ML Schedules has been an effective tool to schedule meeting space in our educational environment during the academic day as well as during other times when class are not being held.

I find ML Schedules as an effective tool in scheduling meeting spaces and connecting those spaces with other departments within our academic environment that could enhance our gathering experience. I like how I can see what rooms are available around the building on the main calendar and how they are color coded per event. It is easy to log in, review room availability and sign up for a space within minutes…

I have not found anything difficult or inefficient about using this software…

ML Schedules software is shockingly easy and very affordable. We love the SSO integration with Google and the outstanding support we receive from the team at Master Library.

There are always unique use cases that fall outside of an application's scope. There isn't one particular thing that comes to mind, but you just find little things here and there that are different than what you envision. The support team has done an amazing job trying to find solutions and workarounds. When one isn't available, they move the suggestion to the development team. We often find the suggestion is incorporated in a future release.

It's very easy to add information to our school event calendar with or without a facility reservation. The overall features are great for initial set up, however start to decline when changes need to be made.

Making changes to events is less than simple. While it is doable, it isn't straight forward on how to make them. Often the features needed can be found but seem to take a lot more clicking around than necessary.

Our office is located within a community center for the whole school district. Many staff members will book the small conference room for trainings and staff events at the center. At times, other events are not reflected on the district calendar for the center. We will usually fall back to using our private offices that are much smaller than the conference room. The conference room became vital during the Co-Vid pandemic and health guidelines.

Easy to enroll in online program, easy to use, bright & colorful calendar events.

The amount of time that it took for several events to appear on the calendar. We schedule weekly meetings with parents/children and sometimes we wouldn't know if the booking was verified until the day of the meeting (when no one else showed up).

This online scheduling system has saved our District so much time and paper. We used to print out paper requests, have our groups fill out the request, inter-office it to the appropriate campus for review, then wait for it's return to add the request to our Google calendar. Submitting requests in ML Schedules also eliminates the wonder if a space is available or not.

ML Schedules is so user friendly. All of our User Group information, and every detail about their request is so easy to view across multiple departments at our District.

It would be helpful if our users were unable to view a draft invoice before it was ready. We still use QuickBooks to send out our invoices and sometimes new groups are confused being able to view their draft invoice in ML Schedules before all charges have been added.

It's been a learning experience. But, when changes are made from one program to a new program, it is to be expected. Also, learning all the options (ins and outs) that are available within the overall program.

The scheduling system meets the needs of our athletic programs. Still trying to learn all the different options that are available. The notifications that go out to other groups/schools when there are changes made in the schedule.

The bugs that need to be worked out. Receiving changes in schedules for schools / teams that are not associated with our school. Notifications that are not related to any of my schedules.

fairly easy to read and good format with options of daily, weekly, or monthly.

scheduling request, such as submitting a new event. I could be easier to use. Right now when you submit an event the system ask for a start time and then ask for set up in minutes and the requestor gets confused.

There have been some major changes since we started using the software, most of which have been noticeable improvements. (We were one of the early users.) They are normally pretty good at easy customization, but some things don't get implemented.

From the user side inputting & approving events are easy. On the admin side setting up fields & approval paths are easy.

Sometimes updates get pushed out that change things that I know about until a user contacts me. (As an admin I have full access so I don't notice if a lower user's abilities change.)

Very positive.

ML Schedules was easy to set up, learn to use and revise as users leave and are added to the organization. Customer support has been outstanding.

It's a bit "clunky" to add new users to District "additional notify" distribution lists

Entering a request is very straightforward and notification of those who need to know about the event and event support like maintenance is built in. Customer service is amazing. Our needs don't require all of the functions of the software, but they have worked to tailor it to what we need. Real replies to tickets happen within the hour 99% of the time.

I think integration was a bit tricky because we use the software to a great extent for communication with the whole community and the public calendar display is very important. It took a while to hammer that out.

Master Library has been a very good investment for our needs.

Compared to our district's previous paper-based system, this creates a much needed 21st century solution for our busy and growing needs. The system allows the district to monitor all user groups, maintain anonymity, and create timely notifications of cancellations. Also, all of the approvals from the required personnel is a key feature, so no one can say they didn't know and no location can get double booked.

Because the system can do so much, and we use so many fields and rooms, it can still be a lot to navigate. The field filters could be a little better, and perhaps some more training/videos would be helpful.

I've been pleasantly pleased with the product overall for its use. The customer service is the best I've experienced ever! Most questions are answered within minutes!

The master calendar feature is awesome for managing many different buildings and spaces!

Making sure the rates calculate correctly after making changes and/or adding custodial services.

It is very convenient to keep all parts of my job in organization. I can have access to other businesses that are linked and share information as well.

This product is very easy to use and self teaching. The icons it give to show you updates with tips and tricks are very explanatory. I was able to figure out the system on my own using it for the first time in my job and love using it ever since.

As of now I have not found something that I do not like about the system. I do have some features that I yet have not used but I have no complaints as of right now.

Easy to schedule and reserve rooms.

It is very easy to schedule and reserve rooms using ML Schedules.

When scheduling more than one date all the dates do not show up on the monthly calendar, can only see if you go in to edit.

Very pleased.

When used properly this software provides excellent communications to all users of scheduled building use and needed facilities repairs.

Occasional users must have periodical training

Have had a great experience.

Very easy to use, I am not a tech savvy person and can maneuver easily through the software.

I have not experienced anything that has deterred me from using it.

Very good.

I like that it ties to both our events, and we also use it to submit work tickets for our maintenance staff.

N/A There are many features that I find difficult to use.

Time and management are important to me. The ML Schedules saves lots of time. The management portion specifically the query reporting is so helpful. Overall very satisfied with the software.

First time user (education field) software is user friendly. Conflict feature saves lots of time overbooking space. At a glance you can see everything happening for the day, week, month. Reporting and invoicing is easy.

Sometimes the google calendars don't sync correctly. Could be something on our end.

The great thing his it integration with ML WorkOrders

WE are very satisfied and would not change anything

Considering this is my first year doing anything like this, I don't have anything to compare it to. So I think it is a good program.

I like the being able to communicate through the emails that can be sent about changes/updates to my renters.

I wish invoices would update with changes.

This software is relatively easy to use and efficient. I use it (almost daily) with no problems. I am only a user, but I like the software.

I don't know of any improvements necessary in the capacity that I use the software.

The product is easy to use and to be able to keep everything in one place. It serves the purpose for what I need for now.

I would like to be able to copy my events into a google calendar

Overall it is a very good product. Easy and fast accessibility and very user friendly.

The product is pretty easy to manage as well as user friendly. I'm able to pull up the calendar of events pretty fast and easy, to determine space availability and schedule needed events

I work for a public school. When I access the system, it would be nice to have an option that allows for only my school calendar to pull up automatically when reviewing availability. If there is that option, I may have missed that in my training.

No problems. Works well for our district.

Ease of use. Easy to navigate to each field. No training required to complete a request.

I would prefer the calendar availability be shown earlier in the registration process.

Overall, it is a good product. It is much better than the in-house version the school district used previously. Approvals come quickly.

Once the modest learning curve is overcome, it is easy to reserve spaces and see what you have reserved. It makes planning much easier and more efficient.

There is a modest learning curve the first few times you use it.