Skubana Software


 

Skubana is a cloud-based enterprise resource planning (ERP) software solution designed for e-commerce retailers.

Key features include modules for orders, inventory, purchasing and analytics. The system's orders module can aggregate orders from many different online storefronts, and users can import and export orders using custom formats and settings.

With Skubana’s functionalities for inventory management, users can synchronize inventory across sales channels. Users can take advantage of Fulfillment by Amazon (FBA), and have that stock aggregated along with in-house warehouses and third-party logistics (3PLs).

Skubana also has a vendor catalog so users can see all their supplier relationships. They can organize vendor roles in the system, from manufacturers to suppliers to dropshippers, and vendor pricing history is available so users can negotiate better purchase prices.

Skubana also has an analytics module that can generate a variety of reports to help users gain insights into their businesses. This product is priced per month. This solution is suitable for retailers of any size.

 

Skubana - Inventory
 
  • Skubana - Inventory
    Inventory
  • Skubana - Inventory value
    Inventory value
  • Skubana - Product stock
    Product stock
  • Skubana - Top sellers
    Top sellers
Supported Operating System(s):
Web browser (OS agnostic)

72 Reviews of Skubana

Showing 1-20 of 72

 

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Matthew

September 2017

September 2017

Finally Something That Does What It Says !

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

Skubana Does What It Says!
I have tried multiple solutions over the years, and every time you start to use the software and it falls short of something huge it was supposed to do. Not at all the case with Skubana, it continually helps us grow. Skubana has also helped us effortlessly ship out of 4 storefront locations along with automation between several of our distributors who dropship.

One of the best parts about Skubana is the analytics. Now we know exactly where we are making money and what we need to improve. Having this feature is nearly priceless and saves tons of headaches cobbling stuff together that ends up not being entirely accurate. WIth Skubnana it's all right there.

Lastly, the customer support is amazing. I have never had such good accurate support using any other services. Ryan and Chad have been amazing to work with,

Source: GetApp
 

Justin from Natural Stacks, Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Straight forward, easy to use, intuitive, can't complain.

Ease-of-use

Functionality

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Better visibility on inventory practices.

Pros

I like the vast array of functionality, intuitiveness and how well thought out the system is to really help your business thrive. It's meant to cut out mundane everyday tasks as well as streamlining difficult business processes. It's made keeping an eye on all sales channels easy.

Cons

No real complaints other than maybe manufacturing processes haven't been added to the software yet. It's meant specifically for Finished Products so if you handle any manufacturing and need WO's or BOM's that won't be incorporated, at least not yet.

Source: Capterra
 

Ryan from Top Shelf Barber Supplies LLC

August 2017

August 2017

Customer service has been very helpful.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

The automated order processing is what I like the best. I like knowing that my orders from all my sales channels are getting fulfilled.

Cons

I would like to be able to export inventory by date range of being imported into Skubana I add inventory all the time and when I add suppliers to them I want to be able to only export out new inventory added, not the whole list again.

Source: Capterra
 

Daniel from G-Style USA

August 2017

August 2017

Skubana is very reliable for inventory mgmt and they have very proactive staff.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Skubana's inventory management system is very reliable. If you are across more than one marketplace and are looking to consolidate your inventory, Skubana's great at that. I also like that their staff, from top to bottom, seem very proactive. The CEO is always presenting new and helpful ideas across emails and other platforms. We've had two of our dedicated Skubana tech agents get "promoted" to higher positions. Their tech support, for the most part, are very proficient.

Cons

Skubana has a number of other functions that we rarely use. Analytics reporting methods will vary by company. If you do put in a function request, don't hold your breath on it, as there are some functions that we put in a long time ago that have still not been addressed.

Source: Capterra
 

Mendy from Dont wait for the Beep, llc

August 2017

August 2017

Overall it is a great solution for syncing inventory managing shipping across multiple platforms

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

Makes my job easier syncing, managing shipping across muliple channels such as Amazon, Jet, Shopify, Walmart and more

Cons

lack of live support I.e. would like a number to be able to call in and speak to someone about an issue for immediate solution

Source: Capterra
 


August 2017

August 2017

Main Inventory Functions very reliable; other secondary functions not so much.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

Skubana's inventory system is very reliable. It tracks outgoing and incoming units well and rarely if ever gets the units wrong. If you are looking for Inventory Management software mainly to track your inventory across multiple platforms, which you should, then Skubana works great.

Cons

Although the interface looks nice, there is a lot of work that can be done. A LOT of the bulk functions need to be done by uploading spreadsheets. Even simple things like selecting/editing multiple items is not an option. If you want to edit something you have to do each of them individually or upload a spreadsheet.

Skubana needs to improve on a few of their secondary functions: Their shipping module is very inefficient and time consuming, and if you want any sort of efficiency you would probably use another shipping software.

Source: GetApp
 


July 2017

July 2017

Lots of potential - extremely promising software platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

Purchase order manager is great
FBA Workflow (NEW and in BETA) looks good and promising
Inventory management control is good and working how it should

Cons

I have been having issues with calculations in analytics that have not been resolved for months.

For order printing skubana is less advanced when you compare to shipstation. The automation rules, the selecting of orders, etc. is not good on skubana so there is some logic configuration that needs to be changed once you go to skubana from shipstation. Some of the logic cannot be transferred over either from shipstation to skubana which causes more manual input.

Source: GetApp
 

Mayte from Best Natural Choice, Corp

July 2017

July 2017

We were looking for a long time for an affordable software to help us with our inventory system.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

I personally highly recommend the software. It is very friendly and helpful. I use it on a daily basic to manage orders, inventory, etc.
They have a very good price and when it comes to customer service they are excellent.

Source: Capterra
 

Mayte from DecoNova International Realty
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Highly Recommended

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Pros

I personally highly recommend the software. It is very friendly and helpful. I use it on a daily basic to manage orders, inventory, etc.
They have a very good price and when it comes to customer service it is excellent.

Source: GetApp
 

Crystal from Cybercartel
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Skubana helps me to manage shipping and receiving in our large-inventory company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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I can quickly access shipping information when dealing with our inventory.

Pros

This program is organized well and aspires to be a quick, easy-to-use program when dealing with shipping inventory in and out of our warehouse.

Cons

The program frequently moves slowly or crashes. When signed in I am sometimes kicked out of the program and lose work. This is not an everyday thing but enough to mention it.

Source: Capterra
 


June 2017

June 2017

Skubana is a great software overall, very friendly and in my opinion has the most versatile platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It has a very friendly User interface, good service and a lot of integration options. For me, the biggest advantage with it was the orderbots, this feature basically lets you customize and automate your order process depending on many variables. For example from which warehouse did the product come, what sales channel did the sale come through, what label does it have (you assign this personally), and others. This makes the software exceptional and very versatile.

Cons

There are some glitches with ebay Global shipping program, the price that shows in skubana includes the global shipping which the client pays directly to ebay, we asked for this to be fixed since last year and nothing yet... This has been the only issue with them

Source: GetApp
 

Sam from Cross Path Capital, LLC

June 2017

June 2017

Skubana frees up time to focus on growing and scaling your business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

If you are serious about growing you e-commerce business you need an automated system to manage inventory and link all of your sales channels in one central location. Skubana solved this and then some for us. Designed specifically for e-commerce businesses this software has all the necessary tools that other competing software's may lack because they were designed for general business applications outside of the e-commerce realm. Exactly what we needed to automate repetitive, non revenue generating tasks to free up time to focus on scaling our business. Would definitely recommend to other e-commerce sellers.

Cons

Takes time to fully learn the software when just beginning. Complicated integrations may run into unique issues, but support staff is friendly and available to help.

Source: Capterra
 


June 2017

June 2017

A must have tool for inventory management, and multi-channel fulfillment.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

If you are serious about growing you e-commerce business you need an automated system to manage inventory and link all of your sales channels in one central location. Skubana is your answer. Designed specifically for e-commerce businesses this software has all the necessary tools that other competing software's may lack because they were designed for general business applications outside of the e-commerce realm.

Cons

Takes time to fully learn the software when just beginning. Complicated integrations may run into unique issues, but support staff is friendly and available to help.

Source: GetApp
 

Rick from Undaunted Brands
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Does a lot very well and adding features that we love

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Support

We save a lot of time and don't have to manually figure out when inventory needs to be ordered because Skubana keeps track of sales velocity, lead times, shipping, etc.
It's also nice to be able to process orders using one tool as opposed to each channel.

Pros

I really like the auto-PO feature and the product bundling functionality... it saves us a lot of time. I also like the ability to manage all our orders from one location. Skubana connects to all our channels including Amazon, FBA, Walmart.com, and our own Shopify website. The analytics section helps us see what's going on as far as lost profits, COGS, etc.

I can't wait until they come up with listing management features!

Cons

I wish it would send me emails when I get an order I need to fill, or at least highlight the "Order" menu with the number of order that need attention as a little badge overlay.

Source: Capterra
 

Josh from BikeShopHub.com
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Skubana Simple and Intuitive yet Powerful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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An easy to jump into solution for all of my inventory management need.

Pros

I really like how intuitive and straight forward it is. With very little training, my team was able to get up and running very quickly in a time crunch. Skubana really seems to have almost everything we need to sort out the inventory side of our business. The fact that the owner comes from a background of eCommerce is very clear as the software works great for running small to medium size eCommerce operation.

Cons

As we're still getting setup, the issues that are problematic with it for us will likely get sorted out one way or another. That said, we would like to see the MPN on pick lists and packing lists. Being able to maintain settings view setting on more screens would be helpful.

I'd like to see inventory numbers on the pick list so we could look for inventory issues while picking.

Like I said, we're new to Skubana, getting settled in and figuring out our way through it. My list of issues is basically a summary of what we're sorting out over the last few weeks. But I can't imagine having some form of similar issue with other software.

Source: Capterra
 


June 2017

June 2017

Great Product for a Growing Company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the ease of use and the fact that it's online so I can access it anywhere at any time. Also, the linkage to my webstores and third party logistics centers was quite easy! It's very simple to train new employees on. Its a very good tool for small to medium sized companies.

Cons

The PO section can definitely be improved upon. The way it does partial line items is very frustrating. I also found that the customer support person I worked with was restricting the overall ability of Skubana due to their lack of knowledge about what could be done. I ended up doing things I was told were not possible. Pretty frustrating to learn on my own.

Source: GetApp
 

Slavica from Grace Eleyae Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Great Inventory Management Platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Intelligent, well developed platform based on the first hand e-commerce experience. After a disastrous and unsuccessful integration with CIN7, switching to Skubana came as a solution we were dreaming about.

Cons

The integration process was challenging mostly for two reasons: the apps we had to integrate where not on the level we needed the to be, especially the ones that were to connect 3PL and accounting. Unify can not work with Zero so we had to cancel that app.

Source: Capterra
 

Caleb from CR Endeavors

June 2017

June 2017

Most intuitive UX of the top platforms we've used... by far!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support
Pros

We have attempted several other, well regarded, inventory management/order tracking systems and none of them have come close to the robust capabilities combined with the thoughtful UX of Skubana. Their automation and orderbots were very simple to set up. Their support was great in getting us off the ground and running.

If you are looking for a comprehensive platform I highly recommend you consider Skubana. They've been outstanding for us!

Cons

I know most platforms charge a % of revenue and even though Skubana's is just 0.25% I still wish this fee was not a necessary part of their pricing model.

Source: Capterra
 

David from The Better Foundation
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Saved me hours a day by integrating 4 selling channels into 1 easy to use program.

Ease-of-use

Functionality

Product Quality

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Value for Money

Ease-of-use
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Saved me tons of time!

Pros

We were selling through Shopify, Amazon, Jet and eBay. Before we got Skubana, I was spending hours a day bouncing back and forth in between the 4 selling platforms making sure orders were importing correctly, stock quantity was current and making sure tracking information was uploaded for each order. Skubana easily integrated all 4 selling channels along with our 3PL we use. It has easily saved me 10+ hours a week.

Cons

The one thing I wish I could do directly from the software is to contact support. It would be nice if there was a button or link that I could click on that would automatically open up an email addressed to my account manager.

Source: Capterra
 

Alla from Floorcare.com

April 2017

April 2017

Best move ever

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Value for Money
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We switched from Quick Books Enterprise to Skubana about four months ago to streamline our process and maximize efficiency. Our business model is based on drop shipping from multiple manufacturers and sales orders coming in from multiple channels and market places. Skubana allowed us to automate connections to both, suppliers and selling channels, which saves a ton of time. Even though we are still learning our way around, Skubana team has been extremely helpful throughout this process. The customer representative was instrumental in getting us set up and one more representative who is my go-to guy on daily basis. He is not just exceptionally knowledgeable and experienced, but also very personable and patient. Working with other ERP systems in the past (Infor Syteline and QB), it is very refreshing to be able to reach your support guy at any time and actually get solutions to your problems. Switching to Skubana was a great move for our business, as there is no way we would've been able to keep up with the growth we're experiencing without that team.

Source: Capterra