All Emex EHS & ESG Software Reviews

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shelley

Chemicals, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2021

EMEX software was a great choice

Our overall experience has been really good. The follow up and customer support when we have an issue has been great. Our ability to complete trend analysis on types of injuries, plant location, action item closure and more has helped us continue to improve on our EHSQ performance.

PROS

The ability to customize incident reporting types and workflow approvals. We can easily export to excel for additional functionality.

CONS

Our implementation was a challenge as we ended up with more than one person due to staff issues at the time. This made our implementation less than ideal and it stretched out longer than we had hoped. Once our main person returned everything went more smoothly.

Reason for choosing Emex EHS & ESG Software

The ease of use and ability to do so much of the customization and changes internally. The dashboard designer and reporting capabilities made the decision easy.

Reasons for switching to Emex EHS & ESG Software

Reporting capabilities for EMEX were great. We were not able to get good reports out of our previous system easily. The Dashboard functionality and pivot charts and tables in EMEX allowed for readily viewable trend information.

Vendor Response

Hi Shelley, Great to hear we are winning on the customer support front! You will be pleased to hear we have improved our Customer Success communication process internally to ensure all our customers have a smooth experience. Thanks! Lisa

Replied May 2021

Brian

Retail, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed April 2021

Incident reporting

Very reactive to any issues and helpful for user with any queries. Have amend system to capture required information with great assistance from [SENSITIVE CONTENT HIDDEN] and team.

PROS

Captures real time information and allows user to interact with creator.

CONS

Needed to capture footage outside of system, can be confusing for first time users. Room for improvement on data analysis.

Reason for choosing Emex EHS & ESG Software

Ease of use, roll out capabilities across the estate, data management, admin controls.

Vendor Response

Hi Brian - Many thanks for the great feedback, we are improving our UI (User Interface) to be more interactive for first time users based on discussions we've had with your team and other clients, our analytics will be completely integrated shortly to improve this experience. - Lisa

Replied April 2021

Greg

Government Administration, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2019

Finally a risk management software geared toward Risk Managers.

My overall experience has been good. I no longer have to dig through file cabinets and try to merge data from five different spreadsheets in order to present loss data to upper management.

PROS

EMEX is not geared toward insurance carriers, it is designed to be used by the person or people in your organization that capture, monitor and track your losses. It doesn't matter if you are self insured or have multiple insurance carriers. It give you one place to store all of you loss date. No more file cabinets and spreadsheets.

CONS

The thing I liked least was the separate site for graphs and dashboards but that has been remedied by version 8.

Reason for choosing Emex EHS & ESG Software

EMEX was chosen because it was geared toward Risk Management and not solely insurance claims management. It was also chosen because I was paying for the functionality I needed and not a bunch of features I didn't need.

Patricia

Mining & Metals, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

EHS & More

Software is easy to use. Like the dashboard feature and the ability to filter and address just what is assigned to me.

PROS

This software is easy to use and absolutely customizable. We have been able to manipulate the screens, add sections, remove sections - even tailor something very specific to our industry.

CONS

I wish I had time to dedicate to using all of its features! There are so many things i would love to do with it, just lack the time.

Reason for choosing Emex EHS & ESG Software

I chose EMEX because of the customization ability and the cost. We are a small site in a big company so cost and the ability to tailor was a big component in the decision making process.

Vendor Response

Hi Patt - Glad we were able to customise for your opco - we know you're short on time so reach out to us with anything we can help you with regarding the additional features! - Lisa

Replied March 2021

Jamie

Logistics and Supply Chain, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Excellent software - exceptional customer service & Support

PROS

Flexibility and customisation to meet our requirement's at a reasonable cost

CONS

None that I can find, the software provides all our needs and has been easily integrated into our business

Reason for choosing Emex EHS & ESG Software

Favourable previous history with the software

Vendor Response

Hi Jamie, Thank a mill for the review - glad to hear that the software is working well for you! - Lisa

Replied March 2021

Christophe

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

3

Reviewed February 2014

Addax Petroleum implementation

Addax Petroleum has selected and succesfully implemented the EMEX solution in its operating companies for incident reporting, audit, actions follow up and reporting. This is really an excellent software. EMEX is very easy software to use and highly configurable so that it can easily meet our requirements. I really enjoyed working with EMEX technical teams throughout the implementation, they were always carefully listening to our requirements, trying to find a solution to our problems. The customer service support is overall efficient and they always find a solution to our problem but the time to answer can be reduced in a number of times. The software still has some technical limitations but the EMEX teams are developing and improving very fast, always listening to our suggestions. Future development are very interesting and really focused on our needs.

David

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed January 2014

Review of the Enex EHS Solution

We have implemented Emex for our Real Estate business and we have found the package easy to use and fast to implement. It has also given us the reports and output that we were looking for and were promised by the Emex Team. I would list the pros for this product as : ease of use, speed of implantation and excellent reports. The cons are very minor and this would be around the area of internet software in general and web connectivity. I know the guys now have an offline solution and I look forward to using this.

Ritchie

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed February 2015

Thank you for your ongoing help and assistance

We have been delighted with the interaction and support we have received from EMEX. We are based in DRC which is a challenging business environment. EMEX have constructed a tailor made system to suit our specific project requirements. The process has been smooth, professional and extremely beneficial to both ourselves and our government partners. I would not hesitate to recommend the services offered by EMEX to other organisations private, public or governmental.

Roger

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

Reviewed February 2015

Great Results

We have used EMEX solutions for monitoring all health & safety issues at our festivals, both in Ireland and abroad. Since we adopted the systems our procedures have become a lot more streamlined and we are now fully compliant with all internal and external requirements. I would be happy to recommend EMEX to anybody organising large events.

Jamie

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed July 2015

Emex - EHS Management Software

We are just surprised how quickly everything was setup and implemented matching our criteria. The guys at Emex were easy to work with, very knowledgeable, giving us great insights and advice. Now the procedures are far more streamlined and everything is finally as it should be. Highly recommended to everyone.

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