Skubana Software


 

Skubana is a cloud-based enterprise resource planning (ERP) software solution designed for e-commerce retailers.

Key features include modules for orders, inventory, purchasing and analytics. The system's orders module can aggregate orders from many different online storefronts, and users can import and export orders using custom formats and settings.

With Skubana’s functionalities for inventory management, users can synchronize inventory across sales channels. Users can take advantage of Fulfillment by Amazon (FBA), and have that stock aggregated along with in-house warehouses and third-party logistics (3PLs).

Skubana also has a vendor catalog so users can see all their supplier relationships. They can organize vendor roles in the system, from manufacturers to suppliers to dropshippers, and vendor pricing history is available so users can negotiate better purchase prices.

Skubana also has an analytics module that can generate a variety of reports to help users gain insights into their businesses. This product is priced per month. This solution is suitable for retailers of any size.

 

Skubana - Inventory
 
  • Skubana - Inventory
    Inventory
  • Skubana - Inventory value
    Inventory value
  • Skubana - Product stock
    Product stock
  • Skubana - Top sellers
    Top sellers
Supported Operating System(s):
Web browser (OS agnostic)

77 Reviews of Skubana

Showing 1-20 of 77

 

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Monica from online e-retailer

October 2017

October 2017

A fantastic ecommerce "Hub" solution!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

Intuitive - Skubana is incredibly intuitive to use. All of the features and functionality are set up to flow in a very natural way. This is especially great for our end users but it also keeps our training and operational costs down.

All-in-One - No system is an all in one solution but Skubana is pretty close. We can manage an enormous amount of our business through Skubana directly or through one of their ever-expanding App partnerships.

Onboarding - Skubana assigns a point person who walks you and your team through set-up and use of the system. Honestly, they hold your hand so that even technically challenged implementors and users can run w/the platform w/out much effort. This is a huge bonus for smaller companies w/out a lot of resources.

Trouble Shooting - I've never been through an integration that didn't have set-up issues. Skubana works as your partner and your advocate to push issues through to resolution.

Pricing - A company would be hard-pressed to find another solution that does as much as Skubana does.

Cons

I wish they had a bigger staff to do even more great things! The current system already has great functionality. But I know they have more in the pipeline. Skubana's only limitation is its bandwidth and time.

Review Source: GetApp
 

paul from Harmoneez Inc

October 2017

October 2017

Quit shopping and sign up now!

Ease-of-use

Functionality

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Value for Money

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Pros

Skubana has people you can actually talk to, they know their business and understand yours. If you're looking for a selling platform then look no further. I've been in contact and used many. Channel Advisor: I never signed up with CA since tier pricing is a joke which is always to their advantage and you still need to hire many additional companies to actually make all the gears turn. Sku Vault: I was with this company for 4-6 months and by far the absolute WORST out of all of them, 3k+ start up fees to launch on a platform that never worked. Overselling often and only way to contact them to resolve was to "submit a ticket" to an email system that had "bugs"(I have e-mails to prove this) I was forced to leave Sku Vault and go back to Stitch labs. And of course, you can't get the start up fees back. Stitch labs: My second favorite (behind Skubana) and actually a good company. I was with for a few years and they were good but still they're missing tools I needed which skubana has. Seller Cloud: paid the fees+ start up and never went live so it was a loss. I was sold on many tools they said they had and the further I dug (after start up fees paid) I realized they were not a fit.

Review Source: Capterra
 

Mark

October 2017

October 2017

Increased revenue because of Skubana - Win all the way around.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

#1 we make more money. The integration accross all channels yet we still control all pricing , inventory from the single cloud system flat out genius. Unlimited users, everyone on my team has access to everything at anytime. Not just one or two but everyone. The ability to use 3PL's that integrate directly into Skubana is allowing us to lower our costs and reach more customers faster. The customer support with the dedicated support specialist is the best we have ever seen. Anytime ANY of my staff have had an issue the support from Skubana has been second to none. Fast, accurate and exactly what is needed in real time. All inclusive. Over all Skubana is all inclusive, support, users, native features etc. all part of what you get. Love it.

Cons

Would like to see native two way communication with Quickbooks. Skubana has a 3rd party app at an added cost that will allow down loading into QB but not two way.

Review Source: GetApp
 


October 2017

October 2017

Good ERP Solution That Has Most of What We Need

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

Easy order routing
Transferring inventory between warehouses is effortless
Syncing products across channels is well done

Cons

Inventory views for daily, weekly, monthly inventory are almost non-existent
Analytics and reporting features are lacking
Processing manual orders takes multiple steps

Review Source: GetApp
 

Peyton from Hummingbird Ideas
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Omni Channel made easier and better visibility into marketplace profitability

Ease-of-use

Functionality

Product Quality

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Value for Money

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Pros

1. Ties all marketplaces and websites under one roof! Enough said.
2. Allows you to see profitability and sales in various forms including: per sku, by marketplace, top grossing items, overall profitability, desired dates. All of this allows a business to make better decisions on which products are winners and losers. And it enhances your ability to know which products are doing better on the different marketplaces.
3. View inventory levels at all your warehouses as well as customizing how you see the inventory.
4. Auto generated PO's based on historical sales. This feature takes the guess work out of knowing which items need to be in-stock especially if you are selling through FBA. You can configure this feature in various ways to allow customization based on your inventory and PO needs.
5. Open API - This is important if you are a more advanced seller and need to integrate Skubana into other apps or platforms.
6. The support team at Skubana has been wonderful to work with and very responsive. They do a much better job that other software companies. Support is included with your package. You can email or talk with a live person in the U.S! And you are never rushed or pressured to get off the phone.
7. They are focused on building features that help you sell more. And in the 2 years we have been using the Skubana software it has gotten better with the new features they have released.

Cons

1. This platform is jammed packed with so many features that you can get a bit overwhelmed. On the filp side, when you do get overwhelmed just email your account manager. Our account manager has been a pleasure to work with.

Review Source: GetApp
 

Kyle from Pawstruck.com

September 2017

September 2017

Overall, a great service to manage inventory, fulfillment, and sales across multiple channels.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

You can sync inventory, fulfill orders, and list on multiple channels all within one platform. Makes it really convenient and you don't have to look elsewhere for features.

Cons

Sometimes there can be bugs but they are pretty receptive and get them patched quickly in most scenarios.

Review Source: Capterra
 

Matthew

September 2017

September 2017

Finally Something That Does What It Says !

Ease-of-use

Functionality

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Pros

Skubana Does What It Says!
I have tried multiple solutions over the years, and every time you start to use the software and it falls short of something huge it was supposed to do. Not at all the case with Skubana, it continually helps us grow. Skubana has also helped us effortlessly ship out of 4 storefront locations along with automation between several of our distributors who dropship.

One of the best parts about Skubana is the analytics. Now we know exactly where we are making money and what we need to improve. Having this feature is nearly priceless and saves tons of headaches cobbling stuff together that ends up not being entirely accurate. WIth Skubnana it's all right there.

Lastly, the customer support is amazing. I have never had such good accurate support using any other services. Ryan and Chad have been amazing to work with,

Review Source: GetApp
 

Justin from Natural Stacks, Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Straight forward, easy to use, intuitive, can't complain.

Ease-of-use

Functionality

Product Quality

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Value for Money

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Usability
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Better visibility on inventory practices.

Pros

I like the vast array of functionality, intuitiveness and how well thought out the system is to really help your business thrive. It's meant to cut out mundane everyday tasks as well as streamlining difficult business processes. It's made keeping an eye on all sales channels easy.

Cons

No real complaints other than maybe manufacturing processes haven't been added to the software yet. It's meant specifically for Finished Products so if you handle any manufacturing and need WO's or BOM's that won't be incorporated, at least not yet.

Review Source: Capterra
 

Ryan from Top Shelf Barber Supplies LLC

August 2017

August 2017

Customer service has been very helpful.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Pros

The automated order processing is what I like the best. I like knowing that my orders from all my sales channels are getting fulfilled.

Cons

I would like to be able to export inventory by date range of being imported into Skubana I add inventory all the time and when I add suppliers to them I want to be able to only export out new inventory added, not the whole list again.

Review Source: Capterra
 

Daniel from G-Style USA

August 2017

August 2017

Skubana is very reliable for inventory mgmt and they have very proactive staff.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
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Pros

Skubana's inventory management system is very reliable. If you are across more than one marketplace and are looking to consolidate your inventory, Skubana's great at that. I also like that their staff, from top to bottom, seem very proactive. The CEO is always presenting new and helpful ideas across emails and other platforms. We've had two of our dedicated Skubana tech agents get "promoted" to higher positions. Their tech support, for the most part, are very proficient.

Cons

Skubana has a number of other functions that we rarely use. Analytics reporting methods will vary by company. If you do put in a function request, don't hold your breath on it, as there are some functions that we put in a long time ago that have still not been addressed.

Review Source: Capterra
 

Mendy from Dont wait for the Beep, llc

August 2017

August 2017

Overall it is a great solution for syncing inventory managing shipping across multiple platforms

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Pros

Makes my job easier syncing, managing shipping across muliple channels such as Amazon, Jet, Shopify, Walmart and more

Cons

lack of live support I.e. would like a number to be able to call in and speak to someone about an issue for immediate solution

Review Source: Capterra
 


August 2017

August 2017

Main Inventory Functions very reliable; other secondary functions not so much.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
Value for Money
Value
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Pros

Skubana's inventory system is very reliable. It tracks outgoing and incoming units well and rarely if ever gets the units wrong. If you are looking for Inventory Management software mainly to track your inventory across multiple platforms, which you should, then Skubana works great.

Cons

Although the interface looks nice, there is a lot of work that can be done. A LOT of the bulk functions need to be done by uploading spreadsheets. Even simple things like selecting/editing multiple items is not an option. If you want to edit something you have to do each of them individually or upload a spreadsheet.

Skubana needs to improve on a few of their secondary functions: Their shipping module is very inefficient and time consuming, and if you want any sort of efficiency you would probably use another shipping software.

Review Source: GetApp
 


July 2017

July 2017

Lots of potential - extremely promising software platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Functionality
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Quality
Value for Money
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Pros

Purchase order manager is great
FBA Workflow (NEW and in BETA) looks good and promising
Inventory management control is good and working how it should

Cons

I have been having issues with calculations in analytics that have not been resolved for months.

For order printing skubana is less advanced when you compare to shipstation. The automation rules, the selecting of orders, etc. is not good on skubana so there is some logic configuration that needs to be changed once you go to skubana from shipstation. Some of the logic cannot be transferred over either from shipstation to skubana which causes more manual input.

Review Source: GetApp
 

Mayte from Best Natural Choice, Corp

July 2017

July 2017

We were looking for a long time for an affordable software to help us with our inventory system.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

I personally highly recommend the software. It is very friendly and helpful. I use it on a daily basic to manage orders, inventory, etc.
They have a very good price and when it comes to customer service they are excellent.

Review Source: Capterra
 

Mayte from DecoNova International Realty
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Highly Recommended

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Pros

I personally highly recommend the software. It is very friendly and helpful. I use it on a daily basic to manage orders, inventory, etc.
They have a very good price and when it comes to customer service it is excellent.

Review Source: GetApp
 

Crystal from Cybercartel
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Skubana helps me to manage shipping and receiving in our large-inventory company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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I can quickly access shipping information when dealing with our inventory.

Pros

This program is organized well and aspires to be a quick, easy-to-use program when dealing with shipping inventory in and out of our warehouse.

Cons

The program frequently moves slowly or crashes. When signed in I am sometimes kicked out of the program and lose work. This is not an everyday thing but enough to mention it.

Review Source: Capterra
 


June 2017

June 2017

Skubana is a great software overall, very friendly and in my opinion has the most versatile platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It has a very friendly User interface, good service and a lot of integration options. For me, the biggest advantage with it was the orderbots, this feature basically lets you customize and automate your order process depending on many variables. For example from which warehouse did the product come, what sales channel did the sale come through, what label does it have (you assign this personally), and others. This makes the software exceptional and very versatile.

Cons

There are some glitches with ebay Global shipping program, the price that shows in skubana includes the global shipping which the client pays directly to ebay, we asked for this to be fixed since last year and nothing yet... This has been the only issue with them

Review Source: GetApp
 

Sam from Cross Path Capital, LLC

June 2017

June 2017

Skubana frees up time to focus on growing and scaling your business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

If you are serious about growing you e-commerce business you need an automated system to manage inventory and link all of your sales channels in one central location. Skubana solved this and then some for us. Designed specifically for e-commerce businesses this software has all the necessary tools that other competing software's may lack because they were designed for general business applications outside of the e-commerce realm. Exactly what we needed to automate repetitive, non revenue generating tasks to free up time to focus on scaling our business. Would definitely recommend to other e-commerce sellers.

Cons

Takes time to fully learn the software when just beginning. Complicated integrations may run into unique issues, but support staff is friendly and available to help.

Review Source: Capterra
 


June 2017

June 2017

A must have tool for inventory management, and multi-channel fulfillment.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

If you are serious about growing you e-commerce business you need an automated system to manage inventory and link all of your sales channels in one central location. Skubana is your answer. Designed specifically for e-commerce businesses this software has all the necessary tools that other competing software's may lack because they were designed for general business applications outside of the e-commerce realm.

Cons

Takes time to fully learn the software when just beginning. Complicated integrations may run into unique issues, but support staff is friendly and available to help.

Review Source: GetApp
 

Rick from Undaunted Brands
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Does a lot very well and adding features that we love

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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We save a lot of time and don't have to manually figure out when inventory needs to be ordered because Skubana keeps track of sales velocity, lead times, shipping, etc.
It's also nice to be able to process orders using one tool as opposed to each channel.

Pros

I really like the auto-PO feature and the product bundling functionality... it saves us a lot of time. I also like the ability to manage all our orders from one location. Skubana connects to all our channels including Amazon, FBA, Walmart.com, and our own Shopify website. The analytics section helps us see what's going on as far as lost profits, COGS, etc.

I can't wait until they come up with listing management features!

Cons

I wish it would send me emails when I get an order I need to fill, or at least highlight the "Order" menu with the number of order that need attention as a little badge overlay.

Review Source: Capterra