--- title: "Ticket Tailor Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Ticket Tailor. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Ticket Tailor is a good fit for you!" source_url: "https://www.softwareadvice.com/event-booking/ticket-tailor-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Ticketing Software](https://www.softwareadvice.com/ticketing/) / [Ticket Tailor](https://www.softwareadvice.com/event-booking/ticket-tailor-profile/) / Ticket Tailor Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/event-booking/ticket-tailor-profile/) Reviews [Alternatives](https://www.softwareadvice.com/event-booking/ticket-tailor-profile/alternatives/) # Ticket Tailor User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 596 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.8/5 - Value for money: 4.8/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 519 reviews (87%) - 4 stars: 72 reviews (12%) - 3 stars: 5 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - We use it for live performances, dance events, and large theater productions, and it has made the ticketing process simple for both our team and our customers. - Our event admin has been made much easier, our customers welcome the professional and streamlined booking experience, and checking people into our origami events is made easy, with a smartphone app, or barcode scanner. - The app function is amazing and means we can assign relevant events to individual volunteers for scanning in attendees and monitoring overall attendance to each event. ### Most mentioned cons - Performance and trend analysis quite limited, unable to compare purchase trends over time from one event with another. - Additionally, customer support response times can be slower than ideal, which can be frustrating when dealing with urgent issues or time-sensitive event changes. - I’d like to be about to sell bundle options in tickets, this is something I have struggled with in the past. ## Ticket Tailor customer reviews Showing reviews 1-25 of 596 (page 1). ### A hidden treasure - Ticket Tailor has been critical in my organization's response to covid - Overall rating: 5/5 - Reviewer: Kathy Z. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2021 - Review source details: This review was submitted organically. No incentive was offered My nonprofit organization relies heavily on visitor admission revenue to help advance our mission. We were closed for a year due to covid, which impacted us heavily. This year, we sought a solution to be able to open safely. One of our solutions was online, timed ticketing. I researched various options and found Ticket Tailor, which was listed as integrating with my Weebly website. I'm so glad I found this solution! Not only did it work well for our purposes, but the customer service they provide is excellent! They even had articles on implementing timed ticketing - just what we were looking for. The "chat" is always helpful and they always have ideas for how to use the program to do what I want it to do. And their regular updates are actually... Helpful! Always adding features or tweaking elements that make the program work just that bit better. They are affordable and responsive. I highly recommend Ticket Tailor. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ticket Tailor is easy to use and has excellent customer service. Any time I need help with doing something, they respond quickly. Also, they truly listen to their customers and make regular, helpful updates. I like the ease of use, ease of creating events and ticket options, ability to embed in my website, ability to customize events and communications, and so much more. The software is very affordable, and you can pass on the ticketing fees which is very common practice these days. It's a great platform! #### Cons It's hard to say because I love this software. Reporting could be a little more robust, although it is similar to other types of platforms (e.g., online sales). Integration with a few more software platforms, such as more options for emailing, would be helpful. Much of what I would have said "like least" when I first started using the platform have already been addressed in the company's software updates! #### Reasons for choosing Ticket Tailor It looked more user friendly and was more economical. --- ### Ticket Tailor is easy and ethical ... - Overall rating: 5/5 - Reviewer: Tina B. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love using ticket tailor for events, especially as you can duplicate them and it is easy to set up multiple occurrences. I alos love their ethical credentials supporting NFP and charity events at no or low cost. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ticket tailor is easy to use, navigate and is always adding new features with excellent training guides on how to implement the features. #### Cons There is on minor niggle which is that if you upload the images, it always does so that you can zoom in, but not zoom out when creating banners or thumbnails #### Reasons for choosing Ticket Tailor Easy to use and ethical, plus easy guides to follow, plus if you are a small venue, you still get all the features and can adjust your pricing to cover the ticket tailor fees --- ### Most Economical Ticket Management Software! - Overall rating: 5/5 - Reviewer: Emily E. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Any problems I have ever had with TicketTailor, Lon and the rest of the team were quick to provide me a solution if I was not able to find the answer myself with their online forum. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software is super easy to use when selling tickets to an event. I use this software to host a Gala twice a year for a Cancer Charity I work for and it is so easy to setup and customize. Also, it only costs $25/month to use with no contract. After my event, I pause the billing until my next event! Although the software developers are in the U.K. they are VERY friendly and quick to respond to your questions (no charge). The things I love about this software are too numerous to list! #### Cons The ONLY thing I can think of that I don't like about this software is the fact that sometimes you have to dig to find a certain feature you are looking for. #### Reasons for switching to Ticket Tailor Eventbrite is nice but more expensive and less user friendly. --- ### Ideal for Nonprofits - Overall rating: 5/5 - Reviewer: Kathryn A. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have used TT for several years for conference registration. TT's flexibility and number of options is outstanding! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use interface, incredible number of options for various access needs, affordable platform, a dynamic team that is constantly improving the product. #### Cons I would love more native integrations with email software like Flodesk so that it was simpler to send branded emails to some or all of our ticket holders. #### Reasons for switching to Ticket Tailor Needed a better interface with better attendee tracking and management for registration, add-ons, and discounts. #### Vendor response Thank you so much, Kathryn. It's really lovely to hear Ticket Tailor has been working so well for your conference registration over the years! Glad the flexibility and range of options have been hitting the mark. And we completely hear you on your feedback – we'll make sure that reaches the team. Here's to many more conferences with us! Replied May 2026 --- ### Ticket Tailor is a great value - Overall rating: 5/5 - Reviewer: Yan K. - Verified reviewer: Yes - Industry: Performing Arts - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been great. I have been using it for over 3 years & for over 40 events & I don't see any reason to switch. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is truly the cheapest & most customizable ticketing platform that I have found (& I have tried most of the popular ones) #### Cons While it is customizable, there are still some improvements for the UI. For example, we can add custom HTML, but not custom stylesheets, so the layout can get wonky on mobile. #### Reasons for choosing Ticket Tailor Ticket tailor was the most customizable & cheapest. I still create events on those platforms, but I include a link to TicketTailor so that the processing fees are less for attendees & myself. #### Reasons for switching to Ticket Tailor EventBrite is more expensive, less customizable & I generally dislike their monopoly. #### Vendor response Wow, over 40 events in three years. That's brilliant, Yan, thank you! Really glad Ticket Tailor has been your go-to, especially when you've tried so many of the alternatives out there, including Eventbrite and TicketSpice. Your feedback on custom stylesheets and mobile layout is really helpful. We're always looking to improve, and we'll make sure that gets to the right people. Here's to the next 40 events 🙌 Replied May 2026 --- ### A Reliable Upgrade from Basic Scheduling to Real Ticketing - Overall rating: 5/5 - Reviewer: Chris J. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We switched from a very simple scheduling tool that wasn’t designed for ticketing (Calendly), and the transition to Ticket Tailor has been a great experience. It immediately gave us stronger structure around ticketing, security, and access control. The platform supports effective marketing and sales through customizable ticket types, promo codes, and integrations, while built-in email communications have improved confirmations, reminders, and customer messaging. Overall, it’s been a reliable and scalable upgrade for our operation. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Ticket Tailor is straightforward to use and doesn’t overcomplicate ticketing. Setup is fast, the interface is intuitive, and pricing is transparent without excessive per-ticket fees. It integrates well with existing workflows, gives us control over branding and customer data, and reliably handles both small and high-volume events without issues. #### Cons Some advanced features require workarounds or third-party tools, and reporting could be more customizable for deeper operational analysis. Native automation and more granular permissions would be helpful as operations scale. #### Reasons for switching to Ticket Tailor Why we made the switch: We outgrew a basic scheduling tool that wasn’t designed for ticketing. We needed better structure around event management, security, sales, and customer communication. Ticket Tailor provided a purpose-built ticketing platform with more control, reliability, and scalability without adding unnecessary complexity. #### Vendor response Thank you for your kind words, Chris. We're really pleased to hear that Ticket Tailor is providing the control, reliability and scalability that you need :-) We always welcome product feedback - we regularly review all requests and make changes based on suggestions from our users. Please reach out to hi@tickettailor.com if you'd like to share any further feedback as you use the product. Replied March 2026 --- ### Flexible Ticketing that Supports our Mission - Overall rating: 5/5 - Reviewer: Susan P. - Verified reviewer: Yes - Industry: Entertainment - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our overall experience with Ticket Tailor has been smooth and dependable. It’s a platform that does what we need it to do without adding unnecessary complexity. From initial setup through day-to-day management, the system has been stable and easy to navigate, which gives our team confidence during busy on-sale periods and performance weekends. We’ve found it flexible enough to support a wide range of programming, from single performances to camps and educational events. The checkout process is clean and straightforward for our patrons, and we appreciate having access to real-time sales data to help inform marketing decisions. Most importantly, it feels like a practical fit for a nonprofit organization. It supports our workflow rather than dictating it, and it allows us to stay focused on serving our audiences rather than managing technology. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We’ve really enjoyed working with Ticket Tailor. It’s straightforward and easy to use, which makes a big difference for our team. We’re constantly setting up new performances, classes, and special events, and the platform allows us to get tickets live quickly without a lot of back-and-forth or technical headaches. It’s intuitive enough that multiple team members can manage it confidently. We also appreciate the pricing structure. As a nonprofit, predictable and reasonable fees matter. Ticket Tailor keeps costs manageable so more of our revenue can go directly back into programming for kids and families rather than into overhead. Another big plus is how easily it integrates with our website and other tools. We can embed ticket pages seamlessly, export reports for reconciliation and grant reporting, and customize checkout questions when we need specific information from families. That flexibility is especially helpful for educational programs and camps. And finally, their customer support has been responsive and helpful whenever we’ve needed assistance. Overall, it’s been a reliable, cost-effective system that works well for an organization like ours. #### Cons One feature we would love to see is an additional organizational layer within events. Because we produce series programming, it would be helpful to group multiple performances or related events under a broader “series” category that has its own landing page and promotional link. Right now, we manage individual events well, but promoting an entire series requires extra work and creative structuring. A built-in series-level view would make marketing and audience navigation even smoother. This isn’t a dealbreaker for us, but it’s an enhancement that would make the platform even stronger for organizations that present multi-performance runs or recurring programming. #### Reasons for choosing Ticket Tailor We chose Ticket Tailor because it offered the right balance of simplicity, flexibility, and affordability for our organization. Compared to other platforms we considered, it felt more intuitive for our team to manage on a day-to-day basis. We were able to set up events quickly, customize ticket types, and embed sales directly into our website without needing outside technical support. #### Reasons for switching to Ticket Tailor With Eventbrite, our staff had to manage all ticket transfers manually, which created unnecessary administrative work and slowed down customer service. In ProClass, it was challenging to operate independently. The system required significant staff intervention for routine tasks, and there were very limited online resources, documentation, or community forums available to help troubleshoot or learn best practices. That lack of accessible support made it difficult to resolve questions efficiently. --- ### Simplified admin with the help of Ticket Tailor - Overall rating: 5/5 - Reviewer: Gemma F. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Ticket Tailor has enabled me to work with more tutors and expand my business, I like the ability to send personalised reminder and thank you emails, I'm also enjoying the support feature which always figures out ususual tweaks I like to make and helps me use lots of the ticket features e.g different catergories of ticket which has enabled me to offer workshops to a wider audience. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I run a craft studio with multiple tutors who manage their own ticket sales, we all use Tickettailor and it is great that I am able to have access to all their accounts so I can oversee all the bookings, it has therefore reduced lots of the admin as I can easily see how many people are booked onto their events so I can ensure the studio is ready for them, It also means I can help them promote events with low sign ups etc... #### Cons I do find that I have to click multiple times to find some useful basic information, for instance if I want to quickly check a customers email address it takes about 5 clicks and the process isn't that intuitive. I had high hopes for the app for this kind of thing but I ended up deleting it as it lagged so much. #### Reasons for choosing Ticket Tailor expensive per sale and limited features - #### Reasons for switching to Ticket Tailor I wanted something all my tutors could use and acuity were totally unwilling to work with feedback if a feature was not working well for their users (e.g. only one gift voucher code could be used at a time) --- ### Ticket tailor is great - Overall rating: 5/5 - Reviewer: Chris P. - Verified reviewer: Yes - Industry: Music - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Easy chilled and helpful. We have been working with them as our main ticket site for over 6 years now and they have been so easy to work with and essentially leave us to it to do what we need to do. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The independence to sell and set up tickets with our own structures. The site gives you that freedom which in turn gives you more flexibility to earn a better mark up on your overall ticket sales. #### Cons I’d love to be able to create weekly ticket update emails to send to agents that request weekly sales updates. That would be a HUGE help if that is built into the back end that we can coordinate. #### Reasons for switching to Ticket Tailor OPTION WASNT THERE. WE SWITCHED FROM USING TICKETWEB AND MUSIC GLUE COMBINED. In this day and age.. the margin for profit as a touring venue is so narrow. Being able to add the booking fee on that any ticket site requires but it’s something we get instead literally changed the cash flow and profits for our business. It was a no brainer to do it. --- ### Ticket Tailor - Overall rating: 5/5 - Reviewer: Rish T. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, it’s been a fantastic experience. Ticket Tailor has made our ticketing process smooth, stress-free, and affordable. It does exactly what we need it to do without overcomplicating things or charging excessive fees. It feels like a platform built for event organizers rather than against them. I’d happily recommend it to anyone running events. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I enjoy most about Ticket Tailor is how easy it is to use. Setting up an event takes minutes, and everything just makes sense — no steep learning curve or complicated steps. The pricing is also a huge win. Compared to other ticketing platforms, it feels fair and transparent. I also really appreciate how i can customise everything , so the checkout experience feels like it belongs to our brand. And whenever we’ve needed support, their team has been quick and genuinely helpful. #### Cons There’s not much to dislike. If anything, it would be nice to discover some of the more advanced features a bit sooner — we have suggested enhancements to the team to incorporate into their roadmap, so would be good to get those delivered at pace to move with the speed of industry #### Reasons for choosing Ticket Tailor Cheaper offering and ease of set up and control over ticketing fees --- ### A great app - Overall rating: 5/5 - Reviewer: Natalie S. - Verified reviewer: Yes - Industry: Sports - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our overall experience has been great and we will continue to use it. If an update could happen and we can add a basket option in to the ordering process that would be wonderful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros The ease of creating and drafting events. Parents feel it is easy to use and navigate. Its great to send email broadcasts for specific events and value for money. #### Cons our client base has said about only being able to book 1 ticket per transaction. we have had alot of issues with debit cards not being accepted so concerns about security and take a long time to check out. Clients and members have found it frustrating when not able to use the specific card for ordering and have to order via instant transfer instead so a double check out for them. #### Reasons for switching to Ticket Tailor Because the system did not meet our criteria and had areas we did not use and the price got expensive for a system we did not use anymore. --- ### Easy to Set up and Use - Overall rating: 5/5 - Reviewer: Chanukya R. - Verified reviewer: Yes - Industry: Music - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, the experience is 100% great. Money matters are handled with well. The customer service via chat is effective and very responsive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ticket Tailor has all the options required for an event organiser. All features are well tested and simple set up allows organisers to set the box office and tickets instantly #### Cons Inability to Cancel a line of tickets. I had to hide the ticket line, rather than ability to delete the line #### Reasons for choosing Ticket Tailor Higher number of features than the other platform --- ### Ticket Tailor Review - Overall rating: 4/5 - Reviewer: Amy H. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great company, responsive to queries. Onboarding sessions were well ran by knowledgeable staff. We have multiple events being advertise at any one time so having them all in one place has been fantastic. Having them saved tonduplicate for future events also saves time when planning. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use and has been a great addition to our business in that it is much easier for guests to book out of hours which is increasing sales. Qr codes are great and alow our guests to book at the time they see a poster. The prices are a little high so factoring this in at the event planning is important. Ive had quick responsive communication whenever I have had a problem or query. #### Cons There isnt an app to manage tickets and bookings. No marketing by ticket tailor. Does not work well where there are meal options for events. #### Reasons for choosing Ticket Tailor Potential for it to integrate with toast at some point although it doesnt yet. --- ### Ticketing software for people in the know. - Overall rating: 5/5 - Reviewer: Michael C. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our overall experience has been nothing but fantastic. I have been extremely impressed with all of the features that are offered. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software has so many advanced options available to the show organizer. Their staff is beyond helpful and changing over from our old ticketing system to Ticket Tailor was easier than expected. #### Cons It will take some time to learn all of the nuances of their software, however, it's worth it. They really isn't anything but this so far can't do. If you can think it, the software does it. #### Reasons for choosing Ticket Tailor The ticketing price was extremely low and everything we had heard about the company was fantastic! #### Reasons for switching to Ticket Tailor Brown Paper Tickets was absorbed by another company and it was time for us to upgrade our ticketing system. --- ### I love Ticket Tailor! - Overall rating: 5/5 - Reviewer: Vanya G. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Positive. I always receive responses when needed. There are lots of resources that support my buisiness. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The value for the money. In researching registration platforms for my small business, finding one that was reasonably priced was a top priority #### Cons The cost for add ons. Having a tight budget, these costs add up. It would be helpful to have some sort of discount. Also a less confusing process to access the money I earn from referrals. The cost to get the few dollars does not make it worth the hassle. #### Reasons for choosing Ticket Tailor I am second guessing my choice to fill out this survey, it is crazy long --- ### Great value for money, and great service - Overall rating: 5/5 - Reviewer: Heidi W. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Ticket Tailor has been brilliant for my business, and I have recommended it to many other businesses too. Very fair, easy to use, and an easy doorlist on the app. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The cost of Ticket Tailor compared to other event sites is amazing. I love the fact you buy the tickets, and then it doesn't matter what you're charging for your event. It's not a percentage taken, its a set fee. #### Cons I haven't found anything yet that I didn't like about it. Maybe the fact it doesn't cover as much advertising as much as sites like Eventbrite, but that said, it is still enough and great value for money. #### Reasons for switching to Ticket Tailor cost per ticket suited me much better than a percentage, and is very fair --- ### Ticket Taylor’s ease - Overall rating: 5/5 - Reviewer: Matteo P. - Verified reviewer: Yes - Industry: Entertainment - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good experience that allows a me for smooth operations and management of all my company events.good interface. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It’s easy to create events and manage them, easy to create tickets types and adopt different methods of payment #### Cons The email sent to the customers are very detailed and I like the possibility given to you to represent and edit events #### Reasons for switching to Ticket Tailor Costs on tickets and ease of use for creating events and been paid quickly --- ### Ticket Tailor rewards the patient - Overall rating: 5/5 - Reviewer: Chaz M. - Verified reviewer: Yes - Industry: Entertainment - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's a seamless way to get an entire event up and running with multiple check-in options so my team can be on their feet and not locked into a box office. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very user-friendly once you know your way around. The updates are responsive without being too slow, and they're thoughtful of both audience and users' experiences. #### Cons Sometimes features are listed in places that don't feel intuitive. There are also some features I'm itching for that just don't exist yet. #### Reasons for choosing Ticket Tailor Ticket Tailor is a much more robust platform that was set up for us to grow our enterprise. --- ### Great software! - Overall rating: 5/5 - Reviewer: Joel G. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about Ticket Tailor is its user-friendly and highly customizable platform, which makes it simple for event organizers to manage ticket sales. The platform is not only straightforward to use but also offers customization options, ensuring it can be tailored to specific event needs. Additionally, Ticket Tailor is praised for its affordability due to its low flat fees per ticket sold, making it a cost-effective solution for organizers compared to competitors. Moreover, the comprehensive support and robust technology make it easy to sell tickets, check people in, and even handle self-service features like cancellations or transfers. #### Cons While Ticket Tailor has many great features, there are a few potential drawbacks that users sometimes point out: Limited Advanced Features: Ticket Tailor is ideal for small to medium-sized events, but it may lack some of the advanced features required for large-scale or more complex events, such as multi-day festivals or highly intricate ticketing needs. No Native Marketing Tools: Although it integrates well with several external platforms, Ticket Tailor does not have built-in marketing tools like email campaigns or social media integrations, which some competitors offer as native functionality. Less Robust Reporting Features: While Ticket Tailor provides reporting and analytics tools, some users feel the reporting capabilities could be more comprehensive, especially when compared to other event ticketing platforms. No Mobile App: Ticket Tailor does not have a dedicated mobile app for event organizers, which could make managing events on the go less convenient. Customization Limitations for Branding: Although Ticket Tailor allows for some customization, users looking for full branding flexibility across all aspects of the platform may find the options limited. --- ### User Friendly with Great Features! - Overall rating: 5/5 - Reviewer: Christine P. - Verified reviewer: Yes - Industry: Performing Arts - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ticket Tailor is very user friendly on the front and back ends! We LOVE it for our performing arts center and arts education studio! The customer service is second to none which is probably our favorite feature. We believe very strongly in climate action and sustainability efforts -- we are happy to use a ticketing platform that give back! Ticket Tailor has a very reasonable fee structure as well as non profit rates! The are always adding new features and accept suggestions. #### Cons We are very excited for the soft launch of the multi-ticket feature! For quite a few years, you could not add two separate events to the same checkout cart. We are beta testing the multi-checkout feature for our summer theatre camp and we are thrilled! We would love for Ticket Tailor to expand to a full CRM so that we could house our donation and ticketing in this platform. Now that we are nonprofit, we we need to maintain ticket holders and donors in a CRM. --- ### Happy long-time customer - Overall rating: 5/5 - Reviewer: Jon M. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have used them for years as our ticketing partner for course booking and have never looked back. The pricing is fair and the system meets our need perfectly! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simple setup and flexability to modify occurences easily and having different tickets levels makes everything easier to mange #### Cons We use zapier to process notifiactions about orders, but they have updated to version 2 of their trigger and it has caused a few glitches such as pricing in pence to workaround, wasnt too update our ZAP though #### Reasons for switching to Ticket Tailor Cost of running system and functionality #### Vendor response Thanks for the great feedback, Jon! Great to hear you're loving Ticket Tailor overall. If you ever need any support regarding updates, please reach out to our customer support team who will be happy to help hi@tickettailor.com Replied March 2026 --- ### Mastaplan2026 - Overall rating: 5/5 - Reviewer: Michael C. - Verified reviewer: Yes - Industry: Entertainment - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been very good I have used you for over five years and really like the service please carry on #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros It’s an easy system to navigate the way it’s set up is simple and easy to use. Payment is prompt which is very good. #### Cons Could be cheaper on fees. I find the fee is a little to high and with events costing so much it would be better if less #### Reasons for choosing Ticket Tailor It was easier to set up so I used this .. --- ### Best Ticketing Platform for Events - Overall rating: 5/5 - Reviewer: Carlos B. - Verified reviewer: Yes - Industry: Entertainment - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Ticket Tailor has been excellent. We use it for live performances, dance events, and large theater productions, and it has made the ticketing process simple for both our team and our customers. The setup is fast, the checkout experience is smooth, and customer support has been responsive whenever needed. I plan on continuing to use Ticket Tailor for future events because it offers great value, flexibility, and ease of use compared to many other platforms I’ve tried. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ticket Tailor has been extremely user friendly and easy to set up, even for complex live events with different ticket tiers and promo codes. I really like how clean the interface is and how simple it is to customize event pages, track sales, and manage attendees. The fees are also much more reasonable compared to other ticketing platforms, which makes a big difference for independent event producers. Integration with Facebook Pixel and marketing tools has also been very helpful for running ads and tracking conversions. #### Cons Overall, my experience has been very positive. The only thing I would improve is having more advanced built-in analytics and reporting tools directly inside the dashboard. It would also be helpful to have deeper integrations with some CRM and email marketing platforms without needing third-party tools. Aside from that, the platform works very smoothly and has been reliable for our events. --- ### Everything I want for a great price - Overall rating: 5/5 - Reviewer: Michael H. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I had no experience in doing anything like this but ticket Taylor made it so easy. And to make it better it’s half the price of all the sites. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It’s easy to use and cost-effective. Whether you were a beginner or experienced seller, it has features that will help you reach your market and sell tickets #### Cons I wish it had a central directory that would help drive sales to your business like other tickets sites, for example Eventbrite --- ### First time using a ticket website, and I will not be changing! Very easy. - Overall rating: 5/5 - Reviewer: Sophie A. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very, very happy with my experience. Would highly recommend it for anything from small events to large companies as it seems to have everything, and plenty of extra things which I do not even use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very user friendly and easy to get your head around. The chat bot and access to help is brilliant too, if you have questions. The pricing is great and affordable for small companies and businesses. I use it now for every event I host, and I have had no problems at all. #### Cons Hard to think of something for this, as I have not really run into any problems which have not been able to be solved by the helpful staff. And I have yet to find something I would like to be able to do, which you cannot do. So no complaints. ## More reviews [Next reviews](https://www.softwareadvice.com/event-booking/ticket-tailor-profile/reviews/?page=2) --- Ticket Tailor Reviews, Pros and Cons - 2026 Software Advice