--- title: "Wrike Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Wrike. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Wrike is a good fit for you!" source_url: "https://www.softwareadvice.com/erp/wrike-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Project Management Software](https://www.softwareadvice.com/project-management/) / [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) / Wrike Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/project-management/wrike-profile/) Reviews [Alternatives](https://www.softwareadvice.com/project-management/wrike-profile/alternatives/) # Wrike User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 3,092 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.3/5 - Value for money: 4.2/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 1,627 reviews (53%) - 4 stars: 1,140 reviews (37%) - 3 stars: 228 reviews (7%) - 2 stars: 60 reviews (2%) - 1 star: 37 reviews (1%) ### Most mentioned pros - Request forms, blueprints and automations - these help to standardize request intake process, direct requests to the corresponding teams and automate notifications. - The ability to create custom workflows, set dependencies, and visualize work through Gantt charts and Kanban boards makes managing complex projects feel structured and clear. - The platform has significantly improved project visibility, communication, and accountability across teams by providing a centralized location for tasks, schedules, documents, and status updates. ### Most mentioned cons - There's some issue with space and admin level where you can't edit space level things like item types if you have the project open from the calendar on admin level. - I find that the dashboard builder is somewhat underwhelming relative to the power of the rest of the application. While you’ll be able to get very basic widgets into the dashboard, most of the more detailed reporting capabilities require far too much clicking and sometimes the data just doesn’t report out in the manner that you’d expect. - Mobile App Limitations: While functional for quick updates, the mobile app lacks the full depth and ease of navigation found on the desktop/web version for heavy task management. ## Wrike customer reviews Showing reviews 1-25 of 3,092 (page 1). ### Wrike as a Central Headquarters for Streamlined Team Collaboration!! - Overall rating: 5/5 - Reviewer: Jeff L. - Industry: Automotive - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: November 2026 - Review source details: This review was submitted organically. No incentive was offered The built-in instant messaging channels really help my leaders stay aligned, especially on assignments and marketing projects. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 #### Pros My team and I work for a company of about 100 employees and we have incorporated Wrike boards throughout our entire day to day processes. We find that Wrike software really does act like a central headquarters that easily replaces dozens and dozens of scattered emails and fragmented teams chats. #### Cons It uses isolated file storage. You have to be very careful about where you save something; otherwise, it can be lost and difficult to retrieve. --- ### Highly Customizable Wrike That Streamlines Tasks - Overall rating: 4/5 - Reviewer: Jana D. - Verified reviewer: Yes - Industry: Music - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Reminding me of roles and subtasks that I need to complete in order to do the whole project (ex. blueprints). I made blueprints so things don't fall between the cracks and I forget. I also made item types for my tasks so it's easier to determine which task is what. #### Ratings breakdown - Ease of use: 4/5 #### Pros What I found the most helpful about Wrike is how customizable it can be. You can tailor your Wrike experience to what works best with your tasks and projects. It also streamlines tasks and it's straightforward who is assigned to what tasks. #### Cons There are many places to place your priorities. Sometimes it can be overwhelming to see all the tasks you have but you can't star something that needs to be priortized. But again, this goes with the fact that you can make Wrike the way it suits you. So I found my own way to figure out priorities. --- ### A Great Way to Keep Multiple Tasks Organized and Feel Productive - Overall rating: 5/5 - Reviewer: Carole G. - Industry: Translation and Localization - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Organizing my to-do tasks, and get an instant visual of what's due and when. #### Ratings breakdown - Ease of use: 5/5 #### Pros This is a great way to keep multiple tasks organized and achieve a sense of productivity #### Cons I have not dedicated a lot of time to retrieve older tasks, and list them according to completion dates, or the like. It would be helpful if someone asks about a tasks that was completed a few days or weeks prior. #### Vendor response Thanks for sharing your experience! We’re glad Wrike helps you organize tasks, see what’s due, and stay productive. For finding completed tasks, try using filters to narrow results by status and completion date—we appreciate your feedback on making this easier. Replied November 2026 --- ### Easy-to-Use API and Simple Folders, Though Customization Can Be Tricky - Overall rating: 4/5 - Reviewer: Stefano S. - Company size: 501-1000 employees - Product usage: 3-5 years · daily - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I use it to gather and organize requests from all of our local subsidiaries, and to plan the resolution steps. #### Ratings breakdown - Ease of use: 5/5 #### Pros The API is easy to use, the request form is well designed, and the folder system is simple and straightforward. #### Cons Customization can sometimes be difficult, because Wrike doesn’t always let me set everything up the way I intend. #### Vendor response Thanks for sharing your experience! We’re glad Wrike’s API, request forms, and folder system help you organize requests from your subsidiaries and plan next steps. We appreciate your feedback about customization and will share it with our team. Replied November 2026 --- ### Flexible activity management and customizable dashboards, but the calendar needs work - Overall rating: 3/5 - Reviewer: Luca G. - Industry: Consumer Goods - Company size: 1001-5000 employees - Product usage: less than 1 year · daily - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Sharing of full timing and "milestone" timing depending on the audience and also eternally to the key users. #### Ratings breakdown - Ease of use: 4/5 #### Pros Flexibility on create new timing, duplicate, and share activities. Possibiltyu to customize the bashboard and each project with relevant data #### Cons Calendar is very awful. When planning activities the week number is not visible and can be seen only at a certain zoom level. Some settings are also difficult to understand #### Vendor response Thank you for letting us know what’s working well and what needs attention. We’re pleased Wrike helps you share full schedules and milestone timelines with the right audiences. We hear you on the calendar’s week-number display and difficult-to-understand settings, and appreciate you taking the time to explain these challenges. Replied November 2026 --- ### Powerful Tracking and Search, but Automations and Dashboards Feel Clunky - Overall rating: 4/5 - Reviewer: Emma M. - Industry: Banking - Company size: 201-500 employees - Product usage: 1-3 years · daily - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Wrike is organizing our workflow and saving me a tremendous amount of time because I am sending fewer back-and-forth emails. Reviews and approvals are all in one place and recorded, so I can go back to them for reference. It has streamlined my day-to-day responsibilities. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 #### Pros I like that it tracks everything. I can find a record of all files and keep track of feedback across my team through the threads. The search function is also great for helping me find exactly what I am looking for. I also love being able to track project milestones and stay on task for every campaign. I also love being able to tag different tasks/projects with a status based on their level of importance. #### Cons I dislike the fact that only one person on my team is equipped to build automations and set up blueprints. I wish this part of Wrike were easier, but I am afraid of messing up our workspace. I also feel the dashboards are clunky because I often forget to mark something as complete, so “Overdue” tasks are often not an accurate depiction of what is still on my agenda. #### Vendor response Thank you for the thoughtful review. We’re pleased Wrike gives your team a reliable record of files and approvals while helping you stay on top of campaigns. Your comments on automation setup and dashboard usability are valuable, and we’ll share them with our team. Replied November 2026 --- ### Reliable and intuitive, but project management is too complex - Overall rating: 4/5 - Reviewer: Luigi P. - Industry: Internet - Company size: 11-50 employees - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. With Wrike, I keep track of my tasks and never forget what I need to do. #### Pros I use Wrike to keep track of my tasks and make sure I don’t forget what I need to do. I like its simple, easy-to-understand design: the colors and icons help me spot the essentials right away and draw my attention more than text alone. I also chose Wrike because it’s more reliable, and getting started with it was fairly easy. #### Cons I find project management too complex; perhaps Wrike is aimed at highly structured companies rather than smaller businesses or teams. #### Vendor response Thank you for your thoughtful review. We’re happy Wrike is a reliable, easy-to-start tool for managing your tasks. We hear your concerns about the complexity of project management and appreciate you helping us understand what smaller teams need. Replied November 2026 --- ### Great for Drilling Down on Projects and Detailed Tasks - Overall rating: 4/5 - Reviewer: Annie O. - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Organizations, accountability, timeliness,e tc. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 #### Pros Can drill down on projects and very tedious tasks #### Cons Sometimes find it difficult to find things #### Vendor response Thanks for sharing your feedback! We’re glad Wrike helps you manage detailed tasks, stay organized, and keep projects accountable and on schedule. We understand that finding things can sometimes be difficult, and we appreciate you calling that out. Replied November 2026 --- ### Highly Customisable Workflows, Dashboards, and Training That Keep Getting Better - Overall rating: 4/5 - Reviewer: Keneena F. - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It gives us visibility into our projects, their costs, and the time we're spending on them, including deadlines and invoicing requirements. It gives us one place where all this information is available and up to date. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 #### Pros The level of detail you can get down to, as well as how customisable it is to your business needs—the ability to create custom fields, workflows, reports, dashboards, and so on, and to create blueprints for reuse. Custom workflows have been particularly helpful in organising our work and keeping things up to date. Being able to create spaces to view work from different perspectives—for example, all active projects or a client's entire portfolio—is really helpful. The amount of self-paced training and the available training videos are also helpful, as are the forums and AI chat when you want to check something. I also really like the continuous development and monthly updates, which ensure you don't miss new features. The recent changes to Gantt charts have been welcome. #### Cons The size and flexibility of Wrike, while part of its strength, can also be a downside, as it can feel overwhelming when trying to find exactly what you want and figure out how to use it. We've found that because we can drill down into so much detail or have things appear across multiple spaces, the program can sometimes slow down and take a very long time to load. This can be frustrating, especially during team or Zoom calls when you're trying to demonstrate dashboards or reports quickly. We'd also love it to integrate with Xdero, which we use for payroll, so that we can connect timesheets with payroll without needing extra steps or additional paid products. #### Vendor response Thanks for recognizing Wrike’s customization options and continued development. We’re pleased that spaces and workflows help you view work in ways that suit your business. We hear your feedback on finding information, loading times, and payroll integration with Xdero; insights like yours help us understand where the experience can improve. Replied November 2026 --- ### Great Customization and Smooth Internal Team Collaboration - Overall rating: 4/5 - Reviewer: Brittany W. - Industry: Hospitality - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Tracking of multiple project requests #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 #### Pros Customization options and collaboration with internal team #### Cons I want to be able to add subtasks without it creating an entire new tasks, simple subtasks #### Vendor response Thanks for sharing your feedback! We’re glad Wrike’s customization and collaboration features help your team manage multiple project requests. We understand wanting simpler subtasks without creating separate tasks, and appreciate you highlighting this. Replied November 2026 --- ### Head of Global Service Mamagement and Service Desk - Overall rating: 4/5 - Reviewed: November 2026 - Industry: Hospital & Health Care - Company size: 51-200 employees Wrike has streamlined the process of managing team tasks through effective sharing and reporting capabilities. Users may encounter a minor inconvenience with the page jumping back to the top, which can be resolved by refreshing. Full review available after login on Software Advice --- ### Marketing Manager - Overall rating: 4/5 - Reviewed: November 2026 - Industry: Medical Devices - Company size: 51-200 employees The software's alert mechanisms are beneficial for managing tasks and improving collaboration with global teams. However, the user interface can be challenging to navigate, which may slow down the adoption process. Full review available after login on Software Advice --- ### Verified reviewer - Overall rating: 4/5 - Reviewed: November 2026 - Company size: 201-500 employees Using Wrike has helped in planning daily tasks through its effective reminders and organization features. The initial setup was difficult due to the numerous features, and the date entry process could be more user-friendly. Full review available after login on Software Advice --- ### Verified reviewer - Overall rating: 5/5 - Reviewed: November 2026 - Company size: 51-200 employees The reviewer appreciates Wrike's intuitive design and its ability to manage approvals and workflows, which has been beneficial for overseeing numerous projects. Despite the initial ease of setup, maximizing its effectiveness required a long-term commitment to refining workflows. Full review available after login on Software Advice --- ### Senior Event & Operations Manager - Overall rating: 5/5 - Reviewed: November 2026 - Company size: 51-200 employees Wrike simplifies the graphics approval process, helping teams stay organized and on schedule with their tasks. The initial setup is straightforward, but there is a need for improved features for managing detailed task deadlines. Full review available after login on Software Advice --- ### Associate Trainer - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Insurance - Company size: 201-500 employees The support team is consistently available, providing assistance when needed, and the AI features help in creating effective milestones. Some users have noted that the interface can be overwhelming, suggesting a need for a clearer navigation structure. Full review available after login on Software Advice --- ### Verified reviewer - Overall rating: 3/5 - Reviewed: November 2026 - Company size: 501-1000 employees The reviewer appreciates Wrike's simplicity in reporting and its effectiveness for tracking work items. However, they note that the busy interface and extensive number of boards can make it difficult to navigate in a large organization. Full review available after login on Software Advice --- ### Verified reviewer - Overall rating: 5/5 - Reviewed: November 2026 - Company size: 11-50 employees As a Director of Product, the reviewer appreciates how Wrike simplifies task tracking and reporting through automation. Still, they feel the agile tools could be more effective, especially for Scrum projects. Full review available after login on Software Advice --- ### Project Manager - Overall rating: 4/5 - Reviewed: November 2026 - Industry: Hospital & Health Care - Company size: 10000+ employees Once users become accustomed to the software, it proves to be user-friendly for managing projects and milestones. However, the Kanban board view does not display task descriptions immediately, requiring additional clicks to access them. Full review available after login on Software Advice --- ### SEO Executive - Overall rating: 4/5 - Reviewed: November 2026 - Company size: 51-200 employees The reviewer appreciates Wrike's intuitive workflows and the ability to manage workloads effectively. Despite some clutter in the dashboards, the overall experience is positive, especially with the helpful integration of Wrike and Monday for prioritizing tasks. Full review available after login on Software Advice --- ### Verified reviewer - Overall rating: 5/5 - Reviewed: November 2026 - Company size: 1001-5000 employees Wrike's user-friendly design and collaborative features enable efficient project management and progress sharing among team members. Although it meets current needs, there is interest in expanding automation capabilities and integrating more tools. Full review available after login on Software Advice --- ### Freelance Graphic Designer - Overall rating: 4/5 - Reviewed: November 2026 - Company size: 2-10 employees The reviewer appreciates Wrike's customization capabilities and its effectiveness in organizing tasks. They noted that the request forms could be improved, particularly in integrating custom fields and email automation. Full review available after login on Software Advice --- ### Technical Delivery Engineer - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Telecommunications - Company size: 51-200 employees The reviewer finds Wrike particularly useful for managing multiple projects and migrations, as it consolidates all necessary information in one location. While there are minor suggestions for improvement, the tool effectively supports daily operations and enhances team collaboration. Full review available after login on Software Advice --- ### Board Member - Overall rating: 5/5 - Reviewed: November 2026 - Company size: 2-10 employees Wrike serves as a central hub for gathering and managing requests, which has improved workflow visibility for stakeholders. As the team continues to learn the platform, more examples of its use in different contexts would be appreciated. Full review available after login on Software Advice --- ### Senior Associate - Overall rating: 5/5 - Reviewed: November 2026 - Company size: 11-50 employees The reviewer appreciates how Wrike has streamlined workflows and improved accountability through automations, particularly in proposal writing. The admin's restricted access to team spaces poses challenges in monitoring overall project progress. Full review available after login on Software Advice ---