--- title: "Wrike Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Wrike. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Wrike is a good fit for you!" source_url: "https://www.softwareadvice.com/erp/wrike-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Project Management Software](https://www.softwareadvice.com/project-management/) / [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) / Wrike Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/project-management/wrike-profile/) Reviews [Alternatives](https://www.softwareadvice.com/project-management/wrike-profile/alternatives/) # Wrike User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 3,044 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.3/5 - Value for money: 4.2/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 1,604 reviews (53%) - 4 stars: 1,120 reviews (37%) - 3 stars: 225 reviews (7%) - 2 stars: 58 reviews (2%) - 1 star: 37 reviews (1%) ### Most mentioned pros - The task tracking tools are another highlight—Gantt charts, boards, and detailed task views make it easy to see what’s happening and where things stand. Once I got comfortable with the interface, I found it surprisingly efficient for organizing complex work, especially when multiple people or departments are involved. - As the lead for our PMO team, Wrike is absolutely essential — I genuinely can’t imagine managing our workload without it (our team of 4 has about 100 Wrike requests in each of our queue at all times) —Wrike keeps our plans, owners, timelines, and day-to-day execution organized in one place so we can work efficiently and stay aligned. - Request forms, blueprints and automations - these help to standardize request intake process, direct requests to the corresponding teams and automate notifications. ### Most mentioned cons - Calendar - I amazingly cannot see all the different projects and the due dates pers project. Since we use blueprints to have repeatable projects, we aren't going to rename every task, and can only show the task name, not project, is due on each day. - I find it to be one of the least helpful search features of any app I use - it definitely needs more filter options for specific phrases, to narrow it down to specific projects or folders, eliminate by task status, filter by author, with/without attachments, etc. - In addition, many of the more advanced automation capabilities are not user-facing and require access to backend API data, making them less accessible to non-technical users and limiting self-service automation. ## Wrike customer reviews Showing reviews 1-25 of 3,044 (page 1). ### Great but quite specialized - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Functionality: 4/5 #### Pros Perfect for complicated project management but it works well only for the PMs while the rest people within the company struggle to use it/ keep up #### Cons We get quite some complaints from the peripheral teams that it’s hard to use and keep up with. There is some kind of debate about its value since half the employees don’t want it.. --- ### Wrike Relationships - Overall rating: 4/5 - Reviewer: Kendra C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have had a great experience with our sales rep as well as our CSM. They are both very responsive. Our CSM thinks outside of the box and is always trying to help advance my organizational initiatives. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The speed at which they are releasing new functionality. We receive weekly notices that contain multiple new functionality. #### Cons The ability for subitems to inherit parent data has failed twice in the 6 weeks it has been released. #### Reasons for choosing Wrike The advanced capabilities greatly affected our decision making. --- ### Great team product. - Overall rating: 5/5 - Reviewer: Hilary C. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Wrike is a reliable tool that improves workflow, though it has a slight learning curve. Would continue to recommend. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Wrike keeps projects organized and teams aligned with clear timelines and easy collaboration tools for all. #### Cons The Interface can feel overwhelming at first. As well as the customization options take time to fully learn. --- ### Wrike offers plusses and minuses... - Overall rating: 3/5 - Reviewer: Jennifer S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I like having this tool and find it easy to use in most ways, but I think it could include some better features and be more intuitive. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I like that we can use Wrike to suit our purposes and collectively, my team can write comments in one place, which makes it easy to track the progress of a project. I also like that you can make a message as unread -- that way, I can remember to go back to it later if I'd read a message but don't have time to respond at that moment. Being able to tag each other is also really useful and helpful. When I've talked to customer support, they've been helpful. In some ways, it's easy to use. #### Cons I find it hard to navigate in some ways -- it seems to take a lot of steps to find the actual conversation that took place about a specific project when I'm searching. I also am not always able to find messages in my in box even though I'm tagged on a project. Another thing I'm not a fan of is how Wrike only shows the most recent comments and you have to expand to see more. It should just show everything when you go to a page but start at the bottom where the most recent threads are. My least favorite thing is that there's no search feature. I would love to be able to search my Wrike desktop and even specific pages for words, phrases, projects, etc., to find things more easily. Sometimes something comes up in this year's project that I know was discussed the previous year or the one before that. Trying to find the earlier conversations is so time-consuming and usually totally unproductive, but a search feature might make that easy. #### Vendor response Hi there! Thanks for your detailed feedback. We are thrilled you enjoy Wrike's customizability, the unread feature, and our support team. Great news: Wrike does have a powerful built-in Search feature, and we recently improved it! You can find the Search bar (magnifying glass) at the top left of your screen in the main navigation bar. It includes advanced filters for folders, assignees, and timeframes to easily find past conversations. Regarding long threads, we highly recommend trying our AI Comment Summaries. It instantly summarizes long conversations so you do not have to manually expand old comments. As for your Inbox visibility, if you cannot find tagged messages, check your Inbox filters at the top. They might just be set to only show "Unread" items. Please feel free to reach out to our support team for a quick walkthrough of these features. Thanks for being a valued Wrike user! Replied June 2026 --- ### Powerful project management tool with excellent task tracking - Overall rating: 5/5 - Reviewer: Karol S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I had a positive experience with Wrike. It was a reliable project management tool that helped our team collaborate, track tasks, and stay on schedule. I didn't experience any major bugs or performance issues during my time using it. The platform offers good value considering the features it provides, although teams should spend time planning their workspace structure before rolling it out. I didn't personally interact with customer support or use the invoicing features, so I can't comment on those areas, but for project and task management, Wrike met our team's needs well. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Wrike made it much easier to keep projects and tasks organized across the team. I liked being able to assign tasks, set due dates, add comments, and track progress in one place. It improved visibility into ongoing work and helped everyone stay aligned, especially while working remotely. Once our team became familiar with the platform, it was straightforward to use for day-to-day project management. #### Cons The biggest challenge was organizing the workspace. When we first implemented Wrike, our team wasn't very familiar with the platform, so we created folders and projects in a way that didn't scale well. As more projects were added, we ended up with many layers of folders and subfolders, making navigation more confusing and reducing visibility. Reorganizing everything later was difficult because the workspace was already actively being used. I also think there is a learning curve when setting up an effective project structure from the beginning. #### Reasons for switching to Wrike We switched because we were looking for a project management solution that better fit our team's workflow and organizational needs. Wrike provided the features and structure we were looking for as our projects became more complex. --- ### Managing Nonprofit Financial Work Without Losing Track - Overall rating: 5/5 - Reviewer: Karen K. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered Wrike helps me coordinate financial responsibilities and meet reporting deadlines without constantly chasing colleagues for updates. It gives me a clearer view of outstanding tasks, pending approvals, and the financial information each programme still needs to provide. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Wrike helps me organise financial reporting, track expense approvals, and manage budget-related tasks across different nonprofit programmes. I can assign work to colleagues, set deadlines, and monitor progress, which is useful when several departments need to submit financial information at the same time. #### Cons Wrike takes some time to set up properly, especially when organising workflows for different financial activities. I also need separate accounting software for handling transactions and preparing detailed financial statements. --- ### Wrike = Another PPM System that I Highly Recommend to All Business Users - Overall rating: 4/5 - Reviewer: Joseph R. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I appreciate that Wrike has an iOS mobile application that is highly customizable compared to most alternatives. It is possible to track, plan and manage tasks while on the go with Wrike. #### Cons Apart from the lack of built-in instant messaging and live chat feature in Wrike, I do not feel like there’s any other existing bug. --- ### Wrike = Remarkable PPM Program for Everyone and Business - Overall rating: 5/5 - Reviewer: Andy M. - Verified reviewer: Yes - Industry: Food Production - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Wrike is the most robust project portfolio management tool that I have ever used. I like that it automates complex repetitive task and project management processes. #### Cons I use both cloud and on-premise Wrike systems across mobile and PC devices and I do not fail to accomplish my needs due to an unfixed error. --- ### Continuous Improvement - Overall rating: 4/5 - Reviewer: Adewale A. - Verified reviewer: Yes - Industry: E-Learning - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I think that Wrike is great. I have not had any issues since I have been using Wrike, and most of my colleagues say the same. I think there is always room for improvement, and Wrike might want to employ on-site data collection during troubleshooting to gather feedback for improvement. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I would say that Wrike has been a business partner, as I would have been able to achieve very little without Wrike in terms of managing my everyday workload and sorting things out. The AI intuition is additional support and an exceptional feature added to the platform. #### Cons Very few cons on Wrike. Sometimes, I might need a bigger screen to get going, but I think this is something I need to sort out rather than blaming Wrike for it. --- ### My Tool for Managing Production Projects - Overall rating: 5/5 - Reviewer: Jordan Q. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Clear project organization, useful task and deadline tracking, good team collaboration, practical project dashboards, and helpful visibility into the progress of my production projects. #### Cons The interface can feel a little complex at first, the number of features may be overwhelming, some advanced options require time to learn, and notifications can sometimes become too frequent. --- ### Wrike for Organizational Management: A Game Changer - Overall rating: 5/5 - Reviewer: Megan A. - Verified reviewer: Yes - Industry: Hospitality - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience has been fantastic. I have been a leader and implementer of the tool for multiple organizations, and Wrike is hands down my favorite project management tool of the many I have tried. I would also say that the customer experience is exceptional, and my relationships with our appointed contacts at Wrike have been huge helps in being successful within the tool. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that Wrike takes projects and teams beyond task management, and makes it so that you can truly manage departments, teams, and an entire organization with ease within the tool. There are so many different ways to view the work that you are doing in Wrike, making it customizable to different working and learning styles. #### Cons Currently, the limitations to use of AI without paying more. Our organization already has a large cost associated with our Wrike licenses, so when adding in additional costs in order to utilize the AI features that have been rolled out, that has been a bummer. #### Reasons for choosing Wrike Wrike provided the highest ability to customize the tool to the needs of each individual team, yet be able to still cohesively connect our teams processes. --- ### A Powerful, User-Friendly Tool with Outstanding Support - Overall rating: 4/5 - Reviewer: Ayesha H. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Wrike has been very positive. Its effectiveness at work has extended into my personal life, where I’ve increased my usage to help manage day-to-day tasks and stay organized more effectively. In addition to the strong functionality of the tool itself, Wrike’s customer service has been phenomenal, providing timely, helpful support that further enhanced the overall experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Wrike stands out for its easy-to-use, intuitive interface that makes it accessible to a wide range of users, not just project managers. It supports seamless collaboration across teams, departments, and even between companies, making it a flexible tool for interdepartmental and intercompany work. Additionally, Wrike’s availability on both desktop and mobile ensures users can stay connected and productive from anywhere, with both platforms offering a polished, user-friendly experience. #### Cons Wrike’s main drawbacks are performance-related and technical accessibility. Reporting can sometimes be slow to load, which impacts efficiency when pulling data or generating insights. In addition, many of the more advanced automation capabilities are not user-facing and require access to backend API data, making them less accessible to non-technical users and limiting self-service automation. #### Reasons for choosing Wrike Wrike was chosen over Jira because it is far more user-friendly and intuitive, making it accessible to a broader audience across the organization, not just technical or delivery teams. Its ease of use supports company-wide adoption across departments, enabling consistent collaboration without a steep learning curve. In addition, Wrike’s clean, visually appealing interface makes project information easier to understand at a glance, which is especially valuable for cross-functional teams and leadership visibility. --- ### Issues with Wrike - areas for improvement - Overall rating: 2/5 - Reviewer: Daniel S. - Verified reviewer: Yes - Industry: Legal Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I don't think Wrike understands customers. I think there's a lack of misunderstanding with how teams within a department use Wrike. The high cost of learning wrike, with the intricacies of blueprints, automations, workflows, rules, and then people coming/going from an organization causes a massive amount of learning and rework. Its almost as if you require someone full time to keep developing the product. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros Customization - however it takes a lot of effort and time to customize every aspect creating countless rules. Further, if there's a change in process, or change in person that built it, a great amount of time is required to learn what is involved #### Cons Dashboard, interface, calendar. The dashboards were not showing for example what a manager needs to know for their team such as how many projects they currently have or are being worked on. Interface - very slow, cumbersome. Earlier versions were much better that had a launchpad like a homepage to see everything that was happening. Calendar - I amazingly cannot see all the different projects and the due dates pers project. Since we use blueprints to have repeatable projects, we aren't going to rename every task, and can only show the task name, not project, is due on each day. For example an events team cannot see what projects are due or critical milestones for those projects compared to other projects. #### Reasons for choosing Wrike Customization and feature availability at that time. Now looking at the industry, there are more common features amongst your competitors. Differentiation is now more important to your business than ever before. --- ### Higher Education Project Management System of Value and Customization - Overall rating: 4/5 - Reviewer: Matilda R. - Verified reviewer: Yes - Industry: Higher Education - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Wrike has been mainly positive! I love the customization and ability for teams to work collaboratively across different spaces. We have had a lot of turnover with our account reps and customer success people that makes it difficult at times to find answers. When you have the same group of people working with you and understand how your space is used it's a lot easier on the customer to want to continue to use the product and find the support we need. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I like the customization opportunities the most. I am able to have multiple teams with different needs under one roof but they are all able to make specific requests for their space and Wrike is able to accommodate all these needs. Tracking tasks is also equally helpful and I have found the automation features help streamline all the different tasks we have at once. #### Cons My least favorite thing about Wrike would be the lack of function mobile apps/views. I find that there are lots of bugs and it doesn't work the same way it does on desktop. For a team on the go a lot it is helpful to have a system that can accommodate mobile view. #### Reasons for switching to Wrike Not totally sure this decision was made before I was hired. --- ### Wrike Review - Overall rating: 5/5 - Reviewer: Midori H. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros As a project manager, I really love Wrike for its efficiency and ease. It's been my favorite all-in-one tool for timelines, resourcing, and review workflows. It has an easy UI to follow, is very customizable, and I always feel like I'm in the know for Wrike updates and any new customization options. #### Cons It seems like Wrike is rolling out AI updates at an overly rapid pace, and at the moment I'm not finding much value in it. AI is still very new and doesn't always work unless it's given extremely specific prompts. I find that to be tiring and wasteful, especially considering how much energy AI uses. I know that the trajectory of AI is that it will only get better over time, but that means it could take over my job entirely, or at best, reduce my job entirely to just AI quality assurance. My company may not even need Wrike one day, because all of its marketing material could be solely produced by AI instead of a creative team. Humans are trying too hard to take advantage of AI right now, but the reality is that one day AI will be taking advantage of humanity. #### Reasons for switching to Wrike Trello was before my time, but my team said it was too simple. We needed something that could handle more complex timelines and asset approval workflows. --- ### An Excellent Platform for Managing Campaigns and Cross-Functional Projects - Overall rating: 5/5 - Reviewer: Ojas W. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Wrike has been very positive. It is a robust and reliable project management platform that helps teams stay organized, collaborate effectively, and maintain visibility across projects. The ability to customize workflows, dashboards, and reports made it easy to adapt the tool to our team's specific needs. Wrike streamlined task management, improved communication among stakeholders, and provided real-time insights into project progress, helping us meet deadlines more consistently. While there is a learning curve for some of the advanced features, the benefits in terms of productivity, accountability, and project transparency far outweigh the initial setup effort. Overall, Wrike has been a valuable tool for managing complex projects and enhancing team efficiency. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Wrike's intuitive project management capabilities and customizable dashboards made it easy to track tasks, manage campaigns, and collaborate across teams. The real-time visibility into project status, timelines, and dependencies helped improve efficiency and kept stakeholders aligned. I also appreciated the reporting features, which made performance tracking and resource planning much easier.Its task tracking, collaboration tools, and customizable workflows helped my team stay on schedule and communicate effectively. The platform provided excellent visibility into ongoing work and reduced the need for constant follow-ups.I found the customizable workflows, dashboards, and reporting tools particularly useful for managing complex campaigns and tracking progress in real time. It helped improve accountability, streamline communication, and ensure deadlines were met efficiently. The user-friendly interface also made adoption easy for different teams.Wrike significantly improved team collaboration, project visibility, and campaign execution efficiency, making it an essential tool for managing complex workflow. #### Cons There isn't much to dislike, but the platform can feel overwhelming initially due to the number of features available. A simpler onboarding experience and more intuitive navigation for new users would make adoption easier. The platform has a learning curve, especially for new users. Some advanced features and customization options can feel overwhelming at first, and it can take time for teams to fully adopt and optimize the tool --- ### Flexible Collaboration Platform with Strong Team Support - Overall rating: 5/5 - Reviewer: William K. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Wrike has been very positive, particularly in enabling strong teamwork and cross-functional collaboration. Its flexibility allows teams to evolve their processes over time, which is essential in dynamic environments. Once properly set up, it becomes a powerful tool for maintaining clarity, improving efficiency, and ensuring everyone stays aligned on priorities. The platform supports both high-level planning and detailed execution, which makes it suitable for a wide range of use cases. Combined with reliable support and continuous improvements, Wrike provides a solid foundation for teams looking to scale collaboration while maintaining structure and transparency. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I appreciated most about Wrike is its flexibility and ability to adapt to different workflows without forcing a rigid structure. It allows teams to collaborate seamlessly across functions, making it easier to stay aligned even in fast-paced environments. The platform supports clear visibility into tasks, timelines, and ownership, which strengthens teamwork and accountability. I also found the level of customization particularly valuable, as it lets teams tailor dashboards and processes to their exact needs. On top of that, the support resources and guidance available are consistently strong, enabling smooth onboarding and ongoing optimization without unnecessary friction. #### Cons While Wrike is highly flexible, that same flexibility can sometimes lead to complexity, especially for new users trying to understand how everything fits together. Without clear initial structure, teams may struggle to establish consistent ways of working, which can impact collaboration early on. Some features feel slightly unintuitive and require a learning curve before they deliver full value. Additionally, navigation between spaces and tasks can occasionally feel less streamlined than expected. Although support is generally excellent, resolving more advanced configuration questions can take time, particularly when balancing multiple team needs and ensuring alignment across different workflows. --- ### Strong and Reliable Tool for Managing Tasks and Workflows - Overall rating: 5/5 - Reviewer: Jayasri R. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Wrike has been positive. It’s a powerful tool for task tracking, workflow management, and process management, especially for teams that need structure and visibility. While it takes time to learn and may feel pricey, it delivers good value for money if you fully use its features. Customer support is helpful, and although there are some bugs and issues, they usually don’t affect everyday work. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Wrike is very strong when it comes to task tracking and workflow management. It’s easy to see who’s working on what, track progress, and manage deadlines without things slipping through the cracks. The process management features are flexible and customizable, which really helps teams stay organized. Customer support and help resources are also decent when you need assistance. #### Cons Wrike isn’t the easiest tool to use at first, so ease of use can be a challenge for new users. From a value for money perspective, pricing can feel high for smaller teams. There are also occasional bugs and issues, like minor glitches or slow performance. --- ### Simplifying Complex Projects: Why Wrike Stands Out - Overall rating: 5/5 - Reviewer: Ojaswini W. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Wrike has been very positive. The platform strikes a strong balance between power and usability, with an intuitive onboarding process and a relatively gentle learning curve. Managing tasks, assigning responsibilities, and setting timelines is quick and efficient, making day-to-day project coordination smooth. The collaboration features are a standout, particularly the ability to leave contextual comments and use built-in approval workflows, which significantly reduce back-and-forth communication. I also value the flexibility of the interface, with multiple view options and customizable dashboards that help keep work organized and focused. While some advanced features and customizations take a bit of time to fully learn, this is a minor trade-off for the depth and capability Wrike offers. Overall, it’s a reliable and efficient tool that supports streamlined project management and team collaboration. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I appreciate how intuitive and efficient Wrike is to use. The onboarding process is quick, and despite its powerful capabilities, the learning curve remains very manageable. Task creation, assignment, and timeline management are all streamlined and easy to execute. What stands out most is the commenting and approval functionality. Being able to leave feedback directly on tasks, images, and files keeps communication clear and contextual, while the built-in approval workflows significantly reduce reliance on email chains. Additionally, the flexibility of the interface is a major advantage. Switching between List, Board, Table, and Gantt views is seamless, and the ability to customize dashboards and spaces ensures that I can focus on the most relevant information. Overall, Wrike offers a smooth, responsive experience that supports efficient project management. #### Cons There’s very little I dislike about Wrike overall. If anything, some of the more advanced features and customization options can take time to fully understand. While this depth is ultimately a strength, it may slightly slow down initial adoption for new users who need to get up to speed. That said, once familiar with the platform, these capabilities become highly valuable. --- ### Command Center for Complex Work - Overall rating: 5/5 - Reviewer: Lauren P. - Verified reviewer: Yes - Industry: Entertainment - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, Wrike is a strong project management solution for teams handling complex, multi‑step work who need visibility and accountability. It’s not a plug‑and‑play tool, but once workflows, fields, and dashboards are set up correctly, it becomes a reliable central hub for managing tasks, timelines, and collaboration. While there is an initial learning curve, the payoff is better organization, fewer follow‑ups, and clearer ownership across projects. I truly couldn't imagine going thru a workday without it! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Wrike is a great tool if you’re juggling a lot at once and need everything to live in one place. It’s especially strong for teams running complex projects with lots of moving parts. For example, you can build custom workflows for different types of work; creative approvals, production timelines, operational request - so a design task doesn’t move the same way a finance or logistics task does. Dashboards and timelines make it easy to see what’s on track, what’s slipping, and who’s overloaded, which is helpful when you’re managing multiple teams or long-term programs. Wrike’s integrations are also a big win; being able to connect it to tools like Outlook, Teams, Box keep communication and files tied directly to the work. #### Cons Wrike can feel like a lot at first. We joke that it feels like drinking out a fire hose (mostly due to how much we rely of it as a business). If you’re coming from a simpler tool, the number of features - folders, spaces, custom fields, automations, can be overwhelming without some time invested in learning. For example, if everyone creates tasks their own way or names things differently, things can get messy fast. (Same goes for Custom Fields - lock those down!) I do think that with custom service for a ticket, it's sometimes hard to get bounced from rep to rep depending on times zones. --- ### Effective Work Management for a Lean Marketing Team Supporting a Large Organization - Overall rating: 4/5 - Reviewer: Christian G. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Wrike has been positive. We used it with a small marketing team supporting a large business of 2,000+ employees, primarily for ticketing, project intake, and managing marketing requests. It helped centralize incoming work, improve visibility into priorities, and keep tasks organized across a high volume of requests. While there was some complexity and occasional friction with usability, it was a valuable tool for managing workload and maintaining accountability in a fast-paced environment. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros What I liked most about Wrike was its ability to keep projects organized in one place with clear task ownership, deadlines, and progress visibility. It made cross-team collaboration easier, especially through customizable workflows, dashboards, and reporting that helped keep everyone aligned. #### Cons What I liked least about Wrike was that the platform can feel overly complex at times, especially for new users. Some features require a learning curve, and navigation/customization can be less intuitive than expected, which can slow adoption and day-to-day efficiency. --- ### Wrike Is The Best Project Management Tool Out There - Overall rating: 5/5 - Reviewer: Valerie C. - Verified reviewer: Yes - Industry: Entertainment - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Wrike has been an excellent project management tool for our organization. Over the past four years, it has made our workflows so efficient that we've been able to grow our company in ways we didn't know were possible. It's been a wonderful journey learning how to customize this tool to best benefit our team and I'm grateful to the Wrike team for helping us get there through certification training and responsiveness. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's an incredible tool that allows you to customize workflows for various teams to collaborate and work together towards goals. The Wrike team has been excellent at answering any questions we have and helping us work through any issues that may arise quickly. It's the best project management tool I've used and it allows us to track tasks and deadlines very easily. #### Cons There's only one thing I wish Wrike allowed, but I believe it's in the works already. I'd love the ability to setup project blueprints to allow for deadlines of each subtask to be automated based on the overall project due date and project type. That way, adding deadlines to each step of a project does not need to be done manually. --- ### Marketing & Events Coordinator - Overall rating: 4/5 - Reviewer: Mabel O. - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Wrike has been positive, especially when it comes to process management and keeping complex projects organized. Once I settled into the system, it became a reliable hub for planning, tracking, and collaborating. It’s not the simplest tool out there, but if you’re willing to invest a bit of time into learning it, Wrike rewards you with clarity, structure, and a strong sense of control over your work. For me, it’s become a dependable part of my project management routine. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Using Wrike has given me a strong sense of structure and control over my projects. I really appreciate how customizable the workflow management is, letting me tailor stages and automations to match the way my team actually works. The task tracking tools are another highlight—Gantt charts, boards, and detailed task views make it easy to see what’s happening and where things stand. Once I got comfortable with the interface, I found it surprisingly efficient for organizing complex work, especially when multiple people or departments are involved. #### Cons Despite its strengths, Wrike isn’t without frustrations. The interface can feel cluttered at times, and navigating between spaces or views sometimes slows me down rather than speeding things up. I’ve also run into occasional bugs and issues—nothing catastrophic, but enough small glitches or odd behaviors to interrupt my flow. And while the platform is powerful, that power comes with a learning curve; onboarding new teammates can take longer than I’d like. Some features also sit behind higher‑tier plans, which can make the platform feel more expensive than expected. --- ### A Fantastic and Reliable Platform For Facility Maintenance - Overall rating: 5/5 - Reviewer: Amit Y. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, Wrike has helped me organize facility operations and keep maintenance activities on schedule across our healthcare facilities. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy to use this platform and I like the real-time task tracking, reporting, and collaboration features, which improve team coordination. It also keeps maintenance on schedule. #### Cons I haven’t had any dislikes with this platform overall, it is has easy learning curve and advanced features. --- ### Wrike makes a good impression on my Project Tracking Cards - Overall rating: 5/5 - Reviewer: Harris P. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Prior to using Wrike, we were keeping all of our Review Comments & Drawing Updates in clunky Spreadsheets and Endless Email Chaining Where Context Was Lost. With Wrike, We are able to place all of Our Calendars and Tasks in One Single Spot so everyone knows Who Owns What Deadline Without Us Having to Schedule a 47-Minute Meeting. Simply put, Wrike Stops Daily Operational Chaos & The Back-And-Forth Chat Across A Thousand Different Platforms. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I find I use the card table feature for my day to day activities because I'm able to easily drag tasks back and forth to display what's been completed and what still needs to be accomplished and the file storage is also huge so I've placed all of my engineering files and documents into each respective project card without worrying about running out of room. Plus I love the fact it has no confusing Dashboard; I'd rather spend time working then trying to teach the Team how to navigate through the menu options. #### Cons The Mobile App Notification System is completely Overwhelming and I would almost prefer to shut it off totally so I don't get buried under an avalanche of notifications. In addition, I find that Wrike fails miserably when integrating with Google Docs; They are formatted as Links and thus force you to exit the App to view or edit anything. And lastly, they made some changes to their Pricing Plans and it seems to me that it is far too Expensive for Teams with fewer than Five (5) members. ## More reviews [Next reviews](https://www.softwareadvice.com/project-management/wrike-profile/reviews/?page=2) --- Wrike Reviews, Pros and Cons - 2026 Software Advice