Ticket Tailor

RATING:

4.9

(447)

About Ticket Tailor

Ticket Tailor is an event management solution that enables businesses to streamline processes related to ticketing, waitlists, allocation management and more. Professionals can sort tickets based on various categories and create customizable order confirmation emails by adding text or images. Ticket Tailor allows organizations to share event details across social media platforms including Facebook and Twitter, embed box office widgets into corporate websites and design seating charts according to venues. Administrators can utilize the centralized dashboard to create ticket orders for additional guests and gain visibility into the number of ticket orders, sales or revenue metrics. Additionally, the broadcast tool helps businesses send mass emails with important deta...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Ticket Tailor Pricing

We're famous for our fair fees. Choose between Pre Pay or Pay as you go. Pre pay ticket: - Purchase any quantity from 100 to 20,000 ticket credits - Credits start at $0.26/ticket, up to $0.52/ticket (£0.20 to £0.40) - Credits never expire, meaning you'll never lose out - You can choose to purchase as a one-off or auto-renew monthly or when ticket credits are running low Pay as you go: - No upfront fees, just a small flat fee for every ticket sold - Pay as you go fee is $0.65 (£0.20) Common questions answered: - Free tickets are free - No setup fees - No monthly fees - Everything included as standard - Free check-in app included Note: Payment processing fee charged via Stripe or PayPal.

Starting price: 

$0.26 one time

Free trial: 

Available

Free version: 

Available

Ticket Tailor broadcasts

Ticket Tailor Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Ticket Tailor

1 - 5 of 447 Reviews

Isaac

1 employee

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed June 2023

Fair and easy

User Profile

Steven Tai

Verified reviewer

Insurance, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

Great service

Great experience

PROS

Price is very affordable A lot of features

CONS

More payment options. For example, money can go directly to my bank account rather than through Stripe or PayPal

Reason for choosing Ticket Tailor

Cheaper, more features

Reasons for switching to Ticket Tailor

Eventbrite is super expensive

Lauren

Events Services, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2019

Ticket Tailor is the best event software I’ve used

I work across many clients (currently three of our clients use Ticket Tailor) and it’s easy for both our team to use and for our clients teams to use. The reporting function is excellent and any time I’ve had a problem, their cCS TEAM usually helps solve it via chat.

PROS

I’ve been in events for 10 years and Ticket Tailor is the easiest software I’ve used for smaller, highly customized events. It’s easy for our team to set up, it’s easy for our customers to check out AND it’s the most inexpensive fee structure around. I use it for big clients in Silicon Valley and small clients around Montana and it works for everyone.

CONS

The refund process is tricky through PayPal and I wish you could partially refund orders right through the software. There’s also not an option to cancel a single ticket if it’s part of a larger order so we need to do a weird manual work around here. Also, the waitlist function is okay, but I’d LOVE if the waitlist had the ability to take first and last name too instead of just email.

Reason for choosing Ticket Tailor

Ticket Tailor has nearly all the same functionality for a tiny fraction of the price. Even the things that we have to manually workaround are pretty negligible when considering the cost savings. Love this platform!

Reasons for switching to Ticket Tailor

The fees from Eventbrite were so oppressive especially on our higher ticket events. Also, Universe had terrible CS and their management team was the worst to work with.

Kelly

Entertainment, 1 employee

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed October 2019

Good features, need better summaries

Much better than Eventbrite.

PROS

I like the immediacy of it and the fact that it easily links up to Stripe for fast payments.

CONS

I always need to do print screens of the events I've held and the total amounts made for my accountants, because there's no feature to have a summary of the income for each product. I've asked the question but Ticket Tailor has referred me to Stripe, however Stripe don't show you what you've made per product, only money coming in. So it's a bit of an annoying vicious circle.

Reason for choosing Ticket Tailor

More user friendly in the back end.

Reasons for switching to Ticket Tailor

Because it was easier, faster, and I got paid faster too.

Richard

Sports, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2020

Ticket Tailor

Very good bar the 'User experience' elements listed above - sort those ourt and its 5 stars all the way.

PROS

Easy to use, user friendly and suits our needs well. Lots o functionality that works well but a few areas could do with tweaking (see below). Friendly and helpful Customer Services team and quick to respond when required.

CONS

There are a few obvious improvements that would help manage events especially in these uncertain times. 1. The App (Tazotix) doesn't allow you to refund a ticket directly from it (like one of main competitors) This would be hugely useful and cant see the coding being massively difficult to implement 2. Once published there is no way of selecting a number of events to make a generic change. Amendment to published events is therefore a bit labour intense especially as each change requires a tick box to confirm and then a wait while page reloads. It'd be great to be able to select a number of published events and 'edit all selected' as an option. That said, as it stands i would still recommend ticket tailor to others and will continue to use the platform for the foreseeable.

Reason for choosing Ticket Tailor

First to get a human response from and well priced

Reasons for switching to Ticket Tailor

Ridiculous cost per ticket that Eventbrite charge and slow response to customer service enquiries