OneTrust
About OneTrust
OneTrust Pricing
OneTrust is offered across various module-based pricing plans, outlined below. A 14-day free trial is available and a discount is given for annual commitments. Pricing starts at: Consent Rate Optimization: $30/mo Targeted Data Discovery: $110/mo (per system); $550/mo (unlimited) Privacy Requests/DSAR: $165/mo Targeted Data Discovery - 5 Systems: $275/mo Data Mapping: $165/mo DataGuidance Research Portal: $165/mo (single user); $330/mo (unlimited) Contact OneTrust for further pricing details.
Starting price:
$30.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for OneTrust
1 - 5 of 20 Reviews
Andrew
Computer Hardware, 10,001+ employees
Used unspecified
OVERALL RATING:
4
Reviewed August 2022
OneTrust User Review
Anonymous
51-200 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed July 2018
Great Product, Support Needs Some Work
It does what it's supposed to do and it does it well. I have no idea how I would found all of the cookies on my site without it. It really makes GDPR compliance simple.
CONSThe UX is pretty clunky but not the worst by any means. It did take a couple of tries to figure out where to go and how to correctly save my cookie settings. The support team needs a bit of help though. It took them over a month to respond to my question. To their credit, they did solve the issue that I was having.
Claudia
Food Production, 5,001-10,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
3
FUNCTIONALITY
5
Reviewed November 2023
Very complete to run a solid Data Privacy programme
Perfect to run a Data Privacy programme even in large organizations. It allows you to easily keep track of all different aspects, from data mapping of 3rd party providers to recording assets and processing Subject Access Requests. Colleagues in other Privacy-related teams also use it to track consumers' consent successfully. The interface might look retro, almost basic, but it has all the functions a team needs to ensure accurate recording of processing activities and compliance with GDPR and other Data Privacy Regulations. I also really appreciate the learning section on different countries' regulations and the new features that are being developed such as the integrated redaction feature.
CONSIt can upload things a bit slowly sometimes. There also seem to be limits to the size and types of attachments you can upload, but nothing major. As already mentioned, the interface could be improved for an easier user experience. These are minor issues, mostly cosmetic, that take nothing away from how useful this programme has been to my team. 10/10, I would recommend to anyone looking to start a centralized Privacy programme.
Dimitri
Internet, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2023
No support on Github, problems ignored
It is working, but I have size issue that need to be solved
CONSOneTrust does not answer problems on Github. I got a big size issue with OneTrust on iOS / Flutter, making the app 40 Mo heavier than expected, the question has been unanswered since 1 month, and it seems other questions get ghosted.
Anonymous
1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed November 2023
Vastly improved our data security process and overall compliance
Very positive. Customer support helpful.
PROSWe compared a number of options to procure OneTrust and are glad we made the decision. The tool has a number of pre-programmed processes and control which meant that we were able to quickly adopt best practice without having to spend huge amounts of resource doing this before making a purchase.
CONSOur network infrastructure made achieving SSO difficult, we got there in the end however it was a challenge. Sales team were good, ocassionally pushy at times.