We run many cultural events and performances, all free of charge. So we needed a professional solution for ticket handling that solves many logistic issues, starting with ticket sale windows, personel, ticket printing and event entrance control. With Eventzilla we solved all these issues and many more. Social marketing gets boosted on the fly and post event CRM is pretty cool and helpful also.

Everything! It's really easy to set up and to customize your event tickets. Plus the fact that you can do check-ins with a barcode scanner or your mobile phone gives your attendees a much better impression of your events. Social media promotion is a great plus, but getting feedback from your attendees with customizable surveys gives Eventzilla a big plus over other ticket software.

No sitting map configuration yet. Other than that, everything is great.

I'm glad I found this software. Lots of options and functionality.

I like Eventzilla most because you are able to receive your cash right away as opposed to waiting a week or two after your event.

No one really likes to pay fees but Eventzilla's fees are reasonable.

I used to LOVE this system but now it has gone to $#IT. Going elsewhere.

I really enjoyed the simplicity of the previous system. It was powerful in all the right ways - mass communication with HTML capabilities, order and attendee sorting, third-party merchant services integration, easy to use event page layout designer, etc... All of the above have slowly declined in reliability and there are many glitches in the system now.

1. Setting ticket sales dates do not work accurately and are off by DAYS. 2. Ticket sales quantities are no longer registering and have caused issues with overselling, thus having to manually refund. 3. Glitches in sold out capacities where new ticket sales show up as "sold out" immediately. 4. Customer service response times used to be a few days, now I don't even get a follow up. Their chats are bots that seem to go to nobody now. 5. The reformatted their system design to be more visual, but it does not sort events at all so if you have more than 20 events in log, they easily get lost in the long scrolling format. 6. Their HTML based mass email form has now started to glitch and ticket buyers receive HTML code instead of what it should look like. 7. Ticket purchasers intermittently do not receive their PDF tickets. 8. Sometimes ticket purchasers get charged twice for one ticket. This used to be competitively priced with strong and reliable features. This no longer serves as an efficient system for ticket sales as it requires A LOT more manual entries and putting out fires due to glitches in the system.

I am a dog trainer that hosts yearly workshops where I want people to be able to register and pay online. Eventzilla was easy to set up and get started, and my clients found it easy to use as well.

Able to customize payouts. Easy to refund customers.

Like most of the other options, the cost.

This is mostly positive. I wish there was a way to integrate zoom instead of paying extra to use their streaming services. That's not helpful.

It's easy to make free, paid and donation tickets, to add sponsors and speakers to an event. I like the options to be able to pass on the fees to the buyer.

When you're scheduling an email to attendees, you can't pick the time of day. It's also difficult to upload a banner image that fits for the event. I've never been able to do it without wasting a large amount of time resizing again and again.

Very positive. I tried a bunch of other Event managers and this one was the most flexible for my needs of scheduling a dinner for my scout troop.

It was easy to setup and configure to personalize for my Boy Scout troop. It was also free for the type of events that we host from time to time.

Some of the options we a bit challenging to find, and I had to dig through menus to get to them. Perhaps a single page with more of the options would be better than multiple pages tied together with navigation.

The Eventzilla app took our conference to the next level, and helped us to appear and actually be very organized.

Eventzilla made the planning, execution, and follow through of the conference significantly easier. The cost was affordable. I loved how easy it was to setup the conference information, such as agenda, speakers, etc. I wish I had discovered earlier in the planning process.

Sometimes navigating the admin hub was a little confusing as I had to search around for certain features a bit. However, overall, it was very easy to use.

Eventzilla offers great functionality for both the Free and Paid version. You can easily tailor your events with all the required information like Text, Pictures, Audiovisual, Maps, and other content. Although Paid version offers a lot of customization options. You can easily monitor Event registration and ticketing status right from the Event dashboard. Overall very user-friendly for both the event organizer and attendee.

Eventzilla offers limited options when it came to customizing graphics. Also, customizing the Event URL is not available with Eventzilla.

It's been decent.

I like that if you aren't charging for an event, that the registration is FREE.

It's been a challenge to take out the money for the events we have charged for since you switched from PayPal. We still have money sitting in an account from eventzilla last summer because our office admin doesn't think she should have to give her personal SSID number to take out church funds.

I have used for years for both a High School Reunion and several golf tournaments. It works well. Keeps the Management of attendees.

Allows you to quickly setup an event, set the Venue, Set the Tickets. Accept Payments. Notifies you of Purchases. Generally a one stop for the Event. It can handle any type of event.

Did not find it sooner. Would be better if you could spread payments using WEPAY instead of PayPal. It may be a feature but I have not found it. That would be a General Ticket is taken down by a 4 Ticket Purchase. I use Eventzilla for a golf tournament but I have several tickets that are for 4 golfers. We also sell singles. I would like it if I could reduce the Single Player count when a Foursome was purchased. I now do that manually.

We like this site for its ease of use, but would love the options to search for attendees by name and allow attendees to cancel their own registrations.

Free service, automated emails to participants and organizers, looks good, easy for participants to use.

Would like the option to search for participants by name since we host so many events. We would also like a clearer explanation to participants as to how to cancel their own registration.

I am able to imbed registration linking on to my website. And it works well with PayPal. It isn't hugely expensive.

That the software doesn't recognize ticketing levels correctly. For example if you have a max registration of 10 and you have deposit, 1sr installment and 2nd installment registration ticket levels, the system will show sold out when 7 deposits, and 3 1st installments are made even though there are 3 spaces left. This is very annoying.

I use it to put together a luncheon at a trade show for 100+ people, twice a year. It works well enough, and seems to get good uptake. I'd like to have more design options and have the app auto-save my work. Creating a mobile app option would add value and make the platform stand out from competitors like Eventbrite, Eventbee and Cvent.

free access, seems to be working to improve each time I use it. Moving in the right direction. I also like the security feature built into the UX, where I'm prompted to create a password for registrants. Allows me to get creative w/o making it too difficult.

Many event-centric elements aren't even hinted at as on offer. It'd be a good way to monetize it better, to 'ghost' features like planning checklists, contact lists, design templates, and other key event organizing points. Having a wizard/AI would be amazing, since there are many types of events.

This software is excellent for our purpose. Easy to edit, delete, clone, do attendance. The mobile app is excellent. I have had no changes that I could not figure out. It is very user friendly!

It is so easy to modify and add to! When I have to delete and re-enter due to a typo, it is very simple to edit. Very user-friendly! Love the mobile app. It is so handy when doing attendance. I really like all of it.

We used the software for about 1 year, as a registration method for a large convention. Overall, the software works well, but there are some flaws, especially with payment methods offered.

Ease of tracking total numbers of registrants. The ability to download as an excel file at the end, to manipulate into the sign-in sheets that worked best for us.

The payment methods offered were limited, and not customizable. Also, PayPal was the "online payment method", but PayPal has serious issues with anyone trying to use their cell phone to pay (instead of a laptop/pc). Also, if someone needed a registration modified (name changes, email changes, etc.) it was extremely time consuming and frustrating to do.