All Wrike Reviews

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Joe

11 - 50 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed November 2020

A fantastic, Grade-A project management tool...

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Laetitia

Verified reviewer

Design, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2021

Wrike for small businesses

PROS

It's flexible and there are multiple ways to look at projects/task depending on how users like to see things. For example as a list, Gantt chart, table or Boards which is really handy as we have designers and programmers who work very differently. The decision to go with Wrike was also skewed by the ability to have external collaborators join the team. The ability to add custom fields makes it easy to add information required. Different views enable tasks to be seen by project, person, folder etc. Being able to track time on each task is also really useful and easy for everyone. New features are being rolled out frequently and Wrike is fast catching up on the areas I thought were lacking initially.

CONS

The flexibility and customisation makes it a bit confusing to start with, and I also found that the initial set up we had was not optimal. This was the first time we used a Project Management system to this extent, so this may be more of a user error issue. The "CRM" workaround I don't think is worth the trouble. The pricing model is the one that I think lets Wrike down the most. I understand the reason for a minimum of 5 seats, but every increment after this is in 5 seats as well. For a small business, this is a real issue in my view. This is also the case for additional features, many of which are only used by Admin, but are invoiced for each seat.

Reasons for switching to Wrike

The ability to have external collaborators join specific projects

Kelsea

Hospital & Health Care, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2023

It allows us to easily manage our projects

Keeping tabs on the progress being made and the amount of work being done by each team member through the use of dashboards. Support staff is ready and willing to assist customers. The software industry is dynamic, and user feedback appears to be a driving force in this change.

PROS

It's adaptable to the needs of each team, which is a feature I really appreciate. Wrike has a wide variety of features and functions, yet it is also quite simple to use.

CONS

After seeing all of the great videos and doing the activities, our consultant didn't seem to know much more than we did about onboarding and implementation, thus we ran into some problems.

Reasons for switching to Wrike

There are now too many tools needed to monitor our projects, tasks, and specialized financial projections. Whilst we are able to track our duties on a weekly basis, we are unable to track our monthly tasks.

Bryan

Education Management, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

1

FUNCTIONALITY

1

Reviewed October 2023

Horrible management tracking system

PROS

There really is not anything that I liked most about this product. it was extremely hard to use.

CONS

This was the most difficult to use project management software. I have used many other software's and this is far the worst. There is no logical process of how it is laid out. Good luck trying to figure out how each item is updated or needs review. The company that I hired for website design used this system and we stopped using it halfway through because it was so hard to use.

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Lillian

Verified reviewer

Hospital & Health Care, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2023

Wrike is a great all-in-one solution for project managers

The status of each project, the number of tasks completed, the amount of time spent on each, and much more can now be viewed in one convenient location. It's a huge improvement over having everyone on the team use their own methods.

PROS

Wrike is a great tool for monitoring and organizing multiple projects at once. When you have several clients to keep track of, it's extremely helpful to be able to categorize and arrange your projects according to their purpose, client, and current status.

CONS

I would appreciate it if a few UI things were polished up. Not a dealbreaker, but the software may be less user-friendly on the smaller screens of a laptop or mobile device.

Reasons for switching to Wrike

Wrike is the ideal platform for teamwork. Users benefit greatly from being able to gain access to content in a number of different ways because to features like sharing, following, and cross-tagging. I particularly appreciate that I can tailor Wrike to my own requirements.

Samuel

Information Technology and Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2023

Powerful tool for team collaboration and project management

Wrike helps me assign tasks to different employees based on their skills. They can access the platform using any device and handle the tasks assigned to them. Wrike also helps us share specific details on the task cards conveniently and without confusion. It has a simple interface and customizable dashboard, which allows us to adjust workflow and improve productivity. However, it does not provide a detailed report you might need to make project decisions and the pricing might be a challenge for small businesses

PROS

Wrike has many project management features that allow us to create tasks, set timeframes, assign them, and track progress. The platform allows us to organize tasks into cards, folders, projects, and subtasks and keep tabs on every activity. My employees can leave a comment on the task cards, share files or leave a link to relevant content. I can also provide more information about a specific task conveniently without sending long emails, which are often frustrating and time-consuming.

CONS

The reporting capabilities of Wrike are limited. Even if you can see who is handling each task and the due dates, you cannot generate a detailed report with insight into project time, individual performances, and other metrics you might need for decision making. As a small business owner, I also feel the price might be a limiting factor.

Reasons for switching to Wrike

breadth of project management features

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Marlyn

Verified reviewer

Information Technology and Services, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed October 2023

Wrike- workflow automation

I've used Wrike for some time to manage various events and marketing projects, with the added bonus of its well-designed dashboard feature. These dashboards provide a consoldated view of my work and that of my colleagues, helping us stay organized and on top of our tasks.

PROS

Wrike is a tool that can be very practical for managing both individual and team tasks. In my experience, its graphical interface is easy to use and simplifies the daily management of tasks and projects, making it easy to assign tasks, add descriptions, and set start and end dates. I like its task trackng feature, which allows me to monitor tasks in progress, pending, completed, and even canceled.

CONS

Adjusting to Wrike's way of doing things can be a challenge for beginners. Additionally, there are occasional issues with server speed.

Sandra

Information Technology and Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2023

Provides a central platform for a remote team to pick and submit projects

Wrike is a simple and effective platform that we use to communicate, share tasks, and access instructions or links needed for our projects. Each member is able to see what others do and leave a comment. You don't have to be at the workplace to see what is happening or keep track of projects. However, the chat support does not seem friendly. It is like they want to answer you instantly and leave or maybe serve other customers.

PROS

Wrike provides a central location for my content writing team to pick and submit jobs. It has an intuitive design and it is easy for the team members to sign up and join the platform from any location. Wrike Allows real-time sharing of important files, project instructions, and helpful links/urls. You can use @mention feature to tag the relevant team member to ensure they don't miss anything.

CONS

The chat support team does not seem very friendly but they provide useful information. The onboarding process is not straightforward and they don't provide emails with relevant information or share links to tutorials or training material to enhance the user experience. So you have to figure out how everything works on your own within the few trial days.

Reasons for switching to Wrike

Majority decision

Anonymous

2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2023

Wais-Benin

Wrike is a good management software despite these limitations. You just have to respect the rules set and collaborate the whole team to have a miraculous result

PROS

It is a good and easy software to define recurring tasks, it also allows the overall management of work, it ensures the collaboration and efficiency of teams in companies. The task path with an interactive GANTT diagram.

CONS

The limitation of functions at the professional level, the increase in pricing compared to the similar project management tool

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Ezéchiel

Verified reviewer

Construction, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed September 2023

Avis wrike

It's a great application for monitoring and executing my projects, however I often encounter difficulty when synchronizing discussions.

PROS

wow!!! wrike allows me, thanks to its multiple interface, to have an overview with my team and several professional projects executed simultaneously. It helps me manage my resources, track my expenses and over time.

CONS

the synchronization of my chats are very slow and the application interface is sometimes imperfect.

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Ibrahim

Verified reviewer

Business Supplies and Equipment, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

4

Reviewed September 2023

Wrike review

PROS

Wrike stands out as an exceptional platform for fostering collaboration among diverse project stakeholders. Its intuitive interface ensures that users can swiftly grasp its functionalities and effortlessly navigate the system. Moreover, the inclusion of excellent customer support further enhances the overall experience, making it a top choice for project management and collaboration needs.

CONS

I have mostly positive feedback about Wrike. It consistently proves its reliability with timely updates and efficient handling of task items.

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Jeremy

Verified reviewer

Computer Software, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed March 2023

Wrike Is a Must Have Tool for Project Management

Overall the experience is very nice and helpful for project management. Wrike doesn't offer any pretty animations or other cool graphics/gifs, etc ... it's straight to business.

PROS

Once deployed and your Space is setup, Wrike makes the management of project easy, especially with Templates for recurring projects.

CONS

For someone without some degree of understanding of deployment and setup, Wrike would be difficult to implement. The ability to mass edit tasks is lacking.

Reason for choosing Wrike

N/A. I was not in the decision making process.

Reasons for switching to Wrike

Company switched.

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Becky

Verified reviewer

Hospital & Health Care, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2023

When it comes to managing projects, Wrike is top-notch

Wrike is a powerful and simple tool for managing projects. The platform is user-friendly, and it comes equipped with a variety of tools that simplify teamwork and project administration. The analytics and reports are also quite helpful for seeing the big picture of a project.

PROS

Thanks to the platform's flexibility, I've been able to centralize and simplify a great deal of my work. The most exciting feature is the seamless real-time communication and team overview that it provides. In sum, if you're wanting to increase productivity and better manage your workload, Wrike is a tool I'd strongly suggest.

CONS

If I had to select one thing, it would be that all the features and options may seem overwhelming at first. It took me some time to learn how to maximize the effectiveness of each feature.

Reasons for switching to Wrike

I'm quite pleased with this purchase. There are several benefits to using this program, but the one I appreciate the most is the increased efficiency it has brought to my staff. It has significantly improved our efficiency by helping us keep track of our many ongoing projects and duties. The platform is feature-rich and simple to use.

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Brock

Verified reviewer

Retail, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

We get so much more done since we began using Wrike.

Wrike is a great program. Not only has it helped our various departments manage their projects better, but has given us cross-team visibility we have never had before. That was a huge benefit that we weren't expecting.

PROS

Wrike is EXTREMELY powerful. The learning curve is very manageable and very quickly your teams can be using the tool and improving their efficiency. It has made a TREMENDOUS difference in our productivity. Our teams adopted the program with very little trouble and now it is our main workflow system.I am not sure how we did business before we got Wrike.

CONS

There is very little we don't like about Wrike. It is a great program. We have always figured out a way to make it do what we need it to for managing our business.

Reason for choosing Wrike

Wrike was a better fit across the whole organization. Monday.com was a good fit for marketing, but didn't work as well for product development, tech and other departments in the company.

Reasons for switching to Wrike

Team Gantt can't hold a candle to Wrike. It is harder to use, has a MUCH bigger learning curve, we struggled to get team adoption with Team Gantt, it didn't work well across multiple departments. Wrike is just a much better system.

Anonymous

2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2021

Marketing Agency Buyer Beware

Buyer beware if you're a marketing agency looking at Wrike for PM tool. We engaged Wrike to help us solve some very specific issues in which we outlined in detail during our numerous calls with sales rep. He showed us high-level that we could solve for our needs in his demo account which was not set-up to be agency-specific. He gave us test access and we tested as much as we knew how to test not understanding how to use the system but was reassured by the sales rep over and over again that Wrike could solve our needs. We decided to proceed with Wrike and even purchase the onboarding package so that someone could train us on how to use the system. The first onboarding rep we were given had literally zero clue how agency operations were set-up. We again outlined everything we needed Wrike to accomplish for our business and we left our first session feeling like we made a big mistake. We were given a second onboarding rep who was a lot better however, after three sessions, he couldn't even help us with solving our needs. To his credit, he tried so many workarounds but the system still wasn't working for what we made very clear we needed it to do. For reference these are the items we stated numerous times we needed this system to solve for: 1. transparency with clients being able to plan out ongoing marketing plans (solved only 50%) 2. track time and effort to be able to track workload (solved) 3. track ongoing month-over-month retainer budgets and products clients (not accurate

PROS

Detailed task management Workload managment

CONS

See below including very poor customer service

Reason for choosing Wrike

There were onboarding specialists vs Clickup.

Reasons for switching to Wrike

I thought I was getting a more comprehensive product little did I know I was making a very bad decision

Vendor Response

Thanks for your feedback. The experience you describe does not reflect the level of service we strive to deliver, and we want to help make it right. We were unable to identify your account from the information here, so please contact us directly at customerrelations@team.wrike.com. We would love to make things right if you give us another chance.

Replied April 2021

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Sarah

Verified reviewer

Information Technology and Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2022

Wrike is Great for Project-Based Work

Wrike's flowchart displays all activities and includes a comment and recommendation section for each task, making it an excellent communication tool. Wrike makes my job easier, and I love using it since I can customize the interface to my liking. It may be accessed from any web browser, on desktop computers running macOS or Windows, and on mobile devices running Android or iOS.

PROS

Wrike has been an indispensable tool for us for a wide range of purposes over the course of several years. As an example of Wrike's usefulness, we were able to move our Change Request process from paper-based Excel spreadsheets to automated, digitally-driven Wrike task lists, complete with reporting. A centralized location was created so everyone could see what updates were open and past due.

CONS

Some sorts of views might be awkward to alter in some situations. Dates and times may be a pain to establish and modify. Not quick enough for everyday usage across all projects and takes time to manage the to-do list.

Reasons for switching to Wrike

Wrike is an excellent tool for managing interrelated tasks. If you need to keep projects on track, Wrike is a helpful program that allows you to assign tasks to specific people and send them email reminders. Wrike's ticketing system and statistics make it easy to divide up work and keep tabs on how things are coming along.

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Tammy

Verified reviewer

Professional Training & Coaching, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Great Project Management System

Overall my experience with Wrike has been fantastic. I've used it for many years and it has been a great system.

PROS

I have used Wrike for years and highly recommend it to others all the time. The key to finding a good PM System is finding one that works like you work and Wrike offers so many ways to lay it out (boards, to do lists, by project, etc.). It is very easy to use and if you set up due dates you know what will be coming due and it will show on your to do list as well. I also love that I can add up to 5 team members + collaborators on the free version.

CONS

The only 'con' I have is that it would be nicer to have clarity on what Wrike considers 'projects' vs. 'folders'.

Reason for choosing Wrike

Wrike has so many ways to view it that it can work for almost anyone. When using it with my team it was important that they could lay out theirs in a way that made sense to them as well.

Reasons for switching to Wrike

I didn't feel like it matched the way I worked.

Anonymous

51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Wrike for small businesses

Wrike for smCreating an errand and sub-task, allotting task proprietor and following assignment progress and culmination percent of the undertaking. Adding another client and giving them possession and advantages over a certain elements is simple. Sharing an asset and record likewise is an alternative with this product. Altering the setup and dashboard design-assist me to work with this product quicker as I probably am aware of all the areas of my tools. all organizations

PROS

It's adaptable and there are numerous approaches to see projects/assignments relying upon how clients like to see things. For instance, as a rundown, Gantt graph, table or Boards is truly helpful as we have creators and developers who work in an unexpected way. The choice to go with Wrike was additionally slanted by the capacity to have outside partners join the group. The capacity to add custom fields makes it simple to add the data required. Various perspectives empower assignments to be seen by project, individual, envelope, and so forth Having the option to follow time on each undertaking is additionally truly valuable and simple for everybody. New highlights are being turned out often and Wrike is quickly getting up to speed with the zones I thought were missing at first. gadget for the understudies and specialists.

CONS

The adaptability and customization make it somewhat befuddling, to begin with, and I likewise found that the underlying arrangement we had was not ideal. This was the first occasion when we utilized a Project Management framework to this degree, so this might be all the more a client mistake issue. The "CRM" workaround I don't believe merits the difficulty. The estimating model is the one that I think allows Wrike to down the most. I comprehend the purpose behind at least 5 seats, however, every addition after this is in 5 seats also. For a private venture, this is the main problem in my view. This is likewise the situation for extra highlights, a considerable lot of which are just utilized by Admin yet are invoiced for each seat.

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Jose

Verified reviewer

Chemicals, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2023

Great for project management, versatile and scalable with easy-to-use and customizable dashboards.

Wrike has made a difference our company guarantee that the littlest assignments do not get neglected, it's a extraordinary way to form beyond any doubt we're assembly and exceeding our customers' desires. The most advantage is responsibility, arranging and sequencing of errands, Wrike permits for easy extend creation and time alterations. Another imperative highlight is to permit for venture straightforwardness whereas moreover holding trustees responsible for the time required for the errand. The framework is web based with a well outlined phone app permitting simple mobile access to guarantee ventures remain on track. Wrike may be a extraordinary way to keep your possess errands organized and can indeed send data demands to clients in an awfully clear and organized way, killing the require for Word archive ask shapes.

PROS

We are able include collaborators to assist move forward stakeholder engagement and communication by giving them get to to as it were the things they ought to see. Dashboards are too a awesome highlight that give customizable information in an easy-to-use organize. The framework plan is such that fundamental utilization can be accomplished with negligible exertion whereas permitting for complex structures for complicated ventures. My favorite part of Wrike is the capacity to form custom errands for each extend, guaranteeing that all perspectives of a extend are taken into consideration.

CONS

The most downside I've seen is that there isn't a great put to keep reports related to trade hones or notes that are not related to a venture. Clock wastefulness, we'd cherish to be able to utilize this highlight as a way to keep track of colleagues' time on a venture, but it's not exceptionally doable to do so with the current clock setup.

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Sharma

Verified reviewer

Design, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING: