--- title: "Ticket Tailor Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Ticket Tailor. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Ticket Tailor is a good fit for you!" source_url: "https://www.softwareadvice.com/event-booking/ticket-tailor-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Ticketing Software](https://www.softwareadvice.com/ticketing/) / [Ticket Tailor](https://www.softwareadvice.com/event-booking/ticket-tailor-profile/) / Ticket Tailor Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/event-booking/ticket-tailor-profile/) Reviews [Alternatives](https://www.softwareadvice.com/event-booking/ticket-tailor-profile/alternatives/) # Ticket Tailor User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 597 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.8/5 - Value for money: 4.8/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 519 reviews (87%) - 4 stars: 73 reviews (12%) - 3 stars: 5 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - We use it for live performances, dance events, and large theater productions, and it has made the ticketing process simple for both our team and our customers. - Our event admin has been made much easier, our customers welcome the professional and streamlined booking experience, and checking people into our origami events is made easy, with a smartphone app, or barcode scanner. - The app function is amazing and means we can assign relevant events to individual volunteers for scanning in attendees and monitoring overall attendance to each event. ### Most mentioned cons - Performance and trend analysis quite limited, unable to compare purchase trends over time from one event with another. - Additionally, customer support response times can be slower than ideal, which can be frustrating when dealing with urgent issues or time-sensitive event changes. - I’d like to be about to sell bundle options in tickets, this is something I have struggled with in the past. ## Ticket Tailor customer reviews Showing reviews 1-25 of 597 (page 1). ### A hidden treasure - Ticket Tailor has been critical in my organization's response to covid - Overall rating: 5/5 - Reviewer: Kathy Z. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2021 - Review source details: This review was submitted organically. No incentive was offered My nonprofit organization relies heavily on visitor admission revenue to help advance our mission. We were closed for a year due to covid, which impacted us heavily. This year, we sought a solution to be able to open safely. One of our solutions was online, timed ticketing. I researched various options and found Ticket Tailor, which was listed as integrating with my Weebly website. I'm so glad I found this solution! Not only did it work well for our purposes, but the customer service they provide is excellent! They even had articles on implementing timed ticketing - just what we were looking for. The "chat" is always helpful and they always have ideas for how to use the program to do what I want it to do. And their regular updates are actually... Helpful! Always adding features or tweaking elements that make the program work just that bit better. They are affordable and responsive. I highly recommend Ticket Tailor. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ticket Tailor is easy to use and has excellent customer service. Any time I need help with doing something, they respond quickly. Also, they truly listen to their customers and make regular, helpful updates. I like the ease of use, ease of creating events and ticket options, ability to embed in my website, ability to customize events and communications, and so much more. The software is very affordable, and you can pass on the ticketing fees which is very common practice these days. It's a great platform! #### Cons It's hard to say because I love this software. Reporting could be a little more robust, although it is similar to other types of platforms (e.g., online sales). Integration with a few more software platforms, such as more options for emailing, would be helpful. Much of what I would have said "like least" when I first started using the platform have already been addressed in the company's software updates! #### Reasons for choosing Ticket Tailor It looked more user friendly and was more economical. --- ### Rocking from the Heart with Ticket Tailor - Overall rating: 5/5 - Reviewer: Amy J. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Positive. We have been using them for several years now and have created 3 different seating charts with ease. They are responsive when you tell them about missing features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use and ability to create seating charts easily. Great support when you have issues. Fees are reasonable and easy to manage #### Cons Missing a few features that we'd like, like on our floor map, we have seats that can be selected, but it does not allow the user to click the GA section to grab tix. It is a bit confusing for buyers, so we had to add notes to the map so buyers know what to do. Report generation could be streamlined and we are waiting for an option to be able to save a specific report. Now we have to recreate the fields every time we run it. #### Reasons for choosing Ticket Tailor seating chart, lower fees, immediate payout #### Reasons for switching to Ticket Tailor other vendors did not have the ability to create a seating map for reserved seating #### Vendor response Thank you for the kind words, Amy, and for sticking with us over the years! Really glad the seating charts have been working well for you. Three charts in and counting is great to hear. Did you know you can save reports? Check out our help article 'How to save an export for easy reporting'. If this isn't what you're after, please feel free to leave any additional feedback with our friendly support team, who can make sure it gets logged for consideration. Great to hear Ticket Tailor ticked the boxes where other platforms, including Eventbrite and Brown Paper Tickets, couldn't – particularly on seating and fees. Here's to many more events with us! Replied May 2026 --- ### Most Economical Ticket Management Software! - Overall rating: 5/5 - Reviewer: Emily E. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Any problems I have ever had with TicketTailor, Lon and the rest of the team were quick to provide me a solution if I was not able to find the answer myself with their online forum. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software is super easy to use when selling tickets to an event. I use this software to host a Gala twice a year for a Cancer Charity I work for and it is so easy to setup and customize. Also, it only costs $25/month to use with no contract. After my event, I pause the billing until my next event! Although the software developers are in the U.K. they are VERY friendly and quick to respond to your questions (no charge). The things I love about this software are too numerous to list! #### Cons The ONLY thing I can think of that I don't like about this software is the fact that sometimes you have to dig to find a certain feature you are looking for. #### Reasons for switching to Ticket Tailor Eventbrite is nice but more expensive and less user friendly. --- ### Ticket Tailor is a great value - Overall rating: 5/5 - Reviewer: Yan K. - Verified reviewer: Yes - Industry: Performing Arts - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been great. I have been using it for over 3 years & for over 40 events & I don't see any reason to switch. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is truly the cheapest & most customizable ticketing platform that I have found (& I have tried most of the popular ones) #### Cons While it is customizable, there are still some improvements for the UI. For example, we can add custom HTML, but not custom stylesheets, so the layout can get wonky on mobile. #### Reasons for choosing Ticket Tailor Ticket tailor was the most customizable & cheapest. I still create events on those platforms, but I include a link to TicketTailor so that the processing fees are less for attendees & myself. #### Reasons for switching to Ticket Tailor EventBrite is more expensive, less customizable & I generally dislike their monopoly. #### Vendor response Wow, over 40 events in three years. That's brilliant, Yan, thank you! Really glad Ticket Tailor has been your go-to, especially when you've tried so many of the alternatives out there, including Eventbrite and TicketSpice. Your feedback on custom stylesheets and mobile layout is really helpful. We're always looking to improve, and we'll make sure that gets to the right people. Here's to the next 40 events 🙌 Replied May 2026 --- ### Ticket Tailor is easy and ethical ... - Overall rating: 5/5 - Reviewer: Tina B. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love using ticket tailor for events, especially as you can duplicate them and it is easy to set up multiple occurrences. I alos love their ethical credentials supporting NFP and charity events at no or low cost. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ticket tailor is easy to use, navigate and is always adding new features with excellent training guides on how to implement the features. #### Cons There is on minor niggle which is that if you upload the images, it always does so that you can zoom in, but not zoom out when creating banners or thumbnails #### Reasons for choosing Ticket Tailor Easy to use and ethical, plus easy guides to follow, plus if you are a small venue, you still get all the features and can adjust your pricing to cover the ticket tailor fees --- ### Ideal for Nonprofits - Overall rating: 5/5 - Reviewer: Kathryn A. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have used TT for several years for conference registration. TT's flexibility and number of options is outstanding! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use interface, incredible number of options for various access needs, affordable platform, a dynamic team that is constantly improving the product. #### Cons I would love more native integrations with email software like Flodesk so that it was simpler to send branded emails to some or all of our ticket holders. #### Reasons for switching to Ticket Tailor Needed a better interface with better attendee tracking and management for registration, add-ons, and discounts. #### Vendor response Thank you so much, Kathryn. It's really lovely to hear Ticket Tailor has been working so well for your conference registration over the years! Glad the flexibility and range of options have been hitting the mark. And we completely hear you on your feedback – we'll make sure that reaches the team. Here's to many more conferences with us! Replied May 2026 --- ### A Reliable Upgrade from Basic Scheduling to Real Ticketing - Overall rating: 5/5 - Reviewer: Chris J. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We switched from a very simple scheduling tool that wasn’t designed for ticketing (Calendly), and the transition to Ticket Tailor has been a great experience. It immediately gave us stronger structure around ticketing, security, and access control. The platform supports effective marketing and sales through customizable ticket types, promo codes, and integrations, while built-in email communications have improved confirmations, reminders, and customer messaging. Overall, it’s been a reliable and scalable upgrade for our operation. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Ticket Tailor is straightforward to use and doesn’t overcomplicate ticketing. Setup is fast, the interface is intuitive, and pricing is transparent without excessive per-ticket fees. It integrates well with existing workflows, gives us control over branding and customer data, and reliably handles both small and high-volume events without issues. #### Cons Some advanced features require workarounds or third-party tools, and reporting could be more customizable for deeper operational analysis. Native automation and more granular permissions would be helpful as operations scale. #### Reasons for switching to Ticket Tailor Why we made the switch: We outgrew a basic scheduling tool that wasn’t designed for ticketing. We needed better structure around event management, security, sales, and customer communication. Ticket Tailor provided a purpose-built ticketing platform with more control, reliability, and scalability without adding unnecessary complexity. #### Vendor response Thank you for your kind words, Chris. We're really pleased to hear that Ticket Tailor is providing the control, reliability and scalability that you need :-) We always welcome product feedback - we regularly review all requests and make changes based on suggestions from our users. Please reach out to hi@tickettailor.com if you'd like to share any further feedback as you use the product. Replied March 2026 --- ### Flexible Ticketing that Supports our Mission - Overall rating: 5/5 - Reviewer: Susan P. - Verified reviewer: Yes - Industry: Entertainment - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our overall experience with Ticket Tailor has been smooth and dependable. It’s a platform that does what we need it to do without adding unnecessary complexity. From initial setup through day-to-day management, the system has been stable and easy to navigate, which gives our team confidence during busy on-sale periods and performance weekends. We’ve found it flexible enough to support a wide range of programming, from single performances to camps and educational events. The checkout process is clean and straightforward for our patrons, and we appreciate having access to real-time sales data to help inform marketing decisions. Most importantly, it feels like a practical fit for a nonprofit organization. It supports our workflow rather than dictating it, and it allows us to stay focused on serving our audiences rather than managing technology. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We’ve really enjoyed working with Ticket Tailor. It’s straightforward and easy to use, which makes a big difference for our team. We’re constantly setting up new performances, classes, and special events, and the platform allows us to get tickets live quickly without a lot of back-and-forth or technical headaches. It’s intuitive enough that multiple team members can manage it confidently. We also appreciate the pricing structure. As a nonprofit, predictable and reasonable fees matter. Ticket Tailor keeps costs manageable so more of our revenue can go directly back into programming for kids and families rather than into overhead. Another big plus is how easily it integrates with our website and other tools. We can embed ticket pages seamlessly, export reports for reconciliation and grant reporting, and customize checkout questions when we need specific information from families. That flexibility is especially helpful for educational programs and camps. And finally, their customer support has been responsive and helpful whenever we’ve needed assistance. Overall, it’s been a reliable, cost-effective system that works well for an organization like ours. #### Cons One feature we would love to see is an additional organizational layer within events. Because we produce series programming, it would be helpful to group multiple performances or related events under a broader “series” category that has its own landing page and promotional link. Right now, we manage individual events well, but promoting an entire series requires extra work and creative structuring. A built-in series-level view would make marketing and audience navigation even smoother. This isn’t a dealbreaker for us, but it’s an enhancement that would make the platform even stronger for organizations that present multi-performance runs or recurring programming. #### Reasons for choosing Ticket Tailor We chose Ticket Tailor because it offered the right balance of simplicity, flexibility, and affordability for our organization. Compared to other platforms we considered, it felt more intuitive for our team to manage on a day-to-day basis. We were able to set up events quickly, customize ticket types, and embed sales directly into our website without needing outside technical support. #### Reasons for switching to Ticket Tailor With Eventbrite, our staff had to manage all ticket transfers manually, which created unnecessary administrative work and slowed down customer service. In ProClass, it was challenging to operate independently. The system required significant staff intervention for routine tasks, and there were very limited online resources, documentation, or community forums available to help troubleshoot or learn best practices. That lack of accessible support made it difficult to resolve questions efficiently. --- ### Simplified admin with the help of Ticket Tailor - Overall rating: 5/5 - Reviewer: Gemma F. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Ticket Tailor has enabled me to work with more tutors and expand my business, I like the ability to send personalised reminder and thank you emails, I'm also enjoying the support feature which always figures out ususual tweaks I like to make and helps me use lots of the ticket features e.g different catergories of ticket which has enabled me to offer workshops to a wider audience. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I run a craft studio with multiple tutors who manage their own ticket sales, we all use Tickettailor and it is great that I am able to have access to all their accounts so I can oversee all the bookings, it has therefore reduced lots of the admin as I can easily see how many people are booked onto their events so I can ensure the studio is ready for them, It also means I can help them promote events with low sign ups etc... #### Cons I do find that I have to click multiple times to find some useful basic information, for instance if I want to quickly check a customers email address it takes about 5 clicks and the process isn't that intuitive. I had high hopes for the app for this kind of thing but I ended up deleting it as it lagged so much. #### Reasons for choosing Ticket Tailor expensive per sale and limited features - #### Reasons for switching to Ticket Tailor I wanted something all my tutors could use and acuity were totally unwilling to work with feedback if a feature was not working well for their users (e.g. only one gift voucher code could be used at a time) --- ### Ticket tailor is great - Overall rating: 5/5 - Reviewer: Chris P. - Verified reviewer: Yes - Industry: Music - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Easy chilled and helpful. We have been working with them as our main ticket site for over 6 years now and they have been so easy to work with and essentially leave us to it to do what we need to do. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The independence to sell and set up tickets with our own structures. The site gives you that freedom which in turn gives you more flexibility to earn a better mark up on your overall ticket sales. #### Cons I’d love to be able to create weekly ticket update emails to send to agents that request weekly sales updates. That would be a HUGE help if that is built into the back end that we can coordinate. #### Reasons for switching to Ticket Tailor OPTION WASNT THERE. WE SWITCHED FROM USING TICKETWEB AND MUSIC GLUE COMBINED. In this day and age.. the margin for profit as a touring venue is so narrow. Being able to add the booking fee on that any ticket site requires but it’s something we get instead literally changed the cash flow and profits for our business. It was a no brainer to do it. --- ### Lowest fees in the industry - Overall rating: 5/5 - Reviewer: Jay Q. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ticket tailor has the lowest fees and an easy to use, functional product. The product has everything you need to sell tickets from an app to landing pages. #### Cons Ticket tailor is not as well known as other ticketing websites, so unfortunately they do not have a search engine of other events. Event discovery through the platform is limited. #### Reasons for switching to Ticket Tailor We made the switch to reduce ticketing fees for our guests. --- ### A great app - Overall rating: 5/5 - Reviewer: Natalie S. - Verified reviewer: Yes - Industry: Sports - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our overall experience has been great and we will continue to use it. If an update could happen and we can add a basket option in to the ordering process that would be wonderful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros The ease of creating and drafting events. Parents feel it is easy to use and navigate. Its great to send email broadcasts for specific events and value for money. #### Cons our client base has said about only being able to book 1 ticket per transaction. we have had alot of issues with debit cards not being accepted so concerns about security and take a long time to check out. Clients and members have found it frustrating when not able to use the specific card for ordering and have to order via instant transfer instead so a double check out for them. #### Reasons for switching to Ticket Tailor Because the system did not meet our criteria and had areas we did not use and the price got expensive for a system we did not use anymore. --- ### Ticketing software for people in the know. - Overall rating: 5/5 - Reviewer: Michael C. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our overall experience has been nothing but fantastic. I have been extremely impressed with all of the features that are offered. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software has so many advanced options available to the show organizer. Their staff is beyond helpful and changing over from our old ticketing system to Ticket Tailor was easier than expected. #### Cons It will take some time to learn all of the nuances of their software, however, it's worth it. They really isn't anything but this so far can't do. If you can think it, the software does it. #### Reasons for choosing Ticket Tailor The ticketing price was extremely low and everything we had heard about the company was fantastic! #### Reasons for switching to Ticket Tailor Brown Paper Tickets was absorbed by another company and it was time for us to upgrade our ticketing system. --- ### I’ve been using ticket tailor for several years - Overall rating: 5/5 - Reviewer: Emma C. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall I’m happy! All my events run well though this platform. Fast cash flow which is great for a small business like mine. It’s easy to communicate with this company. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love the ease to set up events and run the events. It’s great value for money I know where I stand with finances, insights & presentation of info. Integrations are easy too. I’m happy! #### Cons Increasing decreasing numbers on tickets is abit clunky. We cannot do refunds through ticket tailor. So numbers aren’t amended for a refund being done. #### Reasons for choosing Ticket Tailor Better reputation, reasonable pricing, good customer service, reliable, fast flow income. #### Reasons for switching to Ticket Tailor Because Eventbrite were sitting on the income from workshops for several days after the event. Badly impacted cash flow. It was more expensive to use. --- ### Ticket Tailor - Overall rating: 5/5 - Reviewer: Lewis H. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Excellent value for money and very easy to use. We use Ticket Tailor for our annual conference and it’s been straightforward to set up events, manage ticket sales, and provide a smooth checkout for delegates. The live chat support is consistently responsive, clear, and helpful. #### Cons No major cons to note. For our needs and expectations, we haven’t encountered any downsides. It's always been reliable and straightforward. #### Reasons for switching to Ticket Tailor We made the switch when we brought in a new event organiser. Ticket Tailor stood out for its straightforward setup, ease of use, and lower fees compared with alternatives. --- ### I love Ticket Tailor! - Overall rating: 5/5 - Reviewer: Vanya G. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Positive. I always receive responses when needed. There are lots of resources that support my buisiness. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The value for the money. In researching registration platforms for my small business, finding one that was reasonably priced was a top priority #### Cons The cost for add ons. Having a tight budget, these costs add up. It would be helpful to have some sort of discount. Also a less confusing process to access the money I earn from referrals. The cost to get the few dollars does not make it worth the hassle. #### Reasons for choosing Ticket Tailor I am second guessing my choice to fill out this survey, it is crazy long --- ### Great value for money, and great service - Overall rating: 5/5 - Reviewer: Heidi W. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Ticket Tailor has been brilliant for my business, and I have recommended it to many other businesses too. Very fair, easy to use, and an easy doorlist on the app. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The cost of Ticket Tailor compared to other event sites is amazing. I love the fact you buy the tickets, and then it doesn't matter what you're charging for your event. It's not a percentage taken, its a set fee. #### Cons I haven't found anything yet that I didn't like about it. Maybe the fact it doesn't cover as much advertising as much as sites like Eventbrite, but that said, it is still enough and great value for money. #### Reasons for switching to Ticket Tailor cost per ticket suited me much better than a percentage, and is very fair --- ### Ticket Tailor rewards the patient - Overall rating: 5/5 - Reviewer: Chaz M. - Verified reviewer: Yes - Industry: Entertainment - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's a seamless way to get an entire event up and running with multiple check-in options so my team can be on their feet and not locked into a box office. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very user-friendly once you know your way around. The updates are responsive without being too slow, and they're thoughtful of both audience and users' experiences. #### Cons Sometimes features are listed in places that don't feel intuitive. There are also some features I'm itching for that just don't exist yet. #### Reasons for choosing Ticket Tailor Ticket Tailor is a much more robust platform that was set up for us to grow our enterprise. --- ### Easy to use and not too expensive - Overall rating: 5/5 - Reviewer: Cindy M. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Ticket tailor is easy to use. I find that the cost to use ticket tailor is simple and not overly expensive with no hidden cost. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the fact i can purchase ticket credits to cut down my cost. The ability to design my box office is also a nice feature. #### Cons I wish it integrated with more apps that we use like airtable, twillo and mobiniti. The ability to communicate with past ticket buyers to let them know about ipcoming events would be nice too. #### Reasons for choosing Ticket Tailor The Cost was better and it is easy to use. #### Reasons for switching to Ticket Tailor Cost was a big reason. Also found eventbrite hard to use. --- ### Great software! - Overall rating: 5/5 - Reviewer: Joel G. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about Ticket Tailor is its user-friendly and highly customizable platform, which makes it simple for event organizers to manage ticket sales. The platform is not only straightforward to use but also offers customization options, ensuring it can be tailored to specific event needs. Additionally, Ticket Tailor is praised for its affordability due to its low flat fees per ticket sold, making it a cost-effective solution for organizers compared to competitors. Moreover, the comprehensive support and robust technology make it easy to sell tickets, check people in, and even handle self-service features like cancellations or transfers. #### Cons While Ticket Tailor has many great features, there are a few potential drawbacks that users sometimes point out: Limited Advanced Features: Ticket Tailor is ideal for small to medium-sized events, but it may lack some of the advanced features required for large-scale or more complex events, such as multi-day festivals or highly intricate ticketing needs. No Native Marketing Tools: Although it integrates well with several external platforms, Ticket Tailor does not have built-in marketing tools like email campaigns or social media integrations, which some competitors offer as native functionality. Less Robust Reporting Features: While Ticket Tailor provides reporting and analytics tools, some users feel the reporting capabilities could be more comprehensive, especially when compared to other event ticketing platforms. No Mobile App: Ticket Tailor does not have a dedicated mobile app for event organizers, which could make managing events on the go less convenient. Customization Limitations for Branding: Although Ticket Tailor allows for some customization, users looking for full branding flexibility across all aspects of the platform may find the options limited. --- ### User Friendly with Great Features! - Overall rating: 5/5 - Reviewer: Christine P. - Verified reviewer: Yes - Industry: Performing Arts - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ticket Tailor is very user friendly on the front and back ends! We LOVE it for our performing arts center and arts education studio! The customer service is second to none which is probably our favorite feature. We believe very strongly in climate action and sustainability efforts -- we are happy to use a ticketing platform that give back! Ticket Tailor has a very reasonable fee structure as well as non profit rates! The are always adding new features and accept suggestions. #### Cons We are very excited for the soft launch of the multi-ticket feature! For quite a few years, you could not add two separate events to the same checkout cart. We are beta testing the multi-checkout feature for our summer theatre camp and we are thrilled! We would love for Ticket Tailor to expand to a full CRM so that we could house our donation and ticketing in this platform. Now that we are nonprofit, we we need to maintain ticket holders and donors in a CRM. --- ### Experience Managing over 27 locations with Ticket Tailor - Overall rating: 4/5 - Reviewer: Chris A. - Verified reviewer: Yes - Industry: Entertainment - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Pleasant. There is a learning curve but this platform is packed with features. I came from Work Press, Event Espresso, and Woo Commerce. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like that all locations are centralize in one dashboard. I like the flexibility of overrides, vouchers, and that customer's have the ability to reschedule their tickets #### Cons I wish I could alphabetize them and not simply add new location to the bottom. I wish promo codes would not be tied to event types so I have to go back into each location and authorized every time I change an event. I wish we could internally (inside TT) or externally (client side) reschedule tickets that have no retail value, like a gift certificate that was redeemed. Instead you must void and create a whole new order. --- ### Great Platform - Overall rating: 5/5 - Reviewer: James W. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have used Ticket Tailor for several years and its always been quick to setup an event for sales. I tried other platforms but the difficulty is high and takes too long. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros How easy it is to maneuver the site to setup and edit events and fees are lower than other platforms #### Cons The seating chart fees ! They are as much as the ticket sales fees. That could use some work. Could also add direct deposit as an option instead of just paypal, stripe and square #### Reasons for choosing Ticket Tailor Easy to use and lower fees compare to others #### Vendor response Thanks so much for the kind words, James, and for sticking with us over the years! It's great to hear that getting events up and running has always been quick and easy for you – that's exactly what we're here for. We really appreciate the honest feedback on seating chart fees and payment options too. We're always listening and looking for ways to improve, so we'll make sure that gets passed on to the team. That aside, we're pleased that you chose us for our lower fees in comparison to TicketSpice, Eventbrite and Purplepass. Here's to many more events with Ticket Tailor! Replied May 2026 --- ### Everything I want for a great price - Overall rating: 5/5 - Reviewer: Michael H. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I had no experience in doing anything like this but ticket Taylor made it so easy. And to make it better it’s half the price of all the sites. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It’s easy to use and cost-effective. Whether you were a beginner or experienced seller, it has features that will help you reach your market and sell tickets #### Cons I wish it had a central directory that would help drive sales to your business like other tickets sites, for example Eventbrite --- ### ease of use - Overall rating: 5/5 - Reviewer: shneor m. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Solid, can be better, but overall, I like using it. wish there was a way o csutmize more and make some tasks easy1 #### Ratings breakdown - Ease of use: 5/5 - Functionality: 3/5 #### Pros ease of use, simplicity for the user, and adding to calendar makes it easy for people to remember to come to events. #### Cons Hard to customize, wish there was more automation and ease when importing tickets instead of having a csv type of list. #### Reasons for switching to Ticket Tailor The barcode makes it easy for users to come ## More reviews [Next reviews](https://www.softwareadvice.com/event-booking/ticket-tailor-profile/reviews/?page=2) ---