Greatest Ticketing Software For Mid Size Sports Event EVER.

It was easy to set up and keep track of all sales. I was quite satisfied with the cost of ticket stock and how I can upload my design to it.

They get back to you promptly, are super friendly, and work to resolve everything quickly.

Very happy to be in the Purplepass Ticketing family. Loved the overall experience and support was great.

We have eliminated​ ticket fraud with the Purplepass scanners.

Best ticketing platform used to date. Costumer service is impressive and they are super fast with payouts & disputes.

Overall, I'm very pleased and highly recommend Purplepass to anyone looking for a robust and versatile ticketing solution.

Could not even find that myself on the site. I can't say enough about how bad the promoter site portion is, and how they need to fix this.

The only issues we had were user errors and my personal misunderstandings. I set it up as one week-long event, rather than multiple days and events throughout the week.

I liked the extra marketing, easy to use website, the slickness of how my ticketing page looked to costumers, getting paid was easy, adding offers/discounts was super simple 11/10 would recommend.

Purplepass worked with us over several weeks to help integrate their API with our custom application. They were extremely responsive and helpful throughout this process.

It was a bit difficult for me to do the admin work by discovering it naturally.

The interface is mostly very good. Their box office features are very well integrated.

We researched a LOT of other online ticketing platforms for our school theater and this one had the best rates, and as we came to find out, the absolute best customer service.

The product we used in the past caused many problems.

Perhaps this is due to our website software - WIX- but that was slightly annoying for our users.

Simple setup, but no significantly different features.

The interface of the website is easy to use and was extremely helpful. Gabriel at Purplepass is FANTASTIC.

Best and very reliable solution for ticketing. Easy to set up and very good integration.

Help line supports the magnificent features of the website; namely, video/ audio great/ ticket management charts magnificent also.

The site use features are very good and easy to use. We are now loyal PURPLE.

Awesome platform that makes creating events, uploading graphics and ordering wristbands such a breeze. We loved how inclusive the platform is because it served all of our needs.

It's so rare in this age of customer service outsourcing to consistently receive such high quality support. Not only that, but their product is truly excellent, and I have confidence in it.

Top notch customer service with amazing follow up. Ticketing choices are great and fast.

I have recommended the software to others who are equally as happy with the results.

Once you set up an event, it's fairly easy to duplicate and set up any future events for each individual location. The Tix software looks like it's a part of our site once integrated.

Love working with this product and support staff is amazing. Every issue is dealt with quickly and very professionally.

Tix is too good to be true, yet it is all TRUE. Not only did it save us money, but it has made our day to day tasks much easier.

She was always easy to get a hold of and offered detailed help both to assist and enable to do it oneself. This was a much better experience when we were switched to be under her care and management.

It was literally a day from hell that we hated. Now, we simply sit back and watch.

They are very responsive and I like the program and service so much I have recommended it to other schools and arts programs.

The seating chart set up at no cost was also a huge help. Customer service is great and they are always making the product better.

The customer service is great. Any time that we have needed help our customer service person has been right on top of things.

Not one staff member every complains. Not one customer ever complains.

Each account is a priority to Tix, they help as much as they can. To a big company, 1 account is nothing, and they make you do the job for them.

Overall Tix.com has done a great job for my company. Patti has been outstanding and always eager to help with any issue that may arise.

Customer Support is amazing - they quickly helped us with a glitch that occurred on our end with our payment processor and saved the day when we had just launched sales for a big event.

She's always quick to help and a wealth of information. Turnaround time for new seating maps, special accounts and web coordination has been super.

They get frustrated when they reserve a seat then have to request a password-- then the seat is reserved in the system but they cannot access it.

I saved a lot of valuable time using Tix.com. Also by using tix.com it saved a lot of paper work for the sales of tickets.

I have been using Tix.com for a few years now and it's been a great and helpful product.

Tix is easy to use for staff and customers. I have shopped the competition and appreciate the pricing and service that Tix provides.

Makes accounting and customer tracking so easy. Reports are easy to access and save, and multiple formatting makes it possible to integrate organizational files.

The service is great, the product is awesome, and they have an extensive help center to help answer any questions. The ticketing service itself is intuitive and easy to use.

She knows her stuff quite well and she is very good with what she is doing. She is also an effective trainer.

Great ease of use and ability to display and access the relevant customer information needed.

Software is easy to use and is customer friendly. I love the option to have donations accepted through the ticket sales.

It is user friendly for me and my whole staff. I have to train students and they are wonderful following my direction.

I have been incredibly pleased with the Customer service and technical help. Silvia Mahoney and Sergio Rodriquez are always incredibly helpful.

The only complaint I get from our box office people is the difficulty of making changes to a customer order.

I needed ease of use, dependability, scalability, performance and excellent performance all at a good price. Tix has delivered all of that and more.

US Dollar

Purplepass is a cloud-based ticketing and event management solution suitable for small to midsize event organizers. Key features include online pre-sale, marketing, printed tickets and wristbands, social media integration, day-of sales and admission management.


Purplepass enables organizers to sell tickets online, over the phone and through participating retail outlets. The solution offers a variety of customizable widgets which can be integrated with websites for online ticket sales. Users can design an interactive assigned seating map where guests can view the layout of the venue, see which seats are sold, which are available and preview what their view of the stage will be.


Purplepass offers custom printed ticket stock and wristbands for in-person ticket sales. The solution includes support for a variety of admission management services including barcode scanners, point of sale systems and receipt and ticket printers.


Creating an account with PurplePass is free and fees are charged based on tickets sold and services required.



LongDescription

Support Ticket Management

Season Tickets

Employee Management

Surveys & Feedback

Electronic Payments

Customer Data Management

Barcode/Ticket Scanning

Lead Capture

Guest List Search

Access Controls/Permissions

Guest Accreditation

Data Synchronization

Staff Scheduling

Artist Management

Contract/License Management

Confirmation/Reminders

Online Registration

Attendance Management

Mobile Ticketing

Attendee Segmentation

Multi-Event

Event Tracking

Customer Database

Registration Management

Kiosk Ticketing

Onsite Ticketing

For Film Festivals

Data Import/Export

Promotions Management

Online Ticketing

Reserved Seating

Online Payments

Ticketing

For Music Festivals

Vendor Management

Badge Printing

Marketing Automation

Concessions Management

Attendee Management

Transportation Management

Seating Map

Volunteer Management

QR Codes

Event Calendar

Website Management

Discount Management

Customizable Branding

Credential Management

Ticket Reservations

Reporting/Analytics

Guest List Management

Print-at-Home

Social Promotion

Point of Sale (POS)

Real Time Analytics

Personalization

Mobile Alerts

Customizable Reports

Activity Tracking

Real-Time Monitoring

Credit Card Processing

Communication Management

Calendar Management

Customizable Fields

Sales Trend Analysis

Email Templates

Contact Management

Booking Management

Email Marketing

Mobile Access

Sales Reports

Survey/Poll Management

Real Time Data

Event Scheduling

Social Media Integration

Real-Time Notifications

Forms Management

Event Ticketing

Email Reminders

Real-Time Updates

Website Integration

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Event Management

Customizable Templates

Real Time Reporting

Contact Database

Customizable Forms

Visitor Registration

Drag & Drop

Third-Party Integrations

Commenting/Notes

Admissions Management

Fee Management

Attendance Tracking

Class Scheduling

Self Service Portal

SERVICE FEES
* Online sales - 2.5%, $0.99/ticket 
* Online sales (Non-profit) - 2.0% + $0.99/ticket
* Box office sales - FREE
* COMPs - FREE
* Gustlist - FREE
* Free tickets - FREE
* Phone orders - FREE
* Shipped orders - FREE (Customer just pays shipping)
* Building seating maps - FREE
* Volume discounts available
* License pricing available as low as $0.35/ticket

CREDIT CARD PROCESS
* Online sales - 3%
* Box office sales - 2.5% + $0.25/transaction

PRINTED MATERIAL
* Thermal Tickets: $0.10/ticket
* Full Color Tickets: $0.12/ticket

OTHER PRICING DETAILS
* No signup fees
* No monthly/annual fees
* Equipment may be provided for free

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Purplepass Ticketing

In Person

Live Online

Webinars

Documentation

Videos

Tix is a cloud-based solution for online and box office ticket sales and donations. Features include event management, access controls, social distancing, multiple seating options, and more.

Tix provides users with customer relationship management capabilities such as email marketing and customer history tracking. Users can use the solution to process donations or membership sales while also utilizing the program to offer discounts to buyers based on their purchase history.

Additionally, Tix features barcode scanning, a built-in reporting and analytics engine, and customer-information encryption that can communicate using industry-standard 128-bit SSL encryption technology. The solution can be accessed via multiple mobile devices including tablets and smartphones. Tix is PCI Level 1 certified for secure payment processing.

Pricing is on a per-ticket basis and support is offered via phone and email.

Payment Processing

Conferences/Conventions

Customer History

Online Booking

•	Box Office Fee - $0.25 per ticket (tickets sold through Tix’s box office system)
•	Online Fee - $1 to $1.50 per ticket (tickets sold online, through kiosks and mobile devices)
•	Call Center Fee - $3.50 per ticket (tickets sold through Tix’s call center service)

Purplepass Ticketing vs Tix

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

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