tasks, data integration, and industry-specific insights and apps. Additionally, QuickBooks Online can integrate with third-party applications such as Expensify, PayPal, and Amazon Business. ### Who should use QuickBooks Online: QuickBooks Online is especially useful for businesses with multiple accounting clients or users in various global locations. It’s a valuable tool for small to medium-sized businesses, with 67% of those who reviewed the product having between 2 and 50 employees. Do you work for QuickBooks Online? [Manage this product listing](https://www.g2.com/products/quickbooks-online/claim_requests/new?auto=true) Wondering if QuickBooks Online is right for your organization? Our Accounting Software selection experts can help you in 15 minutes or less. ## QuickBooks Online User Interface ## Popular QuickBooks Online Alternatives Main Product QuickBooks Online 4.3 [(8544)](https://www.softwareadvice.com/product/393202-QuickBooks-Online/reviews/) Ratings Breakdown - 4.24Ease of use - 4.16Value for money - 4.00Customer support - 4.26Functionality Pricing Starting at $38.00 per month Get Price Alternative Product [QuickBooks Enterprise](https://www.softwareadvice.com/construction/qb-desktop-enterprise-profile/) 4.5 [(20688)](https://www.softwareadvice.com/construction/qb-desktop-enterprise-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 4.30Value for money - 4.14Customer support - 4.40Functionality Pricing Starting at $2210.00 per year Get Price Alternative Product [Xero](https://www.softwareadvice.com/accounting/xero-profile/) 4.4 [(3330)](https://www.softwareadvice.com/accounting/xero-profile/reviews/) Ratings Breakdown - 4.36Ease of use - 4.24Value for money - 4.04Customer support - 4.30Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) 4.2 [(2079)](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/reviews/) Ratings Breakdown - 3.97Ease of use - 3.86Value for money - 3.82Customer support - 4.22Functionality Pricing Available upon request Get Price Alternative Product [Sage Intacct](https://www.softwareadvice.com/accounting/intacct-accounting-profile/) 4.3 [(717)](https://www.softwareadvice.com/accounting/intacct-accounting-profile/reviews/) Ratings Breakdown - 4.20Ease of use - 4.00Value for money - 3.98Customer support - 4.23Functionality Pricing Available upon request Get Price Alternative Product [Sage Construction Suite](https://www.softwareadvice.com/product/185440-Sage-Construction-Suite/) 4.0 [(1061)](https://www.softwareadvice.com/product/185440-Sage-Construction-Suite/reviews/) Ratings Breakdown - 3.70Ease of use - 3.67Value for money - 3.90Customer support - 3.94Functionality Pricing Available upon request Get Price ## QuickBooks Online Overview QuickBooks Online is a cloud-based accounting software designed to help businesses manage their finances. It offers a range of tools to automate financial tasks such as bookkeeping, invoicing, payments, payroll, and more. The software features a mobile application that allows users to access their business information on-the-go. QuickBooks Online caters to a variety of businesses, from freelancers and startups to professional services firms and product-based companies. It integrates with multiple third-party applications to help streamline operations and workflows. ## QuickBooks Online Pricing and Plans Starting price: $38.00 per month Free Trial Free Version Simple Start $38.00 flat rate, per month Plan includes: - Bookkeeping automation - Invoice and payments - Tax deductions - General reports - Receipt capture - Mileage tracking - Cash flow - Sales and sales tax - Estimates - Contractors Read More Essentials $75.00 flat rate, per month Plan includes: - Connect 3 sales channels - Multiple currencies - Enter time - Enhanced reports Plus $115.00 flat rate, per month Plan includes: - Connect all sales channels - Inventory - Project profitability - Financial planning - Comprehensive reports Advanced $275.00 flat rate, per month Plan includes: - Auto-track fixed assets - Data sync with Excel - Employee expenses - Batch invoices and expenses - Custom access controls - Workflow automation - Data restoration - 24/7 support & training - Revenue recognition - Powerful reports Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### Our Analysis of QuickBooks Online's Pricing Plans We've dug deep into QuickBooks Online's subscription plans to help you determine the best fit for your accounting needs. We’ve also summarized the advantages and limitations of each tier. QuickBooks Online offers four distinct plans: Simple Start, Plus, and Advanced. Each option is tailored to accommodate businesses at different stages of growth and complexity, so understanding the nuances of these plans is key to selecting the right one for... your organization. \_\_Simple Start Plan\_\_ The Simple Start Plan is tailored for small businesses and entrepreneurs just starting their journey. At $35 per month ($17.50 per month for the first 3 months), it offers a cost-effective solution for managing finances. Key features include automated bookkeeping, invoice processing, and cash flow management. \*\*Pros:\*\* - \*\*Budget-friendly:\*\* The current discounted introductory rate makes it accessible for businesses with limited financial resources. - \*\*Essential features:\*\* Provides fundamental accounting tools necessary for small businesses to manage their finances effectively. - \*\*Expert guidance:\*\* Includes 30 days of free expert-assisted setup and bookkeeping guidance to help users get started. \*\*Cons:\*\* - \*\*Restricted integrations:\*\* Allows connecting only one online sales channel, limiting the ability to sync data from various platforms. - \*\*Basic reporting:\*\* Offers general reports and tax deductions, but may not provide in-depth insights for complex financial analysis. \_\_Plus Plan\_\_ The Plus Plan caters to established businesses with more complex financial management needs. At $99 per month ($49.50 per month for the first 3 months), it offers a comprehensive set of features. \*\*Pros:\*\* - \*\*Extensive reporting:\*\* Provides comprehensive reports, including inventory and profitability analysis, enabling data-driven decision-making. - \*\*Unlimited sales channel integration:\*\* Allows connecting all available online sales channels, streamlining data synchronization across platforms. - \*\*Inventory management:\*\* Includes tools for tracking inventory levels, costs, and reorder points, crucial for product-based businesses. \*\*Cons:\*\* - \*\*Steep pricing:\*\* The monthly cost may be prohibitive for some small businesses, especially those with tight budgets. - \*\*Limited user access:\*\* Supports up to five users, which may not be sufficient for larger teams or businesses with multiple departments. - \*\*Learning curve:\*\* The advanced features may require more time and effort to master, especially for users without prior accounting experience. \_\_Advanced Plan\_\_ The Advanced Plan is tailored for larger businesses with extensive financial management requirements. Priced at $235 per month ($117.50 per month for the first 3 months), it offers the most comprehensive feature set. \*\*Pros:\*\* - \*\*Powerful reporting:\*\* Provides customizable dashboards and advanced reporting capabilities, enabling businesses to gain deep insights into their financial performance. - \*\*Scalable user access:\*\* Supports up to 25 users, accommodating larger teams and complex organizational structures. - \*\*Automation and customization:\*\* Offers workflow automation, custom access controls, and data restoration, streamlining processes and ensuring data security. \*\*Cons:\*\* - \*\*High cost:\*\* The monthly price may be too expensive for many small and medium-sized businesses, making it suitable only for larger enterprises. Complexity:\*\* To fully utilize the advanced features and customization options, significant technical expertise and training may be required. - \*\*Potential overkill:\*\* Some businesses may not require all the features offered in this plan, leading to paying for unused functionality. \_\_Conclusion\_\_ After analyzing the pricing plans offered by QuickBooks Online, it's evident that there are options designed to cater to businesses of various sizes and complexities. - \*\*For solopreneurs and small startups:\*\* The Simple Start Plan provides an affordable entry point. While it includes essential features like bookkeeping automation and invoice processing, its limitations may be felt as the business grows. - \*\*For established small and midsized businesses:\*\* The Plus Plan strikes a balance between robust features and reasonable cost. With advanced reporting, inventory management, and project profitability tracking, it empowers businesses to gain deeper insights and make data-driven decisions. The ability to connect all online sales channels also streamlines operations and saves valuable time. - \*\*Enterprises and rapidly scaling businesses:\*\* The Advanced Plan is tailored for larger organizations with more sophisticated accounting needs. Its powerful customization options, workflow automation, and enhanced access controls enable businesses to fine-tune their financial management processes. The inclusion of 25 users accommodates larger teams, while 24/7 support and training ensures prompt assistance whenever needed. Ultimately, the choice of plan depends on factors such as business size, growth trajectory, feature requirements, and budgetary considerations. By carefully evaluating these aspects and aligning them with QuickBooks Online's offerings, businesses can select a plan that optimizes their financial operations and sets the stage for long-term success. Moreover, the 30-day free trial provides an opportunity to explore the platform's capabilities firsthand, ensuring a well-informed decision. ### Compare Pricing Compare pricing across our most frequently recommended Accounting products. Software options Starting price\* User rating [Sage 50 Accounting](https://www.softwareadvice.com/accounting/sage-50cloud-profile/) $124.42 per month 4.01[(630 reviews)](https://www.softwareadvice.com/accounting/sage-50cloud-profile/reviews/) **304** recommendations [Xledger](https://www.softwareadvice.com/accounting/xledger-profile/) $750.00 per month 4.48[(25 reviews)](https://www.softwareadvice.com/accounting/xledger-profile/reviews/) **256** recommendations [Intuit Enterprise Suite](https://www.softwareadvice.com/product/528972-Intuit-Enterprise-Suite/) $7,800.00 per year No reviews yet **144** recommendations [AccountMate](https://www.softwareadvice.com/accounting/accountmate-profile/) $4,000.00 one time 4.28[(25 reviews)](https://www.softwareadvice.com/accounting/accountmate-profile/reviews/) **143** recommendations [Connected](https://www.softwareadvice.com/accounting/accountek-profile/) CA$649.00 5.00[(3 reviews)](https://www.softwareadvice.com/accounting/accountek-profile/reviews/) **138** recommendations \*Defined as the price above any available free plan ## QuickBooks Online Features Drawn from insights across 8544 verified reviews, we've outlined QuickBooks Online's best and worst rated features and how they stack up against the average rating. QuickBooks Online's score Category average QuickBooks Online's Best Rated Features Spend Management 4.83 3.79 category average ACH Payment Processing 4.80 3.32 category average 1099 Preparation 4.75 3.85 category average QuickBooks Online's Worst Rated Features Multi-State 3.30 1.45 category average Scheduling 3.47 3.72 category average Dunning Management 3.60 3.24 category average - Popular features found in Accounting Billing & Invoicing Budgeting/Forecasting Expense Tracking Fund Accounting Income & Balance Sheet Multi-Currency Payroll Management Project Accounting Purchase Order Management Tax Management - More features of QuickBooks Online 1099 Preparation 401(k) Tracking Accounting Accounts Payable Accounts Receivable Accrual Accounting ACH Payment Processing Activity Dashboard Activity Tracking Address Validation Ad hoc Reporting Aging Tracking API Approval Process Control Asset Accounting Asset Lifecycle Management Asset Tracking Attendance Management Audit Trail Automatic Backup Automatic Billing Bank Reconciliation Benefits Management Billable Items Tracking Billing Portal Cash Flow Management Cash Management Categorization/Grouping Chart of Accounts Check Printing Check Processing Check Writing Client Management Commission Management Compliance Management Consolidation/Roll-Up Consumer Use Tax Contact Database Contingency Billing Core Accounting Cost Estimating Cost Management Credit Card Management Credit Card Processing CRM Cross Ledger Posting Customer Accounts Customer Statements Customizable Branding Customizable Fields Customizable Forms Customizable Invoices Customizable Reports Customizable Templates Dashboard Data Extraction Data Import/Export Data Visualization Direct Deposit Discount Management Document Templates Donation Management Donation Tracking Donor Management Drag & Drop Dunning Management Duplicate Payment Alert Electronic Funds Transfer Electronic Payments Electronic Signature Email Management Employee Management Estimating Exemption Management Expense Claims Expense Management Fee Calculation & Posting Financial Aid Management Financial Analysis Financial Management Financial Reporting Fixed Asset Management For AEC Industry Forecasting For Higher Education For Medical Purposes For Nonprofits For Real Estate For Religious Organizations For Small Businesses For Trucking Industry Fraud Detection Fund Management General Ledger Grant Management Hourly Billing Inventory Management Inventory Tracking Invoice Creation Invoice History Invoice Management Invoice Processing Job Costing Job Tracking K-12 Mileage Tracking Mobile Access Mobile App Mobile Payments Mobile Receipt Upload Multi-Company Multi-Country Multi-Department/Project Multi-Period Recurring Billing Multi-State Online Banking Online Invoicing Online Payments Order Management Overpayment Processing Partial Payments Partnership Accounting Payment Collection Payment Processing Payment Reconciliation Payment Tracking Payroll Outsourcing Payroll Reporting PCI Compliance Point of Sale (POS) Profit/Loss Statement Progress Reports Project Billing Projections Project Management Purchase Order Reconciliation Purchasing & Receiving QuickBooks Integration Quotes/Estimates Real-Time Data Real-Time Reporting Real-Time Updates Receipt Management Receivables Ledger Recurring Invoicing Recurring Payments Recurring/Subscription Billing Reimbursement Management Reminders Remote Access/Control Reporting/Analytics Reporting & Statistics Revenue Recognition Sales Reports Sales Tax Management Scheduling Self Service Portal Self-Service Reporting Spend Management SSL Security Strategic Planning Taxability Verification Tax Calculation Tax Compliance Tax Filing Tax Forms Third-Party Integrations Time & Expense Tracking Time Tracking Transaction Tracking Trust Accounting User Management Vacation/Leave Tracking Value Added Tax (VAT) Vendor Management Version Control W-2 Preparation Wage Garnishment "What If" Scenarios ## QuickBooks Online Integrations Based on 8544 verified reviews, we've identified products most frequently integrated withQuickBooks Online. BILL Accounts Payable & Receivable Integration rated 4.5 from 34 reviews Jobber Integration rated 4.7 from 28 reviews QuickBooks Time Integration rated 4.2 from 25 reviews Dext Integration rated 4.7 from 25 reviews Square Point of Sale Integration rated 4.2 from 22 reviews Stripe Integration rated 4.6 from 22 reviews See all 243 integrations ## QuickBooks Online Key Sentiments We analyzed 8544 verified reviews for QuickBooks Online to find out what actual users really think. Most Positive Sentiments Useful for small businesses 72% Positive 17% Neutral 11% Negative Reviewers find QuickBooks Online user-friendly and beneficial for small businesses, offering scalable features and robust support. They appreciate the software's affordability and efficiency in managing finances and generating reports. Users also highlight its suitability for small and midsized businesses, noting its ability to adapt to evolving business needs and support business growth. Accounting software 59% Positive 28% Neutral 14% Negative Users appreciate QuickBooks Online for its efficient financial management capabilities and automated accounting tasks. They find that the user-friendly interface makes it easy to navigate and manage accounting processes, even for those with limited accounting knowledge. Additionally, the software's ability to streamline accounting tasks and provide direct access to accountants enhances productivity and accuracy. Invoicing 55% Positive 30% Neutral 14% Negative Reviewers highlight QuickBooks Online's automated invoicing and customizable invoice features, which simplify financial management. They appreciate the ease of converting quotes to invoices and the intuitive matching of payments to invoices. Users also find the comprehensive financial management tools, including expense tracking and reporting, invaluable for their businesses. Least Positive Sentiments Customer service 46% Positive 18% Neutral 36% Negative Users commend QuickBooks Online for its responsive customer support and helpful tutorials, which assist in resolving issues. They appreciate the availability of support via chat, phone, and email, as well as the knowledgeable support team. However, many reviewers experience long wait times and difficulty in getting efficient help, leading to dissatisfaction with customer service. Bank integration 45% Positive 31% Neutral 24% Negative Reviewers appreciate QuickBooks Online's bank account linking and reconciliation features, which streamline financial management. They find the integration with various banks and platforms helpful for automatic transaction tracking and reconciliation. However, users report frequent disconnections, duplicate transactions, and synchronization problems, which can be frustrating and time-consuming to resolve. Reporting 48% Positive 31% Neutral 21% Negative Users value QuickBooks Online's customizable reports and financial insights, which aid in decision-making and business planning. However, they express frustration with the limited customization options and difficulty in finding specific reports. In addition, some reviewers find the reporting features clunky and desire more advanced customization and ease of use. ## QuickBooks Online User Reviews ## QuickBooks Online customer ratings - Overall rating: 4.3/5 - Total reviews: 8,544 ### Rating distribution - 5 stars: 4,855 reviews (57%) - 4 stars: 2,496 reviews (29%) - 3 stars: 724 reviews (8%) - 2 stars: 196 reviews (2%) - 1 star: 273 reviews (3%) ### Secondary ratings - Ease of use: 4.2/5 - Value for money: 4.2/5 - Customer support: 4.0/5 - Functionality: 4.3/5 --- ### Best service ever! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Child Day Care Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. 10/10! Highly recommend quickbooks to everyone for all their business needs! You won't find a better program! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Quickbooks continues to be the best software I have trusted and used for a long time now and will continue to do so as long as possible! #### Cons I do not have any complaints about the bsoftware quickbooks. Quickbooks has great customer service and efficient for getting things done quickly! --- ### Synced my Work Orders to quickbooks line and got paid in one step - Overall rating: 5/5 - Reviewer: David F. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great. More ability to access on multiple devices and also correct errors, especially great with syncing third party apps. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The tech support and ease of use when syncing with our 3rd party work order app. Seamless invoicing, good pricing, and any time we have questions- they have answers ! Thanks #### Cons Just the transfer from the desktop app to the browser version UI was a training challenge but this version is better #### Reasons for choosing QuickBooks Online Overall reliability and can do everything we need #### Reasons for switching to QuickBooks Online Usability and needed more users in locations with access --- ### Great product and budget friendly. Everything in one hand! - Overall rating: 5/5 - Reviewer: Mariano U. - Verified reviewer: Yes - Industry: Investment Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Ideally suited for daily use and transaction management. Our business is growing very rapidly and QuickBooks Online has enabled us to manage this growth and scale accordingly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Offers rich overall feature set, and although it can be difficult to use, the recently released update makes it somewhat easier to navigate. I appreciate the support QuickBooks Online provides. Time entry is straightforward. However, attempting to run more complex reports and analyses is challenging. #### Cons Sometimes it's very slow. It seems this was a problem with the implementation. The user interface looks outdated but it does what it needs to. #### Reasons for switching to QuickBooks Online Performance speed was my biggest turn off, but we don't worry no more, QuickBooks Online is the real deal. --- ### Great for Managing Small Business Finances - Overall rating: 4/5 - Reviewer: Rachel W. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with QuickBooks Online has been positive. It's user-friendly, reliable, and makes managing accounting tasks such as invoicing, expense tracking, bank reconciliation, and financial reporting much more efficient. While there are occasional issues with customer support and pricing, it has been a valuable tool for managing our business finances. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros QuickBooks Online is easy to use, cloud-based, and allows me to access our accounting from anywhere. I also like its invoicing, expense tracking, bank reconciliation, and reporting features, which help streamline our day-to-day bookkeeping. #### Cons The customer support can be slow at times, and some advanced features require higher-priced plans. It can also become expensive as you add users, and occasional updates change the interface, making common tasks harder to find. #### Reasons for choosing QuickBooks Online We considered alternatives such as Xero, FreshBooks, and Sage Business Cloud Accounting. We ultimately chose QuickBooks Online because of its ease of use, strong reporting capabilities, integration options, and widespread adoption among accounting professionals. --- ### Quickbooks review - Overall rating: 4/5 - Reviewer: K F. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It was very positive. I was able to dump years of data into it and sort it out in a few days. It was an extremely useful tool. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the AI component. And they give you 1/2 off to test it to see if you like it. And I was able to generate all kinds of financial reports that looked professional. polished, etc. #### Cons It's a bit complicated to navigate it if you're not a financially inclined person. And they only give you limited AI access to ask for help. I had to ask the AI the same question several times and by the time it understood my question my credits were up. I wish it had an easier way to extract pdf bank statements into quickbooks. #### Reasons for choosing QuickBooks Online Intro pricing was good and they offered an online bookkeeper to help for like 3 months so I could learn the software. --- ### Small Business Staple for Operations - Overall rating: 5/5 - Reviewer: Susan T. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it’s very good I have been using it for over a decade and am very familiar with it. Also I can see that it is becoming more user friendly with ai #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to access from any device, always works and is accurate, is a lifesaver for creating reports and tax prep and connecting to other apps and systems #### Cons Certain items can’t be reclassified in bulk when they get put into wrong category so that is a real pain. --- ### Outdated Software Renewal - Overall rating: 1/5 - Reviewer: Kristen D. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered I am beyond frustrated with QuickBooks' rigid and illogical customer service policies. My account was suspended due to an expired credit card. When I tried to log in to update my billing and proactively downgrade my subscription from their expensive tier to a $410/year plan, the system locked me out and refused to let me change plans without first clearing the balance of the old, higher rate. I spoke with three separate levels of customer service supervisors, and they all told me the exact same unacceptable policy: the only way to reactivate my account was to pay the full $1,242 renewal, and then wait around for a refund of the difference. Essentially, they are holding small business accounts hostage, forcing customers to float them over $800 in unwanted funds just to fix a payment method and change a plan. Forcing a customer to pay for a tier they explicitly stated they do not want, under the promise of a future refund, is terrible business practice and a complete lack of customer support flexibility. Fix your software loops and empower your supervisors to solve basic account adjustments. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Terrible software setup, auto-renewal issues, holding small business accounts hostage, and a lack of customer service to resolve the problem. #### Cons Holding Small business accounts hostage: Terrible software setup, auto-renewal issues, and holding small business accounts hostage --- ### Makes Accounting Easier, But Takes Some Getting Used To - Overall rating: 4/5 - Reviewer: Parker W. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used monthly for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, QuickBooks Online has been a solid tool for managing business finances. It helps keep everything organized and makes tasks like invoicing and expense tracking much easier. There is definitely a learning curve in the beginning, but once you get familiar with it, the software does a good job. It's not perfect, but it has saved me enough time to make it worth using. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros QuickBooks Online has made it a lot easier to keep track of invoices, expenses, and overall business finances. I like that I can access everything from anywhere without needing to be at a specific computer. The dashboard is pretty easy to understand once you spend some time with it, and the reporting features save alot of time compared to doing things manually. #### Cons The monthly cost can add up, especially if you need extra features or multiple users. Some parts of the system feel more complicated than they need to be, and finding certain settings can be frustrating at times. There are also occasional updates that change where things are located, which can be annoying when your used to a certain workflow. --- ### Quickbooks online is the go to for small business - Overall rating: 4/5 - Reviewer: Michael T. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have had a great experience with quick books online it has allowed us to be aware of our organizations finances witbout having to spend an arm and a leg #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I use quickbooks online to keep track of the mo ey comjng into and going oht of my nonprofit organization. #### Cons I ca t thi k of anything that i like least about quickbooks online it does everything that i need it to do --- ### Easy to use and access, great for keeping track of business financing - Overall rating: 5/5 - Reviewer: Roxanne R. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use easy access and easy to navigate. QuickBooks is a great tool for finance, especially regarding the business aspect. #### Cons Sometimes notifications on the app were delayed. Overall easy functioning little to no issues. Never had trouble logging in and out. --- Showing 1 - 10 of 8544 Reviews [See All Reviews](https://www.softwareadvice.com/product/393202-QuickBooks-Online/reviews/) ## QuickBooks Online FAQs - What is the difference between QuickBooks and QuickBooks Online? QuickBooks Online is cloud-based, while QuickBooks is installed as a program on a local device. This means that, unlike QuickBooks, QuickBooks Online can be accessed from just about any device, regardless of operating system, as long as there is internet access. Some other differences are pricing and third-party app connectivity, with QuickBooks Online proving more flexibility. Security features on QuickBooks Online are automated, while QuickBooks relies on user implementation. - Can I get QuickBooks Online for free? QuickBooks Online is free for a 30-day trial and is only available to new users. After the 30-day trial expires, users must choose one of four subscription plans to continue using it. The four plans available are Simple Start, Essentials, Plus, and Advanced, and each is billed monthly. - Do accountants have to pay for QuickBooks Online? QuickBooks Online Accountant is a free version for professional accountants who have clients who use QuickBooks Online. This provides them with remote access to their clients’ QuickBooks Online accounts. - What do I need to run QuickBooks Online? QuickBooks Online requires an account and a stable internet connection. The device must also have a supported browser, such as Google Chrome, Mozilla Firefox, Microsoft Edge, Safari, Opera, or Samsung. - Can you use QuickBooks Online for personal use? Although QuickBooks Online is designed for business use, it can also be used for personal finances. The fact that you can use QuickBooks online from multiple devices also makes it a good fit for personal use, especially if you have more than one mobile device. ## QuickBooks Online Popular Comparisons [QuickBooks Enterprise vs QuickBooks Online](https://www.softwareadvice.com/compare/49801-qb-desktop-enterprise/vs/393202-QuickBooks-Online/)[Xero vs QuickBooks Online](https://www.softwareadvice.com/compare/2976-xero/vs/393202-QuickBooks-Online/)[NetSuite vs QuickBooks Online](https://www.softwareadvice.com/compare/25483-netsuite-financials-accounting-software/vs/393202-QuickBooks-Online/)[Sage Intacct vs QuickBooks Online](https://www.softwareadvice.com/compare/1710-intacct-accounting/vs/393202-QuickBooks-Online/)[Sage Construction Suite vs QuickBooks Online](https://www.softwareadvice.com/compare/185440-Sage-Construction-Suite/vs/393202-QuickBooks-Online/)[Sage 50 Accounting vs QuickBooks Online](https://www.softwareadvice.com/compare/393202-QuickBooks-Online/vs/423487-sage-50cloud/)[Sage Accounting vs QuickBooks Online](https://www.softwareadvice.com/compare/190564-sage-business-cloud-accounting/vs/393202-QuickBooks-Online/)[QuickBooks Online Advanced vs QuickBooks Online](https://www.softwareadvice.com/compare/49805-QuickBooks-Online/vs/393202-QuickBooks-Online/)[Wave vs QuickBooks Online](https://www.softwareadvice.com/compare/18767-Wave-Apps/vs/393202-QuickBooks-Online/)[FreshBooks vs QuickBooks Online](https://www.softwareadvice.com/compare/135928-freshbooks/vs/393202-QuickBooks-Online/)[SAP Concur vs QuickBooks Online](https://www.softwareadvice.com/compare/393202-QuickBooks-Online/vs/417747-sap-concur/)[TallyPrime vs QuickBooks Online](https://www.softwareadvice.com/compare/17376-tally/vs/393202-QuickBooks-Online/)[Zoho Books vs QuickBooks Online](https://www.softwareadvice.com/compare/392386-zoho-books/vs/393202-QuickBooks-Online/)[Acumatica Cloud ERP vs QuickBooks Online](https://www.softwareadvice.com/compare/24043-acumatica-manufacturing/vs/393202-QuickBooks-Online/)[Sage 100 vs QuickBooks Online](https://www.softwareadvice.com/compare/219700-sage-100cloud/vs/393202-QuickBooks-Online/)[Zoho Invoice vs QuickBooks Online](https://www.softwareadvice.com/compare/393202-QuickBooks-Online/vs/435103-zoho-invoice/)[SAP Business One vs QuickBooks Online](https://www.softwareadvice.com/compare/262817-sap-business-one/vs/393202-QuickBooks-Online/)[Sage 300 vs QuickBooks Online](https://www.softwareadvice.com/compare/219721-sage-300cloud/vs/393202-QuickBooks-Online/) [Compare All Alternatives](https://www.softwareadvice.com/product/393202-QuickBooks-Online/alternatives/) Stuck Between Options? 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