About 123Signup

123Signup is built to serve the needs of small associations, trade organizations, educational institutes, healthcare organizations, clubs and other organizations. The solution provides membership and event management tools to automate enrollment, renewals and dues collection, online event registration and payment processing. It allows users to track donations, educational credits, surveys and more. The software includes directory management and communications tools to facilitate member engagement.

123Signup provides tools to track fund activities and sponsorships. The application enables association managers to categorize sponsors by type of event, track interactions with potential sponsors and search lists to identify new sponsorship opportuni...


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Supported Operating System(s):

Web browser (OS agnostic)

116 Reviews of 123Signup

Average User Ratings

Overall

4.18 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(51)

51

4 stars

(44)

44

3 stars

(14)

14

2 stars

(5)

5

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 116 results

December 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

123Signup is as easy as 1...2...3!

I've used 123Signup since 2007 and overall, I've been more than pleased with the platform. In fact, over the last several years they have made numerous improvements that have made the user experience even better. I also find that their customer care team is quite responsive.

Pros

Functionality of the platform is excellent, and it incorporates standard features such as calendar and social shares. With respect to memberships, it allows the user to be as simple or as thorough as necessary. Events are the same, with simple and advanced events.

Cons

Sometimes when creating mailers, a system bug occurs and it doesn't save the content. It doesn't happen often, but unfortunately it does happen from time to time. The 123Signup team is aware of the bug.

Response from 123Signup

Replied April 2019

Hi there, Thank you for the kind review. We're working hard to bring you more functions and features this coming year, too! We're excited to have you on board with us. -123Signup

October 2019

Nathan from New Mexico Counseling Association

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2019

Excellent Product and Service

I have really enjoyed using 123signup for our association. It has helped us automate a lot of our processes and has helped us save an extraordinary amount of time and effort so we can focus more on our member services. My experience with 123signup's customer service has been excellent! Any time I have a question or need to make a shift to our organization's structure in the system they have been quick to respond...a huge selling point!

Pros

Our association needed software that could accommodate our complex membership structure and 123signup delivered on this need. The system makes it easy to pull membership reports, attendance reports, financial reports, and it also helps us with distributing certificates for members who attend our events. The event set-up is easy and straight forward and meets all our needs. Overall, 123signup is an excellent product.

Cons

At times it can be difficult to determine which report to pull when seeking specific information. That said, once you figure it out it is smooth sailing there on out. I would also like to see a better email system with the ability to send attachments as I don't believe the email system allows that at this time.

Reasons for Choosing 123Signup

I had heard excellent things about about 123signup's customer service. I place a high value on that. When I'm stuck and need help I don't want to wait a week to get a response or the support I need. When working with 123signup I can always get a customer support staff by phone or email very quickly. Our association also felt the price structure was fair and it fit within our relatively small operating budget.

October 2019

John from Asian Business League of San Francisco

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

October 2019

Pros and Cons on Use of 123Signup Over Many Years of Use

Overall, I have been pleased in my use of 123Signup, although the clunky appearance does not appeal to many of my colleagues, who invariably prefer to use Eventbrite for event mailings. We used 123Signup for our newsletters many years ago, but my colleagues switched to Constant Contact and we have since stayed with that vendor for a very long time. Our organization does continue to use 123Signup to manage our membership database, which isn't that demanding a task, so overall, our use of 123Signup has been quite limited in recent years.

Pros

1. Very easy to understand and use. 2. Even with changes, fundamental approach has not changed over the many years that I have used the software, which minimizes the time expended on use. 3. The software has sufficient flexibility to permit me as an administrator to override certain functions like membership payments and event selections. 4. Maintenance of past events in the archives permits repeated use of the same event templates, which is very convenient. 5. There is excellent variety of features to incorporate almost any variation of event registrations desired.

Cons

1. Although very functional, the "look and feel" of the template convey a clunky appearance, as contrasted with the brighter and more modern look of Eventbrite. 2. When sending out emails to members, there is no way to find out prior to mailing which and how many members are included in the mailing based on the filters used, and even after these emails are sent out, the report identifies only the number of members who were targeted, with no further information on which ones were sent the emails.

Reasons for Choosing 123Signup

N/A.

September 2019

Laura from NJ NACHI

Company Size: 201-500 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

September 2019

Reliable, functional time-saving software for volunteers

Customer service is knowledgeable and quick to respond when questions arise or special requests are made. The fees for the services and special requests are reasonable, and turnaround is excellent.

Pros

The 1-2-3 SignUp software combines previous membership/mailing list/contact software with event planning (registration, online payments, sign-in, and education/attendance tracking) to minimize the workload on volunteer board members while providing numerous added membership benefits (member education history, 24/7/365 access to certificates of completion, online CC payment option, etc.).

Cons

Some of the email formats (particularly those automatically generated by the software) are as flexible as our organization would like, and not yet available in HTML.

Reasons for Switching to 123Signup

Our professional group lacked any kind of organized system to reliably track our membership status and our members Continuing Education Credits (CEUs). 1-2-3 SignUp provided all of the functionality we needed to address these needs while also providing a platform for communication with our members, and mailing list for marketing purposes.

September 2019

Michele from Door County Scottie Rally

Company Size: 1 employee

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

September 2019

Outstanding Customer Service Keeps Me Returning

Pros

Customer Service is always patient, professional no matter how often I call

Cons

Inability to use more than one graphic and limited to one place/page Lack of overall Directions in the event of registration of more than one person at a time Lastly the fact that our funds are not released within 30 days

Reasons for Choosing 123Signup

Customer Support Cost

Reasons for Switching to 123Signup

Registration for multiple sessions Cost User friendliness