--- title: "SYSPRO Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of SYSPRO. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if SYSPRO is a good fit for you!" source_url: "https://www.softwareadvice.com/erp/syspro-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [CRM Software](https://www.softwareadvice.com/crm/) / [SYSPRO](https://www.softwareadvice.com/erp/syspro-profile/) / SYSPRO Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/erp/syspro-profile/) Reviews [Alternatives](https://www.softwareadvice.com/erp/syspro-profile/alternatives/) # SYSPRO User Reviews ## Reviews summary - Overall rating: 4.2/5 - Total reviews: 105 ### Secondary ratings - Ease of use: 4.0/5 - Customer support: 4.2/5 - Value for money: 4.1/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 53 reviews (50%) - 4 stars: 38 reviews (36%) - 3 stars: 13 reviews (12%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (1%) ### Most mentioned pros - I love the ability to do all inventory and warehouse management on one software. - I'm using it for inventor management and since I started using it I have only positive feeling. - Customer support is top notch, quick friendly and are knowledgeable with their system. ### Most mentioned cons - Crystal Reports can be quite difficult to change/update. If Syspro designs for you it can be quite costly for each template. - The accounting side of the software was not built strong in my opinion. - It can be confusing to learn the software. ## SYSPRO customer reviews Showing reviews 1-25 of 105 (page 1). ### Solid ERP for mid manufacturers - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Food Production - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros The manufacturing costing (BOM), and Financial modules are at the core of our business. Straightforward integration with other products (you need a good VAR) is a plus. Highly customizeable too. Excited for their upcoming web-based product update!q #### Cons As with all ERPs, it is a massive beast that requires tons of resources to deploy in your organization. It does not have any built-in warehouse management functions, but can integrate with other WMS systems. --- ### Good Inventory/Warehouse software. - Overall rating: 5/5 - Reviewer: Noah T. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered It’s a good experience and very helpful. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the ability to do all inventory and warehouse management on one software. #### Cons I think least liked was the user friendliness. It can be confusing to learn the software. --- ### Priced well for the functionality - Overall rating: 4/5 - Reviewer: Doug S. - Verified reviewer: Yes - Industry: Aviation & Aerospace - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's a solid product. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros You can pretty much get a module for about anything you want to do. #### Cons Some modules are written in different countries and so the data validation and user interfaces are not always uniform. --- ### The best out there - Overall rating: 5/5 - Reviewer: Rebecca B. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It was a pleasure doing business together and I hope for more time #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There customers support is phenomenal and they go above and beyond if you need help #### Cons There isn’t anything I disliked about them --- ### New System - Overall rating: 5/5 - Reviewer: Laura F. - Verified reviewer: Yes - Industry: Chemicals - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Having previously worked on SAP I found Syspro to be a more understanding programme, nothing was as rigid and applications were easier to manage #### Cons Within the sales order if contract pricing hasnt been input, we cannot save an order, upload a price for same customer and then update the processed order at one go...order needs to be updated manually line by line the system cannot recongnise the changes to the customer prices --- ### Excellent product! Been using it since 1999. - Overall rating: 4.5/5 - Reviewer: Michael G. - Industry: Electrical/ Electronic Manufacturing - Product usage: Used unspecified for more than 2 years - Reviewed: August 2016 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3.5/5 - Functionality: 4.5/5 #### Pros We have been using Syspro since 1999 and have found it to be an excellent product to run our business. We utilize Syspro to run all of our domestic and international business and to seamlessly tie our businesses together. At any point and time we have complete visibility across the entire business. We use almost all of the core component modules (accounting, inventory, sales, WIP, Purchasing, etc.) that Syspro offers and we find the software fast, stable and extremely accurate. This is the thing I like best about this product; that it is extremely stable and accurate. I would think anyone in the market for an ERP would consider this a number one criteria and I have seen too often where other products miss this mark. With Syspro, I have found that things just work. I run a distributed system across a WAN with many users in different locations; and everything works and ties out. I rarely have any issue with the functionality of Syspro. A close second to its stability is its openness of its data. There are numerous applications that we have written to augment functionality to closer align the software with how we conduct business. This is only possible because we are able to access the data utilizing their E.NET features which allows us to execute transactions without bypassing the business logic. #### Cons We are a 24 hour shop situated across the globe. Because of this, we have users in the system effectively all the time. End of Month closures and balancing functions require exclusive access in order to perform those functions. It would be better if we could perform those functions without exclusivity of the databases. --- ### A very comprehensive ERP solution for a variety of small to medium size companies. - Overall rating: 4/5 - Reviewer: Alan H. - Industry: Electrical/ Electronic Manufacturing - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros SysPro is a complete ERP solution for both distribution and manufacturing companies, which is my experience with this software. However, I don't see any reason why a service company cannot use this product as the software is licensed by the module and overall implementation can be custom tailored to the needs of each organization. The accounting and finance section is robust and complete and the general ledger can serve large organizations. Inventory and warehouse menaagement are comprehensive and should only require minor customization for most companies that use it. I imagine most of the customization can be done in-house using the power-tailoring capabilities. Another powerful set of features allow each user to have a custom and unique user interface with only the needed functionality and using personalized colors, fonts, and other graphics. #### Cons Browsing capability is limited to a relatively small number of records if you don't want to wait a very long time to see results. Alternatively, you can query the data you need using MS-Query or SQL Server Management Studio to get quick and accurate results. Many of the system reports are not very useful. Here again, you can design your own reports or use your own queries. --- ### User-friendly and Easy to Customize - Overall rating: 4/5 - Reviewer: Thomas J. - Verified reviewer: Yes - Industry: Wholesale - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it is a very good software for the money and easy to use with plenty of customization options available. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The software is easy to navigate and use and contains everything we need out of an ERP. In situations where more complex or different functionality is needed, Syspro makes it very easy to integrate with third-party softwares. There are lots of companies that offer Syspro integration out of the box, and the user base is a great community. There are also lots of customization options within Syspro that allow you to tailor the product to your company's needs without worry of those customizations not being supported by the software or the next upgrade. Administration of the software also is pretty easy. #### Cons If you don't run the latest version of the software that supports the browser-based interface, remote use for sales people is a little clunkier since you would have to access a windows PC either via VPN or remote desktop. But the browser-based product seems like it will work much better on mobile devices on the go. --- ### Great Product - Overall rating: 5/5 - Reviewer: Joanne M. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Excellent #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Sales Order Processing for adding orders #### Cons Reports are limited when trying to pull information out --- ### Syspro Review - Overall rating: 5/5 - Reviewer: Olga B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Its overall pretty good, its has lots of functionality and ability for tracking and storing information. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It's good at managing inventory, keeping track of everything and providing reporting into excel that allows one to work in and create and look for whatever is needed. #### Cons I found it at first a little hard to know how to use it, I found I would accidentally delete fields in my search area screen and not know how I did it and how to get it back. But other than that once you know how to use it, its fairly user friendly. --- ### Big Product for Big Business - Overall rating: 3/5 - Reviewer: Timothy Y. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used other for more than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This software is simply overkill for a small company (<50). Exponentially more options, fields, extensions and capabilities than we could ever use, and we found it very difficult to set up and maintain. Customer support is very skilled and professional...and expensive. Probably an excellent platform for larger companies but not a good fit for small business. #### Ratings breakdown - Ease of use: 2/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros It's a massive piece of software with enormous capability. #### Cons Highly technical and can be very difficult to use. Requires a lot of training and setup, and lots of support to maintain and troubleshoot. Not very user-friendly. --- ### ERP Solution for Small/Mid-Size Organization - Overall rating: 4/5 - Reviewer: Anthony G. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros This is an ideal enterprise resource planning (ERP) solution for small to mid-size manufacturers and distributors. #### Cons We had a tumultuous implementation experience, primarily due to the third-party vendor, but afterwards it was fine. --- ### Expensive to purchase, setup, and maintain. - Overall rating: 4/5 - Reviewer: Chip M. - Industry: Defense & Space - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good functionality. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros A plethora of functionality and data collected. Can perform modifications of limited functionality by user. #### Cons Very expensive to setup and maintain the data. Requires constant technical support for users and data. --- ### Great All Around ERP - Overall rating: 5/5 - Reviewer: Jessica D. - Industry: Electrical/ Electronic Manufacturing - Product usage: Used unspecified for more than 2 years - Reviewed: August 2016 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the stability. The software runs without major issues. If an issue does arise there are multiple outlets to look for help; forums online as well as VAR and Direct Syspro Support. The software covers everything we do, from purchasing to sales, customer and inventory management, it does it all. #### Cons Sometimes you have to rely on an outside product like Access to get more detailed reports than what is provided. If you have someone on site who knows and understands how databases work then you're ahead of the game. If not, your VAR can help a lot in this area. --- ### SYSPRO Review - Overall rating: 5/5 - Reviewer: Anne C. - Verified reviewer: Yes - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Syspro integrated all the necessary information as you need it. I like how I handle its customization feature to be more understandable. #### Cons A little limited based on its features. Fixing on some updates should be properly affixed to be more competitive. --- ### Syspro has been our work-horse for 16+ years! - Overall rating: 5/5 - Reviewer: John S. - Industry: Electrical/ Electronic Manufacturing - Product usage: Used unspecified for more than 2 years - Reviewed: September 2016 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4.5/5 - Value for money: 4.5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The support is great and they are always enhancing the product. Our CRR is awesome and very helpful. The manufacturing side is great and the BOM function works very well with formulas and batching in the food industry. The lot functions and traceability is great as well. #### Cons Having to upgrade our custom modifications every time there is a major release. This is self-inflicted somewhat.. but it keeps us behind in the upgrade cycle. And the custom programming is expensive! --- ### Accounting Manager/Controller - Overall rating: 4/5 - Reviewer: Lonna B. - Industry: Electrical/ Electronic Manufacturing - Product usage: Used unspecified for more than 2 years - Reviewed: August 2016 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4.5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Flexibility, detail. You can use the mass options it offers or just the ones you need. I am sure we could use more than we do. You have support you can use as much or as little as you need. I have used Syspro for 20 years. I am still happy with the choice for accounting, inventory and manufacturing. #### Cons We did require special detail down costing. NOT available on any software. Manual not as user friendly as it could be. Updates are not automatic. --- ### Best value for a small business. - Overall rating: 4/5 - Reviewer: Anne G. - Industry: Electrical/ Electronic Manufacturing - Product usage: Used unspecified for more than 2 years - Reviewed: August 2016 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4.5/5 #### Pros Syspro is highly customizable and can be configured to fit just about any business structure, from process manufacturing to ecommerce retail. The online help is robust, and the online forums are available for technical help. #### Cons The downside of the product being highly customizable is that configuration must be well planned and well thought out prior and during implementation. A bad implementation can lead to a bad experience with this product. --- ### Excellent ERP software - Overall rating: 4/5 - Reviewer: Matt C. - Industry: Electrical/ Electronic Manufacturing - Product usage: Used unspecified for more than 2 years - Reviewed: August 2016 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4.5/5 - Value for money: 4/5 - Customer support: 3.5/5 - Functionality: 4/5 #### Pros Very comprehensive ERP software with a lot of capabilities and customization opportunities #### Cons The permissions are very complicated. This is both a positive and a negative. There are many options for different user tiers, which is a good thing, but it can be difficult to find exactly what you are trying to give access to a particular user and sometimes they overlap in multiple places. Some kind of wizard would be helpful. --- ### SYSPRO GROWS WITH US - Overall rating: 5/5 - Reviewer: SUSAN K. - Industry: Electrical/ Electronic Manufacturing - Product usage: Used unspecified for more than 2 years - Reviewed: August 2016 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As our company grows our technology needs change. Syspro meets our demands and grows with us. Syspro vendors have an array of experts to assist users in creating system solutions, both simple and complex. Syspro provides us with the "edge" we need to be competitive in a rapidly changing market place. #### Cons The product is so feature rich that I know we can take better use of it. We have just scratch the surface. --- ### Syspro Software Review - Overall rating: 4.5/5 - Reviewer: Jeff T. - Industry: Electrical/ Electronic Manufacturing - Product usage: Used unspecified for more than 2 years - Reviewed: August 2016 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The software is flexible enough to be tailored to meet your needs. Many customizable fields and functions and access to the data through ODBC connectivity allows users to report on data and update as necessary. The vendor is very responsive to the needs of the user and quick to resolve issues that are presented. #### Cons Help files could be a bit more detailed for individual fields in the system. --- ### Intuitive and flexible - Overall rating: 4.5/5 - Reviewer: Janice P. - Industry: Logistics and Supply Chain - Product usage: Used unspecified for more than 2 years - Reviewed: August 2016 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4.5/5 #### Pros Syspro is highly intuitive and offers an impressive level of customizability. Several of our staff members who've come from companies that use other ERP applications have remarked about how comparatively quickly and easily they've learned Syspro. #### Cons Some add-ins offer surprisingly little functionality for the relatively high price tag. --- ### Syspro, A leader in software systems - Overall rating: 4.5/5 - Reviewer: Glenn S. - Industry: Electrical/ Electronic Manufacturing - Product usage: Used unspecified for more than 2 years - Reviewed: August 2016 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4.5/5 - Value for money: 4.5/5 - Customer support: 5/5 - Functionality: 4.5/5 #### Pros The flexibility to view information differently by user as well as the quickness of the system to retrieve information or statistics. #### Cons We have issues from time to time recently with the updating of JAVA and it's interfacing smoothly with the Syspro SRS system. It requires some additional editing on our part when JAVA updates. --- ### Syspro Review - Overall rating: 4/5 - Reviewer: Joseph W. - Industry: Electrical/ Electronic Manufacturing - Product usage: Used unspecified for more than 2 years - Reviewed: August 2016 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3.5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Syspro has made efforts to help us move forward. I oversee three companies and each one has a different business plan. Syspro works with all three with minimal problems. #### Cons The support can be hard to reach at times. They do call back but the main issues is that I am east coast and they are west coast. --- ### Great product - Overall rating: 4.5/5 - Reviewer: Payman S. - Industry: Electrical/ Electronic Manufacturing - Product usage: Used unspecified for more than 2 years - Reviewed: August 2016 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4.5/5 - Functionality: 4.5/5 #### Pros We are a manufacturing company and we have a complicated Inventory. Syspro is a great program for managing our inventory. It also has a great product configurator. All other modules works very well too. #### Cons Syspro constantly has updates and I wished the updates would install automatically. ## More reviews [Next reviews](https://www.softwareadvice.com/erp/syspro-profile/reviews/?page=2) --- SYSPRO Reviews, Pros and Cons - 2026 Software Advice