--- title: "Gigwell Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Gigwell. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Gigwell is a good fit for you!" source_url: "https://www.softwareadvice.com/event-booking/gigwell-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Billing and Invoicing Software](https://www.softwareadvice.com/accounting/billing-invoicing-software-comparison/) / [Gigwell](https://www.softwareadvice.com/event-booking/gigwell-profile/) / Gigwell Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/event-booking/gigwell-profile/) Reviews [Alternatives](https://www.softwareadvice.com/event-booking/gigwell-profile/alternatives/) # Gigwell User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 98 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.8/5 - Value for money: 4.2/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 56 reviews (57%) - 4 stars: 34 reviews (35%) - 3 stars: 7 reviews (7%) - 2 stars: 1 reviews (1%) - 1 star: 0 reviews (0%) ### Most mentioned pros - It assists us to quickly identify, pitch, book, contract, invoice and receive payments on the events we handle. - Gigwell is definitely the right place to go if you are a company that represents touring talent of any kind and in need of a streamlined resource to manage/organize all of your contracts, connect calendars with artists, and more. - I like the multi-functionality and the fact that I can input certain info into templates (contracts and invoices, for example) ### Most mentioned cons - The backend in settings when editing calendar and roster is super laggy and making large changes to the back end takes too long. - In the schedule area, the date is always a day off. If I forget to fix it, it can cause a lot of confusion. - It can take a while to load, especially when sharing a screen over video conferencing. ## Gigwell customer reviews Showing reviews 1-25 of 98 (page 1). ### I Definitely Recommend Gigwell - Overall rating: 5/5 - Reviewer: Michelle L. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I am very happy to have found Gigwell. It saves me tons of time #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Gigwell has made doing many aspects of my job must faster and smoother #### Cons It was very difficult to figure out how to upload the data from Gigwell into Quickbooks. I'm still not happy with the way it's working on that aspect. I wish that was much smoother.Also there are some aspects of the contract that I have to manually edit on every contract. I wish i could edit the template to avoid this. Maybe it can be done but I'm not aware? #### Vendor response Hey Michelle, it would be great if you could get in touch with us at support@gigwell.com. We'd be happy to review the Quickbooks import template for you. We've worked with many agencies who have successfully exported their invoices from Gigwell and imported them to QBO without any problems. Also, we'd love to assist you with the contract situation. It seems like you require some custom variables. You shouldn't have to manually edit contracts before sending them out. Everything can be automated! Replied April 2023 --- ### Gigwell Review - Overall rating: 5/5 - Reviewer: Ellen L. - Verified reviewer: Yes - Industry: Music - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Gigwell has been very prompt with their customer service, and in working with us to create new features that meet our needs. [SENSITIVE CONTENT] is the best! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The interface is very clean and easy to navigate. The fact that it is cloud-based software is also a huge plus as it's easy for our remote employees to get set up with. Certain features such as auto ticket count reach out, contract issuing/reminders through Hellosign, the ability to pre-save terms/phrases, infinite filters/data points in searching/creating reports, integration with Google and the artist roster pages are timesavers. The management/artist view (for non-users) is also very efficient and helpful for our teams that use it. #### Cons The fact that Gigwell Track does not integrate with Gigwell Book is frustrating as it creates extra work. The inability to use multiple currencies in one booking (in the example of US artists playing international dates) requires us to use inefficient work-arounds, and is becoming a larger issue as we increase our number of international bookings. All reports are pulled via CSV, but it would be nice to be able to pull any report, at any time as a pdf with our company logo on it, instead of needing a custom template for every type of report (although the Gigwell team has been helpful with creating these templates for us!). Finally, there are a couple deal structures that Gigwell does not have a way of accurately inputting in their system. #### Reasons for choosing Gigwell Cost and innovative features. #### Vendor response Hi Ellen, thanks for the honest feedback. We hope to integrate Track with Book in the near future. That said, we have a very easy way to export dates in a CSV file from Book and import it into Track. Reach out to support@gigwell.com so we can add the Track template to your account. All reports can be exported as a CSV or PDF file and can be customized. Let us know the changes you need and we can help with them. We've added multi-currency deals and other deal types to our feature request queue. Thanks! Replied April 2023 --- ### Thankful for Gigwell - Overall rating: 3/5 - Reviewer: Isaac G. - Verified reviewer: Yes - Industry: Entertainment - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I love Antonio. He's always been straightforward and transparent about everything and he's easy to get a hold of. Even now that they have grown they still have a small company, great customer service vibe about them. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I'm pretty thankful for this software. It arrived right around the time we started our agency so we kind of "grew up" with it. I have used other systems. Many don't have as many features or are this modern, most that are offer many more features and are much more expensive. This is a great product for mid size to small agencies. What I like most about the software is the ease of use and Google integrations. While they boasts a productivity suite of ticketing and IQ I don't feel as if they have held back anything in regards to the main productivity offering. Customer service is on point and fast. Overall I am happy with the product. #### Cons This software is slow. It can take a while to load, especially when sharing a screen over video conferencing. We get this has to pump through a lot of data but wish it could run faster for us. Outside of speed, I'd also beg for a bit more CRM abilities which I think could take this software to the next level. #### Vendor response Hi Isaac, thank you for providing us with your feedback. We apologize for any inconvenience you have experienced with the performance of your dashboard, particularly when sharing a screen over video conferencing! To assist you, please contact us at support@gigwell.com so we can investigate the issue. There could be several reasons for the slowdown, such as insufficient disk space or an outdated browser version. We are committed to resolving the issue promptly, and our support team is ready to assist you. Thanks! Replied April 2023 --- ### Review of Gigwell from [SENSITIVE CONTENT] - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Music - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Helps us keep everything together. Really acts as a glue to hold things together and driver to push booking forward. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The integration with google and other software, invoicing and payment features. #### Cons The calendar integration and onboarding of artists was always a little tricky, oftentimes for the artists. #### Vendor response Thanks for the feedback! We've recently improved the artist onboarding flow and added new features and permissions. Please reach out to support@gigwell.com as some features are still in closed beta. We're happy to enable them for you! Replied April 2023 --- ### Gigwell is the key - Overall rating: 5/5 - Reviewer: Michel P. - Verified reviewer: Yes - Industry: Entertainment - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. 10 #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Intuitive All in one placegood price and support #### Cons touring period option, i tour artists in Brazil so they are not avaliable anydate, just the specific dates #### Reasons for choosing Gigwell i know they are close to the client and give support #### Reasons for switching to Gigwell interface #### Vendor response Thanks for the feedback, Michel! There are multiple methods to block a tour for artists. One option is to utilize the Calendar tab and add holds, while another approach is to create a multi-date booking and modify the status for each individual date. Please don't hesitate to contact us and discuss if these options meet your requirements. Cheers! Replied July 2023 --- ### Flexible software perfect for small booking agency - Overall rating: 4/5 - Reviewer: Brandon H. - Verified reviewer: Yes - Industry: Music - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Gigwell is perfect for small booking agencies to handle bookings. Their customer service is unmatched and helped us find the best way to utilize the software to meet our companies needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The contracting interface and deposit request and collection feature is very professional and easy to use. Using Gigwell really leveled up our operation compared to our previous system. #### Cons Contact management and adding users to teams could be improved upon. --- ### Gigwell Rocks - Overall rating: 5/5 - Reviewer: Marc K. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The staff at Gigwell rock. The customer support specialist is absolutely amazing. He is attentive, patient and always finds a solution to any issue. I just wish they had phone support and 10 more representatives. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros *Love that it's web based so that all my team members can utilize the program from their local work locations *Love the itinerary functions *Love that you can issue out receipts for payments posted to buyers *Love that it integrates into google calendars #### Cons Because of its flexibility and enormous power, it seemed a little overwhelming and complicated at first. But once you get an understanding and use it daily, it gets easier. #### Reasons for choosing Gigwell Gigwell met all of our needs #### Reasons for switching to Gigwell Needed to have an updated, flexible contract system that could be used by our team members from their remote work locations. --- ### Simplifies the contracting process. - Overall rating: 4/5 - Reviewer: Jason M. - Verified reviewer: Yes - Industry: Music - Product usage: Used daily for less than 12 months - Reviewed: December 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We used to have someone on staff whose primary job was to handle contracts and deposits. With this software, we've been able to replace that position with agents who can manage their own contracts and bring in more revenue. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The interface is easy to navigate and customer support response is top notch. I think the only thing keeping this from being an all-in-one platform is having a CRM product. #### Cons I think we run into more bugs with the software than we should. There are times were I feel like I'm talking to customer support a little too regularly. I would also like having more direct control over what artists can see on their accounts rather than needing to go through customer support to set permission level. --- ### Antonio & Glade are awesome to work with. They are part of my team to make things happen! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: December 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I enjoy the contract management and automation. Saves a lot of time. The invoicing is easy and helps me keep track of payments. #### Cons Would like the CRM to be more. Would like to send single invoices not attached to deals. Would like to track merch better. Have a way to send messages to some people on the artist tab instead of all of them. --- ### An enjoyable experience that has boosted productivity through an efficient, sleek looking interface - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Music - Product usage: Used daily for less than 2 years - Reviewed: December 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. An efficient, productive team who enjoy their work #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The team and I love the dashboard - it's easy to use and stores everything relative to bookings. The ability to have only bookings at particular stages of the bookings process is very useful. #### Cons It's lack of cross-market functionality. As an Australian company there a few features which would be useful to the Australian market including specific door deal splits, production supplies (as not all promoters provide full backline) --- ### Yearly Review - Overall rating: 4/5 - Reviewer: Robert D. - Verified reviewer: Yes - Industry: Music - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the itinerary function where I can add advancing / logistic information. #### Cons I would like a way where 3rd party artist advancers / logistic contacts are able to view below items that promoter is going to purchase / provide besides the talent fee. I do not want these contacts to view the talent fees. How can this be done?1) Hotels (# of Rooms / # of Nights)2) Ground Transportation3) Meals4) Visas5) Etc.6) Promoter advance contact info (name / email / number)Furthermore, I would like to see a way Gigwell can production the following report via Excel with these columns:Agent / Event Date / Artist / Event Date / City, City or Province / Venue / Guarantee / Final Walkout Potential / Booking Fee / Buyer / Buyer Name / CurrencyI would also like this report to calculate total figures of Guarantee, Walkout Potential and Booking Fee across multiple currencies, but giving a final calculation in USD with the foreign currencies converted to USD based on current foreign exchange rates. How can this report be made possible?Thanks! #### Vendor response Thanks for the feedback, Robert. These reports are possible through the Reports tab. We also have the itinerary option that can include all production details including or excluding fees. These reports and itineraries can be issued to anyone you'd like. Please send us an email to support@gigwell.com and we'll help with the customization. Thanks! Replied April 2023 --- ### Good system - Overall rating: 4/5 - Reviewer: Juliane K. - Verified reviewer: Yes - Industry: Music - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. great #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Payments and invoices can be sorted clearArtists get all the details they need easily #### Cons hard to get unused acts out of the systemyou can not do deposit payment notesartists can not "only" download there invoices #### Reasons for switching to Gigwell invoices to complicated #### Vendor response Juliane, thank you for your feedback. We offer the option to deactivate artists while retaining their historical data. However, if you choose to delete an artist from your roster, their historical data will be removed. Please contact us at support@gigwell.com to have us review the artist invoices. You can grant them access to Gigwell so they can download their invoices. Replied April 2023 --- ### Gigwell is great! - Overall rating: 5/5 - Reviewer: Danelle M. - Verified reviewer: Yes - Industry: Music - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Gigwell has been excellent due to ease of use, good customer service and the organization of platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Gigwell is very user friendly and helps our bookings company keep organized. #### Cons There are no cons. The only thing that I would like is to be able to access notes when recording artist settlements. #### Vendor response Hi Danelle, thanks for the feedback. You can access the notes when recording settlements. Please reach out to support@gigwell.com so we can show you where to find them. Thanks! Replied April 2023 --- ### The best decision I have ever made for my business. - Overall rating: 5/5 - Reviewer: Amanda M. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. 10+ Love it! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love everything about the software. I can work fast and more efficiently. Customer support is second to none. #### Cons Mobile app needs to have more features and be easier to use. What I love about my job is working from wherever. The mobile app doesn't allow for this ease. #### Vendor response Amanda, we recently launched the Summary View which allows you to track all deal data, contracts, invoices, etc on your phone or tablet. Please contact support@gigwell.com so we can enable it for you. Thanks Replied April 2023 --- ### Decent Product some kinks - Overall rating: 4/5 - Reviewer: Austin D. - Verified reviewer: Yes - Industry: Music - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered Good #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use and train new agents with, Automated invoices, organized, easy to use over all #### Cons Lag, freezes, sometimes bookings don’t show when you go out 3-4 months, #### Vendor response Hi Austin, thanks for the comment. Please contact us at support@gigwell.com so that we can investigate the performance of your dashboard. There are several potential factors that could be impacting its performance, such as internet connectivity, insufficient disk memory, or an outdated browser version. We would be happy to discuss this with you over a call and determine the best course of action. Thanks! Replied April 2023 --- ### Awesome concept. Awesome support. Still needs some work on execution. - Overall rating: 4/5 - Reviewer: William Malachai J. - Industry: Music - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: December 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Makes keeping up with contract signatures and deposits much easier. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros They keep improving, which is awesome. The support staff is amazing. The automatic reminders for past due contracts and deposits is awesome. Now that I've finally gotten the custom contract the way I want it, It's great. I love that I can see all the communication with the buyer about that particular show all in one place. I like the quick search and filtering options. I love the integration with Google Calendar and Bandsintown. I like the analytics page although it'd be great to see it beefed up a bit with the ability to generate reports. Adding Google Places was the best thing ever! #### Cons Too many clicks to create a contract. With all of the jumping around from one tab to the next, it's easy to forget something and not realize until you've created the contract.. If it was all in one view, you could look at what you're inputting as one whole document. Adding the "logistics" options is great, but would be better if we could add them in the place where similar info resides (i.e. I have an option for "who sells merch", but it's not in the same place as where I input the merch %, so I always forget it and have to go back). Seems like I should be able to have an assistant login instead of having to pay for a whole membership. The biggest thing I'd love to see is an invoicing feature for Artist Payments. Something similar to Freshbooks, where I can send a branded "invoice" to each Artist at the end of the accounting period and it will show whether they owe me, or I owe them. --- ### Gigwell Rocks!! - Overall rating: 4/5 - Reviewer: Adam S. - Verified reviewer: Yes - Industry: Public Relations and Communications - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Gigwell is Awesome and very user friendly! We use it on a daily basis, each & everyday. It's our main source & software for ALL our Event Bookings! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's ease of use and being very user friendly! It's also very streamlined to keep things very Organized. #### Cons It does have it's fair share of glitches from time to time, but overall very reliable. --- ### Great! it changes my way to work. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Music - Product usage: Used daily for less than 2 years - Reviewed: December 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Contracts, booking form and integration in GCal, Of course, customer support is fantastic. Hello sign integration also. #### Cons Mobile app, It would be perfect if it can be impproved and allow you to do more things. Also more info in the Gcal when the gig is tentative and maybe put H: instead of tentative and C: instead of confirmed. --- ### Great if you have time to properly train yourself - Overall rating: 5/5 - Reviewer: Sarah C. - Verified reviewer: Yes - Industry: Entertainment - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I believe this is the best software out there. The challenge i have is time - i need to invest more time to learn all the cool tools it offers in order to use it to its fullest potential. Unfortunately, i'm using and learning as we go and there's just so much to it that it's been a year and i still dont know how to use it fully. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros its clean, organized, and straight forward for the most part. #### Cons There are a lot of features but also there's a bg learning curve to be able to utilize all the tools it offers #### Reasons for switching to Gigwell the software was outtdated and old --- ### Very helpful - Overall rating: 5/5 - Reviewer: Stephen E. - Verified reviewer: Yes - Industry: Music - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very good #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This product helps us pare down the amount of software we had to use pretty dramatically. #### Cons Sometimes I find it difficult to edit tentative bookings. --- ### Gigwell for Classical Music Management - Overall rating: 5/5 - Reviewer: Ari B. - Verified reviewer: Yes - Industry: Music - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Positive so far! We're still getting used to it here and have not fully made the switch over yet, but despite a bit of clunkiness here and there, we're warming up to the software and are extremely pleased with their support team. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Their customer support is truly fantastic. Personalized, open to feedback, quick to assist, just wonderful. #### Cons Many features are specialized more for popular music gigs than for classical music concerts and tours. Their team is doing a lot to try to personalize the software for our needs, but there are a few spots where it still gets a bit clunky when we try to include repertoire, concert engagements with multiple performances, etc. It's all there, just not always in the most intuitive way. #### Reasons for switching to Gigwell Our old software, while great for our needs, hiked its price up a huge amount. --- ### Absolutely love it! - Overall rating: 5/5 - Reviewer: Jason M. - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Easy to set up profiles. Gigstream that can be customerised for each venue or artist. Roster flows out to everywhere previously set up. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that I can very quickly set up a profile and it automatically flows out to the everywhere such website and facebook etc. I love that you listen to our feedback and make updates which make our lives heaps easier. #### Cons Would like the gigstream photo to link to the artist profile. Would like to be able to invoice the artist for our 10% commission. This is probably just for the Australian market --- ### Gigwell is a New Agency Boost - Overall rating: 4/5 - Reviewer: Kevin J. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I find the comprehensive database of venue listings and user-friendly interface the most appealing about Gigwell. The learning curve was very quick due to the straightforward manner in which the software is laid out. In addition, Gigwell offers free periodic webinars which were outstanding for me in the early going on the platform. I also found the wealth of document templates and forms extremely helpful when crafting my own contracts and performance agreements. #### Cons I wish I could share information with my artist without them having to join the platform themselves. --- ### It's getting there - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Performing Arts - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's ok, not great. But with some serious work updating and adding new venues, it could be fantastic. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I like being able to search within ranges of cities. It's excellent for filling in days on a tour that's already routing. #### Cons There are a lot of out of date listings: places that have closed down and contact information that is no longer valid. There isn't a large variety of venues. An overwhelming number of venues are coffee houses and bars, which are not appropriate for many shows. --- ### Wonderful for Music Industry Booking! - Overall rating: 5/5 - Reviewer: Alexander A. - Verified reviewer: Yes - Industry: Music - Company size: 10000+ employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Having a cloud based system I can use for booking has completely revolutionized my job. I can't thank Gigwell enough. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Working in the music industry I have been on the lookout for any software that will help with booking and scheduling. It has changed my life in terms of artist booking. #### Cons I have had no issues so far with Gigwell. The interface is very easy to use and I haven't had any issues with booking errors. ## More reviews [Next reviews](https://www.softwareadvice.com/event-booking/gigwell-profile/reviews/?page=2) --- Gigwell Reviews, Pros and Cons - 2026 Software Advice