Service365

RATING:

5.0

(2)
Overview

About Service365

Service365 is a comprehensive cloud-based ERP solution that streamlines field service processes with robust customer management, accounting, dispatching, and work order capabilities. Service365 connects your field services teams with QuickBooks Accounting. With Service365, businesses can manage customer communications, schedule follow-ups, centralize contact information all in one place. Administrators can easily plan resources time for work orders, while managing costs for every job. For on-site teams, Service365 can capture the client needs to ensure that no details are missed. Service365 can also record expenses and approve time entries for labor expenses. Service365 can easily integrate with payroll systems in order to track employee details and time for accurat...

Service365 Pricing

Please contact Service365 directly for pricing information. Per User Monthly. One time Implementation and Configuration Services Available.

Free trial: 

Available

Free version: 

Not Available

Service365 Mobile Job Report
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Service365 Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4

Functionality

4.5

Most Helpful Reviews for Service365

2 Reviews

Scott

Facilities Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2021

Service365 is easy to use for my field staff

Getting the data directly into our accounting system has always been a pain. Also, changes made in my finance department often would not find its way into the field. As a result decisions being made would be late or even wrong. Service365 allows the data between the field platform and the finance system to be 100% real time synced.

PROS

It very easy to navigate to jobs, create quotes, enter time and invoice complex job.

CONS

I wish the product would integrate with other accounting platforms.

Vendor Response

Thank you Scott. We appreciate the feedback and understand the desire for more accounting integrations. Serve Electric is leading edge and progressive. Thank you.

Replied January 2021

Jason

Financial Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Service365 makes PO's to Payroll easy

PROS

A welcome addition to importing items into accounting software. Allows for easy reconciliations in payroll. Tracking of jobs just became an easy task.

CONS

A few kinks along the road but issues get resolved quickly.

Vendor Response

Thanks for your review Jason. We work hard to make it easy and continue to make the solution better.

Replied February 2021