PouchNATION

RATING:

4.8

(5)
Overview

About PouchNATION

PouchNATION is a cloud-based platform with NFC wearable technology and provides a one-stop guest management solution. By digitizing venues and live events' operations, online/offline, PouchNATION delivers a hassle-free experience to the guests and provides advanced insights that enhance revenues and efficiencies.

PouchNATION Pricing

Please contact PouchNATION for pricing details.

Free trial: 

Available

Free version: 

Not Available

PouchNATION event manager
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PouchNATION Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for PouchNATION

5 Reviews

Dylan

Hospitality, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Pouch Nation POS - Great Product and Excellent Cusotmer Service

As mentioned it It has increased customer spend by around 20% and saved us loads of money on lost inventory in both the kitchen and the bar, thanks to their live inventory features. All round it's a really great product, we were so happy when we installed this in our boutique hostel, so much so we have recommended them to many of our friends who are also hostel and restaurant owners.

PROS

It has increased customer spend by around 20% and saved us loads of money on lost inventory in both the kitchen and the bar, thanks to their live inventory features. It also has great analytics, and they are consistently adding useful new features such as printable client billing statements, and MEWS & Cloudbeds PMS integration, plus it has good analytics and loads more really useful features, and most importantly our customers absolutely love it, because it's super cool and high-tech. All they have to do is beep their wristband and voila!

CONS

Nothing really. We wanted to see some additional features, like the live inventory and having guests names stored directly on the wristbands and they listened to our feedback and over the next 6 months added both fo these features. That's one of the good things about the company they have great customer service and really seem to listen to your feedback and care about their clients.

Reason for choosing PouchNATION

Better price, quality and it works better, plus it's much cooler, none of these other products use NFC technology or have wearable wristbands.

Ben

Hospitality, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

A good all rounder

Largely very positive, we are happy with the system

PROS

Extremely responsive team and very attentive customer service. The system itself has also cut out a large amount of loss from our sales in the bar and restaurant as it removes the space for human error almost completely. So far so good, really happy. Many thanks, Ben and the El Rio Hostel crew

CONS

Sometimes a bit buggy, for example yesterday we had an issue adding a new product, and wristbands on occasion break, which is very inconvenient. The team however have been fantastic and very responsive with any issues, which is a big help. Full integration with LobbyPMS would be excellent!

Reasons for switching to PouchNATION

Arawak is antiquated, with massive room for error

Mauricio

Hospitality, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed July 2023

Pouch Nation experience

PROS

The easy way for sale and make happy our customer and easy control of sales

CONS

The reporting and procedire of directo sales from custumer that note are a quest of the hostal

Az Zahra

Events Services, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2021

Simple & Easy To Use

Join with pouchnation team is a very memorable part of my life journey. Everything is fun, start from the team, work procedures, tolerance, and many other things. And for the benefits that I get myself are also very much, I learned a lot of new things that I had not gotten in my previous work experience.

PROS

All the features used by Pouchnation are very easy to use, so during the event all the features makes it easier and faster for all the process of running the event.

CONS

I love all parts of this software, there is only one thing that I don't like is when the software crashes. This slows down / hampers the process of running events.

Syarifah

Events Services, 2-10 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed October 2021

Goodvibes about Pouchnation

PROS

The ease of access to your finances ! The cashless wristband was wonderful, and inputting the $$ into the wristbands proved to be quite a simple process

CONS

At times the device wouldn’t be able to detect an individual’s wristband

5 Reviews