# ShipWorks Software Reviews, Demo & Pricing - 2026 > Review of ShipWorks Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/erp/shipworks-profile --- [Home](https://www.softwareadvice.com/) / [Order Management Software](https://www.softwareadvice.com/scm/order-management-system-comparison/) / ShipWorks Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/erp/shipworks-profile/reviews/)[Alternatives](https://www.softwareadvice.com/erp/shipworks-profile/alternatives/) # ShipWorks 2026: Benefits, Features & Pricing Wondering if ShipWorks is right for your organization? Our Order Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview ShipWorks 4.4 [(38)](https://www.softwareadvice.com/erp/shipworks-profile/reviews/) Pricing Starting at $189.99 per month ### About ShipWorks ShipWorks is an on-premise shipping software for e-commerce companies, online retailers and warehouses of all sizes. Key features include import-shipping information, print labels, automated tasks and scheduling, workforce management and reporting. It is compatible with Windows XP and newer Windows operating systems. With ShipWorks, users can automate tasks such as printing invoices, updating shipping details and sending emails. Users can also compare and negotiate prices from different carriers and services for each package. Built-in documentation helps users generate required forms with shipping information for international shipping. ShipWorks is compatible with multiple online marketplaces and shopping carts including Amazon, eBay, BigCommerce and Magento. It allows users to manage and ship orders for multiple sales channels from a centralized interface. Users can print labels for shipping carriers including FedEx, USPS, UPS, DHL, OnTrac and more. ShipWorks accounts come with phone, email and online support. Users also have access to an online knowledge base, forums, webinars and video tutorials. Wondering if ShipWorks is right for your organization? Our Order Management Software selection experts can help you in 15 minutes or less. ## ShipWorks User Interface ## Popular ShipWorks Alternatives Main Product ShipWorks 4.4 [(38)](https://www.softwareadvice.com/erp/shipworks-profile/reviews/) Ratings Breakdown - 4.34Ease of use - 4.47Value for money - 4.53Customer support - 4.39Functionality Pricing Starting at $189.99 per month Get Price Alternative Product [Fishbowl](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/) 4.2 [(1122)](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.09Value for money - 4.26Customer support - 4.12Functionality Pricing Available upon request Get Price Alternative Product [Easyship](https://www.softwareadvice.com/scm/easyship-profile/) 4.4 [(283)](https://www.softwareadvice.com/scm/easyship-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.23Value for money - 4.24Customer support - 4.14Functionality Pricing Available upon request Get Price Alternative Product [Stamps.com](https://www.softwareadvice.com/mailroom-management/stamps-com-profile/) 4.4 [(920)](https://www.softwareadvice.com/mailroom-management/stamps-com-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 3.99Value for money - 4.07Customer support - 4.31Functionality Pricing Starting at $19.99 per month Get Price Alternative Product [AutoDS](https://www.softwareadvice.com/scm/autods-profile/) 4.0 [(173)](https://www.softwareadvice.com/scm/autods-profile/reviews/) Ratings Breakdown - 3.99Ease of use - 3.68Value for money - 4.0Customer support - 3.95Functionality Pricing Starting at $12.90 per month Get Price Alternative Product [ShipStation](https://www.softwareadvice.com/scm/shipstation-profile/) 4.6 [(959)](https://www.softwareadvice.com/scm/shipstation-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.45Value for money - 4.32Customer support - 4.45Functionality Pricing Starting at $14.99 per month Get Price ## ShipWorks Pricing and Plans Starting price: $189.99 per month Free Trial Free Version Ecommerce Professional $189.99 flat rate, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## ShipWorks Features - Popular features found in Order Management Backorder Management Billing & Invoicing Customer Management eCommerce Management Inventory Management Multi-Location Real-Time Data Reporting/Analytics Returns Management Shipping Management - More features of ShipWorks Air Shipping Alerts/Notifications API Barcoding/RFID Batch Processing Bills of Lading Catalog Management Container Shipping Delivery Management Freight Shipping Ground Shipping Import/Export Management Kitting Order Entry Order Fulfillment Order Management Order Routing Order Tracking Parcel Shipping Shipment Price Calculation Shipment Tracking Status Tracking Third-Party Integrations Warehouse Management Workflow Management ## ShipWorks User Reviews Overall Rating 4.4 Ratings Breakdown 5 71% 4 16% 3 5% 2 3% 1 5% Secondary Ratings Ease of Use 4.3 Value for money 4.5 Customer support 4.5 Functionality 4.4 VR Verified Reviewer Warehousing 2-10 employees Used daily for more than 2 years Review source Reviewed April 2019 Very Customizable 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Lots of options to customize to suit our needs. Customer service to ready and able to assist directly on the software. Cons: Cost to use gets on the high side otherwise customer service takes a little more time to assist with complicated functions Read More RP Rick P. Verified reviewer Wholesale 11-50 employees Used daily for more than 2 years Review source Reviewed September 2024 Powerful software, can be confusing but works well 5 We needed an efficient way to make product shipments without having to enter data for each shipment. Ship works allows for efficient upload and quick processing. Ratings Breakdown 3 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Powerful. Allows rate shopping across various services. Cons: It's a little hard to understand how to use it. But once we understood, it works extremely well. Read More bb brandon b. Retail 2-10 employees Used daily for more than 2 years Review source Reviewed February 2017 Rude Staff 2 Customer service is extremely rude. Super slow, updates that take a long time and dont fix issues. Software freezes and takes a lot out of your computer. You need a lot of ram to run this software efficiently. I personally believe Shipstation is better, it is web based and runs smoother. I also like the data is provides as far as revenue and shipping costs. Helps me estimate true profits at a glance. I've used them since 2012 and processed almost 25,000 shipments. After today's rude conversation with their staff at Shipworks I'm moving to Shipstation. Ratings Breakdown 3 Ease of use 2 Value for money 1 Customer support 2 Functionality Pros: Easy to use Cons: Slow, too many updates, freezes, glitches Read More SS Sidney S. Information Technology and Services 2-10 employees Used daily for less than 12 months Review source Reviewed July 2016 The one program that makes my business succeed 5 I was looking for a product like this, and tried shipworks after several competitors. They sat with me on the phone to get it set up, and literally after that ten minute call, its been saving me five to six hours a day in shipping and organization time. Shipworks is the single most valuable piece of software in my online sales, and is flexible enough to expand as my business grows to other platforms. The support when there is an issue is amazing, they are easy to talk to and immediately fix problems, which is a must with mission critical software. I have now shipped over 10,000 packages with shipworks and am a huge fan. If you're looking to simplify your life and improve your shipping process, get this software, its a game changer. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: It just works. It organizes your data from different sources, allows for varied analysis, and has many built in features that save a lot of time and money. I use this to leave feedback, print and schedule orders, email customers before I ship, check when orders were sent out, leave notes when there are problems, and a million other things. The best thing about shipworks is the amazing support, when something goes wrong, they fix it in minutes to keep you up and running. Cons: I wish there would be WYSIWYG editing for templates instead of complex XML, support for Canada Post commercial accounts, the ability to print indicia for shipping on demand, the ability to update tracking after a label has been printed, more customer and order analysis tools, Canadian address validation,. I would also like to see very cheap or free new channel addons for very low volume channels, so we can try new ecommerce platforms without committing to the minimum package per month. Read More BM Brad M. Verified reviewer Consumer Goods 2-10 employees Used daily for more than 2 years Review source Reviewed March 2020 Its OK but I have my issues 4 Like I said it works, so not much to complain about. I am thinking of switching to a web based solution that won't charge me for every store I have. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: It works. gets the labels printed on our zebra printer. communicates back to the website with the status update and tracking info. These are pretty much the basics that are required. Cons: I hate that it's installed on your computer. This means that you can only do your print from the computer in the office that's set up. You have to create all your label templates, packing slips, etc. on that computer. So if anything happens to the computer you have to go through a whole new setup process. I have gone through this with a crashed computer and it was a big deal. I also dont' like that for every software or store you run, you have to get a new license from shipworks. This adds up the cost pretty quickly. I have multiple sales channels on different domains, and I have to pay Shipworks their fee each month for EACH channel. Not cool. Read More RW Robin W. Verified reviewer Retail 2-10 employees Used daily for more than 2 years Review source Reviewed June 2017 Great time-saver, can be a little tricky to set up, but well worth it! 5 Faster shipping, fewer errors in shipping, integration with needed OMS systems. Ratings Breakdown 3 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: The time-saving features in this great software are the best I've come across in a shipping software, bar none. The ability to bulk ship multiple orders simultaneously can also be a lifesaver, depending on your setup. The integration with just about any API or FTP capable system also means that this is very flexible. Cons: There are occasional bugs that can be frustrating and apparently difficult for ShipWorks to squash, given that everyone has differing systems, printers, etc. The great news is that they do eventually fix the bugs -- just last month, they finally fixed a printing issue that had been given us headaches for quite some time. Lastly, it can be tricky to get this set up initially, but their customer support is generally quite good. Read More JH Josiah H. Verified reviewer Glass, Ceramics & Concrete 2-10 employees Used daily for more than 2 years Review source Reviewed June 2021 The best customer service 5 Overall Shipworks has fantastic customer service and goes the extra mile to provide the best shipping solution. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: This software has been customized for our needs including automated actions to simplify our process. Cons: The software has had a little trouble pulling in our custom options titles from Magento 2. They are currently working on a solution though. Read More KJ Karen J. Apparel & Fashion 2-10 employees Used daily for more than 2 years Review source Reviewed November 2017 Been using for 14 years 5 I am a big fan of the way this company is run. I've never been let down by their service or their technology. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Very fast processing orders because software does not run in the cloud. Highly customizable and intuitive interface. They are always upgrading to add features and integrations. Service has always been great - no unqualified tech sending you in circles to fix a problem. I've only spoken with well-trained techs. Cons: Database backups are important as this software does not run in the cloud. When not running in a server environment, would love an easier method for upgrading (all at once vs each workstation individually). Read More MZ Mary Z. Verified reviewer Consumer Goods 11-50 employees Used daily for more than 2 years Review source Reviewed October 2017 Great Software 5 We have been able to keep up with all of our shipping demands. Without ShipWorks, I don't think we could successfully ship out our daily orders. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I use ShipWorks every day to ship our online orders. The software functionality is awesome. We are able to ship our orders quickly and easily. Cons: The only complaint I have with ShipWorks is that I am not familiar with the coding needed to customize forms and Actions better. Read More regina c. Verified reviewer Used daily for less than 12 months Review source Reviewed July 2018 I use ShipWorks daily to process orders 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It's super simple to use once it's been set up. The process is very simple and I've had zero issues with functionality Cons: It was a little difficult initially to navigate the settings and change preferences. Other than that I have no other cons. Read More Showing 1 - 10 of 38 Reviews [See All Reviews](https://www.softwareadvice.com/erp/shipworks-profile/reviews/) ## ShipWorks Popular Comparisons [Fishbowl vs ShipWorks](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/vs/shipworks/)[Easyship vs ShipWorks](https://www.softwareadvice.com/scm/easyship-profile/vs/shipworks/)[Stamps.com vs ShipWorks](https://www.softwareadvice.com/erp/shipworks-profile/vs/stamps-com/)[AutoDS vs ShipWorks](https://www.softwareadvice.com/scm/autods-profile/vs/shipworks/)[ShipStation vs ShipWorks](https://www.softwareadvice.com/scm/shipstation-profile/vs/shipworks/)[NetSuite vs ShipWorks](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/vs/shipworks/)[Cin7 Core vs ShipWorks](https://www.softwareadvice.com/scm/dear-systems-profile/vs/shipworks/)[Oberlo vs ShipWorks](https://www.softwareadvice.com/scm/oberlo-by-shopify-profile/vs/shipworks/)[Cin7 Omni vs ShipWorks](https://www.softwareadvice.com/retail/cin7-profile/vs/shipworks/)[Propago vs ShipWorks](https://www.softwareadvice.com/cms/propago-profile/vs/shipworks/) [Compare All Alternatives](https://www.softwareadvice.com/erp/shipworks-profile/alternatives/) ## Other Top Recommended Order Management Software [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) **4.2** (2045) Recently recommended **58** times [Sage Intacct](https://www.softwareadvice.com/accounting/intacct-accounting-profile/) **4.3** (687) Recently recommended **30** times [SAP Business One](https://www.softwareadvice.com/accounting/sap-business-one-profile/) **4.3** (344) Recently recommended **26** times [Item](https://www.softwareadvice.com/fleet-management/item-profile/) **4.6** (16) Recently recommended **22** times Stuck Between Options? 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