Showpass

RATING:

4.67

(331)

About Showpass

Showpass is a cloud-based ticketing solution designed for promoters and entertainment groups of all sizes. Features include event management, box office management, fundraising management, barcode scanning, ticket brokering and more. Showpass helps users to create custom events, set their tickets and quantities, create season ticket packages and provide customers with ticket bundle packages and incentives for attending multiple shows. The solution also features a campaign monitor tool that provides users with templates for creating custom marketing emails and SMS campaigns. Additionally, Showpass features multiple analytics functionalities such as real-time metrics, sales tracking, ticket inventory management and more. The solution also offers users mobile app...

Showpass Pricing

Pricing paid per ticket sale.

Free trial: 

Available

Free version: 

Available

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Showpass Reviews

Overall Rating

4.67

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Showpass

1 - 5 of 331 Reviews

Haley

2 - 10 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed January 2022

Easy use

Bilal

Verified reviewer

Oil & Energy, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2021

I've only ever used showpass

It's been very good overall

PROS

Being able to transfer tickets easy because sometimes people will sell you their tickets this way.

CONS

Hard finding the right person in customer service.

Alan

Entertainment, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2020

Showpass review

10/10

PROS

The immediate response I get with an issue. Customer support is top notch. [SENSITIVE CONTENT HIDDEN] specifically in Calgary, AB

CONS

Honesty I couldn’t be happier. I know that doesn’t help with you wanting to make improvements but I’ve had no complaints so far

Reasons for switching to Showpass

Showpass was recommended by a friend. I was told they would be much more hands on. And you guys have been

Irene

Mechanical or Industrial Engineering, 11-50 employees

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed November 2021

One time user

PROS

Ease of purchasing passes for Christmas event

CONS

Not enough knowledge about it to give any cons

Devon

Marketing and Advertising, 2-10 employees

Used less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2019

Great Canadian ticketing software with fantastic support.

Showpass has been excellent to work with. Every person on their team is committed to make sure we had the best experience possible using their software, no matter what time of day.

PROS

The flexability. If a feature was not available, the development team was very receptive to our feedback, and even implemented some changes based on what we asked for.

CONS

The backend could use a.bit more attention in the UI/UX department. It's not bad, but it could be better. It also needs better scheduling options for events, but that is coming soon.

Reason for choosing Showpass

We wanted to keep it Canadian, and we wanted a more local support team.