Goodworld has great support to end users and a great development team for customizations.

The Goodworld product line is very modern, intuitive and reliable. Goodworld gives donors the ability to make impactful gifts without any of the roadblocks associated with outdated systems.

Goodworld's tools are always growing so you'll need to stay up to date with new features to get full functionality.

Our donors loved the simplicity and ease of making a donation through this software, allowing us to onboard a significant amount of new donors. Our reactivated, recaptured and reacquired donations out-preformed our retained donors for the first time ever. Stellar customer support.

We were looking for a donor form that would help is engage donors who want to support the theater, but at a modest level. Goodworld's donor package really spoke to us - both in design, content as ease-of-use.

Would like more options on customization for some of the forms.

Overall we had great customer service.

I liked how we were able to use the software to host an online auction and also do peer-to-peer fundraising through our Board Members. The online auction was easy to set up and utilize. We were able to customize our pages and take advantage of many features.

There was some difficulty in switching from the free trial into the paid version, and we wish it could have been a more seamless transition for the pages we had already set up. The event registration and auction page was separate than our donate/peer-to-peer page, and we wish there could be an option to have an all-in-one experience. We also wish we could have embedded our youtube livestream in the event/auction page. The webpage was down a few times and we had to extend our online auction to close the next day. With a few adjustments I think the software would be ideal.

I have to give major kudos to the Client Success Team at Goodworld because anytime they've added a new feature or if I have a question they are super easy to get in touch with and always provide us with the best possible customer service.

For our organization, we utilize multiple features that Goodworld offers such as the roundup program as well as the campaign and page fundraising options. We like how easy this platform is to use from both the user and administrator's perspectives. The fundraising pages have been a great way to engage our community especially with COVID going on this past year we've had to advert to virtual events and fundraising opportunities and Goodworld has provided us with the software to make that happen successfully.

This is a hard question to answer because we've had nothing but success with this software. I would say reporting hasn't always been the easiest for our finance team, making that a bit more customizable would be great.

Customer Service - I can't say this enough for the simple fact that I have struggled with this in the past because we are so small that many companies don't like to make time to deal with us.

As a small nonprofit, I was looking for an affordable product that we could sell tickets on, set up events, and accept donations. After many trials and errors, I tried Goodworld because the cost was affordable. I had my doubts because I thought you get what you pay for but my budget was tight!!! But I am so ready to admit how wrong I was. This product is easy to use (and I am not tech-savvy) and I am comfortable doing it. But the key selling point to me is their customer service. Any questions, any help, any issues - I have a response the same day and I have all the help I need to fix what I am struggling with. For this reason alone - I have no plans to leave Goodworld because why give up superior customer service!?

I am hoping they add an affordable peer-to-peer fundraising software addition for our walk/runs. That would be perfection!